Oxe Am CustomerManagemMGR 3EU19871ENAC 1

Alcatel-Lucent OmniPCX Enterprise
Communication Server
Customer Management via mgr
Administrator Manual
Legal notice:
Alcatel, Lucent, Alcatel-Lucent and the Alcatel-Lucent logo are trademarks of

Alcatel-Lucent. All other trademarks are the property of their respective
owners.
The information presented is subject to change without notice.
Alcatel-Lucent assumes no responsibility for inaccuracies contained herein.
Copyright © 2014 Alcatel-Lucent. All rights reserved.
The CE mark indicates that this product conforms to the following Council
Directives:
- 2004/108/EC (concerning electro-magnetic compatibility)
- 2006/95/EC (concerning electrical safety)
- 1999/5/EC (R&TTE)

Chapter 1
Overview
Connection ............................................................................................... 1.1

Accessing the application ................................................................... 1.2
Accessing mgr via Menu Client ..................................................................... 1.2
Exiting mgr from Menu Client ........................................................................ 1.3
Accessing mgr ............................................................................................... 1.4
Exiting mgr application .................................................................................. 1.4
Setting mgr language ........................................................................... 1.4
Setting language of mgr from Menu Client ................................... 1.5
Navigating in mgr ................................................................................... 1.6
Important keys ............................................................................................... 1.6
Displaying the main menu ............................................................................. 1.6
Selecting a window ........................................................................................ 1.6
Displaying summary of keyboard controls ..................................................... 1.6
Displaying the resources dictionary ............................................................... 1.8
Operating modes .................................................................................... 1.8
Operation definitions ...................................................................................... 1.9
Create/Modify screens: general principles .................................................... 1.9
Create ............................................................................................................ 1.9
Review/modify ..............................................................................................1.12
Modify ...........................................................................................................1.17
Delete ...........................................................................................................1.18
Forced deletion .............................................................................................1.19
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Chapter 2
Configuration procedure
User sets ................................................................................................... 2.1

Creating a user set profile ............................................................................. 2.1
Configuring the programmable user keys .....................................................2.14
Deleting a user set ........................................................................................2.28
Forced deletion .............................................................................................2.28
Speed Dialing (Abbreviated Numbering) ...................................... 2.29
Direct speed dialing numbers .......................................................................2.31
Speed dialing numbers by section ................................................................2.35
Directory ................................................................................................... 2.40
Creating an item ...........................................................................................2.40
Modifying an item .........................................................................................2.42
Deleting an item ............................................................................................2.42
Standard cost modification ............................................................... 2.42
Modifying the accounting cost ......................................................................2.43
Setting the accounting cost attributes ...........................................................2.43
Giving a Name to a Phone COS ....................................................... 2.44
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This manual describes the access to client management in the context of an Alcatel-Lucent
OmniPCX Enterprise Communication Server. The client facility uses a VT100 or Televideo
terminal to create, modify, and output the management parameters concerning:
- Fixed and mobile user sets
- Speed dialing numbers
- Speed dialing sections
- User directory
- Communication basic unit cost
1.1 Connection
The VT100/Televideo terminal1 can be connected in different ways:
V24 connection
Connection via UA equipment
1
The VT100/Televideo terminal can be replaced by a PC in VT100 emulation
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Ethernet® connection
V24 connection via modem
1.2 Accessing the application

The administrator can access mgr through the menu client option or through direct access to
the application.
1.2.1 Accessing mgr via Menu Client

To access the client management program, the administrator must connect to the program
using a login and password.
1. Connect to the appropriate IP address using Telnet.
2. Type the:
• Client name at the login field
• Password at the password field
Note:
For security reasons, it is recommended that access to the management programs be protected
by a password.
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3. Type menuclient, then press Enter.

The following menu is displayed:
MENU CLIENT
- Exit : 0
- Data Base : 1
- Network Maintenance : 2
- Resources Maintenance : 3
- Financial Report : 4
Enter choice :
4. Type 1 to select the Data Base item from the menu.
The following is displayed:
DATA BASE MAINTENANCE
- Exit : 0
- Show multiline sets : 1
- data base management : 2
- language of management : 3
Enter choice :
5. Type 2 to select the data base management (mgr) application, then press Enter.
The mgr window is displayed:
__Select an object______________________________________________
-> Shelf Specific Telephone Services
Media Gateway ATM
PWT/DECT System Events Routing Discriminator
System Security and Access Control
Translator IP
Classes of Service SIP
Attendant DHCP Configuration
Users 8&9 Series
Users by profile Encryption
Set Profile Passive Con Server
Groups SNMP Configuration
Speed Dialing
Phone Book
Entities
Trunk Groups
External Services
Inter-Node Links
X25
DATA
Applications
________________________________________________________________
(Refer to Customer management via mgr - Configuration procedure ).
1.2.2 Exiting mgr from Menu Client

1. Press ESC, then press Enter.
2. Select Exit, then press Enter.
3. Type 0, then press Enter.
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4. Repeat previous step.
1.2.3 Accessing mgr

1. Connect to the appropriate IP address using Telnet.
2. Type the appropriate:
• Login at the login field
• Password at the password field
Note 1:
For security reasons, it is recommended that access to the management programs be protected
by a password.
3. Type mgr, then press Enter.
__Select an object______________________________________________
Media Gateway ATM
Translator IP
Users 8&9 Series
Set Profile passive Com Server
Speed Dialing
Phone Book
Entities
Trunk Groups
External Services
Inter-Node Links
X25
DATA
Applications
________________________________________________________________
Note 2:
The language displayed is the default system language or the language used at the last connection to
mgr.
1.2.4 Exiting mgr application

1. Press ESC.
Menu is displayed.
2. Select Exit, then press Enter.
1.3 Setting mgr language

1. Follow the procedure for Accessing mgr.
This string sets the language for the mgr application. Refer to Language abbreviations
above for details.
2. Type mgr -l <language abbreviation>, then press Enter.
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Note:
The list of available languages depends on the country of installation. Contact Alcatel-Lucent support
for more information.
1.4 Setting language of mgr from Menu Client

1. Follow the procedure for Accessing mgr via Menu Client.
2. Press 1 to enter Data base management.
3. Press 3 to enter Language of management.
The following screen is displayed:
Here all existing language for data base management:
- GEA "Generic english of alcatel"
- FR0 "french for France"
- EN0 "English for England"
- DE0 "German for Germany"
- DE1 "German for Austria"
- IT0 "Italian for Italy"
- NL1 "Dutch for Belgium"
- PT0 "Portuguese for Portugal"
- ES0 "Spanish for Spain"
- DE2 "German for swiss"
- PT1 "portuguese for Brazil"
- US0 "American English"
Please, enter one language for data base management:
Note 1:
The digit that follows the language abbreviation is used to distinguish language variations specific to
certain countries.
Note 2:
The list of available languages depends on the country of installation. Contact Alcatel-Lucent support
for more information.
4. Type the abbreviation for the required language (for example, US0), then press Enter.
5. Select the item you require from the list, then press Enter.
The menu is displayed in the desired language.
Language abbreviations
DE0 = German
DE1 = German (Austria)
DE2 = German (Switzerland)
EN0 = English
FR0 = French
ES0 = Spanish
GEA = Generic English Alcatel (language provided on initialization)
IT0 = Italian
NL1 = Flemish
PT0 = Portuguese
PT1 = Portuguese (Brazil)
US0 = English (United States)
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1.5 Navigating in mgr

You can navigate through the different mg client management menus using the keyboard.
1.5.1 Important keys

In order to:
- Select an item in a menu, press the , , , , , or keys
- Return to the previous screen, press (Cancel) keys
- Validate and save data, press keys
If you know a word or character string contained in the menu option name, entering this name
directly via the keyboard will position the cursor directly at the menu option.
If several menu items correspond to the character string required, pressing the
keys lets you move to the next item.
1.5.2 Displaying the main menu

- Press the key from any menu to display the following window:
__Main menu_____________
-> Object search
Select a window
Keyboard mapping
Dump resources
Exit
________________________
1.5.3 Selecting a window

The Select a window item is used to return to the current screen. Select this item in the main
menu and then press the key. The following window is displayed, for example:
__Select a window_______
-> Select an object
________________________
Press the key to return to the previous screen.
1.5.4 Displaying summary of keyboard controls

1. Press ESC.
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Main menu is displayed.

__Main menu_____________
-> Object search
Select a window
Keyboard mapping
Dump resources
Exit
________________________
2. Select Keyboard mapping from the list, then press Enter.
The following window is displayed:
__Keyboard mapping_____________________________
Press CANCEL to remove this window
Function-Class Common:
ooo Validate: CTRL-V FK1
ooo Cancel: CTRL-C FK2
ooo Backspace: CTRL-H Backspace Delete FK3
ooo Kill: CTRL-K FK4
ooo Next: CTRL-N FK5
ooo Previous: CTRL-P FK6
ooo Page-Up: CTRL-B FK7
ooo Page-Down: CTRL-F FK8
ooo Page-Left: CTRL-L FK9
ooo Page-Right: CTRL-R FK10
ooo Scroll-Up: CTRL-U FK11
ooo Scroll-Down: CTRL-D FK12
ooo Scroll-Left: CTRL-Z FK13
ooo Scroll-Right: CTRL-X FK14
ooo Move-Up: Up-Arrow
ooo Move-Down: Down-Arrow
ooo Move-Left: Left-Arrow
_______________________________________________
3. Press to move to the next screen.
The following screen is displayed:

__Keyboard mapping_____________________________
ooo Move-Right: Right-Arrow
Function-Class Manager:
ooo Menu: Escape
ooo Redraw-Screen: CTRL-W
ooo Window-Management: CTRL-O
Function-Class Menu:
ooo Toggle-Selection: CTRL-M Enter
ooo Select-All: CTRL-A
ooo Un-Select-All: CTRL-G
ooo Help: CTRL-I Help
Function-Class Form:
Function-Class Editor:
ooo Start-Of-Line: CTRL-A
ooo End-Of-Line: CTRL-E
Function-Class Combo-Box:
ooo Select: CTRL-M Enter
Function-Class Button:
ooo Press: CTRL-M Enter
_______________________________________________
Note:
The following keys are more generally used:
• Control (CTRL) keys on the VT100 terminals
• Function keys (i.e. FK1) on the Televideo terminals
The most common commands are as follows:
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• or FK1 to validate an object window, after creating or modifying attributes

in an object
• (Backward) or FK7 to return to the previous window
• (Forward) or FK8 to move on to the next window
• to refresh the screen
1.5.5 Displaying the resources dictionary

Selecting the Dump resources item in the main menu is used to display the following screen,
for example:
__Dump resources____________________________________________________
Press CANCEL to remove this window
/DHS3data/manager/admin.tvi925-mgr.Backspace: "Common.Move-Left"
/DHS3data/manager/admin.tvi925-mgr.CTRL-H: "Common.Move-Left"
/DHS3data/manager/admin.default.filtering: "OLD"
/DHS3data/manager/admin.default.character: "LATIN1"
/DHS3data/manager/admin.account.mtcl: 0
/DHS3data/manager/admin.account.mtch: 0
/DHS3data/manager/admin.account.client: 3
____________________________________________________________________
1.6 Operating modes

After validating a subject, the following operations are proposed:
- Move down the hierarchy, to access other objects dependent on the current object
(examples: Programmable keys, Directory keys).
- Operating modes (Create, Modify, etc.)on the current object (example: Users).
The following, for example, is displayed:
__Users_____________________________
-> Descend hierarchy
Review/Modify
Review/Modify Object profile
Create
Create Object Limit(s)
Modify
Modify Object Limits
Delete
FORCED DELETE
Memory re-initialization
Features
___________________________________
- To select an operation, position the cursor using the , keys and validate by
pressing the key.
Note:
Certain options are in the system by default and do not need to be created (example: programmable
keys).
In this case, the following is displayed:
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__Progr.Keys________________________
-> Review/Modify
Modify
Features
____________________________________
1.6.1 Operation definitions

