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  • Fujitsu Laptop - Support & Service

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    This document provides information on the service and support process for Fujitsu notebooks. It outlines three options for resolving issues: 1) Calling the Fujitsu Technical Support Hotline to troubleshoot over the phone, 2) Sending the notebook to the Fujitsu Service Centre or IT Coop for diagnosis and repair with either a 3 or 7 day turnaround time, or 3) Calling for an on-site service visit. It also lists the contact details for the Fujitsu Service Centres and IT Coop drop-off locations.

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    This document provides information on the service and support process for Fujitsu notebooks. It outlines three options for resolving issues: 1) Calling the Fujitsu Technical Support Hotline to troubleshoot over the phone, 2) Sending the notebook to the Fujitsu Service Centre or IT Coop for diagnosis and repair with either a 3 or 7 day turnaround time, or 3) Calling for an on-site service visit. It also lists the contact details for the Fujitsu Service Centres and IT Coop drop-off locations.

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    © All Rights Reserved
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    6 views1 page

    Fujitsu Laptop - Support & Service

    Uploaded by

    bosco
    This document provides information on the service and support process for Fujitsu notebooks. It outlines three options for resolving issues: 1) Calling the Fujitsu Technical Support Hotline to troubleshoot over the phone, 2) Sending the notebook to the Fujitsu Service Centre or IT Coop for diagnosis and repair with either a 3 or 7 day turnaround time, or 3) Calling for an on-site service visit. It also lists the contact details for the Fujitsu Service Centres and IT Coop drop-off locations.

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    © All Rights Reserved
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    of 1

    SERVICE AND SUPPORT FOR FUJITSU NOTEBOOK

    Customer machine problem

    Call Fujitsu Technical Support Hotline


    (62720088)

    YES NO
    Resolve problem over the phone?

    END

    Send in to OR OR
    Send in to
    IT Coop@YIH Call for on-site service
    Fujitsu Service Centre
    (or drop off at BTC)

    Three business days


    Send in to Service Centre for turnaround time
    diagnose and replace faulty parts

    Seven business days


    turnaround time Resolve problem, return
    notebook and close case.

    END

    Fujitsu Service Centres

    AsiaPac Distribution Pte Ltd IT Coop@YIH


    219 Henderson Road Yusof Ishak House Level 1 (beside Student Service
    #05-01 Henderson Industrial Park Centre)
    Singapore 159556 31 Lower Kent Ridge, #01-02
    Tel: 62720088 Singapore 119078
    Fax: 62783104 Tel: 67792942
    or Email: coppc05@nus.edu.sg
    Fujtisu PC Asia Pacific Pte Ltd
    106, North Bridge Road, Drop off & Collection at Bukit Timah Campus
    #05-36, Funan DigitalLife Mall
    Singapore 179097 Collection every Wednesday at 11.30am.
    Tel: 67388118 Notebook received after Wed on the collection time will
    Fax: 67388177 wait till next collection day.

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