Vinitha9848@gmail.

com
VINITHA BOTLA +1 (206) 708 9629

Technical Support Engineer

EXPERIENCE SKILLS
​Power BI Admin
Mindtree Ltd, India — Technical Support Engineer
​Office 365
August 2019 - April 2022
Key Qualifications & Responsibilities ​Excel

➔ 2+years of experience in Microsoft power BI. Flavors such as ​Power Platform

Power BI Desktop, Service, Mobile.
​Azure
➔ Responsible for delivering remote support service to Microsoft
partners located globally. ​Azure Active Directory
➔ Troubleshooting, implementing and issue solving based on ​SQL
incident, working on tickets within SLA’s..
➔ Sharing and documenting workaround, root cause analysis and ​SharePoint

permanent resolutions to clients. ​

➔ Creating Power BI reports and dashboards based on client
requirements.
➔ Proactively performing daily assigned tasks according to the Tools
business process.
Jarvis
➔ Understanding the business needs by having regular connections
with the solution architecture team (Onsite & FTE). Viewpoint
➔ Monitoring and troubleshooting daily scheduled reports and Kusto
refresh updates.
➔ Implementation of logins, roles and authentication modes as part
of security policies for various categories of users on applications.
➔ Involved in creating roles and logins in office 365.
➔ Worked on a power query to get the data from more than one
table by using a query editor and multiple sources.
➔ Good knowledge on sharing reports and dashboards.
➔ Scheduled the datasets using power Bi on premises data gateway.
➔ Created groups to give the reports or dashboards access to users.
➔ Able to work independently as well as a good team player and self
motivated, quick learner.

EDUCATION

Bachelors in Electrical and Electronics from KITS

Engineering college , India
August 2015 - June 2019