Test Bank for Interpersonal Communication 4th Edition By Kory Floyd

Test Bank for Interpersonal Communication 4th

Edition By Kory Floyd

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Student name:__________
TRUE/FALSE - Write 'T' if the statement is true and 'F' if the statement is false.
1) When nonverbal cues conflict with verbal cues, people usually believe the verbal
statements.

⊚ true
⊚ false

2) Most research strongly supports the common notion that “beauty is in the eye of the
beholder.”

⊚ true
⊚ false

3) The face communicates more information than any other nonverbal channel.

⊚ true
⊚ false

4) The pupil of the eye contracts when we look at someone we find attractive.

⊚ true
⊚ false

5) Children who are regularly touched develop stronger immune systems than those who are
not.

⊚ true
⊚ false

6) Voices that have low amounts of inflection are said to be monotone.

⊚ true
⊚ false

7) Of all the senses, smell is most strongly tied to memory.

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 ⊚ true
⊚ false

8) People tend to be most attracted to others whose natural body odors are different from
their own.

⊚ true
⊚ false

9) Most Hispanic, southern European, and Middle Eastern cultures are classified as low-
contact cultures.

⊚ true
⊚ false

10) Our use of time can send powerful messages about value and power.

⊚ true
⊚ false

11) Arousal is an increase in energy.

⊚ true
⊚ false

MULTIPLE CHOICE - Choose the one alternative that best completes the statement or
answers the question.
12) Even during a phone conversation, you are able to infer something about the speaker’s
mood and personality by listening to his or her vocal cues. That fact illustrates which of the
following claims about nonverbal communication?

A) Nonverbal communication is usually believed over verbal communication.

B) Nonverbal communication is present in most forms of interpersonal communication.
C) Nonverbal communication conveys more meaning than verbal communication.
D) Nonverbal communication metacommunicates.

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13) Which of the following vocal behaviors is a dimension of nonverbal communication?

A) tone of voice
B) rate of speech
C) loudness
D) All of these answers are correct.

14) Contemporary research suggests that approximately what percentage of meaning is

transmitted nonverbally?

A) 30-35%
B) 45-50%
C) 65-70%
D) 90-95%

15) Why do people tend to believe nonverbal messages even when they contradict verbal
messages?

A) Nonverbal behaviors are completely involuntary and reflect people’s true states.
B) People will only attempt to control their nonverbal behavior when they are lying.
C) It is harder for most people to control their nonverbal communication than their
verbal communication.
D) All of these answers are correct.

16) Which of the following pairs of nonverbal channels is the most powerful means of
communicating emotion?

A) facial expression and vocal behaviors

B) eye contact and hand gesturing
C) body movement and eye contact
D) vocal behaviors and body movement

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17) Which of the following emotional states was NOT identified by Paul Ekman as having a
universal facial expression?

A) happiness
B) disgust
C) jealousy
D) surprise

18) Rick’s manager, Susan, called him into her office one afternoon to discuss his annual
evaluation. As soon as Rick sat down, Susan said, “Rick, your performance is unacceptable and
I’m going to have to let you go.” After a moment of silence, Susan grinned and winked at Rick
and he knew she was joking. Susan used nonverbal communication to

A) reinforce the interpersonal nature of her message.

B) metacommunicate that she was teasing.
C) convey emotional meaning.
D) give her statement greater impact.

19) According to the text, the face is used primarily to communicate all of the following
except

A) identity.
B) emotion.
C) attractiveness.
D) intellect.

20) Which aspect of facial attractiveness refers to the relative size of facial features, such as
the nose or ears?

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 A) symmetry
B) rhinoplasty
C) proportionality
D) asymmetry

21) Which of the following claims about facial expressions of emotion is false?

A) Extroverts tend to be better than introverts at interpreting nonverbal expressions of

emotion.
B) Women are generally better than men at understanding facial displays of emotion.
C) Happiness is the easiest facial expression to decode.
D) Facial expressions are second only to vocal behaviors in their ability to express
emotion.

22) The study of how people use movement is called what?

A) haptics
B) kinesics
C) oculesics
D) proxemics

23) Which type of gesture has a direct verbal translation?

A) illustrator
B) regulator
C) emblem
D) adaptor

24) The study of touch behavior is known as

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 A) haptics.
B) oculesics.
C) proxemics.
D) kinesics.

25) Vocalic behaviors that go along with verbal behaviors to convey meaning are known as

A) fundamental frequency.
B) enunciation.
C) paralanguage.
D) paravocalic devices.

26) When people get excited or aroused, what usually happens to their voice?

A) increased articulation
B) decreased loudness
C) reduced inflection
D) elevated pitch

27) According to Edward T. Hall, the range of which type of distance is approximately 1½ to
4 feet?

A) intimate distance
B) personal distance
C) social distance
D) public distance

28) The tendency to assume that attractive people also have other positive qualities is called
what?

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 A) positive prototyping
B) character assumption
C) principle of facial primacy
D) halo effect

29) While talking to a friend at a party, you notice that your romantic partner has just arrived.
Eager to greet your partner, you angle your posture away from your friend and toward your
partner. That movement

A) is culturally insensitive, especially to members of high-contact cultures.

B) is a form of leave-taking behavior known as left-positioning.
C) incorrectly suggests to your friend that your partner is more important than he or she
is.
D) All of these answers are correct.

30) Which of the following statements about facial or vocal expressions of emotions is
factually incorrect?

A) Infants are unable to respond to pleasant stimuli before they are 12 months old.
B) Facial expressions of basic emotions are fairly consistent across cultures.
C) Disgust, boredom, and grief are typically accompanied by a lower vocal pitch.
D) People tend to speak faster when they are scared.

