SAP AI roadmap

2023 and 2024

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External roadmap
All information comes from Roadmap
th
Explorer, updated on September 12 2023

Some information related to artificial intelligence might be missing, please use the Roadmap
Explorer for the complete list of features. In case of discrepancy, the correct version is on
the Roadmap Explorer
Generative AI use cases are highlighted
Built-in Artificial Intelligence 2023 roadmap
Q3/2023 Q4/2023

Industry Cloud Supply Chain Management CRM & CX

Predictive Replenishment
• Order proposal with maximum coverage option
• Order proposal with maximum service level
Intelligent Agriculture
• Integration of external prediction
CRM & CX
Sales Cloud
▪ Product recommendation
Field Service Management
• Predictive routing and autoscaling
Cloud ERP
S/4HANA
• ISLM: data push for remote ML providers
Integrated Business Planning
▪ Predict customer impact in inventory
optimization
▪ Sales curves cluster forecasting
S/4HANA
▪ Service parts planning: gradient boost
forecasting
▪ Service parts planning: ARIMAX
forecasting
Industry Cloud
Intelligent Product recommendation
▪ Unstructured data for recommendations
▪ Citizen developer-centric design and
development of AI models
▪ Use natural language to define formal
code or rules
▪ Identify key influencers of target variable
▪ Refinement of product and configuration
recommendations
Predictive Replenishment
• External aggregated order forecasts for
distribution center replenishment
Intelligent agriculture
• Create and process UI based
recommendations
Sales Cloud
▪ Guided selling: product
recommendations
▪ Guided selling: opportunity closing date
prediction
▪ Intelligent sales add-on: Quantity and
Volume based forecasts
▪ Business Interaction Insights
Field Service Management
• Prediction of assignment duration in
‘best matching technician”
• Prediction of assignment duration in
booking
HXM
SuccessFactors
• Learning recommendations in Talent
Intelligence Hub
• Digital assistant for continuous feedback
• CPM data for skills inference in Talent
Intelligence Hub
• Skill recommendations for dynamic
teams
Financial Management
S/4HANA
▪ Risk of late payment update
▪ Updates to predicted dates to payment
scenario

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Built-in Artificial Intelligence 2024 Road Map
Q1/2024 Q2/2024 Q3/2024 Product vision 2024

CRM & CX CRM & CX Supply Chain Management Industry Cloud

Field Service Management Field Service Management Integrated Business Planning Predictive Replenishment
• Auto scheduling and predictive routing • Simulate and compare schedules ▪ Analyze demand forecast • Automatic replenishment of retail
• Generative AI: Dispatcher experience ▪ Demand forecast stores
Industry Cloud • Forecast future orders
Intelligent Product Recommendation Financial Management Industry Cloud • Automatic replenishment of
▪ Hybrid ML and rule based recommendations Order Management Foundation Information Collaboration Hub for Life distribution centers
▪ Service and subscription recommendations • Predictive problems solving Sciences • Multi-echelon replenishment:
Predictive Replenishment • Intelligent resolution of message failures aggregated order forecast
• External statistical forecasts for distribution HXM
center SuccessFactors Supply Chain Management
• AI job recommendation in Talent Intelligence S/4HANA
Financial Management Hub ▪ Service part planning lead time
S/4HANA • Generative AI: Define performance goals prediction
▪ Predictive delivery delay
Industry Cloud HXM
Supply Chain Management Intelligent Product recommendations SuccessFactors
Integrated Business Planning ▪ Automated machine learning • External data for talent intelligence
▪ Automated outlier correction in demand hub
planning Supply Chain Management
Asset Performance Management Asset Performance Management
• Detection of anomalies based on indicator • Use of custom AI algorithms
values Quality issue resolution
Digital Manufacturing • AI to identify similar problems
• Multiple visual inspections guided by ML

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Built-in Artificial Intelligence 2025 Road Map
Product vision 2025

Supply Chain Management

S/4HANA
• ML to provide system support in
maintenance
• Dangerous goods classification
• Service parts planning forecast consumption

Digital Manufacturing
• Visual inspection on the shop floor
• Automated visual inspection
• Train own visual inspection models
• Visual inspection in mobile devices

