NIHAZ MAJEED

Mobile No: 0091-8553309629

Email: nihazmn@gmail.com

Experience in Information and Technology field with Electronics Engineering Background have 10.2
years concentrated on Sysadmin, Cloud Computing, DevOps Principles with keeping up Continuous
Integration, Continuous Delivery and Continuous Deployment in various environments like
DEV/TEST/STAGE and PROD.

TECHNICAL EXPERTISE
✓ Operating Systems: Red Hat Linux, Centos, Sun Solaris, Windows Server and Client Editions
✓ Monitoring Tools: Nagios, Mwatch, Stack Driver
✓ Ticketing and Collaboration: Service now, Atlassian Jira, Slack, Google Services like Gmail,
Hangouts,
✓ Cloud Services: Google Cloud (GCP), Amazon Web Services (AWS)
✓ Configuration Management: Puppet with Foreman, Terraform
✓ Repository Sub version: GIT, SVN, Atlassian Stash
✓ Continuous Integration: Jenkins, Red hat Satellite
✓ Job Scheduler Tool: Run deck
✓ DNS, SFTP configuration, Website Redirection on Akamai and Apache
✓ Software and Tools: Atlassian Tools such as Wiki, Jira, Crowd, Stash.
Symantec Net Backup, CMDB, Tivoli work Scheduler, VMware vSphere Client, HP ILO
Console, Dell Console, Cisco UCS Console
✓ Documentation tool: Atlassian Wiki
✓ Excellent exposure to Prod Environment & Non-Prod Environment, held the roles in
Incident management, change management and request management.
✓ Primary responsibilities include data center operations dealing with Linux/UNIX servers,
consoles etc.
✓ Have a Good exposure to Multiple Cloud and Devops Tools for the solid performance of the
current organization
✓ Coordinating with Prod, Dev, QA and applications team to document, improve and maintain
standards of the environment. Provide direction and coordination between multiple
application teams and operation’s team for all aspects of Linux and Unix platforms
✓ Ability to work collaboratively within a team of server administrators and software
engineers to support deadlines, ability to work independently as well
✓ Possess good interpersonal skills that have been good use in coordinating with Project
teams.
✓ High on Customer Experience Management, Energy & Creativity.
✓ Competencies includes Analytical thinking, Continuous education, Document Usage, Ethics,
Initiatives,Flexibility.
 GLOBAL CERTIFICATIONS
✓ ITIL Certification with Certificate number 02351512-01-7CZD in 2013
✓ RHCE Certification in Red hat 5 with Certificate number in 2010
✓ RHCE Certification in Red hat 6 with Certificate number in 2013
✓ Microsoft Certification as System Associate (MCSA) in 2008
✓ Red hat Certification in Open stack in 2015
✓ AWS Certified Solutions Architect- Associate
✓ GCP Certified Associate Cloud Engineer

ACHIEVEMENTS
✓ Best Performer of the Month on July 2017 In News Technology services for the Exceptional
Performance and Achievements
✓ Team Spot Award for the Exceptional work and coordination in Sports committee and CSR
on 2014 in Allstate
✓ Team Spot Award and Individual Award for Excellent performance in Allstate on 2013.
✓ Team Spot Award for excellent performance for meeting their expectations from SVB in
Mind tree on 2011

PROFESSIONAL EXPERIENCE SUMMARY

Organization Name Designation Duration

News Technology Services, Bangalore Senior Infrastructure Engineer Apr 2017 - Till date

Allstate Insurance Corporation, Bangalore Senior IT Consultant May 2013 – Apr 2017

Mind tree Bangalore Server Engineer IMS Feb 2011 - May 2013

HCL CDC Trivandrum Technical Engineer Nov 2009 – Dec 2010

NEWS TECHNOLOGY SERVICES BANGALORE

Duration: Apr 2017 - Till date
Designation: Senior Infrastructure Engineer

Roles and Responsibilities:

✓ Maintain and Configuration, support of Unix and Cloud Environment of News Corp Australia
in Traditional and Cloud production and non-production environments
✓ Monitors and maintains availability, performance and security of systems software,
hardware and related applications with basic Incident Management, Change Management,
Problem Management and ITIL framework
✓ 24/7 On-call rotational process to support the business with the support of Opsgenie
✓ Collaborate with Engineers to deliver solutions, working through the entire development
lifecycle to release to Production
✓ Analyses, installs, configures and maintains operating, network and other systems software
and utilities, servers and hardware with related applications systems. Adds, removes and
integrates software and hardware into existing systems
✓ Dealing with Security vendors and Security Providers for ensuring the stability and security
within the infrastructure
✓ Monitors and maintains availability, performance and security of system software,
hardware and related applications using Nagios, Cloud watch, Stack driver
✓ Managing 850 plus Physical and virtual machines, 40 AWS account projects with 700+
instances and 5 GCP account projects with 100+ Google compute Engine Instances.
✓ Operating system is RHEL. Managing on configuration management tool Puppet with
Foreman and Red hat Satellite, Repository tools with SVN for Unix and GIT for cloud.
Monitoring for Unix is Nagios and Cloud is Stack driver. Website Management on Akamai
and Apache with DNS configurations.
Ticketing tools are Service now and Jira. Managing Infrastructure with Atlassian Products
like Wiki, JIRA, Stash
✓ Configuration changes and Access Related Updates in GIT/SVN repository
✓ Managing the DNS and URL redirection with Akamai CDN and AWS Route 53 Service
✓ Providing Access to users to Infrastructure tools and Services which we manage.
✓ Documenting the Policies, Procedures, Guidelines and Knowledge base articles in WIKI
✓ Conducts inventory of system components. Monitors and analyses resources including
internal memory and disk space using Nagios and Stack driver
✓ Responsible for cost optimization by deleting the unused/unwanted resources on Cloud,
Devops and Unix Environment
✓ Automation system updates and configuration changes using Puppet and Red hat Satellite
server. Run deck Configuration for Automating the Jobs required by the users
✓ Automating the Job schedules like Server Reboots, and Cron jobs using Run deck
Coordination with Multiple Application teams for fulfilling the Requests in Cloud accounts
on AWS and GCP(Global Admin Support). Creation and Managing Google projects using
Firebase
✓ Managing URL Redirects, Geo-redirection Configurations, Enterprise Application Access
(EAA), Whitelist the IP’s, Configuration Rules in Akamai CDN as per Customer requests
✓ Management and Admin Configuration in Atlassian Tools
✓ Maintains data recoverability, Implements data backup and disaster recovery procedures.
Responds to security breaches, service interruptions and other critical situations to re-
establish system functionality. Participates in system development and expansion
✓ Migration of GCP Projects from different organizations to our organization.
✓ Implemented a requirement of integrating MySQL, Google Cloud and API Named Apisentris
✓ Domain Migration:480 Domains with DNS Updates and Website Redirection from different
domain registrar to our Domain registrar CSC for Cost optimization
✓ Recently Performed GIT-JIRA-Jenkins for Continuous Integration as per the requests.
✓ Renewing/Creating New SSL Certificates as per the development team’s requirement
✓ Monitoring tools Nagios and Stack driver Configuration for Smooth Handling of Alerts and
configurations
✓ Akamai Integration with GCP Project Arkytrix with all resource setups and synchronization
with Akamai EAA Connectors
✓ Docker containers monitoring with Nagios
✓ Integration and Setting up Jenkins on Google Kubernetes Engine with Helm
 ALLSTATE SOLUTIONS LTD BANGALORE
Duration: May 2013 – Apr 2017
Designation: Senior IT Consultant

Roles and Responsibilities:

✓ Supporting over 4500 plus Unix/Linux servers of Red hat Linux and Sun Solaris 10 in Allstate
Insurance Corporation, as a Part of the UNIX Fulfilment & Life Cycle team is responsible for
the operation and delivery of servers.
✓ Extensive experience in Installation, Configuration and Management of Red hat Linux and
Oracle Solaris Operating Systems
✓ Performing periodic patching activities, system upgrades, firmware upgrades and package
installation and managing all rebooting & Hardware replacement activities. Ensure our
systems are up to date and regularly apply OS security updates
✓ Server Migrations (Container Migrations or zone Migrations) in Solaris and involves
Migration of Allstate Solaris Servers to Linux servers
✓ Nas mounts using autofs on both Solaris/Linux
✓ Server Builds (Physical and Virtual) in various stages from scratch to Live environment
includes VM Builds, OS Installation, Configuration files Modification, Installation and
configuration of Backup tools, Puppet, NAS mounts, Software’s and Patch to latest kernel
before going to live.
✓ Various Stages of Server Decommission activities include removal of software’s, powering
off, Destroying pools and VM’s etc.
✓ Working on User requests like Folder creations, Setting Permissions and creation of soft
links, copying data to Servers, Modification of Entries in Configuration files, Executing
Various scripts in servers, Mounting, Installation and configuration of various software’s and
configurations, setting Parameters for various Applications through customer requests as
tickets
✓ Responsible for implementing changes by strictly following our internal change
management policy
✓ Create and execute change request including documenting, seeking approval and
performing of change tasks of Unix/Linux request from Customers in Allstate
✓ Documentation (SOP) of all procedures and processes, Mentoring and training of new staff
members

MINDTREE Limited BANGALORE

Duration: Dec 2011 to May 2013
Designation: Server Engineer IMS

Roles and Responsibilities:

✓ Managing and Maintaining Linux Server Environments of almost 300 plus servers in NOC
team of Silicon Valley bank having support in 6 countries
✓ Monitoring and Troubleshooting for the cases displayed in Mwatch Tool as well as
Customer requests
✓ Remote Monitoring / Administering Linux Servers. Managing and Maintaining Linux Server
Environments, troubleshooting for resolving the case as per the customer requirements.
✓ Act according to User’s request on basis of Incident tickets in Service Now Ticketing tool
such as rebooting production and pre-production servers, starting and stopping of
applications and services, CPU usage, Disk utilization, adding user accounts, Folder
 permissions, Mounting, Managing Disks and File systems by using LVM, User administration
etc. in Red Hat Linux and CentOS.
✓ Linux Production environment and Pre-production Environment Kernel Patching and
Monthly updates in every second and third weekends of every month respectively. Applying
latest kernel patches in all Linux Server Boxes from common repository using yum.
✓ Installation of Client OS (XP and Windows 7) and Server OS (Server 2008, Red hat Linux,
Centos) for building of New VMs and Troubleshooting basic issues in vSphere.
✓ Coordinating with Mwatch team for configuring modifications in Mwatch tool such as
addition/deletion of Assets, configuring services and settings according to the requirement
from the customer.

HCL CDC TRIVANDRUM

Duration: Nov 2009 to Dec 2010
Designation: Technical Engineer

Roles and Responsibilities:

✓ Responsible for Managing and Maintaining computer hardware and peripherals

✓ Software applications, Operating System installations and Maintenance of 50 plus desktops
and 2 servers
✓ Installation and Configuration of Various Server and Client Operating Systems from Win
2000 to Win 7, Red Hat, Centos, Fedora.
✓ Hands on experience on virtual network administration like VMware and Virtual Pc,
Managing and Maintaining Windows Server 2003 and Windows Server 2000.
✓ Setup Windows 2003 Active Directory, Administering DHCP, RIS, Group policy, back up
services (Ghost & Acronics), File sharing, Migration from Server 2000 Active directory to
Server 2003 Active Directory etc.
✓ Corporate Anti-Virus: Symantec Endpoint Protection and Symantec Corporate Edition)

EDUCATIONAL QUALIFICATION
✓ Bachelor of Engineering (Electronics and Communication) from VTU, Karnataka, India in
2008.

PERSONAL DETAILS
✓ Date of Birth: 24 May 1984
✓ Languages Known: English, Hindi, Malayalam, Tamil, Arabic (Read and Write)
✓ Nationality: Indian