Professional Documents
Culture Documents
Mendero Npi
Mendero Npi
Orientation phase
How are you today I'm doing fine Giving recognition Helps grant an
ma’am? opportunity to start a
conversation and
recognize the client
as a person. It
welcomes the client
with respect and
warmth
Working phase
Ma’am may I ask I pooped 3 times and Active listening Show interest in what
how many times did it is a lot, watery, and the client has to say.
you poop for this the color is yellowish, Acknowledging that
period? Gaano you're listening,
kadami? What's the understanding and
consistency? What engaging with them
color?
Termination Phase
Alright ma’am thank Thank you Offering hope and Lightning the mood
you and get well humor with humor, keep the
soon. patient in a positive
state of mind