Priyanka B

Mobile: - +18639490957
Email id: priyankaazure5@gmail.com

PROFESSIONAL SUMMARY

● A result driven software professional with 8 years of progressively responsible

experience in technology, networking, and system administration.
● Strong with up-to-date Industry Certifications which is my pattern to prove quality and
consistency. Professional with exceptional communication, problem-solving and
decision-making skills.
● Provisioning, operating, and maintaining systems running on Azure or other cloud platforms
including deployment/teardown and automation.
● Proficient with cloud platforms and IaaS components like Azure Virtual Machines, image
management, Blob Storage, Network Security Groups, VNets.
● Understanding of Windows and Linux platforms as applied to Azure.
● Management of monitoring and metrics using Azure Monitor, Log Analytics, Shared
Dashboards and Application insights.
● Configuration and operation of Azure Backup to protect and recover workloads.
● Update Management (patching) experience on Cloud based systems.
● Experience with security policies, RBAC models, IAM roles and access provisioning, Security
Groups, IDWEB.
● Knowledge on installation, configuration, usage of CLI tools to manage Azure components.
● Experience with creation and maintenance of operations documentation for day-to-day issues
and knowledge transfer to other tiers and resources.
● Experience with ITIL/ITSM service operations processes including incident/request
management, change and configuration management.
● Knowledge of DevOps, CI/CD pipeline and an understanding of the Software Development
Life Cycle (SDLC).
● Experience in managing and operating the infrastructure and configuration of applications with
a focus on automation and infrastructure as code.
● Created Build Definitions for various environment deployments QA, UAT, PROD and other
Alternate environments.
● Migration of Virtual machines between different subscriptions over different clusters.
● Design and Implementation of Azure Site Recovery in both Disaster Recovery Scenario and
for migrating the workloads from On-Premises to Azure.
● Designed and configured Azure Virtual Networks (VNets), subnets, Azure network settings,
DHCP address blocks, DNS settings, and Security policies to provide a high-secure
environment for running Virtual Machines (VM's) and applications.
● Enabling Azure Disk Encryption (ADE) as part of security configuration.
● Implemented Update management in azure subscriptions to automate the patching
activity as part of compliance.
● Monitoring and remediating security related vulnerabilities in S360 (Security 360)
tool.
● Maintained system documentation logs and assisting in troubleshooting and diagnosis of
system problems using Event Viewer.
 ● Responsible for Incident Management i.e., troubleshooting, leading critical or urgent
issues on email and mobility infrastructure and driving them to resolution as per the
agreed SLAs with customers.
● Maintaining Microsoft Defender security systems to make the network free from any
types of virus attacks.
● Troubleshooting Internet Explorer and Web applications issues.

TECHNICAL CERTIFICATION
● Microsoft Certified: Azure Administrator Associate (AZ-104)
● Microsoft Certified: Azure Solutions Architect Expert (AZ-303)
● Microsoft Certified: Azure Fundamentals (AZ-900)
● Microsoft Certified: Microsoft Security, Compliance, and Identity Fundamentals (SC-900)
● Microsoft Certified: Microsoft Azure Security Technologies (AZ-500)
● Microsoft Certified: Designing Azure Infrastructure Solutions (AZ-305)

TECHNICAL SKILLS

● Azure Administration
● AWS
● Office 365 Administration
● Confidential Configuration
● PowerShell Scripting
● Windows Administration
● End-user computing device administration
● Azure DevOps
● Service Now
● Security360
● Terraform