Create
This function is used to create an instance2 with all the attributes 2 displayed.
Review/modify
This function, with a list of attributes displayed, is used to review or modify:
• An instance
• All instances
• A selected family of instances according to specific criteria (example: all user sets of type
4035 and with directory number above 35000)
The reduced list of these attributes is defined by a preliminary operation which can be accessed
by selecting the Select attributes item (Refer to Review/modify ).
Modify
This function is used to modify an instance with a preselection of only those attributes to be
modified. This operation is performed in blind mode. The same operation may also be performed
using the Review/Modify mode (Refer to Review/Modify one single instance» or all instances ).
Delete
This function is used to delete an instance.
1.6.2 Create/Modify screens: general principles

In Create or Modify mode, a list of attributes is displayed. An attribute belongs to one of the
following four types:
- Node number in the network: this attribute is used by the system and cannot be
managed.
- Instance: this attribute is used by the system and cannot be managed.
- Identity attribute (also called Instance attribute): this concerns the identification numbers
(example: Directory Number).
- Characteristics Attributes: these are the attributes that characterize each instance
(example: characteristics of each user).
1.6.3 Create
2
An object (Users for example) is characterized by attributes Customer management via mgr -
Configuration procedure grouped in an instance (User set, for example, defined by the
Directory number instance attribute). An object is part of a list containing other objects
(attendant, speed dialing/abbreviated dialing, etc.) used to configure an OmniPCX 4400
globally
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Pressing the following keys is used to:

- , access the different attributes
- (Cancel) to exit and cancel modifications in progress
- (Validate/Save) to validate the current modifications

__Create: Users__________________________________________________
Node Number (reserved) : 1
Directory Number : --------
Directory name : --------------------
Directory First Name : --------------------
Shelf Address : 255
Board Address : 255
Equipment Address : 255
Set Type + ANALOG
Entity Number : 1
Set Function + Default
Profile Name : ---------------
Key Profiles + None
Domain Identifier: 0
Language ID. : 1
Secret Code : ****
Confirm : ****
Associated Set No. : --------
_________________________________________________________________
The fields are either an Editor (:) or Menu (+) type.
1.6.3.1 Editor field (identified by a semi-colon)
Pressing the or (Information) keys is used to find out the type of
information to be entered in these fields.

__Help: Shelf Address___________________________________________________________
CANCEL to close this window
Enter an integer value
within the following range:
-1 to 99
135 to 255
256 to 299
300 to 399
400 to 429
430 to 459
Shelf address
The address:
- 0 – 19 peripheral ACT shelf for OmniPCX 4400,
- 1...17 and 20 and above = MG and ACT shelves for OmniPCX Enterprise
(Note: 0, 18 and 19 are reserved).
_______________________________________________________________________________
Press the (Cancel) keys to exit this help window.
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An editor field is completed by entering characters via the keyboard. By pressing the
corresponding keys, the usual commands are as follows:
- , (Direction arrow keys)
- (Delete) or (BackSpace) or to erase
- (Kill) to delete the value: in this case, the default value is returned on exit from
the field (except for a character string field - refer to Note 2 )
Note 1:
A field can be empty. In this case, it may be completed by a default value. To force a field to an empty
value, select - 1, - , or 255 by pressing the or keys.
Note 2:
A character string field can only be deleted by giving it the « » (empty string) value and by validating by
pressing the keys.
1.6.3.2 Menu field (identified by a plus sign)

Pressing the or (Menu) keys proposes a choice from several possible
values:
- If the number of choices is not very large, press the or keys until the value
required is obtained,
- If the number of choices is large, pressing the or keys will display a list of
names: move the cursor using the arrow keys , and validate by pressing the
key.
__Set Type____________________________________________
CANCEL to close this window
Enter a numeric value,
i.e. of the following values:
ANALOG (0)
4620 (VPS + CLIP) (1)
4302 (2)
4304 (3)
4321 (4)
4001 (5)
4011 (6)
4012 (7)
4023 (8)
4034 (9)
4040 (10)
S0 Set (11)
4610 (VPS No CLIP) (13)
4075 (14)
4074/Shell (15)
GAP Handset (16)
____________________________________________________
1.6.3.3 Validating the data entered
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Pressing the (Validation) keys is used to validate the creation of the current
instance.
Note:
On initialization, the default value of each attribute is as follows: empty value (for a character string), 0
(for an integer) or the first value (for a list of values).
1.6.4 Review/modify
This operation, with a list of attributes displayed, is used to review or modify:
- An instance
- All instances
- A family of instances
__Users_____________________________
Review/Modify
Create
Modify
Delete
FORCED DELETE
Features
___________________________________
Selecting the Review/Modify item then pressing the key displays the following menu:
__Review/Modify: Users___________________________________________
[ All instances ]
[ Set filters ]
[ Select attributes ]
__________________________________________________________________
This menu proposes:
- Select attributes to display for the consultation
- Where appropriate, to modify all the instances
In the latter case, Set filters may be used to modify a family of instances selected by specific
criteria.
1.6.4.1 Preselecting the attributes
This mode is used to reduce the list of attributes displayed in Review/Modify mode.
Selecting the Select attributes iitem then pressing the key displays the following menu:
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__Select attributes: Users________________________________________

Directory Number MAC/PC
Directory name Z Adapter
Directory First Name Language ID
Location Node Secret Code
Shelf Address Associated Set No.
Board Address Cost Center ID
Equipment Address Cost Center Name
Set Type Charging COS
Entity Number Public Network COS
Set Function External Forwarding COS
ProfileName Tel. Features COS ID
Key Profiles Connection COS ID
Domain Identifier Hunt Group Dir No.
Add On Module 1 ACD Group Directory No.
Add On Module 2 Pickup Group Name
Add On Module 3 Reserved Time Slot
External Alphanumeric Keyboard Voice Mail Dir. No.
Internal Alphanum. Keyboard Voice Mail Type
V24 Extension Voice Mail access without Code|
S0 Extension Paging Trunk Group
__________________________________________________________________
Position the cursor using the , keys and validate by pressing the key to
mark the attribute with a plus (+) sign. Repeat the operation for each attribute to be
preselected.
In the example, Shelf Address, Board Address, Equipment Address, and Set Type are marked
by the plus (+) sign in order to be displayed in the list.
Therefore, when each instance is reviewed, only those attributes selected will be displayed.
At the end of the selection, validate by pressing the keys.
1.6.4.2 Review/Modify one single instance» or all instances

- A single instance
__Review/Modify: Users________________________________________________
[ All instances ]
[ Set filters ]
Directory Number : 3001
_______________________________________________________________________
• Identify the instance to review or modify by completing the instance attribute
(example:Directory Number : 3001).
• Validate by pressing the keys:
• The attributes of this instance are displayed3 ,

• The values displayed can be modified.
For example, with selection of attributes:
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__Review/Modify: Users____________________________________________
Directory name : Brown
Directory First Name : Sally
Location Node : 1
Shelf Address : 0
Board Address : 11
Set Type + 4034
Entity Number : 1
Profile Name : ---------------
Key Profile + None
Identifier of Domain : 0
Language Id. : 2
Secret Code : ****
Confirm : ****
___________________________________________________________________
For modification, the utilization mode is the same as for the create mode (Refer to
Create ).
Pressing the keys validates the modified values and displays the
following:
__Review/Modify: Users________________________________________________
[ All instances ]
[ Set filters ]
_______________________________________________________________________
- All instances without filters 3
Pressing the key on the All instances followed by the (Validation) keys
displays the existing instances. Select the instance required and press the key:
__[ 16 ] Instances: Users__
-> 3000
3001
3002
3003
3004
3005
3006
3007
3008
3009
3013
3062
3063
3064
3065
3300
___________________________
• Attributes of this instance are displayed 3
• Values displayed can be modified
For example, without selection of attributes:
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__Review/Modify: Users_________________________________________
Location Node : 1
Shelf Address : 0
Board Address : 11
Set Type + 4034
Entity Number : 1
Profile Name : ---------------
Key Profile + None
Language Id. : 2
Secret Code : ****
Confirm : ****
________________________________________________________________
For modification, the utilization mode is the same as for the Create mode (Refer to
Create ).
Pressing the keys is used to:
• Validate the modified values

• Display the following instance in the same conditions
Continue until all instances are validated.
- All the instances with filters
Pressing the key on the All instances and Set filters selected items displays all the
attributes.
These attributes, set to a certain value, are used as selection criterion during consultation.
__Set filters: Users____________________________________________________
Directory name Tel.Facility Category Id
Directory First Name Connection Category Id
Location Node Hunt Group Dir No.
+Shelf Address Multiline station
+Board Address Can Be Called By Name
+Equipment Address Phone book Name (Call by name)
+Set Type Phone book First Name
-> Entity Number Displayed Name
Profile Name NS Right
Key Profile Incidents Teleservice
Identifier of Domain Ghost Z
Language Id. Ghost Z Feature
Secret Code VAD use for Ghost Z
Associated Set No. CSTA routing
Cost Center Id Cmf 4600 (DTMF frequencies)
Cost Center Name Voice Guide listening Class
Charging Category Caller Category
Public Network Category VSI Transparency
External Forwarding Category Type of Keyboard
________________________________________________________________________
Position the cursor using the , keys and validate by pressing the key to mark
the attributes (+) to be selected.
Pressing the (Validation) keys displays these attributes.
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__Set filters: Users____________________________________________

Shelf Address == 255
Board Address == 255
Equipment Address == 255
Set Type == ANALOG
________________________________________________________________
The cursor is positioned on == to apply a compare operator.
Pressing the key is used to select the compare operator:
• = = : strictly equal
• >= : greater than
• <= : less than
• != : different from
After entering the required data, the following is displayed, for example:
__Set filters: Users____________________________________________
Shelf Address == 0
Board Address == 9
Equipment Address == 1
Set Type == 4034
________________________________________________________________
Pressing the keys validates this selection (in Review or Modify, only those
instances meeting the selection criteria will be displayed).
__Review/Modify: Users___________________________________________
<< All instances >>
<< Set filters >>
__________________________________________________________________
Pressing the keys displays the first instance:
• Attributes. These are displayed as defined in Set filters.

• Values. These can be modified (utilization mode identical to Create mode - Create ).
The following is displayed, for example:
__Review/Modify: Users_________________________________________
Location Node : 1
Shelf Address : 0
Board Address : 11
Set Type + 4034
Entity Number : 1
Profile Name : ---------------
Key Profile + None
Language Id. : 2
Secret Code : ****
Confirm : ****
________________________________________________________________
Pressing the keys validates the values modified and displays the next
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instance in the same conditions.

Continue until all instances are validated.
1.6.5 Modify
This operation is performed by preselecting the attributes to modify and then modifying them.
__Users_________________________
Descend hierarchy
Review/Modify
Review/Modify Object
Create
-> Modify
Delete
FORCED DELETE
Features
________________________________
Selecting the Modify item then pressing the key displays all the attributes that can be
modified for preselection.

1.6.5.1 Preselection of attributes to modify
__Select attributes: Users______________________________________________
Directory name Tel.Facility Category Id
Directory First Name Connection Category Id
Location Node Hunt Group Dir No.
Shelf Address Multiline station
Board Address Can Be Called By Name
Equipment Address Phone book Name (Call by name)
Set Type Phone book First Name
-> Entity Number Displayed Name
Set Function ACD station
Profile Name NS Right
Key Profile Incidents Teleservice
Identifier of Domain Ghost Z
Language Id. Ghost Z Feature
Secret Code VAD use for Ghost Z
Associated Set No. CSTA routing
Cost Center Id Cmf 4600 (DTMF frequencies)
Cost Center Name Voice Guide listening Class
Charging Category Caller Category
Public Network Category VSI Transparency
External Forwarding Category Type of Keyboard
________________________________________________________________________
Position the cursor using the , keys and validate by pressing the key to mark
the attribute (+).
3
. If the Select attributes item also is selected, the attributes are displayed as defined in Select
attributes Preselecting the attributes
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Continue to preselect each required attribute.

