Assignment – Fish!

WMP7045 – Ratin Mathur

Roll No. Name

WMP 7045 Ratin Mathur

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 Assignment – Fish! WMP7045 – Ratin Mathur

Fish Philosophy

“Fish is a parable, an invented story about finding the deep source of energy creativity and
passion that exists inside each of us by learning to love what we do, even if at the moment we
may not be doing exactly what we love”

Story

Mary Jane and Dan found a Job. Both were excited and happy with their job. There was a
sudden death of Dan. Marry Jane developed a great reputation in the company. Later she got
promotion to 3rd floor in few days. 3RD FLOOR was like TOXIC ENERGY DUMP. As it was the
group everyone loved to hate. It was full of negative energy. She got very upset. Suddenly she
saw pike place fish market. She met Lonnie (one of the fish guy). Later she got friendly with
him. Then she share her problems related to Toxic Energy Dump. Lonnie tried to help her with
the help of pike place fish market. Marry Jane benefited from Lonnie’s idea. Then she slowly
started implementing it on her workplace. Firstly her staff members were not ready to accept
it. She gave an assignment to make a visit to that place. Some of the staff members try to
negotiate with fish mongers. It resulted into good learning experience, which changed their
perception. It resulted into good learning experience, which changed their perception. They
realized importance of their work and started working hard along with Mary Jane, for proving
others wrong. Lastly they became successful in converting the name called “Toxic Energy
Dump” into “Good, Enthusiastic & Fun Loving work place”. In the end, Mary Jane won best
Chairwomen’s award.

Important Learning

1. Choose your attitude.

Wisdom from the Pike Place Fish Market:

Have the courage to change.
Never fear the risk of failure. The risk of doing nothing is greater than the risk of acting.
Leave your own indelible mark on the world. Respect your creative urges. Your choices
are as authentic as you are.
Never stop learning and growing.
You have within yourself more resources of energy, talent, and strength than you think.
Concrete steps to take: Call a meeting and speak from the heart, find a message that
communicates choosing your attitude in a way that everyone will understand and
personalize. Provide motivation, and persist with faith.

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 Assignment – Fish! WMP7045 – Ratin Mathur

What it looks like:

Living fully engaged lives realizing that you have the power to choose your response to
what life and work brings your way
Recognizing that you are responsible for how your choices affect others
In this era of enormous emphasis on productivity and maximizing human capital, leaders
do not lose sight of the fact that it is people that drive their businesses
These leaders are passionate about helping employees stay alive and engaged in the
work they do

2. Play! You can be serious about your work without taking yourself too seriously.

Wisdom from the Pike Place Fish Market:

Recognize that although you are out to make a profit, pay lots of salaries, and run a
serious business you can still be serious about business and still have fun in the way you
conduct your business
Let things flow and let go of the stress through play and having fun

What it looks like:

Keeping curiosity alive and trust it to lead to better solutions
Finding ways to incorporate play in your daily lives
Approaching your work, responsibilities and challenges with energy and enthusiasm
High levels of productivity and profitability
Low turnover of employees
Employees enjoy the work that can be tedious
Employees become great friends
Employees feel like members of a winning team
Employees have pride in what they do and the way they do it
The organization develops a product and service which is legendary and well known in
the community!

3. Make someone’s day. Create great memories.

Wisdom from the Pike Place Fish Market:

Look for as many ways you can to create great memories for your customers
Being playful in the way you work allows you to find creative ways to engage your
customers
Engage your customers by finding ways to respectfully include them and to invite them
to join in your fun

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 Assignment – Fish! WMP7045 – Ratin Mathur

What it looks like:

Being passionate about serving-your customers and co-workers
Striving to bring sincerity and value into the lives of your customers and co-workers
Customer like being “part of the show”
Memories are created which bring smiles and make good stories for a long time
afterwards
Involving others and working to “make their day” directs attention to the customer
Focusing attention on ways to make another person’s day provides a constant flow of
positive feelings

4. Be Present.

Wisdom from the Pike Place Fish Market:

Be present (Be there) for your customers at all times
Always be fully engaged in your work and always working to engage your customer
Involve your customer in every step you take in completing their work
Always keep your focus on your customers
Talk to your customers as if they were your long lost friends

What it looks like:

Listening to others and yourself
Cultivating self-trust
Becoming conscious of how you show up at work
Striving to be fully present for each other every day
Engaged and enthusiastic employees
Employees who are inspired, motivated and engaged
Creating a culture based on camaraderie, renewed creativity, reinvigorated passion and
loyalty
Productivity increases
Customer satisfaction improves
Turnovers drop
Revenues go up and stay up