Professional Documents
Culture Documents
THE ROLE OF THE NURSE triggered externally. Issues that did not surface during
“Planning” or “Procurement” make themselves known
THE ROLE OF THE NURSE EXECUTIVE IN INFORMATION
during “Deployment,” “Management,” “Support,” or
TECHNOLOGY DECISION-MAKING
even “Disposition,” wreaking havoc on the most well-
To productively contribute and, ultimately, drive conceived implementation plan.
technology decisions, nurse executives need to be
Overlaying this lifecycle with an ever-present
constantly updating and advancing their hospital
technology obsolescence complicates technology-
information technology (HIT) knowledge. This
related decision- making further. Three key types of
knowledge needs to go beyond baseline functionality-
obsolescence exist:
level information of nursing and clinical information
systems, which describes what systems can accomplish, • Technology providers’ architecture, product,
to more a complex understanding of enterprise-wide and integration plans
integration, data and process mapping, and business • Third parties’ priority shifts
analytics. Commanding a deep well of HIT expertise • Regulators’ unexpected recalls
helps nurse executives understand the delicate
interplay of nursing and outcome data inside the The impact of planned obsolescence cannot be
healthcare organization and beyond—to the regulator overlooked when nurse executives make HIT-related
and payer worlds. decisions (The Economist, 2009). Technology providers
worldwide require engineers to design obsolescence
Few industries collect, analyze, and disseminate into their systems to ensure ongoing market demand,
information with the velocity seen in healthcare and in protect market share, and preserve revenue streams
no industry does the data-driven decision have more (The Economist, 2009). Technology providers with nurse
importance. In healthcare, every patient care decision executives on staff tend to exercise considerable
can have a life-and-death implication. That is why the influence over architecture, product, and integration
timely communication of accurate data plays such a efforts. However, those without such internal nursing
critical role in healthcare delivery. advocates may find nursing issues significantly
overshadowed by the financial and business pressures
TECHNOLOGY’S LIFECYCLE
public and privately held technology companies face.
Planned obsolescence, shifting environmental man- Informatics nurses, informatics nurse specialists, and
dates from regulators and payers, and changes in other stakeholders are helping transform health care
regulatory status complicate the already complex through the use of informatics processes, tools, and
landscape of technology-related decision-making. What structures. Across all healthcare environments, INs and
used to be episodic decision-making has morphed the INSs most commonly practice in interprofessional
six-stage lifecycle into a technology model with ever- healthcare environments and interact with information
cycling potential. technology (IT) professionals during all phases of the
system life cycle. INs and INSs use scientific and
informatics principles and employ creative strategies in
informatics solutions. They bring the perspectives of
nursing, and very often the patients, to
interprofessional work through a solid understanding of
operational processes and the value of consumer
advocacy to informatics functions. INs and INSs may
need additional education or other types of advanced
preparation to manage the informatics projects at hand.
NURSING INFORMATICS LEADERSHIP
Because of the tendency to confuse roles with titles, management, risk assessment, and coalition building
this section describes the following dynamic and with political finesse, business acumen, and strategic
evolving functional areas of nursing informatics: application knowledge. INSs serving in this functional
area may put most of their energy into leadership and
• Administration, leadership, and management
management. In other positions, administration may be
• Systems analysis and design part of a position merged with other functional areas.
• Compliance and integrity management Typical examples include:
• Consultation
• Coordination, facilitation, and integration • INS at a large hospital system, supervising an
• Development of systems, products, and implementation and education team,
resources representing nursing interests on various IT
• Educational and professional development committees, performing project management
• Genetics and genomics for multiple documentation projects, and
• Information management/operational having oversight of nursing standards and
architecture vocabularies used in applications.
• Policy development and advocacy • Project director for a clinical software company,
• Quality and performance improvement managing implementation teams for various
client projects (hospitals to ambulatory
• Research and evaluation
facilities) and consulting with clients on all
• Safety, security, and environmental health
aspects of systems selection, customization,
ADMINISTRATION, LEADERSHIP, AND MANAGEMENT adoption, and use of software.
