APTIS TRAINING MATERIAL

Practice Test 1
Task 1: Fill in the form. You have 3 minutes.

ORDER MEALS ONLINE – REGISTRATION FORM

Username

Date of Birth (day month year)

________ ___________________ ______________
Day Month (write in full) Year

City / Town / Village

[Mobile number]

[Delivery address]
House:

Street:

State:

Task 2: You’ve joined the ‘ORDER MEALS ONLINE’ site. Fill in the form. Write in sentences.
Use 20-30 words. You have 7 minutes.

MEMBER FORM

Please tell us about your favourite food and time when you prefer to have your meals

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Task 3: You are a member of MEALS DELIVERY ONLINE. You’re talking to J. in the customer
chat room. Talk to J. using complete sentences. Use 30 to 40 words per answer. You have 10
minutes.

J. Hi! I see you’re new here. I joined a year ago after I started living alone. Why did you
join?

You.

J. What do you think about the service ?

You.

J. How do you feel about the recent rise in the price of pizzas ? It was 20% cheaper before.

You.

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Task 4: You are a member of ‘MEALS DELIVERY ONLINE’. On your last visit to their website you
saw the notice below.

Dear valued customers,

We are sorry to inform you that from next month we have to introduce a fee for the meals’
delivery. It will constitute 10% of the meal order. We have to introduce this measure to
reduce the high costs involved in delivering the meals.

If you have any comments or suggestions, please feel free to email us at

customer.service@mealsonline.com

Write an email to a friend who also uses the MEALS DELIVERY ONLINE service. Write your feelings
about the notice and suggest possible alternatives. Write about 50 words. You have 10 minutes.

Also write an email to the Customer Service Team, explaining your feelings about the notice
and suggesting possible alternatives. Write 120-150 words. You have 20 minutes.

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