Syed Hameedul Ashiq

Senior IT Specialist | Microsoft Cloud Specialist

Dubai., UAE. | Email : ashiq_22@hotmail.com | Mobile : +971 58 853 4959

PROFESSIONAL SUMMARY
Experienced IT specialist with a focus on managing on-premises and cloud servers, M365, AD, and the
Azure platform. Proven track record in crafting, implementing, and enhancing IT solutions for a secure,
scalable, and highly available infrastructure in alignment with organizational objectives.

EDUCATION & CERTIFICATIONS

• Bachelor of Science — Computer Science, India.
• Certificate - Microsoft Azure Solutions Architect – 2023
• Certificate - Microsoft Azure Administrator – 2021
• Certificate - CCNA, IIS Administration
• Certificate – Diploma in E-commerce

PROFESSIONAL EXPERIENCE
Cloud Consultant (Azure & AWS) Mar 2024 till Date
SoftwareONE, Dubai, UAE.

 Understand stakeholder’s business objectives and provide technical solutions for platform
modernization.
 Design IT systems and networks ensuring the right architecture and functionality for the clients.
 Additional primary responsibilities were administering the cloud platform (Microsoft Azure) including
IaaS, PaaS and SaaS solutions. Responsibilities include, but are not limited to, provisioning, deployment,
backup, patching, upgrading, etc.
 Expert level guidance to deploy and maintaining client Office 365, Exchange Online, SharePoint,
Teams, OneDrive, Active Directory, GPO, DNS, SMTP.
 Ensure compliance with security protocols and data protection.
 Assisting client environment business continuity plans deployed and tested regularly to ensure readiness
for disruptions.
 Experience in the development of documentation, governance, policies, procedures & guidelines in
alignment client organizations values.
 Train users in new and existing IT systems and provide assistance with technical issues.
 Experience in building and deploying web, mobile app architecture using devops ci/cd pipeline using
GIT, Jenkins
 Working closely with other vendors/ stakeholders to identify and implement/procure relevant technologies
required to enhance IT services.

Assistant IT Manager (Hybrid Role) Dec 2020 till Jan 2024

Innovation Technology, Chennai. India
 Oversees the company's/client IT daily operation of the systems including servers, software’s,
networks, storage, databases, and security.
 Supported the company’s/Client cloud-based solutions on Azure, managing compute, storage
accounts, databases, and virtual networks.
 Collaborated with teams to design and implement solutions leveraging Azure, M365, Exchange
Online, and SharePoint.
 Provided expert guidance on the deployment and management of Domain Controllers, SQL
servers, SCCM, DNS, Group Policy, DHCP, file and print servers, SQL Servers, backup(local
and cloud medium) and Hyper-V environments.
  Implemented and maintained M365 solutions, ensuring seamless integration with existing
infrastructure.
 Monitored system performance, troubleshooting issues, and optimizing performance for
maximum uptime.
 Collaborated with cross-functional teams to ensure a secure, scalable, and high-performance
environment aligned with business objectives.
 Maintained comprehensive documentation and delivered regular reports on system performance
and security.
 Provided training and support to team members, fostering a knowledgeable and skilled
workforce in Azure and Microsoft technologies.

Senior IT WEB Specialist Jan 2017 – Mar 2020

M1dynaimcs Group, Dubai, UAE.
 Assisted Manager to implement organization IT infrastructure for start-up.
 Deployed and administrated Exchange, O365, SharePoint administration and maintenance
 Deployed Windows Server 2008/2012 R2, Domain Controller, GPO, Active Directory, DHCP
Server, DNS Server, Print Server, Application Server and File Server.
 Experienced in managing Physical & Virtualization Servers like Microsoft Hyper-V &
VMware
 User and access management (Create User Account, Email Creation, password Policies,
user management, folder access, group policies, drive mapping, Mail box management,
delegation of rights, Setting up new computers etc.)
 Administered the daily backup to tape and weekly backup azure files via ACRONIS
 Managed external agency and vendor relationships to drive large scale operations,
hardware and services.
 Deployed MERN app in AWS IAAS along with integration of services like Route53, S3,
Cloud front, Media Convert for live stream and on demand video in environment
 Rich experience in creating websites & various custom web applications, SharePoint
intranet sites by integrating CRM

Digital Communication Controller August 2015 – November 2016

Dubai Silicon Oasis Authority (DSOA), Dubai, UAE.
 Developed the authority website with appealing call-to-action layout using optimized graphical &
visualized responsive design for mobiles & tablets improved with rich content & videos
 Assisted mobile app development agency in validating testing schedules that address all
browsers and devices are compactible, technical bug free, latency and scalable.

Group IT Web Specialist September 2006 – July 2015

JA Resorts & Hotels, Dubai, UAE.

 Experienced in setting up on-prem, web servers, storage, file & print servers, GPO, DNS, DC
and AD management.
 Designed, deployed, migrated web servers to Azure platform where it included by auto scale,
firewall, Load balancing, file storage, database, and platform best practices.
 Assisted marketing department to get content loaded in OTA’s regularly, procured marketing
tools and setting up tracking wherever needed.
 Assisted in deploying & troubleshooting hotel management software’s whenever needed.
 Participated in planning and development of long-term strategic goals for systems and software
in conjunction with end-users and department managers.
 Deployed, created and maintained hotel group of websites, web application, SharePoint based
Intranet sites by integrating CRM data.
 Generating contents/reports by querying multiple databases on demand.
 Schedules hardware upgrades, maintenance, end user and guests technical support
 Developed and maintained policies and procedures for organization IT policies.

TECHNICAL SKILLS
Microsoft: M365, Azure AD, Co-pilot, Endpoint Manager, SharePoint, Exchange
Cloud Platform: Microsoft Azure (Certified), AWS, GCP
Backup Software: Acronis Backup, Veeam Backup Solutions
Antivirus Software: ESET, Kaspersky Email Security 10
Remote Software: System center configuration manager (SCCM), VNC
Web Servers: IIS, Apache, Ngnix
Network: VNET, VPN, Load Balancers, Virtual WAN, DNS, Route 53, Route Table
Compute: VM, AKS, APP services, Azure Functions, Auto scaling tools like VMSS.
Security: Azure Defender, Sentinel, WAF, Firewall, Key vault, Bastion, Azure AD
Databases: MYSQL, MSSQL, ORACLE, Azure SQL, Azure COSMODB, REDIS cache
Virtualization: Microsoft Hyper V, VMware
Website technologies: HTML5, CSS3, JAVASCRIPT, REACTJS, NODEJS, PHP, API management
Operating Systems: Windows 2012/2016 server, Linux (Ubuntu, Debian, RHEL), MacOs

PERSONAL DETAILS
Nationality: Indian Marital Status: Married
Language: English, Arabic (Beginner) Gender: Male
DOB: 26 July 1980 Driving License: UAE