1.

As a user, I want biometric verification when I log in so that no one else except me can access my bank
details
2. As a retiree, I want easy access to my savings account so that things don’t get complicated am I not
that tech savvy
3. As a user, I want notifications immediately after a purchase so that I can keep track of my expenses
4. As a user, I want easy access to block my card so that I can prevent loss of funds if I lose my card
5. As a user, I want to view nearby ATMs via GPS so that I can easily withdraw cash from nearby areas
6. As a user, I want the app to pay on my behalf when it comes to monthly payments so that I don’t miss
any due date
7. As a customer, I want to view my balance displayed on the home screen so that I can view it easily as
soon as I log in
8. As a user, I want to order checkbooks through the app without making a call so that I can get a new
one as soon as one finishes
9. As a user, I want to access and download my account statements, transaction history, and tax-related
documents so that I can keep track of my expenditure
10. As a user I want 24/7 customer support so that they can be contacted anytime a difficulty arises.