HXM
SuccessFactors
• Show recommendation reasons
• Dynamic teams: recommendation builder

Financial Management
S/4HANA
▪ Increased invoice automation

Sustainability
E-Mobility
Electric vehicle supply equipment asset
management

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Business Technology Platform Artificial Intelligence 2023 Road Map
Q3/2023 Q4/2023

Business Technology Platform Business Technology Platform

Analytics Cloud Analytics Cloud
▪ Predictive planning: additional quality metrics (beyond MAPE) for forecast ▪ Generative AI:Natural language query

Hana Cloud Data Attribute Recommendations

• Regression support for Auto ML libraries ▪ Explain predictions for recommendations

AI Core Document Information Extraction

• Microsoft Visual Studio code extension ▪ API endpoint for templates
▪ Schema versioning
Data Attribute Recommendation ▪ Template schema change
▪ Transfer learning: delta dataset for learning ▪ Field labels in schema UI
▪ Explain feature contribution
▪ Batch file upload for inference Personalized Recommendations
▪ Identify target group of user for item
Document Information Extraction
▪ Embedded support in user interface Translation Hub
▪ API for creating templates and schemas • User interface for machine learning
▪ Schema versioning translation
▪ UI annotation deletion

Personalized Recommendations
▪ Intelligent search engine update
▪ Complementary recommendations for end users
▪ User interaction in boosting items

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Business Technology Platform Artificial Intelligence 2024 Road Map
Q1 /2024 Q1/2024
Document Information Extraction
▪ Custom field processing
▪ Document classification
▪ Multiple instance header field API
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Q3/2024 Product vision 2024
AI Launchpad Document Information Extraction
▪ Cost estimate for training and deployment ▪ Inclusion of Business Entity
Recognition
▪ Invoice address segmentation
▪ Custom threshold configuration
▪ UI to monitor the accuracy of
extractions
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Delivered functionality
Built-in Artificial Intelligence delivered in 2023 – not exhaustive list
Q1/2023 (Delivered) Q2/2023 (Delivered)

Financial Management Spend Management

S/4HANA Concur Verify
▪ Intelligent Collections (behavioral insights) ▪ Audit rules for expenses

Spend Management CRM & CX

Central Invoice Management Commerce Cloud
▪ Snart account determination (GL-line-item) ▪ Turnkey integration of ISS in Commerce
Concur Verify Cloud
▪ Six new in-flow audit checks Field Service Management
Central procurement • Integration of partners in predictive routing
▪ Material groups intelligent • Automatic support for additional time needed
recommendations to reach a location
Industry Cloud
Predictive Replenishment
Supply Chain Management
• Replenishment block date for order proposal
S/4HANA
calculation
▪ Intelligent slotting in Extended Warehouse
• Explain order proposal calculation results
Management
• Terminate calculation of order proposals
Integrated Business Planning
• Order proposal grouping
▪ Variable Impact Analysis and Drift

CRM & CX
Commerce Cloud
▪ ISS: Replenishment product
recommendations
▪ ISS: conversion attribution for
recommendations

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Business Technology Platform AI delivered in 2023 - not exhaustive list
Q1/2023 (Delivered)
Business Technology Platform
HANA Cloud
▪ Automated machine learning pipeline
explainability
Data Attribute Recommendation
▪ Business blueprint: Sales order completion
▪ Expose performance metric for each label
Document Information Extraction
▪ Enhanced purchase order model
▪ Extract barcode symbology
▪ Updated template language support
Personalized Recommendations
▪ Content based model approach
S/4HANA
Intelligent Scenario Lifecycle Management
▪ Custom creation of scenarios based on SAP
AI Core
▪ Support of CDS views to create scenarios
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Q2/2023 (Delivered)
Business Technology Platform
HANA Cloud
▪ New PAL and APL functions
▪ New pipeline and auto ML functions
▪ New time series analysis and forecasting
AI Core
▪ Dataset management API
Document Information Extraction
▪ API for catalog
▪ API for document filtering and pagination
▪ Extract text from images
▪ New procedure to associate documents to
templates
▪ Enhanced payment advice model
▪ Enhanced supplier invoice model
▪ Character level annotation and extraction
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