1.6.5.2 Modifying preselected attributes
When the choice of attributes to modify is completed, pressing the (Validation)
keys displays only those attributes to modify.

__Modify: Users________________________________________________
Shelf Address : 255
Board Address : 255
Set Type + ANALOG
_______________________________________________________________
You need to identify the instance (Directory Number in this example) and to modify the
corresponding attributes.
For example:
__Modify: Users________________________________________________
Shelf Address : 0
Board Address : 9
Set Type + 4034
_______________________________________________________________
For modification, the utilization mode is identical to the creation mode ( Create ).
Note:
On initialization, the default value of each attribute is the:
- Value implemented in the system if it exists (tables)
- Empty value (if character string), 0 (if integer) or the first value (if list of values).
1.6.6 Delete
Two types of deletion exist:
- Deletion
- Forced deletion
From the Users menu, the following is displayed, for example:
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__Users_________________________
Descend hierarchy
Review/Modify
Create
Modify
-> Delete
FORCED DELETE
Features
________________________________
After selecting the Delete item from the menu, the following is displayed:
__Delete: Users_______________________________________
______________________________________________________
Note:
When deleting information, only the identity attribute (Directory Number in the example) is meaningful.
1.6.7 Forced deletion

From the Users menu, the following is displayed, for example:
__Users_________________________
Descend hierarchy
Review/Modify
Create
Modify
Delete
-> FORCED DELETE
________________________________
After selecting the FORCED DELETE item from the menu, the following is displayed:
__FORCED DELETE: Users________________________________
______________________________________________________
Note:
When performing a forced delete, only the identity attribute (Directory Number in the example) is
meaningful.
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When the application is run (see Customer management via mgr - Overview ), the
management program's main menu is displayed:
__Select an object______________________________________________
Media Gateway ATM
Translator IP
Users 8&9 Series
Set Profile Passive Com. Server
Speed Dialing
Phone Book
Entities
Trunk Groups
External Services
Inter-Node Links
X25
DATA
Applications
________________________________________________________________
2.1 User sets

This menu is used to configure the telephone data of the user sets.
1. Select Users from the main menu, then press Enter.
__Users_________________________
Review/Modify
Create
Modify
Delete
FORCED DELETE
Features
________________________________
2.1.1 Creating a user set profile

1. Select Users from the main menu, then press Enter.
2. Select Create, then press Enter.
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Chapter 2 & '
__Create: Users__________________________________________________
Directory name : --------------------
UTF-8 Directory Name : ----------------------
UTF-8 Directory First Name : ----------------------
Shelf Address : 255
Board Address : 255
Set Type + ANALOG
Entity Number : 1
Profile Name : ---------------
Key Profiles + None
Domain Identifier : 0
Language ID. : 1
Secret Code : ****
Confirm : ****
Associated Set No. : --------
_________________________________________________________________
The Directory Number item is:
- Used to enter the set directory number
- Mandatory and the number must be part of the system numbering plan
- Up to 8 characters in length. Each character can have a value from 0 to 9, *, # or A, B, C,
D.
Note 1:
The directory number of a multiline set corresponds to the call number of its main line.
Directory name and Directory First Name
The directory name and first name can each have a maximum of 20 characters.
These parameters are displayed on the digital and Reflexes sets with displays and on attendant
terminals.
Note 2:
These parameters can be used for the Call by name feature (see Phone book Name and First Name (Call by
name).
UTF-8 Directory Name and Directory First Name
The UTF-8 directory name and first name are used to fill the speed dial display name on
Alcatel-Lucent 8&9 series sets (truncated to 30 characters). They can be filled with non Latin
characters (with 4760/4760i) and allow to extend the display name length.
Location node
This attribute is only accessible during modification. It indicates the number of the node to which
the user set has been moved. The set keeps all its characteristics apart from its physical address.
Shelf/Board/Equipment Address
The geographic position contains the following 3 attributes:
• Shelf number (from 0 to 6)
• Position of the corresponding interface in the shelf (from 0 to 27)
• Position of the set in the interface (0 to 31 for the 40XX Reflexes sets, 0 to 23 for the analog
sets, 0 to 7 for the S0 sets, and 0 to 127 (SU shelf) for the 43XX sets)
Set Type
This mandatory entry is used to define the type of set connected from the list below:
2-2 !"

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• Analog Analog set (decimal or DTMF keypad)

• 4620 (VPS + CLIP) Type of termination reserved for an analog equipment connected
to a voice mail module
• 4302 Alcatel 4302 digital set
• 4001 Alcatel 4001 Reflexes set
• 4023 Alcatel 4023 set
• S0 set Type of termination able to support an S0 bus
• 4610 (VPS No CLIP) Type of termination reserved for an analog equipment connected
to a voice mail module
• 4074/Shell Alcatel 4075 mobile set evolution
• 4075 Alcatel 4075 DECT mobile set
• GAP Handset GAP compatible mobile set (Mobile 100/200/200 Ex Reflexes)
• 4004 Alcatel Reflexes set, 8 programmable keys
• 4010 Alcatel Reflexes set with 20 character display, 8 programmable
keys, 2 function keys, 3 audio keys
• 4020 Alcatel Reflexes set with 20 character display, 12 programmable
keys, 6 function keys, 5 audio keys, alphanumeric keypad
• 4035T Alcatel Reflexes set with 2 x 40 character display, 5 dynamic func-
tion keys, 4 navigation keys, 24 programmable keys, 2 function
keys, 5 audio keys, alphanumeric keypad
• 4004 and TSC DECT Alcatel 4004 set equipped with an add on DECT unit providing a
connection without cabling
• 4010 and TSC DECT Alcatel 4010 set equipped with an add on DECT unit providing a
connection without cabling
• 4021 (4020 and TSC Alcatel 4020 set equipped with an add on DECT unit providing a
DECT) connection without cabling
• 4036 (4035 and TSC Alcatel 4035 set equipped with an add on DECT unit providing a
DECT) connection without cabling
• 4004 and TSC IP Alcatel Reflexes 4004 set with external TSC IP unit for IP connec-
tion
• 4010 and TSC IP Alcatel Reflexes 4010 set with external TSC unit for IP connection
• 4022 (4020 and TSC Alcatel Reflexes 4020 set with built-in TSC IP unit for IP connec-
IP) tion
• 4037 (4035 and TSC Alcatel Reflexes 4035 set with built-in TSC IP unit for IP connec-
IP) tion
!" 2-3

Chapter 2 & '
• GAP +4 Mobile set compatible with GAP+ protocol (Mobile 100/200/200 Ex

Reflexes and PWT 4073GS SMART for the USA)
• MULTIMEDIA PC 2 PC declared as IP phone with a 4980 application
• UA VIRTUAL (4035 4035 Virtual set is created to share a given physical set
VIRTUAL)
• SIP device A SIP set on Alcatel-Lucent OmniPCX Enterprise CS
• Remote Extension A set which logs on in remote mode
• 4019 Alcatel-Lucent 4019 Digital Phone set, part of the Alcatel-Lucent 9
series telephone sets
• IPTouch 4018 Alcatel-Lucent IP Touch 4018 Phone is an IP set, part of the Alca-
tel-Lucent 8 series telephone sets
• 4029 Alcatel-Lucent 4029 Digital Phone set is a TDM set, part of the Alc-
atel-Lucent 9 series telephone sets
• IPTouch 4028 Alcatel-Lucent IP Touch 4028 Phone is an IP set, part of the Alca-
tel-Lucent 8 series telephone sets
• 4039 Alcatel-Lucent 4039 Digital Phone set is a TDM set, part of the Alc-
atel-Lucent 9 series telephone sets
• IPTouch 4038 5 IP Touch phone with data and voice over IP (VoIP)
Note 3:
This parameter also applies to Alcatel-Lucent IP Touch 4038 phone Ex-
tended Edition sets
• IPTouch 4068 5 IP Touch phone with data and voice over IP (VoIP) and color dis-
play
Note 4:
This parameter also applies to Alcatel-Lucent IP Touch 4068 phone Ex-
tended Edition sets
• IPTouch Any of the following sets:
4068/8068/8082 6 • Alcatel-Lucent IP Touch 4068 Phone
• Alcatel-Lucent IP Touch 4068 phone Extended Edition
• MyIC Phone Standard, namely, a 8082 My IC Phone set rely-
ing on the NOE protocol and presenting all the typical features
of 8082 My IC Phone business sets
• Mobile IPTouch Alcatel-Lucent IP Touch 310/610 WLAN Handsets and Alcatel-Lu-
cent OmniTouch 8118/8128 WLAN Handsets
• IPTouch 4008 The Alcatel-Lucent IP Touch 4008 Phone is an IP set, part of the
Alcatel-Lucent 8 series telephone sets
• Loop Station An UA set only used for LOOP military service. It has two keys:
• the first to connect to the broadcast circuit (LOOP server)
• the second to talk on the broadcast circuit
• SIP extension SEPLOS sets
4
As of R4.1
5
As of R6.0
6
As of R11.0
2-4 !"

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Note 5:
Subsequent programming depends on set type (example: if selected set type is 4001, the parameters for the
alphanumeric keypad cannot be accessed and therefore cannot be modified).
Entity Number
Item reserved for expert users.
This attribute is used to assign the user to an entity (for example: Multi services, Multi company,
etc.).
Set Function
This attribute allows set function to be determined:
• Default: standard use
• Ubiquity Assistant: directory number of the 4635 voice mail service to connect the
ASSISTANT UBIQUITY PROFILE mailbox
• Main Ubiquity: directory number of the ASSISTANT UBIQUITY PROFILE mailbox
• Profile: Set used as profile
• Automated Attendant: A set used as an automated attendant
Note 6:
Default and Profile can be selected directly. Assistant Ubiquity and Main Ubiquity are set when a UBIQUITY
subscription is created.
Profile Name
This attribute allows a descriptive name to be given to the profile for rapid identification.
Key Profiles
This attribute allows a key profile to be assigned to a type of use:
• None
• Company
• Hotel
• Hotel Client
• Agent
• ACD authorized phone set
• Supervisor
• Company 2
• Company 3
Note 7:
Key profile applies to set keys and multi-line keys called "single directory multi-keys". Directory multi-number
keys such as assistant manager are thus excluded.
Domain Identifier
This attribute defines the domain to which the user belongs.
Domain use is only possible from NMC management systems.
Language ID.
This attribute is used to select the language (1 from 9) for the messages and guides shown on the
digital and Reflexes sets equipped with displays.
Secret Code
This is defined by 4 characters, each character assuming a value from 0 to 9, *, #, A, B, C, D.
This information is used, for example:
!" 2-5

Chapter 2 & '
• Individual enable and disable of a set

• DOD with lock
• Lock cancel
• Substitution
• etc.
The default value entered is: 0000.
Note 8:
The personal code can be managed from the set.
Confirm
Used to confirm the password.
Associated Set No.
Enter a previously created directory number. As soon as the number is entered, overflow will be
validated automatically.
This information is used:
• By default, if the forwarding destination set for one of the following:
• Immediate unconditional
• Immediate on busy
• Time delayed on no reply
• On busy and no answer forwarding has not been completed by the user (on-hook after
forwarding prefix)
• On overflow
Press Ctrl+F to display the next page.
__Create: Users__________________________________________________
Cost Center ID : 255
Cost Center Name : ----------
Charging COS + Justified
Public Network COS : 2
External Forwarding COS : 255
Phone Features COS :
Connection COS ID : 0
Hunt Group Dir No. : --------
Pickup Group Name : YES
Reserved Time Slot + False
Voice Mail Dir No.: --------
Paging Trunk Group : 255
Paging Beeper : ----
Tele-Marketing Agent + False
ISDN User
External + True
Internal + False
Display ext. calling number + True
_________________________________________________________________
Cost Center ID
This is defined by a number with a value from 0 to 1999. To be allocated, a cost center must
already have content configured in the Specific Telephone Services menu.
This information is used for customer invoices.
Cost Center Name
This is used to enter the cost center name (4 characters maximum).
Charging COS
This is used in one of the following cases:
• To charge the set
2-6 !"