• Grants administrator for an information science
As is true of administration in general, leadership and
research agency, seeking and writing grants that
management functions in nursing informatics
would fund NI-related projects, designing
incorporate both higher-level and mid-level
budgets, and ensuring optimal allocation of
administrative functions. Increasingly, INSs are attaining
resources.
senior leadership positions. Positions may be titled
Chief Nursing Informatics Officer (CNIO), Chief NURSE INFORMATICIST ROLE
Information Officer (CIO), director, or similar leadership
Technologies optimized for the nursing process organize
titles (American Organization of Nurse Executives
and prioritize patient care data against a complex
[AONE], 2012; Hodges & Wierz, 2012). In this functional
backdrop of quality and patient safety. Nurse
capacity, nursing informatics leaders are expected to be
executives’ responsibility to evaluate, select, and deploy
visionary and establish the direction of large-scale
these advanced technologies requires one of two
informatics solutions. The nursing informatics leader
things:
often serves as a catalyst for developing strategic plans
and creating national or system policies and procedures, • either a deep personal and nursing-centric
while serving as the champion for integrated projects knowledge of technology or
and systems. • access to that knowledge, which is resident in a
In mid-level management, INSs may supervise resources technology expert.
and activities for all phases of the system life cycle. Considering the organizational and interdisciplinary
These activities may include needs analysis, demands on nurse executives, a direct reporting
requirements gathering, design, development, selection structure to the technology expert offers the most
and purchase, testing, implementation, and evaluation efficient and effective pathway to this highly specialized
of systems to support all facets of nursing and knowledge. Often, this direct reporting relationship with
healthcare delivery. At all levels, leadership is the technology-infused individual leads to a Nurse
characterized by the combination of superb Informaticist (NI). While some confusion over the
communication skills, collaboration, change preferred background of the graduate-prepared NI
NURSING INFORMATICS LEADERSHIP
exists, nursing experts agree that effective NIs site- specific modifications are needed to have the
command highly specialized knowledge from three software accepted and used by nurses delivering
distinct disciplines: patient care.
Even with such an expert on staff, the nurse executive Very few of today’s nurses have worked in only one role
must be able to converse, debate, and champion or even one specialty of nursing throughout their
specific technologies and clinical information systems careers, and this will likely hold true for coming
personally. Simply put, there is no one else at the generations of nurses. The need for informatics
executive decision- making table with the expertise, competencies exists in all nursing roles and specialties.
knowledge, or perspective to advance the requirements This section examines the informatics competencies
and needs of patient care during technology-related required for all practicing nurses, regardless of
discussions and debates. specialty.
TWO KEY AREAS OF EXPERTISE The National Council of State Boards of Nursing (NCSBN)
has developed and is studying a Transition to Practice
Nurse executives and NIs involved in technology (TTP) (Spector, 2013) nursing preceptor model that
decision-making need to leverage two specific type of IT includes “five transition modules” consisting of
expertise when they evaluate, select, and implement “communication and teamwork, patient-centered care,
clinical information systems: process mapping and evidence-based practice, quality improvement and
workflow design. informatics” (2013). This model incorporates many key
Process mapping delineates the actual steps of clinical aspects from the Institute of Medicine’s report on The
practice as they occur during patient care, while Future of Nursing: Leading Change, Advancing Health
workflow design spans the mechanical arrangement of (2010) related to competencies for all nurses, and “is an
information, forms, and triggers to document nursing inclusive model, which would take place in all health
practice. care settings that hire newly graduated nurses and for
all educational levels of nurses, including practical
The success of every HIT implementation hinges on nurse, associate degree, diploma, baccalaureate and
having a clear understanding of process mapping and other entry-level graduates” (2013, para. 2). Because
workflow design, as well as the ability to chart these informatics and technology are now integral tools used
activities in a format understandable by computers. in all aspects of nursing practice, from entry-level to
Vendor-resident engineers lack the site-specific and advanced practice, it is strongly recommended that the
nursing practice-specific knowledge required to add the state boards of nursing require that basic informatics
context of the lived experience to the workflow creation competencies be incorporated into all nursing program
process. While evidence in the standardization of curricula, ranging from licensed practical nurse (LPN) to
processes and practices is a universal application goal, doctoral levels.
