Professional Documents
Culture Documents
Be relevant to the
Introduce the situation/ask
main subject
Reflect the
matter
0 writer/addressee
relationship
Main subject matter helps to:
0
Depend on
Opening
the purpose
of the letter Sentences Be polite and
business-like
0
Depend on who Invent appropriate &
0
-Body of
the
letter -W Sa
r ite lu
-Writer’s na r ’s
ta
tio
address (p r m e n
Be quite
in t
short
ed)
-Wri
s ig n
title
NOT contain
information
or s Da
itio n addres close te
e
pos
business-like
Be polite and
Sentences
Closing
purpose
Have a
Layout
Leave the reader
of the letter
‘satisfied’
II. Complimentary close III. Signature consists of:
I. Salutation (saying (saying “Goodbye”) Written signature of person
“hello”) Use these alternatives: writing letter
used as the opening in Yours sincerely Name
a business letter. (when address the Job title
E.g: - Addressee is a man person by name). E.g: Yours sincerely ->
-> Dear Mr. Smith. Yours faithfully complimentary close
- Addressee is a (when address the Min Lee -> writer’s signature
woman -> Dear Ms. person as “Dear John Miller -> writer’s name
Lawrence. Madam/ Sir) Assistant Manager -> Job
title
Style
Tone
Key notes
The general quality or character of the
letter which indicates the attitude of
Depend on the subject matter of the letter the writer and the relationship of the
Key points are the most Additional details are -Addtional invented details are the
important points in the the minor points in the details that you supply and always
relevant to the situation/task.
situation/task. situation/task.
Quality factor