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The set is taken into account by the PBX charging system with all the criteria (duration,
charging quantum, bundle, prefix, etc.).
• Not to charge the set
The set is not taken into account by the PBX charging system.
Public Network COS

This requires a number from 0 to 31. The value corresponds to a public network access category
according to the status of the system (day, night forwarding, etc.) and the compatibility between
the set and bundles.
External Forwarding COS
This requires a number from 0 to 31. The value corresponds to a public network access category
which has the requisite features for performing external call forwarding (see : Public Network
Category).
Example:
A user set with category X public network access (international calls not allowed), will not be able, with the
same number X for external forwarding category, to forward its calls abroad.
Similarly, a user set may have a different category number for public access network and external
call forwarding.
Note 9:
The value 255 corresponds with the category number indicated in the Public Network Category .
Phone Features COS
This requires a number from 0 to 255. The value corresponds to the access category of the
telephone facilities required and the type of routing on set off-hook.
Connection COS ID
This requires a number from 0 to 31. The value corresponds to a compatibility category for
establishing a communication between terminations (sets, trunks).
Note 10:
On assigning the connection category, a transfer category is simultaneously allocated to the set. This
category has the same number as the connection category.
Hunt Group Dir No.
This is used to enter the directory number of a hunt group from those existing in the system.
Therefore, the user set is assigned to this group.
Pickup Group Name
This attribute is used to enter the name of the pickup group name so that it corresponds to that of
the other sets.
Reserved Time Slot
This is used to reserve a channel for the set.
Voice Mail Directory Number
This is used to define the voice mail directory number that the set uses.
Paging trunk Group
In the case where automatic paging or paging by prefix is provided, this must contain the trunk
number assigned to the paging.
Paging Peeper
If the attribute Paging Trunk Group has been completed, enter the number of the paging beeper
allocated to the set. The number can contain up to 4 characters, each with a value from 0 to 9, *,
# , A, B, C, or D.
Tele-Marketing Agent
!" 2-7

Chapter 2 & '
This is used to validate the tele-marketing function for the set, if the set is configured for an ACD
agent feature.
External
This authorizes users to benefit from ISDN services for external calls, which has a messaging
service external no reply calls.
Internal
Internal no reply calls can be stored and consulted in the same way as external ISDN calls.
Display ext. calling number
This attribute enables the identity of the external caller to be displayed.
ISDN Teleservice + Phone
One of the following teleservices is assigned so as to ensure compatibility and interconnection
with corresponding remote terminals.
The types of teleservice available are:
• Phone
• Fax Group 3
• Mixed Teletex
• Fax Group 4
• Teletex char
• Videotex Mosaic
• Telex
• Message Processing
• Iso Application
• Unknown Teleservice
• Audiography
• Audio Videotex
• Non Standard Application
Hotel-Set Operation
Attribute reserved for expert users.
Specific Hotel use:
• Administrative: allows direct access to all trunks under the control of the set public network
access category.
• Room: allows the administrator, during guest check-in, to allocate a public network access
category to the room set, using the hotel management system.
• Booth: allows any user to number to the public network, either after identification or via the
attendant, regardless of this user's public network access category. Only the public network
access category of the booth set used is taken into account.
Use Type of Dir. No.
This attribute (Hotel/Hospital version) is used to determine the set's usage type:
• Normal: set used by a single subscriber (business version) .
• Multi-Occupation: set used by several guests, each one identified by a directory number
(example: hospital room with several beds (Hotel/Hospital version).
• Badge: set used by guests in multi-occupation while retaining all levels of service, regardless
of the category of the multi-occupation set.
• Guest: virtual set; the directory number is allocated to a guest rather than to a set.
Using the secret code, the guest can use a multi-occupation or badge set while retaining all levels
2-8 !"

& '
of service, regardless of the category of the multi-occupation set.

Number of Set Users
This attribute is used to help the administrator (20 users maximum).
In the case of the number of users indicated on a multi-occupation set is being exceeded, an
alarm message is displayed.
Dialed number masked
This attribute, set as Yes and in line with local legislation, is used to hide the last digits sent.
Routing Table
This attribute is used in the event where the set is in immediate or time-delayed routing on
off-hook. For this, the attribute must be configured with a value from 1 to 255. If the set does not
have this feature, the attribute is set at 0. The content of the routing numbers can be configured.
Associated Videophone
This attribute is used to validate the operation of a videophone associated with the set.
VIP (Very Important Person)
Validation of this attribute (Hotel version) is used to signal to Room Service and administrative
sets equipped with displays, that they are being called by a VIP user.
Assistant Directory Number
This attribute is used to complete the assistant's directory number. The number is presented on
the attendant's display, who has the choice of calling the user or his/her assistant.
Calls Priority
This attribute is used to define an order of priority when internal calls are made between users.
This priority level acts on an alarm. If the caller has a high level of priority to the person being
called, the alarm of this call will be different.
This allows users to distinguish between call types (inferior or superior).
PCBT Associated
If this attribute is validated as Yes, the PC connected to the set via the V24 interface uses the
telephone functions linked to the PCBT software.
Urgent Call
This , validated as Yes, is used to declare the set as an urgent call set.
The called party is immediately connected even during another call. Each new incoming call is
indicated by a beep.
A maximum of 7 correspondents (AUXU board) or 20 correspondents (GPA board) can be
connected.
A set that has been declared an urgent call set cannot make calls.
PIN (Personal Ident. No.)
This is used to indicate that a particular call is a personal external call , and not a professional
call.
This service can apply to local users (employees) or visitors (in this case, the user set created is a
ghost set).
The user can use his/her personal prefix, followed by the PIN number, the secret code and the
external phone number.
Using charging tickets, the company can identify the call as a personal call.
PIN No.
This is used to define the personal identification number (PIN).
PIN With Secret Code
!" 2-9

Chapter 2 & '
If validated, this attribute requires that the secret code be entered after the PIN.
Type of Control
This is used to define the type of control on the PIN
• By group: this parameter is used to control calls by PIN group number.
• By COS: users can use PINs on any set, providing their private calls connection category is
compatible with that of the set being used.
• Restricted to the set's owner: users can only use PINs on their own sets
• Universal access: users can use their PINs on any set
PIN group number
This is used to define the number corresponding to a PIN group. It allows users to use their PINs
on other sets belonging to the same group.
Multiline station
this non modified attribute indicates whether or not the set is multiline managed.
Can be Called/Dialed By Name
If this attribute is validated as Yes, it is used to enter the name and first name of the user in the
directory feature. This configuration allows access to the Call by name feature from any set in the
system.
Displayed Name
This attribute is used to define the name displayed (16 characters maximum) on the display sets
and attendant terminals.
Note 11:
This attribute is automatically completed by the user's name and first name. If this attribute is empty, the set
number will be displayed in place of the name.
Errors on Secret Code Counter
This attribute is used to define the number of secret code entry attempts (1 to 7) granted to users
before blocking the functions covered by the secret code. If the user has reached this number, the
code must be re-initialized by the system administrator. The default number 0 inhibits this
function.
ACD station
This attribute is used to declare a user set as a set for use in the context of an ACD application.
Namely:
• ACD authorized phone set
• Agent
• Supervisor
• IVR
Incidents Teleservice
This attribute, validated at Yes, is used to send the incidents generated by this set to a
maintenance center (RMA).
Voice Guide listening Class
This attribute, initialized at 7 (playback all voice guides) is used to allocate a playback class (0 to
7) to the user. Depending on the user's class, the system will authorize or inhibit the playback of a
specific voice guide.
Caller COS
Initialized at 4, this attribute is only used in Russia and the C.I.S.
2-10 !"

& '
VSI Transparency
If validated, this attribute is used to use the Flashing in transparency for the enquiry call and
transfer.
Type of Keyboard
This attribute defines the type of digital keyboard used on UA set, (European, US, ITU
(International Telecom Union). The default value is that defined at system level.
Errors on Business Code Counter
This attribute is used to define the number of attempts for entering an incorrect business code
(from 1 to 7) authorized for the user before the functions associated with the business code are
blocked. If the user has reached this number, re initialization by the system manager is
necessary. The default value 0 inhibits this function.
STAP
This attribute is used, either on off-hook or any other position, to dial as if from the set from a PC
or from the NMC application.
• Forbidden: no STAP call can be made.
• Off –hook: the set must first be off-hooked to allow STAP calls.
• Authorized: STAP calls are authorized in any set position.
Use Personal Calling Number
If validated as True, this attribute is used to enter the private caller number (entered by the
installer) which will be used as original number. If this attribute is not validated, the private caller
number used is that defined at system level.
Note 12:
With this attribute set to Yes, DDI will no longer have an effect on the set as its number will not comply with
the numbering plan of the new node.
Group PIN control
This attribute is used to define the PIN group to which the set belongs:
• No group: a PIN call to this set by a user controlled by group is inaccessible
• All groups: a PIN call to this set by a user controlled by group is accessible in all cases
• By group number: refer to User PIN group
CCA operations
Note 13:
This attribute only concerns CCD operators (agent/supervisor).
If validated, this attribute allows the set to be used as an agent/supervisor set in CCA operation
(CCD operator on PC).
A4980
This attribute is used to declare whether the set is one of the below Alcatel 4980 sets (telephone
set which can be dialed using a PC):
• Standard
• Professional
• Groupware
• Multi-device
• Dispatcher
• XML API
!" 2-11

Chapter 2 & '
• Dispatcher VA
Z IVR
If validated, this attribute is used to reserve analog access as Z access connected to an Alcatel
4625 system (interactive voice server: IVR).
NOMADIC
Note 14:
Nomadic is a right assigned to a user. It allows the user to log on in remote mode and to have the same level
of functionality as in local mode.
TAPI premium server
This attribute, set to Yes, indicates a user using TAPI telephony services on a PC installed on a
LAN network via Alcatel-Lucent OmniPCX Enterprise CS.
Conference group
This attribute is for users with the right to set up a directed conference (conference with manual or
automatic insertion). This indicates a conference group number containing up to twelve user lists
(maximum) that can be automatically called for a conference.
Announcement group
This attribute is for users that have the right to make an announcement. It indicates an
announcement group number containing up to twelve lists of users or loudspeakers (maximum)
that can be called automatically.
After validating the previous operations ( ), the following menu is displayed:
__Create: Users_______________________________________________
Called Associated DECT set : ------------
Data Connection COS : 0
Message LED + False
Ext. Alarm Equipment + Alarm On Open Loop
Phone book Name (Call by name) : ------------
Phone book First Name : --------
Ghost Z + False
Ghost Z Feature + Without
VAD use for Ghost Z + False
CSTA routing + False
Cmf 4600 (DTMF frequencies) + False
IP Quality of service : 0
URL User Name : -----------
URL Domain : --------
CLIP + False
Compatible. CLIP display + ASCII
Analog type + No specific management
______________________________________________________________
Called Associated DECT set
This attribute is used to validate the delayed overflow in the event of no answer (or busy) to the
directory number of the assigned mobile set. This function allows you to connect a person absent
from their set or who has forgotten to forward his/her mobile set.
Data Connection COS
This attribute is used to enter a number that corresponds to a compatibility category for
connecting two Data terminations (terminals and servers).
Message LED
This attribute is used to validate the use of an LED on an analog set (administrative, room, booth).
2-12 !"