PROFESSIONAL EXPERIENCE

Azure Cloud Architect/DevOps Engineer

Client: Chanel, FL (Oct 2020-Present)
Project Name : Chanel MDM Integration

Roles & Responsibilities

● Knowledge of DevOps, CI/CD pipeline and an understanding of the Software
Development Life Cycle (SDLC).
● Experience in managing and operating the infrastructure and configuration of
applications with a focus on automation and infrastructure as code.
● Created Build Definitions for various environment deployments QA, UAT, PROD and other
Alternate environments.
● Ensuring that teams adhere to SRE best practices, including improved scalability,
performance, reliability, observability and speed to market.
● Experience with automation orchestration of Azure technologies. Examples PowerShell or
ARM Template scripting, Azure Automation.
● Experience in setting up continuous integration and one click deployments of web
applications/windows services.
● Experience in assessing the current processes, identifying improvement areas and suggesting
 the technology solutions.
● Deep technical knowledge in Cloud Infrastructure, Operations, Support, Networking, Systems,
IAC and DevOps.
● Good knowledge of using Azure command-line utilities such as AZ CLI and AZ Copy to
upload/download files to Azure Storage accounts.
● Managing the resources and billing through mandatory and optional tags.
● Write and use Azure RM templates and Terraform.
● Understand develop concepts related to deploying platform and databases via CI/CD pipeline
● Proficiency in cloud automation using native Azure CLI
● Demonstrated success executing development work within an Agile environment. 
● Responsible for evaluation and installation of server upgrades, patches, and hot fixes.
● Extensively used PowerShell scripts for various administrative activities like multiple server
reboots, logging out users from server, providing shared access to users.
● To ensure the availability, performance, scalability, security of production systems.
● Maintained system documentation logs and assisting in troubleshooting and diagnosis
of system problems using Event Viewer.
● Formulating and maintaining precise documentation of IT standards, systems implementations,
and configuration details.
● Experience in developing Standard Operating Procedure (SOP) documents for various build,
migration & Decommission processes.
● Experience in Identifying, communicating and mitigating Risks, Assumptions, issues and
Decisions throughout full life cycle.
● Creating and deploying Group Policy Objects which affect the client machines and end users.
● Deep understanding on the purpose of Firewalls and Load Balancers, VPN and SSL
technologies.
● Deploying Infrastructure as Code (IaC) using Terraform.

Environment: Azure DevOps, YAML, Ansible, Azure Services, Terraform, Jenkins, Web
Services, Red Hat Linux 8, Ubuntu 18.04, Windows 10, Windows Server 2012/2016/2019/2022,
Postman.

Azure Cloud Engineer.

Client: Microsoft (May 2018 -Sep 2020)
Project Name: Global Technological Financial Services (GTFS)

