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  • A. New User Wants To Book A Holiday From Homepage

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    acereina
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    The document outlines three user journeys for booking and accessing a holiday on a travel booking website: 1. A new user can search and book a holiday from the homepage by entering details like travel dates and number of guests. They will then filter search results before selecting a holiday option and completing payment. 2. A new user can also search and book from category pages after selecting interests like flights or lodging from the homepage. This follows similar steps to the first journey. 3. A returning user can check into their flight by logging into their account, accessing booking details, and completing the check-in process online or printing tickets.

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    The document outlines three user journeys for booking and accessing a holiday on a travel booking website: 1. A new user can search and book a holiday from the homepage by entering details like travel dates and number of guests. They will then filter search results before selecting a holiday option and completing payment. 2. A new user can also search and book from category pages after selecting interests like flights or lodging from the homepage. This follows similar steps to the first journey. 3. A returning user can check into their flight by logging into their account, accessing booking details, and completing the check-in process online or printing tickets.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    4 views1 page

    A. New User Wants To Book A Holiday From Homepage

    Uploaded by

    acereina
    The document outlines three user journeys for booking and accessing a holiday on a travel booking website: 1. A new user can search and book a holiday from the homepage by entering details like travel dates and number of guests. They will then filter search results before selecting a holiday option and completing payment. 2. A new user can also search and book from category pages after selecting interests like flights or lodging from the homepage. This follows similar steps to the first journey. 3. A returning user can check into their flight by logging into their account, accessing booking details, and completing the check-in process online or printing tickets.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    A.

    New user wants to book a


    holiday from homepage

    Search flights, lodgings,resorts, destinations -


    Filtered search page - Filter by Price, Ratings, A-Z,
    enter details(no. of travellers, dates, how many Pay now
    Book here Search Search results Filter distance from airport, adults only, children Select holiday Payment process/Options Booking confirmation
    Homepage adults, how many children), attractions, pets,
    allowed, pets allowed,
    accessibility

    B. New user wants to book a


    holiday from homepage or from
    categories
    Search flights, lodgings,resorts, destinations - Filtered search page - Filter by
    enter details(no. of travellers, dates, how many Price, Ratings, A-Z, distance from Choose, flights, boarding options,
    Book here Search Search results Filter Select holiday Payment process/form Pay now Booking confirmation
    Homepage adults, how many children), attractions, pets, airport, adults only, children allowed, room type
    accessibility pets allowed, by region, passes, l

    Enter search criteria

    Regions Logdings Passes Resorts

    Book here

    C. Returning user wants to check


    in to their flight

    Homepage Log In Homepage (logged in) Go to My Account Account page (as pop up menu) Manage trip Page with booking details Check in now Check in confirmation Download tickets

    Print tickets

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