NURSING INFORMATICS LEADERSHIP
As noted previously, the American Association of of its preparation for the new nursing informatics
Colleges of Nursing (2008) provided guidance on the certification exam test form, the American Nurses
educational requirements for the baccalaureate Credentialing Center (ANCC) completed its Role
education for professional nursing practice. “Essential Delineation Study: Nursing Informatics—National
IV: Information Management and Application of Patient Survey Results (ANCC, 2013), which reported the
Care Technology” identified informatics competencies collected information on the work activities that
that all BSN graduates should possess. For nurses informatics nurses perform in practice. The final report
prepared at the graduate level, the AACN provided listed 8 domains and 71 separate tasks, as well as calling
foundational informatics competencies in The Essentials out the 20 task statements with the highest and lowest
of Master’s Education in Nursing, “Essential V: values of initial risk.
Informatics and Healthcare Technologies”.
The McGonigle, Hunter, Hebda, and Hill (2013) online
Nurses who hold a master’s degree in something other assessment of nursing informatics competencies can
than nursing can gain a postmaster’s certificate in assist faculty and management to develop curricula or
nursing informatics. Many of the numerous programs continuing education that best meets the needs of their
available have similar competencies, but in general the students or employees. While there are obvious
curricula focus on gaining specific knowledge and skills concrete informatics competencies that every nurse
in nursing and healthcare informatics, thereby must have, there are many other, more progressive,
supporting evidence-based practice and the processes that will likely never be part of an educational
improvement of healthcare outcomes. curriculum or added to a formal list of competencies. An
example is the ever-changing landscape of meaningful
AACN’s Essentials of Doctoral Education for Advanced
use criteria. Another example is the numerous ways in
Nursing Practice (2008) lists informatics-based
which technologies are enhancing practitioners’ ability
competencies in “Essentials III: Clinical Scholarship and
to monitor patients and coordinate care remotely via
Analytical Methods for Evidence-Based Practice.”
telehealth methodologies. All of these areas require
Although only the Doctor of Nursing Practice (DNP) is
informatics nurses and informatics nurse specialists to
specifically addressed by the AACN, this does not imply
be involved in defining benefit versus impact, although
that informatics education is not important in PhD
it may be difficult to predict how the evolving
programs. In many PhD programs, computer science
technologies will be used in the future.
and biomedical informatics are required courses.
However, because the DNP is considered a “practice In addition to numerous researchers, academics, and
doctorate” and the PhD a “nursing research doctorate,” employers, many professional organizations are actively
the emphasis on informatics and clinical practice impact working toward validating, creating resources, and
is reduced, though these areas are not considered providing education in nursing informatics. These
unimportant (AACN, 2011; see also Duke University, include the:
2012). Thus, it is strongly recommended that PhD
• American Nurses Association (ANA)
curriculum writers incorporate courses that examine
the tenets of nursing informatics and focus on the • American Medical Informatics Association
methods of data entry, data storage, data retrieval, and (AMIA)
data analysis from EHRs, report writing programs, and • American Nursing Informatics Association
database management systems. (ANIA)
• Health Information and Management Systems
Informatics Competencies for Informatics Nurses and Society (HIMSS) Nursing Informatics Working
Informatics Nurse Specialists Group
In addition to the competencies that every registered
nurse needs, additional competencies for the IN and INS
are found in the “Standards of Nursing Informatics
Practice” section of this professional resource. As part
NURSING INFORMATICS LEADERSHIP
STANDARDS OF PRACTICE FOR NURSING INFORMATICS STANDARD 2: DIAGNOSIS, PROBLEMS, AND ISSUES
IDENTIFICATION
STANDARD 1: ASSESSMENT
The informatics nurse analyzes assessment data to
The informatics nurse collects comprehensive data,
identify diagnoses, problems, issues, and opportunities
information, and emerging evidence pertinent to the
for improvement.
situation.
COMPETENCIES
COMPETENCIES
The informatics nurse:
The informatics nurse:
• Derives diagnoses, problems, needs, issues, and
• Uses evidence-based assessment techniques,
opportunities for improvement based on
instruments, tools, and effective
assessment data.
communication strategies in collecting
• Validates the diagnoses, problems, needs,
pertinent data to define the issue or problem.
issues, and opportunities for improvement with
• Uses workflow analyses to examine current
the healthcare consumer, family,
practice, workflow, and the potential impact of
interprofessional team, and key stakeholders
an informatics solution on that workflow.
when possible and appropriate.
