linkedin.

com/in/fefmendes
55 11 97649-5157 / fernando.mendes@syshero.com.br

FERNANDO MENDES
SRE | DevOps Engineer | Platform Engineer

SRE | Cloud | Microservices | Infra as Code | Automations | CI/CD

1/2 Portuguese and 1/2 Brazilian

Passionate about technology and self-taught, I'm specialized in problem-solving.

I am a senior professional with over 20 years of experience in a wide variety of technologies, such as IP networks, UNIX
systems, security, physical computing, data centers, development, databases, and more.

Currently, I work extensively with all the buzzwords like docker, containers, vault, terraform, ansible, AWS, Kubernetes, service
discovery, microservices, serverless, CI/CD, and so on.

My day-to-day involves architecting and creating reliable infrastructure systems, automating everything possible, and
supporting software teams focusing on the rapid and secure delivery of products in reliable environments.

These days, I am working hard to improve my English.

Along the way, I love the beach and anything wet to swim in (such as the sea, river, pool, lagoon, puddle).

I love problem-solving, whether the simplest or the most complex, it's in my blood.

Certifications

● CKA: Certified Kubernetes Administrator (Issued Sep 2022 · Expires Sep 2025)
● HashiCorp Certified: Terraform Associate (003) (Issued Sep 2023 · Expires Sep 2025)
● AWS Certified Solutions Architect – Associate (Issued Dec 2021 · Expires Dec 2024)
● AWS Certified Developer – Associate - Issued Feb 2023 · Expires Feb 2026
● AWS Certified Database – Specialty - Issued Mar 2023 · Expires Mar 2026
... and others Microsoft and Linux.

Experience Education

SRE - Senior Engineer FIAP

Ebury Master of Business Administration - MBA, IT Management
Nov 2022 - Present - 1 yr 4 mos Jun 2021 - Jun 2022
London, England, United Kingdom - Remote São Paulo, SP , Brazil

TechLead - Site Reliability Engineer USCS - Municipal University of São Caetano do Sul
PagSeguro PagBank Information Systems, Information Technology
Jun 2017 -Nov 2022 - 5 yr 6 mos Jan 2007 - Dec 2012
São Paulo, SP , Brazil São Caetano do Sul, SP , Brazil

Details and other companies like Bradesco, Interdotnet, College Singular

Terra Networks on the next page.
Technical College, Computer Science
Jan 2002 - Dec 2004
Santo André, SP , Brazil

Tags

KUBERNETES TERRAFORM AWS ANSIBLE DOCKER HASHICORP SERVERLESS JENKINS CI/CD IaC
EKS PROMETHEUS GRAFANA GIT ECS ATLANTIS CLOUD DEVSECOPS LAMBDA TERRAGRUNT LINUX
PIPELINE TRAEFIK CALICO TROUBLESHOOTING SPLUNK NEWRELIC
Experience

SRE - Senior Engineer

Ebury
Nov 2022 - Present - 1 yr 4 mos
London, England, United Kingdom - Remote

SRE - Senior Engineer

Senior DevOps Engineer, working for a British, multicultural company with a highly organized workflow executed by
professionals from around the world and across different time zones, is responsible for providing continuous support
to development teams, ensuring the efficient implementation of DevOps practices and tools to optimize software
development processes. With advanced automation and infrastructure management skills as code, they excelled in
creating and updating Terraform modules, facilitating effective and secure cloud infrastructure management.

Their responsibilities included maintaining the productive environment and ensuring its uninterrupted and efficient
operation. In this context, they managed a complex infrastructure composed of AWS services, container orchestration
with Kubernetes, continuous integration and delivery using Jenkins and Github Actions, and monitoring performance
and availability.

TechLead - Site Reliability Engineer

PagSeguro PagBank
Jun 2017 -Nov 2022 - 5 yr 6 mos
São Paulo, SP , Brazil

TechLead - Site Reliability Engineer - Digital Account

Responsible for architecting and creating resilient infrastructure for financial systems in the digital account and core
banking business unit as the technical leader of an SRE team with 17 people. I'm responsible for guiding, helping,
introducing new technologies, and distributing knowledge.
Responsible for the availability and reliability of critical services and applications, ensuring availability, latency,
performance, efficiency, change management, monitoring, emergency response, capacity planning, and infrastructure
as code in a hybrid environment (On-Premise and Cloud) working with a wide variety of technologies such as
Kubernetes, ECS, Mesos, Terraform, Jenkins, Ansible, among others.