Roles & Responsibilities

● Working with cloud services such as Microsoft Azure, Amazon Web Services (AWS).
● Creating new Azure subscriptions based on business requirements.
● Working in provisioning virtual machines in Azure based on the requirement (Windows &
Linux).
● Implementing, and managing virtual networking within Azure and connecting it to on-premises
environments.
● Worked on tools like Azure Data Factory, Active Directory (AD), Azure Data Lake, Azure
Logic Apps.
● Programming experience in C, C++, DotNet, C#, Node JS, Python languages.
● Demonstrated success executing development work within an Agile environment. 
● Providing global production support for Azure IaaS, PaaS.
● Excellent expertise in creating Azure resources like Virtual networks, storage accounts,
Resource groups, Managed and unmanaged disks, Key vaults in Azure subscription.
● Configured Blob storage services in Azure for storing large amounts of unstructured
object data which can be accessible via HTTP and HTTPS.
● Migration of Virtual machines between different subscriptions over different clusters.
● Design and Implementation of Azure Site Recovery in both Disaster Recovery
Scenario and for migrating the workloads from On-Premises to Azure.
● Designed and configured Azure Virtual Networks (VNets), subnets, Azure network
settings, DHCP address blocks, DNS settings, and Security policies to provide a high-
secure environment for running Virtual Machines (VM's) and applications.
● Worked with Azure PaaS Solutions like Azure Web Apps, Web Roles, Worker Roles,
and SQL Azure and Azure Storage, SQL database, App Services, App service plans,
Logic apps, Azure Data Factory
● Implemented Update management in azure subscriptions to automate the patching
activity as part of compliance.
● Monitoring and remediating security related vulnerabilities in S360 (Security 360) tool.
● Creating DNS records for IIS web URL’s and configured servers in hosting websites.
● Creating Azure virtual Networks from ExpressRoute portal with required subnet range.
● Working with EGRC and Change management teams to unblock network traffic
between devices.
● Administrating, Managing and Troubleshooting Break Fix Incidents on Windows
2012/2016/2019 Servers, Managing Virtual Prod & Non-Prod Environment.
● Coordinated with multiple application teams for changing downtime schedules.
● Responsible for backup and restore policies definitions and implementation against
servers, databases, critical data, and file servers.
● Responsible for evaluation and installation of server upgrades, patches, and hot fixes.
● Extensively used PowerShell scripts for various administrative activities like multiple server
reboots, logging out users from server, providing shared access to users.
● Azure network experience, VPN and Express route, Azure DNS, Traffic Manager, and
Load Balancers.
● Knowledge of networking aspects like DNS, TCP, and Connection pools
● Configuring Load Balancers to balance load between websites with frontend IP’s,
health probe and DNS changes.
● To ensure the availability, performance, scalability, security of production systems.
● Maintained system documentation logs and assisting in troubleshooting and diagnosis
of system problems using Event Viewer.
● Available 24/7 to perform on call/stand-by duty and to perform scheduled changes.
● Configuring group policies for all types of users to access resources on the servers or
across the network.
● Maintaining Microsoft Defender security systems to make the network free from any
types of virus attacks.
● Troubleshooting user problems related to Network and application.
● Managing users on security and distribution groups on IDWEB.
● Experience in assessing the current processes, identifying improvement areas and suggesting
technology solutions.
● Strong understanding in Certificate Management / Windows Server Management.
● Experience in developing Standard Operating Procedure (SOP) documents for various build,
migration & Decommission processes.
● Implemented Azure Databricks to other Azure services (such as Azure Storage) in a more
secure manner using service endpoints.
● Creating and deploying Group Policy Objects which affect the client machines and end users.
● Deep understanding on the purpose of Firewalls and Load Balancers, VPN and SSL
technologies.
● Explored on ensuring the resilience of the systems through disaster recovery and
implementation of architectural changes that ensures zero downtime.
● Worked on evaluating performance trends and expected changes in demand and capacity and
establishing the appropriate scalability plans.
● Excellent experience in cost optimization in the cloud.
● Deep understanding of Azure Security services.

Environment: Azure Services, Azure IAAS, Azure PAAS ,Web Services, Red Hat Linux 8,
Ubuntu 18.04, Windows 10, Windows Server 2012/2016/2019/2022, ServiceNow, IIS, SSL
Certificate management.

Azure Cloud Administrator.

