VIKRAM PULLA

CLOUD ENGINEER

CONTACT PROFILE

+91 9618147713 Dynamic and competent professional overall experience is 15+ years and
experienced Cloud Operations and Security professional with 5+ years of expertise
vikram.pulla12@gmail.com in Cloud Access Management solutions. Proficient in troubleshooting real-time
issues and driving operational efficiency. Seeking an opportunity to contribute my
skills and knowledge to enhance cloud security measures in a dynamic
https://www.linkedin.com/in/vikram-
organization.
pulla-41b96313/
Hyderabad

WORK EXPERIENCE
SKILLS
Cloud Engineer
Azure, AWS and GCP
Virtusa Feb 2019 to Till date
Cloud Access Management
Cloud Migrations using Azure Migrate
service Spearheaded cloud administration, maintenance, and troubleshooting,
Expert in Access control(IAM) Azure, managing multiple cloud platforms with a focus on Azure and AWS.
AWS and GCP service in managing Experience in Migrating On-Prem Servers (VMWare) to AZURE Cloud using
RBAC roles Azure Migrate service.
Troubleshooting and Issue Resolution Experience in In-Place OS Upgrades in Azure Cloud platform.
Azure: Access Control, Azure Secure Configuring and Managing Backups & Restore using Recover Service Vault
Score, MDFC, Azure AD, Azure Backup service.
and Subscription Administration Experience in Access control(IAM) Azure, AWS and GCP service in managing
AWS: Ec2, IAM Roles, S3, EBS, VPC, RBAC roles.
Security groups, Billing Dashboard Managing Security Groups(AWS) and NSGs(AZURE) in line with Virtusa Standard
GCP: Google VM, Firewall Rules and Security policy.
IAM Experience in Linux OS flavours like RHEL, Centos, Ubuntu, Amazon Linux and
Configuring the File Permissions and Creating User Accounts.
Administered and hardened LINUX systems based on best practices, enhancing
system security and reliability.
EDUCATION Managed patches, updates, and upgrades to servers and workstations, keeping
systems up-to-date and secure.
Experience on Qualys VMDR(Vulnerability Management, Detection and
Bachelor of Engineering
Response) Security Tool
Configuring Qualys Assessment solution under Security Solutions in Microsoft
Vasavi College Defender for Cloud.
Secure the Cloud accounts using Dome9 CSP Security tool
2002-2006
Manage the Dome9 Compliance with 98% always across all the 3 platforms
Estimated AWS usage costs and implemented operational cost control
B.E (Information Technology) from Vasavi
mechanisms to optimize cloud spending.
College of Engineering, Hyderabad.
We recommend using the rightsizing instances with Business teams.
Releasing unused resources by coordinating with Server owners to reduce the
costing.
Working with Business team to automate the Server to work only Business
LANGUAGES hours to reduce the cost.
Responded to incidents and service requests in the Service Desk within SLA,
collaborating with application teams, vendors, and engineers to resolve issues
English
promptly.
Telugu

Hindi
 VIKRAM PULLA
CLOUD ENGINEER
CONTACT
+91 9618147713
vikram.pulla12@gmail.com
https://www.linkedin.com/in/vikram-
pulla-41b96313/
Hyderabad
EXPERTISE
Expert in Cloud Access
Management solutions.
Experience in Change Management
like creating RFC’s or CO’s and
working on Service Now tickets and
addressing the tickets as per SLA.
Configuring and Managing Backups
& Restore using Recover Service
Vault service.
Experience on Qualys
VMDR(Vulnerability Management,
Detection and Response) Security
Tool.
Experience on Microsoft Defender
for Cloud (MDC) in Azure platform.
Preparing monthly Chargeback for
all the 3 Cloud Platforms(Excel
work).
HOBBIES
Playing and Watching Cricket
Cooking
WORK EXPERIENCE
Collaboration & Security Compliance
Virtusa JUL 2018 to 2019
Microsoft Teams Administration and Troubleshooting.
Experience in deploying and configuring collaboration tools like Skype for
Business, Microsoft Teams, JoinMe and WebEx. And preparing monthly
chargeback for the same.
Hands on experience in Systems Security Audit related activities, such as taking
inputs from Internal/External Auditors and communicating the same to
concerned Systems team members, collect required data and provide the output
to Auditors.
Handling Service Now tickets related to Microsoft Teams, JoinMe and WebEx
collaboration tools.
Working on Active Directory. User creation, account unlocking and password
resetting.
Configuring Outlook 2003 / 2007/ 2010 and troubleshooting the issues in
outlook.
Application Support Engineer
Virtusa DEC 2013 to 2018
Perform Production (L2) Deployments. Deploy and support application releases.
Work on PEGA Deployments and Roll backs.
Work on server (services) restarts, clearing old log files and other related tasks.
Perform Emergency Change Order (ECO) and Change Orders (COs).
Monitor Alerts and resolve issues with in the SLA.
Support onsite team on technical, server, configuration and application related
issues.
Troubleshooting of application related problems for PROD, UAT, QA & DEV.
System Engineer
Global Networks-Deployed at Virtusa(TPP) JAN 2008 to 2013
Working on Active Directory. User creation, account unlocking and password
resetting.
Configuring Outlook 2003 / 2007/ 2010 and troubleshooting the issues in
outlook.
Creating and Deleting VASCO soft token from Vasco Server for VPN.
Troubleshooting Network issues and movement of Switches in HUB Room.
Resolving user Queries / Requests and closing the tickets with-in the time slot.
Virtual PC and VMware work station installation and configuration.
IT Inventory Handling and stock maintaining.