SRE - Site Reliability Engineer - Digital Payments

Responsible for creating terraform modules to standardize complete deliveries on AWS in a secure and automated way
through Atlantis Terraform Pull Request Automation (https://www.runatlantis.io/).
Participant with creation and coding support of a complex multi-cluster ECS environment (+30 clusters / +1000 apps)
with high availability, financial savings (Spot Instances), monitoring, CI/CD with rollout, blue-green, and canary
deployment.
High familiarity with various AWS services (VPC, EKS, ECS, ECR, Lambda, Secret Manager, KMS, SNS, SQS, IAM, RDS,
DynamoDB, ElastiCache, Kinesis, CloudWatch, Auto Scaling, CloudFormation, CloudTrail, WAF, communication
between accounts and datacenter on premise.. etc). High knowledge in Microservice, Docker, Kubernetes, Splunk, and
ElasticSearch, among others.

SysAdmin Devops - BoaCompra

Responsible for the initiative of migration of applications running on On-Premise servers pools to microservices using
Apache Mesos Orchestrator with Marathon Framework, Chronos, Traefik, Calico, etc.
Responsible for implementing and creating the first delivery pipelines in the company through Jenkins.
Rewriting and updating the On-Premise environment, migrating the IaC from Puppet (Legacy version) to Ansible.

/fefmendes 55 11 97649-5157 fernando.mendes@syshero.com.br

Experience

Senior System Engineer

Inter.net Brazil · Full-time
Dec 2010 - Jun 2017 - 6 yrs 7 mos
São Paulo, SP , Brazil

Systems Engineer responsible for planning, sizing and deploying internet infrastructure projects to serve corporate
customers living with high availability environments (heartbeat / drbd / Microsoft Cluster Failover), load balancing
(LVS Keepalived / Microsoft NLB / Appliance Foundry) and data replication (mysql and postgres with slony).
Implemented shared hosting structure, private cloud (hyper-v) and hosted exchange based on Microsoft's
WebSitePanel control panel (Today the structure serves 6000 sites). Planned and managed migration between data
centers with approximately 35 servers. It is responsible for managing the email structure (+550k active mailboxes),
administering the authentication provider (Speedy, Velox, Telemar, among others), managing servers to support the
development team (experience with SVN, Git , CVS) with extensive knowledge in administration and tuning in apache
web services, nginx, IIS, lighttpd and varnish; postgres, mysql and sql server database; deployment and management of
XenServer, VMWare, Hyper-V virtualization frameworks; Scripting in Shell Script, Perl, Python, VBS, WMI.

Senior Systems Analyst

Bradesco
Jun 2010 -Dec 2010 - 7 mos
São Paulo, SP , Brazil

Manages at the last level, being the technical leader of the management team of the TV Bradesco digital media
environment (internal TV system for news and training for employees), manages the architecture based on Windows
Web servers (IIS) with SQL Server that through of Web Services distributes content to Set Top Box Linux Customers
(Approximately 4,000 spread across Bradesco branches in Brazil).

Co-founder
NovaTela Solutions
Ago 2008 -Jun 2010 - 1 yr 11 mos
São Paulo, SP , Brazil

Co-founder of the company NovaTela, which operates in the Internet market in the hosting industry since 2008, today
has an environment with approximately 600 clients, working with the most comprehensive technologies on the market
in Windows and Linux operating systems based on the control panel operation SWSoft's Plesk. It operates the
campaigns that form the basis for the dissemination of services through Google AdWords, Yahoo Search Marketing
and sending Mail Marketing. It manages at the last level the hosting servers and the structure for the transmission of
sporadic events via streaming. Provides network management and monitoring services, website tuning and web
servers.

Technology Analyst
Terra Networks
Sep 2005 -Oct 2009 - 4 yrs 2 mos
São Paulo, SP , Brazil

Partner Technology Analyst – Sizing, implementation and support of the latest level of servers for hosting Terra
content partner sites (Sites: cifraclub, ultradownloads, gizmodo, kboing, among others). It works with server
performance analysis and study of best practices for optimizing the Web structure, Database and Streaming, managing
some portal services (such as: Alma Gêmeas and Sonora). Development of scripts to simplify processes, centralize
server information, routines such as backup, preventive maintenance, among others.

Terra Empresas Operations - Administration of Web servers (from IIS4 to IIS6, Apache), SQL 2000 and 2005, DNS,
FTP, Backup (Legato Networker), monitoring services (Big Brother / Nagios / Whats Up), website access statistics web
(WebTrends and WebAlizer). Development of control panel for site administration (creation, removal of sites in IIS and
Apache, among other features) and various scripts for maintenance.

/fefmendes 55 11 97649-5157 fernando.mendes@syshero.com.br