Client: Microsoft (May 2015 -April 2018)
Project Name: Orion OneFinance

Roles & Responsibilities

● Worked with cloud services such as Microsoft Azure, Amazon Web Services (AWS).
● Experienced in creating new Azure subscriptions based on business requirements.
● Working in provisioning virtual machines in Azure based on the requirement (Windows &
Linux).
● Implementing, and managing virtual networking within Azure and connecting it to on-premises
environments.
● Worked on tools like Azure Data Factory, Active Directory (AD), Azure Data Lake, Azure
Logic Apps.
● Demonstrated success executing development work within an Agile environment. 
● Providing global production support for Azure IaaS, PaaS.
● Excellent expertise in creating Azure resources like Virtual networks, storage accounts,
Resource groups, Managed and unmanaged disks, Key vaults in Azure subscription.
● Configured Blob storage services in Azure for storing large amounts of unstructured
object data which can be accessible via HTTP and HTTPS.
● Migration of Virtual machines between different subscriptions over different clusters.
● Design and Implementation of Azure Site Recovery in both Disaster Recovery
Scenario and for migrating the workloads from On-Premises to Azure.
● Designed and configured Azure Virtual Networks (VNets), subnets, Azure network
settings, DHCP address blocks, DNS settings, and Security policies to provide a high-
secure environment for running Virtual Machines (VM's) and applications.
● Enabling Azure Disk Encryption (ADE) as part of security configuration.
● Implemented Update management in azure subscriptions to automate the patching
activity as part of compliance.
● Monitoring and remediating security related vulnerabilities in S360 (Security 360) tool.
● Creating DNS records for IIS web URL’s and configured servers in hosting websites.
● Creating Azure virtual Networks from ExpressRoute portal with required subnet range.
● Working with EGRC and Change management teams to unblock network traffic
between devices.
● Administrating, Managing and Troubleshooting Break Fix Incidents on Windows
2012/2016/2019 Servers, Managing Virtual Prod & Non-Prod Environment.
● Responding and resolving the tickets/issues within the SLA (Service level agreement) on
ServiceNow tool.
● Coordinated with multiple application teams for changing downtime schedules.
● Responsible for backup and restore policies definitions and implementation against
servers, databases, critical data, and file servers.
● Responsible for evaluation and installation of server upgrades, patches, and hot fixes.
● Extensively used PowerShell scripts for various administrative activities like multiple server
reboots, logging out users from server, providing shared access to users.
● Azure network experience, VPN and Express route, Azure DNS, Traffic Manager, and
 Load Balancers.
● Knowledge of networking aspects like DNS, TCP, and Connection pools
● Configuring Load Balancers to balance load between websites with frontend IP’s,
health probe and DNS changes.
● To ensure the availability, performance, scalability, security of production systems.
● Maintained system documentation logs and assisting in troubleshooting and diagnosis
of system problems using Event Viewer.
● Formulating and maintaining precise documentation of IT standards, systems implementations,
and configuration details.
● Responsible for Incident Management i.e., troubleshooting, leading critical or urgent
issues on email and mobility infrastructure and driving them to resolution as per the
agreed SLAs with customers.
● Available 24/7 to perform on call/stand-by duty and to perform scheduled changes.
● Configuring group policies for all types of users to access resources on the servers or
across the network.
● Maintaining Microsoft Defender security systems to make the network free from any
types of virus attacks.
● Troubleshooting user problems related to Network and application.
● Troubleshooting Internet Explorer and Web applications issues.
● Experience in implementing and administering app monitoring tools like application insights
and App dynamics to monitor health of the servers, applications.
● Managing users on security and distribution groups on IDWEB.
● Ensuring that teams adhere to SRE best practices, including improved scalability,
performance, reliability, observability, and speed to market.
● Experience in assessing the current processes, identify improvement areas and suggesting the
technology solutions.
● Strong understanding in Certificate Management / Windows Server Management.
● Experience in developing Standard Operating Procedure (SOP) documents for various build,
migration & Decommission processes.
● Creating and deploying Group Policy Objects which affect the client machines and end users.
● Deep understanding on the purpose of Firewalls and Load Balancers, VPN and SSL
technologies.
● Explored on ensuring the resilience of the systems through disaster recovery and
implementation of architectural changes that ensures zero downtime.
● Worked on evaluating performance trends and expected changes in demand and capacity and
establishing the appropriate scalability plans.
● Excellent experience in cost optimization in the cloud.
● Deep understanding of Azure Security services.
● Ability to effectively prioritize and execute tasks in a high-pressure environment.
● Skilled at working within a team-oriented, collaborative environment.
● Solid communication skills and ability to convey technical solutions to the end-user of all
levels.
● Proactive, self-driven, and enjoys solving complex problems, not just in the primary area of
responsibility but across boundaries.

Environment: Azure Services, Azure IAAS, Azure PAAS, Web Services, Red Hat Linux 8,
Ubuntu 18.04, Windows 10, Windows Server 2012/2016/2019/2022, ServiceNow.