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  • How To Handle Billing CO Procedure

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    Sherlock23 92
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    The document provides instructions for handling billing at a hotel. It describes asking the guest for their name and checking the reservation to confirm details like room rate and company. It then explains checking the type of booking, whether it is a company rate, OTA, individual, or city ledger. It concludes by noting that for city ledgers and cash payments, two copies of the bill should be printed with one for reporting and a guest signature.

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    How to handle billing CO procedure

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    The document provides instructions for handling billing at a hotel. It describes asking the guest for their name and checking the reservation to confirm details like room rate and company. It then explains checking the type of booking, whether it is a company rate, OTA, individual, or city ledger. It concludes by noting that for city ledgers and cash payments, two copies of the bill should be printed with one for reporting and a guest signature.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    7 views6 pages

    How To Handle Billing CO Procedure

    Uploaded by

    Sherlock23 92
    The document provides instructions for handling billing at a hotel. It describes asking the guest for their name and checking the reservation to confirm details like room rate and company. It then explains checking the type of booking, whether it is a company rate, OTA, individual, or city ledger. It concludes by noting that for city ledgers and cash payments, two copies of the bill should be printed with one for reporting and a guest signature.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 6

    How to handle Billing

    How to handle billing


    Ask the guest name
    Check on reservation
    Make sure to the guest again
     Room rate
     Company
    Ask to guest for payment
    How to handle Billing
     Check the nominal guest billing
     Company rate
     Confirm with Guest for the nominal
     Show the billing
     Ask for payment ( City Ledger,Group Master)
     OTA (online Travel Agent) Never Show The bill
     Traveloka
     Agoda
     Expedia
     Pegi-pegi
     Tiket”
     safari tours
     etc
    How to handle Billing
     OTA (online travel agent) show the bill
    Booking.com
    On request by travel guide
    Individual
    Cash
    Bank transfer
    How to handle Billing
     City Ledger (Group/Company/travel)
    Every billing print 2 copy
     To report (make sure for the guest sign)
     To the guest
     Cash
     Guest sign for report
    THANK YOU

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