& '
When dropping a message into the user's mailbox or requesting callback, this LED flashes.
Ext. Alarm Equipment
This attribute is used to define the type of external alarm (on an open or closed loop).
URL User name
This is the user name part of the URL assigned to the set.
URL Domain
This is the domain name part of the URL assigned to the set.
CLIP
This attribute allows a calling number or identifier to be displayed on analog sets. Additional
information, such as date and time, can also be transmitted.
This service is available on CLIP compatible analog sets only.
Compatible. CLIP display
The CLIP service is only available on CLIP compatible sets. As of R7.1, the calling party name
can be displayed in Latin or non Latin characters according to configuration:
• ASCII configuration: the set must be an ASCII CLIP set. The OmniPCX Enterprise must be
configured for ASCII CLIP sets. With this configuration, only Latin characters are displayed
• GB2312 configuration: the set must be a GB2312 CLIP set. The OmniPCX Enterprise must be
configured for GB2312 CLIP sets. With this configuration, Chinese and Latin characters can
be displayed
Analog type
This attribute allows to specify the analog type:
• No specific management
• Fax
• Modem
• Voice
Phone book Name (Dial by name)
These attributes are used to define the name (12 characters maximum) and first name (8
characters maximum) which appear in the directory feature.
Note 15:
The Can be called/dialed by name attribute must be validated at Yes in order for these attributes to be
displayed. If they are not completed, they automatically take the user's directory name and first name.
Ghost Z (for analog sets only)
If validated as True, this attribute is used to define an analog set as a ghost set, having no
physical equipment.
Ghost Z Feature (for analog sets only)
This attribute is used to define the function of a ghost set.
VAD use for Ghost Z
CSTA routing
If validated as True, this attribute is used to re route the set using a CSTA application.
Private Calling Number
This attribute allows the private caller number that will be used as source number to be entered.
IP Quality of service
Enables quality of service category to be determined (QOS IP category number).
!" 2-13

Chapter 2 & '
Tandem
This function allows two multiline sets (a main set and a secondary set) to have the same call
number.
Cmf4600 (DTMF frequencies)
If validated as Yes, this attribute is used to inform the PBX that the set is an analog set and
connected to an Alcatel 4600 shelf.
User PIN group
This attribute is displayed if the PIN group control attribute is entered at the By group number
field.
This attribute is used to define the PIN group number to which the set belongs.
UA3G features
The following attribute is used to adapt UA 3G mode or to keep UA 2G emulation, depending on
the use of the UA 3G set (e.g.: Alcatel 4035).
• Emulation
UA 3G is the default value when the set is created. It can be modified to be a UA 2G. If the set
is being changed, UA 2G is the proposed default value. It can be modified to be a UA 3G.
4035 features
The following attribute is used to adapt UA 3G protocol or to keep UA 2G emulation. This
depends on the use of the Alcatel 4035 set.
• Navigator
UA 2G emulation is the default value when a set is created or changed.
It can be modified to be a UA 3G.
2.1.2 Configuring the programmable user keys

Configuration of the user keys is accessed through the Users menu.
2.1.2.1 Setting the programmable keys
1. Follow the procedure for entering the Users menu.
2. Select Descend Hierarchy, then press Enter.
__Select an object___________________
-> Progr.Keys
Directory Keys
DECT set
Remote extension
User Aliases
Dynamic State User
TSC IP User
8&9 Series parameters
Ith Profile
_____________________________________
3. Select Progr.Keys, then press Enter.
4
As of R4.1
5
As of R6.0
6
As of R11.0
2-14 !"

& '
__Progr.Keys________________________
-> Review/Modify
Modify
Features
____________________________________
Refer to the Customer management via mgr - Overview .
Function key
• Programmed
This function is used to enter, in the Contents window, a number with 20 characters
maximum. Each character assuming a value from 0 to 9, *, #, and, where appropriate, A, B, C,
D. For an Alcatel 4040 set only, there is also a label of 14 alphanumeric characters maximum
in the Mnemonic (Pocket, Mobile, 4040) window. This number is automatically dialed on
pressing the key.
• Visiophone
The videophone associated with the set is activated by pressing the key. In the Contents
window, enter the number used in the videophone system to identify this terminal and, for an
Alcatel 4040 set only, a label of 14 alphanumeric characters maximum in the Mnemonic
(Pocket, Mobile, 4040) window.
• Telesurveillance
This function is used to activate a telesurveillance camera. In the Directory Number window,
enter the directory number (8 characters maximum, each character assuming a value from 0
to 9, *, #, and, where appropriate, A, B, C, D), in the Time Remote Watch window, the
observation duration (from 0 to 999 seconds, in the Resource Remote Watch window the
number of the camera (from 0 to 9999) and, for an Alcatel 4040 set only, a label of 14
alphanumeric characters maximum in the Mnemonic (Pocket, Mobile, 4040) window.
• Manager Mail (on assistant multiline set only)
Pressing this key allows the assistant to send a message to the manager set display (or
where appropriate, to another manager) when idle or during ordinary conversation. Enter, for
an Alcatel 4040 set only, a label of 14 alphanumeric characters maximum in the Mnemonic
• Forwarding On Ringing
This function is used to forward a set on ringing to another user by pressing the key.
In the Directory Number window, enter the destination set directory number (8 characters
maximum, each character assuming a value from 0 to 9, *, #, and, where appropriate, A, B, C,
D) and, for an Alcatel 4040 set only, a label of 14 alphanumeric characters maximum in the
Mnemonic (Pocket, Mobile, 4040) window.
• Absent Assistant (on assistant multiline set only)
Pressing this key removes the assistant from the secretarial set. Any filtering will be cancelled
and the icons associated with the manager sets filtering keys will flash. For an Alcatel 4040
set only, enter a label of 14 alphanumeric characters maximum in the Mnemonic (Pocket,
Mobile, 4040) window.
• Screening Key (RISO: immediate call forwarding according to origin) (on
manager multiline set only)
This function is used to validate forwarding of calls corresponding to a table to the assistant.
In the Filtering Table No window, enter the number of the required filtering table.
• Unscreening Key (PRISO: immediate call seize according to origin) (on
manager multiline set only)
This function is used to validate the arrival of calls corresponding to a table to the manager. In
the Filtering Table No window, enter the number of the required filtering table and, for an
Alcatel 4040 set only, a label of 14 alphanumeric characters maximum in the Mnemonic
!" 2-15

Chapter 2 & '

• Trunk Group Supervision7 (on multiline set only)
The icon associated with this key is used to view the state of a bundle (free or busy). In the
Trunk Group No. window, enter the number of the bundle to supervise and, for an Alcatel
4040 set only, a label of 14 alphanumeric characters maximum in the Mnemonic (Pocket,
Each bundle can be supervised by a maximum of 20 sets.
• Trunk Supervision 7 (on multiline set only)
The icon associated with this key is used to view the state of a trunk (free, busy or on hold).
In the Trunk Number window, enter the number of the trunk, in the Ringing Mode window, the
supervision mode (without ringing, with short or extended ringing, with or without beep) and,
for an Alcatel 4040 set only, a label of 14 alphanumeric characters maximum in the Mnemonic
Each trunk can be supervised by a maximum of 20 sets.
• Set Supervision (on multiline set only)
The icon associated with this key is used to view the state (free, ringing, or busy) of an
ordinary or multiline set and, where appropriate, to pick-up the call by pressing the key.
In the Directory Number window, enter the directory number of the set to supervise, in the
Ringing Mode window, the supervision mode (without ringing, with short or extended ringing,
with or without beep) and, for an Alcatel 4040 set only, a label of 14 alphanumeric characters
maximum in the Mnemonic (Pocket, Mobile, 4040) window.
Each set can be supervised by a maximum of 20 sets. The number of sets that can be
supervised is 254.
• Assistant Call8 (on manager multiline set only)
This key allows the manager to call the assistant directly. The creation of this key on a
multiline set automatically declares this set as a manager set. In the Directory Number
window, enter the directory number of the assistant main or secondary line and, for an Alcatel
4040 set only, two labels of 14 alphanumeric characters maximum in the Mnemonic (Pocket,
• Manager Call9 (on assistant multiline set only)
This key allows the assistant to call the manager directly. The creation of this key on a
multiline set automatically declares this set as an assistant set. In the Directory Number
window, enter the directory number of the manager main or secondary line, in the Second
assistant Dir. No. window the number of the overflow assistant and, for an Alcatel 4040 set
only, a label of 14 alphanumeric characters maximum in the Mnemonic (Pocket, Mobile, 4040)
window.
• Multi-line
This function is used to assign a directory number to a key. The same directory number can
be programmed on several keys or else a different number per key. In the Directory Number
window, enter the directory number and, for an Alcatel 4040 set only, a label of 14
• Routing Assistant (on assistant multiline set only)
This key is used to declare a set as substitute assistant to filter the calls of a manager whose
assistant is absent (see Absent Assistant). In the Directory Number window, enter the
directory number of a manager set and, for an Alcatel 4040 set only, a label of 14
• ACD Resources
Pressing this key displays on a Reflexes set the state of the sets in an ACD group,
(seeAlcatel-Lucent OmniPCX Enterprise CS - ACD documentation). In the Directory Number
window, enter the ACD group directory number and, for an Alcatel 4040 set only, a label of 14
• ACD listening
2-16 !"

& '
Pressing this key, from an ACD supervisor set, is used for discrete listen-in and the help
function. From an ACD agent set, this key is used to request supervisor help, (see
Alcatel-Lucent OmniPCX Enterprise CS - ACD documentation). For an Alcatel 4040 set only,
enter a label of 14 alphanumeric characters maximum in the Mnemonic (Pocket, Mobile,
4040) window.
• ACD General Forwarding
Pressing this key forwards the calls destined to the team to a directory number (see
Alcatel-Lucent OmniPCX Enterprise CS - ACD documentation).
In the Directory Number window, enter the general forwarding directory number and, for an
Alcatel 4040 set only, a label of 14 alphanumeric characters maximum in the 4040 Mnemonic
1 window.
• Headset
Pressing this key validates the use of the headset on this set. For an Alcatel 4040 set only,
enter a label of 14 alphanumeric characters maximum in the Mnemonic (Pocket, Mobile,
4040) window.
• Data
Pressing this key is used to call a Data terminal automatically. In the Directory Number
window, enter the Data terminal directory number (8 characters maximum, each character
assuming a value from 0 to 9, *, #, and, where appropriate, A, B, C, D).
• ISDN Filtering key (on multiline manager set only)
This function is used to filter to the assistant a specific ISDN number. This key can be used as
a directory key. In the Contents window, enter the correspondent's ISDN number and, for an
Alcatel 4040 set only, a label of 14 alphanumeric characters maximum in the 4040 Mnemonic
1 window.
• DATA supervision key
This function is used to supervise a remote terminal by viewing an icon. In the Directory
Number window, enter the directory number of the Data equipment.
• Screening Supervision
This function is used by the assistant to supervise and activate the manager's filter keys.
• Standard function keys
The following functions can be programmed for those sets that do not have them as standard:
• Enquiry
• Broker
• Forward
• Redial
• Mail
• Redial Memory
• Transfer
• ISDN
• Directory
• Booking
• Three-Party Conference
• Intrude
• Busy Camp-on
• Loudspeaker paging
• Call announcement
• Paging Request
Press Ctrl+F to view the next page.
!" 2-17

Chapter 2 & '
• Project Number
• Decimal End to End Dialing
• DTMF End to End Dialing
• Malicious Call
• Voice Mail Message Deposit
• Camp On Control
• Network Manager Call
This function is the same as the Manager Call. It is used in the case of several
manager/assistant sets distributed over several nodes in the system.
• Network Assistant Call
This function is the same as the Assistant Call. It is used in the case of several
manager/assistant sets distributed over several nodes in the system.
General Forwarding of Pilot
Pressing this key forwards calls to this pilot to a directory number (see Alcatel-Lucent OmniPCX
Enterprise CS - CCD documentation).
In the Directory Number window, enter the directory number of the pilot general forwarding and,
for an Alcatel 4040 set only, a label of 14 alphanumeric characters maximum in the Mnemonic
Closing PG
Pressing this key closes a Processing Group (see Alcatel-Lucent OmniPCX Enterprise CS - CCD
documentation)
In the Directory Number window, enter the directory number of the PG and, for an Alcatel 4040
set only, a label of 14 alphanumeric characters maximum in the Mnemonic (Pocket, Mobile, 4040)
window.
Attendant Assistant
This function helps attendants in case of overflow. The calls then overflow to the assistant set as
the queue thresholds are reached. This includes a threshold beyond which calls:
• Ring on the assistant set
• No longer overflow
In the Ringing Mode window, enter the supervision mode (without ringing, with short or
extended ringing, with or without beep), and in the Attendant groups window, the attendant
group concerned by this function and, for an Alcatel 4040 set only, a label of 14 alphanumeric
characters maximum in the Mnemonic (Pocket, Mobile, 4040) window.
• Homeworker Perm. connexion
Locked
If this parameter is validated at Yes, programming this key from the set is not authorized.
2.1.2.2 Setting the directory keys
7
The maximum number of trunks and bundles that can be supervised is 96.
8
Creating this key automatically creates a Manager call key on the assistant set.
9
Creating this key automatically creates an Assistant call key on the manager set
2-18 !"