• Conducts a needs analysis to refine the issue or
• Identifies actual or potential risks to the
problem when necessary.
healthcare consumer’s health and safety, or
• Involves the healthcare consumer, family,
barriers to health, which may include, but are
interprofessional team, and key stakeholders, as
not limited to, interpersonal, systematic, or
appropriate, in relevant data collection.
environmental circumstances.
• Prioritizes data collection activities.
• Uses standardized clinical terminologies,
• Uses analytical models, algorithms, and tools taxonomies, and decision support tools, when
that facilitate assessment. One example of an available, to identify problems, needs, issues,
assessment algorithm is PIECES: and opportunities for improvement.
o Performance—throughput or response
• Documents problems, needs, issues, and
time;
opportunities for improvement in a manner
o Information—outputs, inputs, and/or
that facilitates the discovery of expected
stored data;
outcomes and development of a plan.
o Economics—costs versus profits;
o Control—too little security or control or too
much control or security;
o Efficiency—people, machines, or computers
waste time, and;
o Service—inaccurate, inconsistent,
unreliable, hard to learn, difficult to use,
inflexible, incompatible, not coordinated
with other systems (Wetherbe, 1994).
• Synthesizes available data, information,
evidence, and knowledge relevant to the
situation to identify patterns and variances.
• Applies ethical, legal, and privacy regulations
and policies for the collection, maintenance,
use, and dissemination of data and information.
• Documents relevant data in a retrievable
format.
NURSING INFORMATICS LEADERSHIP
The informatics nurse identifies expected outcomes for The informatics nurse develops a plan that prescribes
a plan individualized to the healthcare consumer or the strategies, alternatives, and recommendations to attain
situation. expected outcomes.
COMPETENCIES COMPETENCIES
• Involves the healthcare consumer, family, • Develops a customized plan considering clinical
healthcare providers, and key stakeholders in and business characteristics of the environment
formulating expected outcomes when possible and situation.
and appropriate. • Develops the plan in collaboration with the
• Defines expected outcomes in terms of the healthcare consumer, family, healthcare team,
healthcare consumer, health- care worker, and key stakeholders, and others, as appropriate.
other stakeholders; their values; ethical • Establishes the plan priorities with key
considerations; and environmental, stakeholders and others as appropriate.
organizational, or situational considerations. • Incorporates strategies in the plan to address
• Formulates expected outcomes after each of the identified diagnoses, problems,
considering associated risks, benefits, costs, needs, and issues.
available expertise, evidence-based knowledge, • Incorporates planned strategies addressing
and environmental factors. health and wholeness across the life span.
• Develops expected outcomes that provide • Incorporates an implementation pathway or
direction for project team members, the timeline within the plan.
healthcare team, and key stakeholders. • Considers the clinical, financial, social, and
• Includes a time estimate for the attainment of economic impact of the plan on the
expected outcomes. stakeholders.
• Modifies expected outcomes based on changes • Integrates current scientific evidence, trends,
in the status or evaluation of the situation. and research into the planning process.
• Documents expected outcomes as measurable • Utilizes the plan to provide direction for the
goals. healthcare team and other stakeholders.
• Integrates current statutes, rules and
regulations, and standards within the planning
process and plan.
• Modifies the plan according to the ongoing
assessment of the healthcare consumer’s
response and other outcome indicators.
• Integrates informatics principles in the design of
interprofessional processes to address
identified situations or issues.
• Documents the plan in a manner that uses
standardized terminologies and taxonomies.
NURSING INFORMATICS LEADERSHIP
Identifies the informatics nurse practices ethically, with Identifies that the informatics nurse conducts
further detailing of associated competencies, such as evaluation of their own nursing practice considering
the use of the Code of Ethics for Nurses with professional practice standards and guidelines, relevant
Interpretive Statements to guide practice. statutes, rules, and regulations.
Addresses the need for the informatics nurse to attain Addresses that the informatics nurse uses appropriate
knowledge and competence, including the competency resources to plan and implement safe, effective, and
associated with demonstration of a commitment to fiscally responsible informatics and associated services.
lifelong learning.
STANDARD 16: ENVIRONMENTAL HEALTH
STANDARD 9: EVIDENCE-BASED PRACTICE AND
Closes out the list of professional performance
RESEARCH
standards by describing that the informatics nurse
Confirms that the informatics nurse integrates evidence supports practice in a safe and healthy environment.
and research findings into practice.