Siddhartha Roy
Cloud Engineer
Technical Skills
Cloud : AWS, Azure, GCP
Database : MYSQL Server, Aurora
AWS Services : EC2, Elastic
Beanstalk, EBS, VPC, RDS, S3,
Glacier, IAM, Cloud Front, Cloud
Watch, Cloud Trail, Cloud
Formation, Lambda, Route53,
Auto Scaling, Load Balancing.
DevOps Tools: Git, Github, Docker,
Kubernetes, Jenkins, Ansible
Web Server: Nginx, Apache
Scripting Language : Python,
Bash
DSL: YAML & JSON
OS: LINUX, Windows,Mac
Projects
Migrating an eCommerce Application
to AWS Cloud :
Customer-facing eCommerce web
application for book search and
ordering.
3-tier architecture: ReactJS
frontend on Amazon S3, Python
backend with Autoscaling, and
Aurora MySQL database.
Expectation of substantial traffic
during new book announcements.
Currently hosted on dedicated
infrastructure at the company
headquarters.
Performance diagnosis of RDS
Resource -AWS Internship :
The main objective of this project is
to create a tool to collect data and
perform analysis of the workload to
identify the areas that are creating
performance issues.
Certifications
AWS Certified Cloud Practitioner
AWS Solution Architect Associate
Google Cloud Certified
Professional Cloud Architect
+91 8471929058 siddhartharoyofficial@gmail.com
linkedin.com/in/siddhartha-roy30 Bangalore, India
github.com/siddhartharoyofficial
About Me
Accomplished Cloud Computing and DevOps Professional with a proven
record of optimising operational efficiency and delivering successful cloud-
based solutions. Recognised for driving innovation, problem-solving, and
leadership within dynamic teams. Expertise includes strategic cloud
infrastructure management, AWS proficiency in Linux IaaS, security,
networking, containers, and infrastructure as code. Skilled in PaaS, serverless
architecture, API management, EKS, ECS, and CI/CD techniques.
Key Achievements:
Achieved 8% reduction in infrastructure costs through strategic optimization
and resource allocation.
Spearheaded cloud migration, resulting in a 4% reduction in application
downtime.
Resolved complex Linux, networking, and application issues, leading to a 13%
improvement in system performance.
Mentored team members, contributing to a 21% faster resolution of complex
cases.
Experience
Amazon
Cloud Support Engineer I 11/2021 – 09/2023
Collaborate with customers to design, develop, and optimize high-performance, low-
latency distributed systems, prioritizing security, reliability, and scalability within cloud
computing and Unix/Linux environments.
Oversee and support daily cloud operations, ensuring seamless functionality.
Contribute to the development of application migration processes to the cloud in
collaboration with the SA team and AWS architects, acquiring expertise in cloud
technologies.
Educate global clients on AWS capabilities, empowering them to construct highly available,
fault-tolerant, secure, scalable, and reliable infrastructure.
Master cutting-edge technologies such as EC2 Linux, Load Balancer, Autoscaling, VPC,
Route53, S3, CloudFront, EBS, EFS, CloudWatch, CloudTrail, IAM, SNS, SES, ECS, and Beanstalk.
Apply advanced troubleshooting techniques to craft customized solutions for customers'
unique needs and architect optimal cloud-based solutions..
Contribute to projects enhancing support processes and elevating customer technical
support experiences, including cost optimization and zero-downtime database upgrades.
Cloud Support Associate (Linux) 02/2020 – 11/2021
Provide worldwide customer support via chat, call, and email, ensuring resolution of AWS
service issues and exceeding customer expectations with high satisfaction.
Analyze and resolve Linux performance, networking, and application issues across AWS
services like EC2 Linux, Lightsail, EBS, EFS, SSM, VM I/E, etc.
Handle escalations and high priority cases involving multiple teams for swift resolution.
Assist customers in designing and migrating fault-tolerant, scalable cloud infrastructure
while promoting best practices aligned with the AWS Well-Architected Framework.
Education Cloud Support Development Intern ( Linux) 08/2019 – 1/2020

Conducted day-to-day technical support, analyzing, troubleshooting, and resolving

B.Tech in Computer Science &
server-related issues.
Engineering
IBVE (2015-2019) Provided technical assistance to clients via SIM Ticketing Tool.
Gained experience with Parallel Plesk Panel, WHM Panel, and Centos Web Panel.
Managed MySQL database/user creation, dump/restoration, server backups, and
restores.
Scheduled jobs using CRONTAB and configured/managed the syslog server.

Hinduja Global Solutions 01/2019 – 3/2019

Linux Systems Administrator (Internship)

Assisting in system monitoring and maintenance tasks, such as checking system

performance and troubleshooting issues.
Supporting user account management, including creating, modifying, and removing
user accounts.
Assisting with system backups and restoration processes to ensure data integrity and
system reliability.
Participating in system security tasks, such as implementing security measures and
monitoring system vulnerabilities.
Supporting software installation, updates, and configuration management on Linux
systems.