& '
__Select an object___________________
Progr.Keys
-> Directory Keys
DECT set
Remote extension
User Aliases
Dynamic State User
TSC IP User
Ith Profile
_____________________________________
3. Select Directory Keys, then press Enter.
__Directory Keys____________________
-> Review/Modify
Modify
Features
____________________________________
4. Select Review/Modify, then press Enter.
__Review/Modify: Directory Keys________________________________________
Key No. : 1
Call Directory No. : ------------------------------
Key Name : --------------
UTF-8 Key Name (8&9 Series) : ------------------
________________________________________________________________________
5. At Call Directory No. type a call number or prefix number, then press Enter.
6. At Key Name, type a number to identify the key, then press Enter.
7. At UTF-8 Key Name, type a number to identify the Alcatel-Lucent 8&9 series set, then
press Enter.
Refer to Customer management via mgr - Overview .
Call Directory No.
Enter a call number or prefix number with 20 characters maximum, each character assuming a
value from 0 to 9, *, #, and, where appropriate, A, B, C, D. This number is automatically dialed
when the key is pressed.
Key Name
Enter a name (6 alphanumeric characters) to identify the key.
2.1.2.3 Setting a DECT/PWT set
!" 2-19

Chapter 2 & '
__Select an object___________________
Progr.Keys
Directory Keys
-> DECT set
Remote extension
User Aliases
Dynamic State User
TSC IP User
Ith Profile
_____________________________________
3. Select DECT set, then press Enter.
__DECT set__________________________
-> Review/Modify
Modify
Features
____________________________________
The following menu is displayed, for example:
__Review/Modify: DECT set__________________________________________
Instance (reserved) : 1
Set Type + GAP +
Registered + False
IPUI N : 00000000000000
IPUI O : 0000000000000000000000
Overfl.if paging failure + False
Paging overflow Dir.No. : --------
Type + Unknown
Security level + Identity
DECT user type + Permanent User
Expiry day : 0
Expiry month : 0
Expiry year : 0
Gap display used + False
GAP with display + Without display
____________________________________________________________________
Refer to the Customer management via mgr - Overview .
Note:
Only displayed if a GAP set
Set type
This attribute displays the type of set.
Level of security
This attribute displays the level of security for the set : Identity, Authentication, or Encryption.
Registered
When validated as True, this attribute allows an attendant to manage the registration of a
DECT/PWT set.
IPUI N (International Portable User Identity type N)
This attribute is used to complete the DECT/PWT set international number which must be
completed for permanent and internal visitor DECT/PWT sets. For the external visitor DECT/PWT
sets, this number is assigned on welcoming the visitor.
2-20 !"

& '
IPUI 0
This attribute is operational if the Shell attribute is validated (not detailed in this document). It
cannot be managed by the administrator. It is completed by owners from their DECT/PWT sets.
Expiry: day, month, year
These attributes are used to define the date when the period for DECT/PWT set use expires.
Overfl. if paging failure
When validated at Yes, this attribute is used to overflow to a directory number defined in the next
attribute, in the case of paging system failure. If this attribute is not validated, an external call will
be forwarded to the attendant and an internal call will fail to be connected.
Paging overflow Dir. No.
This attribute is used to complete the overflow directory number on paging system failure.
Terminal_reference
This attribute is used to define the type of GAP terminal from the following list:
• Unknown
• 4074 GAP + UA (European keyboard)
• 4074 GAP + UA (ITU keyboard)
• SOHO pocket
• SOHO LE Comfort
• SOHO HE Comfort
• SOHO CTM
• ALTISET Pocket
DECT user type
This attribute is used to select the type of user:
• Permanent User: DECT/PWT set user is located on the site
• Internal Visitor: user is a temporary visitor to whom a DECT/PWT set has been lent
• External Visitor: user is a temporary visitor who has his own DECT/PWT set
Gap Display Use
This attribute is used to prevent display at GAP set level.
GAP with display<abnoteref refid="N18">
This attribute cannot be managed. Its value is sent by the GAP mobile set at registration.
Radio link hold
This function is used by UA 3G + TSC DECT/PWT sets (see Creating a user set profile ). It is
used to choose the type of radio link between the base and the set:
• normal: the link is maintained for 10 seconds after on hook.
• fct of traffic by base: the link is maintained until the overflow threshold of the radio base is
reached. This threshold is defined at system level.
• permanent link: the link is maintained as long as the radio base is operational.
2.1.2.4 Remote extension
This attribute is reserved for expert users.
2.1.2.5 Creating a user alias
!" 2-21

Chapter 2 & '

__Select an object___________________
Progr.Keys
Directory Keys
DECT set
Remote extension
-> User Aliases
Dynamic State User
TSC IP User
8&9 Series Parameters
Ith Profile
_____________________________________
3. Select User Aliases, then press Enter.
__User Aliases______________________
-> Review/Modify
Create
Modify
Delete
Features
____________________________________
4. Select Create, then press Enter.
__Create: User Alias_________________________________________
Alias No. : 255
Directory name : --------------------
UTF-8 Directory Name : ----------------------
UTF-8 Directory First Name : --------------------
Can be Called/Dialed By Name +YES
______________________________________________________________
Directory Number
This attribute is used to complete the directory number corresponding to this alias.
Alias No.
This attribute is used to define a User alias number (1 to 15).
Directory name10
This is the name of the user and has a maximum of 20 characters.
Directory First Name
This is the first name of the user and can contain up to 20 characters maximum.
The directory name and first name are displayed on digital set and attendant terminal displays.
• Modify
Select Review/Modify, then select the user alias number to be modified. The parameters
detailed in § Create can be modified.
• Delete
Select Delete, then select the user alias number to delete. Validate by pressing the
keys.

The UTF-8 directory name and first name can be filled with non Latin characters (with 4760 or
4760i). UTF-8 directory names can be used to call by name in Alcatel-Lucent 8&9 series sets.
2-22 !"

& '

Validated as Yes, this attribute is used to enter the name and first name users in the directory
facility and, by doing so, perform Dial by name from any node in the network.
Validated at No, this attribute is used to enter the name and first name of users only on the local
node.
2.1.2.6 Modifying a user alias
__Select an object___________________
Progr.Keys
Directory Keys
DECT set
Remote extension
-> User Aliases
Dynamic State User
TSC IP User
Ith Profile
_____________________________________
__User Aliases______________________
-> Review/Modify
Create
Modify
Delete
Features
____________________________________
2.1.2.7 Deleting a user alias
__Select an object___________________
Progr.Keys
Directory Keys
DECT set
Remote extension
-> User Aliases
Dynamic State User
TSC IP User
Ith Profile
_____________________________________
10
Entering the directory name and first name is used to fill in the equivalent Call by name fields
automatically. These fields have 12 characters only for the name and 8 characters only for the
first name.
!" 2-23

Chapter 2 & '

__User Aliases______________________
-> Review/Modify
Create
Modify
Delete
Features
____________________________________
4. Select Delete, then press Enter.
__Delete: User Aliases______________
Alias No. : ------
____________________________________
5. At the Directory Number field, type the directory number to be deleted.
2.1.2.8 Dynamic state of the user
This functionality is used dynamically to manage the state of the user set.
__Select an object___________________
Progr.Keys
Directory Keys
DECT set
Remote extension
User Aliases
-> Dynamic State User
TSC IP User
Ith Profile
_____________________________________
3. Select Dynamic State User, then press Enter.
__Dynamic State User________________
-> Review/Modify
Modify
Features
____________________________________
4. Select Review/Modify to make changes to the information.
__Review/Modify: Dynamic State User______________________________
[ All instances ]
[ Set filters ]
Directory Number : -------
__________________________________________________________________
5. At Directory Number, enter the directory number of the set to be reviewed/modified.
6. Press Ctrl+V to validate.
The following menu is displayed, for example:
2-24 !"

& '
__Review/Modify: Dynamic State User____________________________________

Forward + No forward
Forward Directory Number : 13001
Secondary Line Forward + No forward
Secondary Line Number Forward : 13001
Do Not Disturb + False
Lock + False
Busy Camp–on + True
Overflow on associate + False
Overfl.busy to assoc.set + False
Associated Set No. : 3001
Reset Charge Counter + False
Conform Identity + True
User Type + Administrative
State of the set + in service
________________________________________________________________________
Note:
Content of each of the facilities defined below is described in the Alcatel-Lucent OmniPCX Enterprise
CS- Telephone facilities documentation.
Forward
This attribute is used to validate the call forwarding type for this set from the following list:
• Immediate call forwarding
• Call forwarding if line busy
• Call forwarding if no answer
• Call forwarding if line busy and no answer
• No call forwarding
• Immediate call forwarding to voice mail
Forward Directory Number
This attribute is used to define the directory number of the called party set of the call forwarding, if
this is validated on the set.
Secondary Line Forward
This attribute is used to validate the type of call forwarding of the secondary line (multiline set)
from the following list:
• Immediate call forwarding
• Call forwarding if line busy
• Call forwarding if no answer
• Call forwarding if line busy and no answer
• No call forwarding
• Immediate call forwarding to voice mail
Secondary Line Number Forward
This attribute is used to define the directory number of the called party set of the secondary line
call forwarding, if this is validated on the set.
Do Not Disturb
If validated as True, this attribute is used to prohibit any incoming call on the set, other than one
from the operator.
Lock
If validated as True, this attribute is used temporarily to prohibit the possibility of setting up a
communication on the public network from this set.
!" 2-25

Chapter 2 & '
Busy Camp-on
If validated as True, this attribute is used to signal the call to an internal user already in
conversation and waiting for the reply without hanging up.
Overflow on associate
If validated as True, this attribute is used to make all the calls to the associated set take an
alternative routing, in case of no reply.
Overfl.busy to assoc. set
If validated as True, this attribute is used to make all the calls to the associated set take an
alternative routing, in case of busy.
Associated Set No.
This attribute is used to enter the directory number of the associated set.
Reset Charge pulse Counter
If validated as True, this attribute is used to reset the user charge pulse counter.
Conform Identity
If validated as True, this attribute authorises camp on a busy set.
User Type
This attribute displays the type of set declared from the following list:
• Administrative
• Room
• Client
• Booth
Room Suite Type
If the type of set is declared as Room or Client, this attribute indicates whether the set is in a suite
or not. If it is in a suite, it indicates whether the set is in a main room or a slave (secondary) room.
User Hotel State
If the type of set is declared as a Client, it indicates whether the set is:
• Check-in
• Check-out
If the type of set is declared as a Room, it indicates whether the set is:
• Free
• Busy
State of the set
It indicates whether the set is:
• in service
• out of service
2.1.2.9 TSC_IP user
2-26 !"