31) When Rachel saw her neighbor Harold in the hallway, he quickly flagged her down and
began to speak with her. Throughout their conversation, Harold maintained steady eye contact,
spoke very quickly, laughed frequently, and stood closer to Rachel than he usually would.
Harold’s nonverbal cues indicate that he was

A) nervous or uncomfortable.
B) engaging in deception.
C) excited.
D) content.

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32) Which of the following items was NOT identified in your textbook as a demographic
characteristic?

A) age
B) ethnic background
C) gender expression
D) socioeconomic status

33) When you see someone dressed in very tight, dark clothing with spiky hair and eyeliner,
you infer that this person is into emo punk rock. Your impression is based on which set of cues?

A) demographic
B) sociocultural
C) socioeconomic
D) psychographic

34) Your textbook identifies several ways that speakers can use nonverbal communication to
increase the persuasiveness of their statements. Which of the following nonverbal behaviors is
NOT in line with these prescriptions?

A) speaking softly, slowly, and calmly

B) matching someone else’s nonverbal behavior
C) casually touching someone on the arm
D) maintaining eye contact with someone while speaking

35) Research shows that olfactory cues play a role in mate selection. Which of the following
statements is true?

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 A) Men prefer women who smell like themselves.
B) Women with more attractive faces smell better to men.
C) Men’s facial attractiveness is unrelated to how they smell.
D) All of the statements are false.

36) Which of the following nonverbal cues is reliably associated with deception, according to
research?

A) decreased genuine smiling

B) increased kinesic behavior
C) increased vocal pitch
D) decreased pupil dilation

37) Effectively interpreting nonverbal communication includes all of the following except

A) sensitivity to others’ nonverbal messages.

B) trying to decipher the correct meaning of nonverbal behavior.
C) looking past cultural differences to understand the meaning.
D) asking for clarification when necessary.

38) What is the term used to describe textual representations of facial expressions, often used
in e-mail messages?

A) textspressions
B) emoji
C) e-smiles
D) faceprints

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SHORT ANSWER. Write the word or phrase that best completes each statement or
answers the question.
39) Explain the idea that people believe nonverbal cues over verbal cues when the two
conflict. Give a concrete example and indicate why we give preference to nonverbal cues.

40) Choose two of the following forms of gesticulation and describe each, using concrete
examples: emblems, illustrators, regulators, affect displays, adaptors.

41) Explain the difference between articulation and pronunciation, providing examples of
each.

42) Explain the concept of olfactic association. Give 2-3 concrete examples of olfactic
associations that you have.

43) Discuss at least two different ways that people use space to communicate relationship
status.

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44) Describe the halo effect and comment on the importance of symmetry and proportionality
in facial attractiveness.

ESSAY. Write your answer in the space provided or on a separate sheet of paper.
45) Why is our sense of touch so important for our physical development and survival? For
our emotional development and survival? Your book discusses five major areas in which touch
plays a role in human interaction. Briefly comment on the importance of any three of these areas.
Be sure to include in your response how people use different touching behaviors to convey these
messages.

46) Take a position on the issue of how much teachers and school staff should be allowed to
touch children at school. Consider both the benefits of touch as well as the concern that touch
can be abusive or sexually inappropriate. Back up your position with examples and be sure to
acknowledge the strengths of the opposing viewpoint.

47) One cultural cliché about beauty is that it is “only skin deep,” meaning that it is only
superficial and it doesn’t affect people’s lives in any meaningful way. Many people have argued
that this is a myth and that beauty has many real effects on people’s lives. Which idea do you
think is more accurate, and why? Be sure to offer reasoned arguments and concrete examples to
support your position.

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48) Several of the nonverbal channels we’ve discussed are heavily influenced by culture.
Using specific examples when possible, pick at least three different nonverbal channels and
highlight how expectations for appropriate nonverbal behavior vary from culture to culture.
Next, discuss how these differences are likely to impact interactions. Finally, propose at least
two ideas for how people communicating with individuals from other cultures might be able to
potentially avoid embarrassing or offensive situations.

49) Think about the layout of your home. What do the objects, colors, decorations, and
furnishings in your home say about you? In a brief essay, walk through your home and describe
important items that “say” something about the image of you they reflect. Make sure to
incorporate ideas and concepts about artifacts and space from the class and/or text.

50) Imagine that you are giving advice to a friend who is interested in someone else (that you
both know) as a potential romantic partner. Give this friend some guidance about nonverbal
behaviors in romantic relationships. Specifically, what behaviors should your friend focus on to
determine if the other person is romantically interested in him or her? Likewise, what behaviors
should your friend engage in to signal that he or she is romantically interested? What behaviors
(if any) should your friend avoid when talking to his or her prospective love interest?

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Version 1 13
Answer Key

Test name: chapter 6

1) FALSE
2) FALSE
3) TRUE
4) FALSE
5) TRUE
6) TRUE
7) TRUE
8) TRUE
9) FALSE
10) TRUE
11) TRUE
12) B
13) D
14) C
15) C
16) A
17) C
18) B
19) D
20) C
21) D
22) B
23) C
24) A
25) C
26) D

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Test Bank for Interpersonal Communication 4th Edition By Kory Floyd

27) B
28) D
29) B
30) A
31) C
32) D
33) B
34) A
35) B
36) C
37) C
38) B
39) Answers will vary
40) Answers will vary
41) Answers will vary
42) Answers will vary
43) Answers will vary
44) Answers will vary
45) Answers will vary
46) Answers will vary
47) Answers will vary
48) Answers will vary
49) Answers will vary
50) Answers will vary

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