& '
__Select an object___________________
Progr.Keys
Directory Keys
DECT set
Remote extension
User Aliases
Dynamic State User
-> TSC IP User
Ith Profile
_____________________________________
3. Select TSC IP User, then press Enter.
__TSC IP User_______________________
-> Review/Modify
Modify
Features
____________________________________
__Review/Modify: TSC IP User_____________________________________
[ All instances ]
[ Set filters ]
__________________________________________________________________
5. Type the number of the set to be managed, then press Ctrl+V to validate.
__Review/Modify: TSC IP User___________________________________________________
Set Type + IPTouch 4038
Voice Coding Algorithm + Default
Terminal Ethernet Address : 00:80:9f:56:06:a2
IP Address : 192.168.4.40
IP Domain Number : 0
Use of volume in system + YES
Reset For Updated Authorized + YES
________________________________________________________________________________
Set Type
This attribute displays the set type.
Voice Coding Algorithm
This attribute enables the selection of the type of compression to be used by the set:
• Default: the value configured in system parameters for IP-Phones is used
• With compression: the value configured in global system parameters is used
• Without compression: no compression, coding algorithm G711 is used
Terminal Ethernet Address
This attribute is automatically completed when the IP Phone is initialized. Deleting the address
results in the set being re-initialized.
!" 2-27

Chapter 2 & '
IP Address
This attribute cannot be managed. The IP address is completed when the set is initialized.
IP Domain Number
This attribute cannot be managed. This is completed after the set has been initialized.
Use of volume in system
This attribute, set to No, enables a local volume to be configured for the set. If set to Yes, the
volume configured in the system parameters is used (reserved to expert users).
Local volume (dB)
If the previous attribute is set to No, this attribute allows a local volume to be specified for the set.
Reset For Updated Authorized
This attribute authorizes/prohibits the reset of the IP terminal by the Call Server to update its
binary files.
If this attribute is set to No, it keeps a set of specific binary files on an IP terminal.
2.1.2.10 IP Touch parameters
2.1.2.11 Ith profile
2.1.3 Deleting a user set

From the menu, select Users then press Enter.
Complete the number of the set to delete and validate by pressing the keys.
Note:
A user cannot be deleted in the following cases:
- Set belonging to an ACD group
- Supervisor set of a set belonging to an ACD group
- Set supervised by an attendant
- General ringing or night call forwarding set
- Room set and the room is occupied
- Set with an associated data terminal
- Set with voice messages
Only the deletion of a set having voice messages is possible for the Forced deletion (see
Forced deletion ).
2.1.4 Forced deletion

Select FORCED DELETE in the Users menu, then press Enter. Type the number of the set to
delete. Press Ctrl+V to validate. The deletion is immediately taken into account by the system.
2-28 !"

& '
2.2 Speed Dialing (Abbreviated Numbering)

Speed dialing numbers are used to call external correspondents.
To use this feature, the user dials a simplified number on the set and the PBX automatically
dials the corresponding external number (see Alcatel-Lucent OmniPCX Enterprise CS - User
Services/Miscellaneous features documentation).
A table containing up to 15,000 speed dialing numbers (0 to 14,999) maximum can be created.
These numbers are declared in different sections or ranges (0 to 399) which are used to define
user access to speed dialing from their operating category (management performed by the
installation technician).
For each speed dialing number, up to 15 different aliases can be created. These aliases are
additional names used in the Call by name feature.
A section can only contain speed dialing numbers with successive indexes (e.g.: 101 to 150).
A difference must be made between the direct speed dialing numbers and the speed dialing
numbers by section.
Direct speed dialing numbers
The user enters a prefix to call the correspondant's number.
All direct speed dialing numbers are stored in the same section, which is global with respect to the
network. The content is distributed automatically to all the nodes in this network.
This section cannot overlap the “speed dialing numbers by section” sections.
Example 1:
Section with first index 100 and length 300
!" 2-29

Chapter 2 & '
Speed dialing numbers by section

As a complement to the direct speed dialing used across the entire network, speed dialing by
section is used to manage speed dialing numbers specific to the:
• Nodes
• Entities across the network
To send a speed dialing number, the user dials the prefix corresponding to the section followed by
the order number of this section.
The speed dialing numbers are contained in one or more sections, numbered from 0 to 399.
If required, these sections may overlap and even be superposed.
Example 2:
200 speed dialing numbers are distributed in 3 sections, one of which has 95 numbers, another 10 numbers
and the third one 105 numbers.
At initialization, the sections are empty.

You must assign a prefix for each section created (8 characters maximum).
2-30 !"

& '
Example 3:
Section prefix 1 = 11
Users with access to section number:
• 1 must dial 1150 to obtain the abbreviated number with index 50
If the system has an ISDN access as well as the Automatic Attendant feature, all the speed
dialing numbers by section are used to identify correspondents in ISDN i/c, the i/c ISDN numbers
being translated into a directory name. If a user receives a call from a correspondent whose
number is declared in speed dialing will see the directory name of the correspondent on the set's
display panel.
2.2.1 Direct speed dialing numbers

Direct speed dialing numbers can be:
- Created
- Modified
- Deleted
2.2.1.1 Creating a direct speed dialing number
1. At the prompt, type mgr.
2. Select Speed Dialing.
The Select an object menu is displayed.
3. Select Direct Speed Dialing Numbers.
The Direct speed dialing numbers menu is displayed.
4. Select Descend hierarchy.
The Direct SpdDl No. Pref. menu is displayed.
__Direct SpdDl No. Pref.___________
Review/Modify
Create
Delete
Features
____________________________________
5. Select Create.
!" 2-31

Chapter 2 & '
__Create: Direct SpdDl No. Pref.________________________________________

Direct Speed Dial No.Prefix : --------
Call Number : ------------------------------
Directory name : --------------------
UTF-8 Directory Name : ------------------------
UTF-8 Directory First Name : ------------------------
Call Restrictions — Barring + False
Overfl.Dir.Spd Dl.No. Pref. : --------
Auto.Attendant Calling Right : 0
Call Type + Normal
Timed Forward.Dir.Spd.Dl.No. : --------
Range Number : 255
Can be Called/Dialed By Name + YES
Displayed Name : ----
External DISA Dir.No. : --------
________________________________________________________________________
Direct Speed Dial No. Prefix
Enter the prefix (8 characters maximum with numbers from 0 to 9, A to D and *).
The prefix is automatically entered in the translator prefixes table.
The user then dials this prefix to send the corresponding call number.
Call Number
The call number is used to:
On the one hand, enter the o/g bundle seize prefix and, on the other, the external number to send
on this bundle.
The characters of the number stored, including the seize prefix (20 maximum), must be declared
one after the other, with no spaces, dashes, or other signs to indicate, for example, intermediary
tones where appropriate.
Example:
O/g bundle seize prefix: 0. The external number is: 01 55 66 70 00.
Enter the stored number as follows: 00155667000.
The end of keypad equivalent can be entered using the star (*) sign after the number stored if the
number is less than the declared format.
Directory name11.
The directory name can have a maximum of 20 alphanumeric characters.
Directory First Name 11
The directory first name can have a maximum of 20 alphanumeric characters.
The directory names and first names are displayed on the digital and reflex sets equipped with a
display and on the attendant terminals.
UTF-8 Directory Name and Directory First name
Call Restrictions – Barring
If this parameter is validated, the contents of the speed dialing number will be subject to barring
control, according to the public network access category allocated to the caller.
Overfl. Dir. SpdDl No. Pref.
This information is supplied to validate overflow when the o/g bundle is operating at full capacity.
It contains the same information as the prefix a direct speed dialing number.
Auto.Attendant Calling Right
2-32 !"

& '
Call Type
Timed Forward. Dir.Spd.Dl.No.
Range Number
This attribute, validated at Yes, is used to enter the name and first name of the speed dialing
number in the directory feature. This configuration allows access to the Call by name feature from
any set in the system.
Displayed Name
This attribute is used to define the name displayed (16 characters maximum) on the set and
attendant terminal display.
Note 1:
This attribute is automatically completed by the directory name and directory first name. If this attribute is
empty, the call number will be displayed instead of the name.
After validation of the previous operations ( ) and if the Can be called/dialed by name
parameter is validated, the following is displayed:
__Create: Direct Abbrev.No Pref.______________________
______________________________________________________
Phone book Name and First Name (Call by name)
characters maximum) used in the directory feature.
Note 2:
If these attributes are not completed, then they automatically assume the directory name and first name.
External DISA Dir. No.
2.2.1.2 Modifying a direct speed dialing number
11
Entering the directory name and first name is used to fill in the equivalent Call by name fields
automatically. These fields have 12 characters only for the name and 8 characters only for the
first name
!" 2-33

Chapter 2 & '

Review/Modify
Create
Delete
Features
____________________________________
5. Select Modify or Review/Modify.
The screen displayed is similar to the one displayed for Creation (see Configuring the
programmable user keys ).
2.2.1.3 Deleting a direct speed dialing number
Descend hierarchy
Review/Modify
Create
-> Delete
Features
____________________________________
5. Select Delete.
6. Enter the speed dialing number to be deleted, then press Ctrl+V to validate.
2.2.1.4 Direct speed dialing number (abbreviated number) alias
The Direct Spd Dl No. Alias menu is displayed.
__Direct Spd Dl No. Alias___________
-> Review/Modify
Create
Modify
Delete
Features
____________________________________
2-34 !"

& '
Direct Speed Dial No. Prefix

This attribute is used to define the number of the speed dialing number corresponding to this
alias.
Alias No.
This attribute is used to define a direct speed dialing number alias (1 to 15).
Directory name
The directory name has a maximum of 20 characters.
The directory first name has a maximum of 20 characters.
2.2.1.4.1 Creating a direct speed dialing number alias
1. Follow the procedure for Direct speed dialing number (abbreviated number) alias.
2. Select Create from the Direct Spd Dl No. Alias menu.
__Create: Direct Spd Dl No. Alias____________________________
Direct Speed Dial No. Prefix : --------
Alias No. : 255
Directory name : --------------------
UTF-8 Directory Name : ---------------------
UTF-8 Directory First Name : ---------------------
Can be Called/Dialed by Name + YES
______________________________________________________________
3. Enter the appropriate values for the parameters.
2.2.1.4.2 Modifying a direct speed dialing number alias
2. From the Direct Spd Dl No. Alias menu, select Modify.
3. Enter the value for the direct speed dialing number alias to be modified.
2.2.1.4.3 Deleting a direct speed dialing number alias
2. From the Direct Spd Dl No. Alias menu, select Delete.
3. Enter the value for the direct speed dialing number alias to be deleted.
2.2.2 Speed dialing numbers by section

3. Select Spd Dl Numbers by Range.
The Spd Dl Numbers by Range menu is displayed.
!" 2-35

Chapter 2 & '

The Speed Dialing Number menu is displayed.
__Speed Dialing Number_____________
Review/Modify
Create
Delete
Features
____________________________________
2.2.2.1 Creating a speed dialing number by section

1. Follow the procedure for Speed dialing numbers by section.
2. Select Create from the Speed Dialing Number menu.
__Create: Speed Dialing Number_________________________________________
Range Number : 0
Speed Dialing No. : 0
Call Number : ------------------------------
Directory name : --------------------
UTF-8 Directory Name : -------------------------
UTF-8 Directory First Name : ------------------------
Call Restrictions — Barring + False
Overfl. Range No. : -1
Auto.Attendant Calling Right : 0
Call Type + Normal
Timed Overflow Range No. : --------
Displayed Name : ----
External DISA Dir.No. : --------
________________________________________________________________________
Speed Dialing No.
This is the order number of the speed dialing number in the section. Enter a value from 0 to
14,999. This number is dialed by the user after the section prefix (see Creating a user alias ).
Call Number
This is the number of the external correspondent. This number contains a maximum of 20
characters, including the line seize prefix (see Configuring the programmable user keys ).
Directory name 11
The directory name can have a maximum of 20 alphanumeric characters.
Directory First Name 11
The directory first name can have a maximum of 20 alphanumeric characters.
UTF-8 Directory Name and Directory First name
Call Restrictions - Barring
If this parameter is validated at True, the contents of the speed dialing number will be subject to
barring control, in line with the public network access category allocated to the caller.
Overfl. Range No.
2-36 !"

& '
This information is supplied to validate overflow when the o/g bundle is totally busy. Its content is
equal to the number of the section (0 to 399) in which the speed dialing number used for overflow
is located.
Value -1 indicates that there is no overflow number.
Displayed Name
This attribute is used to define the name displayed (16 characters maximum) on the display sets
and attendant consoles.
Note 1:
This attribute is automatically completed by the directory name and first name. If this attribute is empty, the
call number of the speed dialing number will be displayed in place of the name.
After validation of the previous operations ( ), the following is displayed:
__Create: Speed Dialing Number______________________
Phone book Name (Dial by name) : ------------
______________________________________________________
characters maximum) used in the directory feature.
Note 2:
If these attributes are not completed, they automatically assume the directory name and first name.
2.2.2.2 Modifying a speed dialing number by section
2. Select Modify from the Speed Dialing Number menu.
3. Enter the value for the speed dialing number by section to be modified.
2.2.2.3 Deleting a speed dialing number by section
2. Select Delete from the Speed Dialing Number menu.
3. Enter the speed dialing number by section to be deleted, then press Ctrl+V to validate.
2.2.2.4 Speed dialing number by section alias
The Spd Dl Numbers by Range menu is displayed.
5. Select Speed Dial Number Alias.
The Speed Dial Number Alias menu is displayed.
!" 2-37

Chapter 2 & '
__Speed Dial Number Alias___________

Review/Modify
Create
Modify
Delete
Features
____________________________________
2.2.2.4.1 Creating a speed dialing number alias

1. Follow the procedure for Speed dialing number by section alias.
2. Select Create from the Speed Dialing Number Alias menu.
__Create: Speed Dial Number Alias____________________________
Range Number : 0
Alias No. : 255
Directory name : --------------------
UTF-8 Directory Name : ---------------------
UTF-8 Directory First Name : --------------------
______________________________________________________________
3. Enter the value for the speed dialing number by section alias to be modified.
Speed Dialing No.
This attribute is used to define the number of the speed dialing number corresponding to this
alias.
Alias No.
This attribute is used to define a speed dialing number by section alias number (1 to 15).
Directory name
The name has a maximum of 20 characters.
The directory first name has a maximum of 20 characters.
2.2.2.4.2 Modifying a speed dialing number alias
2. Select Modify from the Speed Dialing Number Alias menu.
3. Enter the value for the speed dialing number by section alias to be modified.
2.2.2.4.3 Deleting a speed dialing number alias
2. Select Delete from the Speed Dialing Number Alias menu.
2-38 !"

& '
3. Enter the speed dialing number by section alias to be deleted, then press Ctrl+V to
validate.
2.2.2.5 Caller number filtering
4. Select Descend Hierarchy.
5. Select Descend Hierarchy.
6. Select Caller Number Filtering.
__Caller Number Filtering___________
-> Review/Modify
Create
Modify
Delete
Features
____________________________________
2.2.2.5.1 Creating a caller number filter

1. Follow the procedure for Caller Number Filtering.
2. Select Create from the Caller Number Filtering menu.
__Create: Caller Number Filtering_____________________
Range Number : 0
Filtering index : 0
Routing Number : --------
______________________________________________________
3. Enter the value for the caller number filter to be modified.
The caller number filtering feature enables a calling user to be routed to a directory number
according to the called party number. It is mainly used in the Teleservice.
Note:
If the number requested is filtered and associated with a filtering index (by the system management), the
call may arrive at a directory number (routing), provided that the number of the calling party user can be
identified by a speed dialing number by section.
If this is the case, the call is directed to a directory number entered in the Routing number
attribute.
- Filtering index
This attribute characterizes the number called.
- Routing Number
This attribute is used to enter the directory number to which the call is directed, taking into
!" 2-39

Chapter 2 & '
account the calling party number (indicated by the speed dialing number) and the number
called (indicated by the filtering index). If the attribute is empty, the call is directed to an
overflow directory number managed at system level.
2.2.2.5.2 Modifying a caller number filter
2. Select Review/Modify from the Caller Number Filtering menu.
3. Select the filtering index to be modified.
2.2.2.5.3 Deleting a caller number filter
2. Select the filtering index to be deleted.
2.3 Directory
This menu is used to enter information in the system directory.
__Select an object______________________________________________
Media Gateway ATM
Translator IP
Users 8&9 Series
Speed Dialing
Phone Book
Entities
Trunk Groups
External Services
Inter-Node Links
X25
DATA
Applications
________________________________________________________________
2. Select Phone Book.
__Phone Book________________________
-> Review/Modify
Create
Modify
Delete
Features
____________________________________
2.3.1 Creating an item
2-40 !"

& '
1. Follow the procedure for entering the Phone Book.

2. Select Create from the Phone Book menu.
__Create: Phone Book__________________________________________________________

Directory Number
Alias No. : 255
Directory name : --------------------
UTF-8 Directory Name : ------------------
UTF-8 Directory First Name : -----------------
Phone Book Type + Users
___________________________________________________________________________
Directory Number
This window is used to enter the attribute directory number (user, speed dialing number, etc.).
This entry is mandatory and the number must be part of the system numbering plan.
This number can have up to 8 characters maximum, with characters assuming a value from 0 to
9, *, #, and, where appropriate, A, B, C, D.
Alias No.
This attribute is used to define the alias number (0 to 15).
Directory name and Directory First Name
The directory name and directory first name can have a maximum of 20 alphanumeric characters.
These parameters are displayed on the digital and Reflex sets with displays, and on the attendant
terminals.
Note 1:
These parameters are used for the Can be Called/Dialed By Name feature (see Phone book Name and First
Name (Call by name)).
Phone Book Type
This attribute is used to define the type of directory number from the following list:
• Users
• Data
• Speed Dialing Number
• Remote Network User
• Phone Book Serv. No.
If this attribute is validated as Yes, it is used to enter the name and first name of the item in the
directory feature. This configuration allows access to the Can be Called/Dialed By Name feature
from any set in the system.
After validating the previous operations ( ) and if the Can be Called/Dialed By Name
parameter is validated, the following is displayed:
!" 2-41

Chapter 2 & '
__Create: Phone Book__________________________________

______________________________________________________
characters maximum) which appear in the directory feature.
Note 2:
If these attributes are not completed, they automatically assume the directory name and first name.
2.3.2 Modifying an item

1. Follow the procedure for entering the Directory .
2. Select Review/Modify from the Phone Book menu.
3. Select the item to be modified.
2.3.3 Deleting an item

1. Follow the procedure for entering the Directory .
2. Select Delete from the Phone Book menu.
3. Select the item to be deleted.
2.4 Standard cost modification

This attribute is used to define the cost of the charging unit.
__Select an object______________________________________________
Media Gateway ATM
Translator IP
Users 8&9 Series
Speed Dialing
Phone Book
Entities
Trunk Groups
External Services
Inter-Node Links
X25
DATA
Applications
________________________________________________________________
2. Select Applications.
2-42 !"

& '
__Select an object_______________
-> Accounting
Accounting Cost
Accounting Period
ACD/CCD
CCD
Hotel
Voice Mail
External Voice Mail
Voice Mail Dir.No.
Automated Attendant
Paging
Traffic Observation
Incident manager
CSTA
Recording Resource
Ubiquity Service
LDAP Phone Books
eRMA Configuration
Remote Extension Parameters
_________________________________
2.4.1 Modifying the accounting cost

1. Follow the procedure for Standard Cost Modification.
2. Select Accounting Cost, then press Enter.
__Accounting Cost___________________
-> Review/Modify
Modify
Features
____________________________________
__Review/Modify: Accounting Cost______________________________________________
[ All instances ]
[ Set filters ]
______________________________________________________________________________
2.4.2 Setting the accounting cost attributes

1. Follow the procedure for Standard Cost Modification.
2. Select Modify, then press Enter.
__Select Attributes: Accounting Cost________
Company Billing Rating
Hotel/Hospital Billing Rating
_____________________________________________
3. Press Enter, then press Ctrl+V.
!" 2-43

Chapter 2 & '
__Review/Modify: Accounting Cost____________________________________________

Company Billing Rating
Unit Price : 0.113
VAT (In %) : 19.600
Nb Of Digits In Decimal Part : 3
Currency : Euro
______________________________________________________________________________
- Unit Price
Indicates the charging unit cost (e.g. in France: 0.74). This item applies to all the sets in
the system.
- VAT (In %)
Indicates the prevailing level of value added tax.
- Nb Of Digits In Decimal Part
Indicates the number of decimal places used for charging.
- Currency
Indicates the currency symbol to be used for the customer invoices.
2.5 Giving a Name to a Phone COS

1. Select Classes of Services from the main menu, then press Enter.
2. Select Phone Features COS, then press Enter.
4. In the Phone Features COS field, type the Phone COS number to name.
6. In the Phone COS Name field, type the name of the Phone COS in 20 characters
maximum.
2-44 !"

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Alcatel-Lucent OmniPCX Enterprise

Customer Management via mgr

Alcatel, Lucent, Alcatel-Lucent and the Alcatel-Lucent logo are trademarks of

The information presented is subject to change without notice.

Alcatel-Lucent assumes no responsibility for inaccuracies contained herein.

Copyright © 2014 Alcatel-Lucent. All rights reserved.

 Connection ............................................................................................... 1.1

     !"        0-1

 User sets ................................................................................................... 2.1

0-2      !"       

Connection via UA equipment

     !"        1-1

V24 connection via modem

1.2 Accessing the application

1.2.1 Accessing mgr via Menu Client

1-2      !"       

3. Type menuclient, then press Enter.

1.2.2 Exiting mgr from Menu Client

     !"        1-3

4. Repeat previous step.

1.2.3 Accessing mgr

1.2.4 Exiting mgr application

1.3 Setting mgr language

1-4      !"       

1.4 Setting language of mgr from Menu Client

     !"        1-5

1.5 Navigating in mgr

1.5.1 Important keys

- Return to the previous screen, press (Cancel) keys

- Validate and save data, press keys

keys lets you move to the next item.

1.5.2 Displaying the main menu

1.5.3 Selecting a window

1.5.4 Displaying summary of keyboard controls

1-6      !"       

Main menu is displayed.

The following screen is displayed:

     !"        1-7

• or FK1 to validate an object window, after creating or modifying attributes

• (Forward) or FK8 to move on to the next window

• to refresh the screen

1.5.5 Displaying the resources dictionary

1.6 Operating modes

1-8      !"       

1.6.1 Operation definitions

1.6.2 Create/Modify screens: general principles

     !"        1-9

Pressing the following keys is used to:

- (Cancel) to exit and cancel modifications in progress

- (Validate/Save) to validate the current modifications

The following, for example, is displayed:

information to be entered in these fields.

1-10      !"       

- (Delete) or (BackSpace) or to erase

1.6.3.2 Menu field (identified by a plus sign)

1.6.3.3 Validating the data entered

     !"        1-11

1-12      !"       

__Select attributes: Users________________________________________

1.6.4.2 Review/Modify one single instance» or all instances

• The attributes of this instance are displayed3 ,

     !"        1-13

1-14      !"       

• Validate the modified values

Connection ............................................................................................... 1.1

!" 0-1

User sets ................................................................................................... 2.1

0-2 !"

!" 1-1

1-2 !"

!" 1-3

1-4 !"

!" 1-5

1-6 !"

!" 1-7

1-8 !"

!" 1-9

1-10 !"

!" 1-11

1-12 !"

Select attributes: Users______________________________________

!" 1-13

1-14 !"

!" 1-15

Set filters: Users__________________________________________

1-16 !"

!" 1-17

1-18 !"

!" 1-19

1-20 !"

!" 2-1

2-2 !"

!" 2-3

2-4 !"

!" 2-5

2-6 !"

!" 2-7

2-8 !"

!" 2-9

2-10 !"

!" 2-11

2-12 !"

!" 2-13

2-14 !"

!" 2-15

2-16 !"

!" 2-17

2-18 !"

!" 2-19

2-20 !"

!" 2-21

2-22 !"

!" 2-23

2-24 !"

Review/Modify: Dynamic State User__________________________________

!" 2-25

2-26 !"

!" 2-27

2-28 !"

!" 2-29

2-30 !"

!" 2-31

Create: Direct SpdDl No. Pref.______________________________________

2-32 !"

!" 2-33

Direct SpdDl No. Pref._________

2-34 !"