Professional Documents
Culture Documents
PO PO PO PO PO PO PO PO PO PO PO PO PS PS PS
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CO4 2 1 0 3 2 2 1 2 2 0 2 3 1 0 2
CO5 0 2 2 0 1 2 2 1 2 1 0 2 2 1 0
Department School of Management Credits 3
Program name & Master of Business Administration (MBA), MBAD Lecture 3
Code
BOS Id 12 Tutorial
Course Name CONSUMER BEHAVIOR & INSIGHTS Practical
Course Code MB 202 (M2) CWA 25%
Course Category Discipline Specific Elective (DSE) MSA 25%
Semester 2 ESA 50%
COURSE OUTCOMES: On completion of the course, the students will be able to:
CO1: Understand basic concepts and principles of consumer behaviour so that effective marketing
programmes can be developed.
CO2: Develop understanding of psychological processes that explain the effectiveness of marketing
strategy.
CO3: Apply consumer behaviour concepts to practical situations involving marketing strategy
CO4: Think critically, independently and creatively about consumer behaviour and in order to
examine buyer motivation, behavior in designing suitable marketing strategies.
CO5: Integrate consumer behaviour concepts into a framework that can be applied to an analysis
SYLLABUS
UNIT CONTENT Hrs.
1 Introduction
Nature Consumer Behaviour: nature and scope, Applying Consumer behaviour
knowledge, external and internal factors influencing buying behavior, Evolution of
consumer behavior as a field of study
2 Determinants of Consumer Behaviour:
Consumer motivation; Belief, Perception, Personality and Self-concept; Perception
Consumer Learning and Memory Attitudes: attitude change strategies.
3 Consumer in Social and cultural settings
Reference groups and their types and family influences, Opinion Leaders, family life
cycle; Social class, cultural; sub cultural and cross-cultural influences on consumer
behaviour; impact of media and globalization.
4 Consumer Decision Process
Problem Recognition; Information search and evaluation of Alternative; Purchased
Decisions; Post Purchase Behaviour, Howard Sheth Model; Engel Kollat, Blackwell
Model, Consumerism; Organizational Buying Behaviour.
5 Post Purchase Behavior and Consumer Insights
Post Purchase Behavior, Measurement of Consumer Satisfaction and Dis-satisfaction,
Repeat Buying, Brand Switching and Loyalty building, Complaining Behaviour; Buying
and disposing, Diffusion of Innovations and Consumer Adoption Process, Importance of
Consumer Insights for marketers, Sources of collecting Consumer Insights, Consumer
Insights and electronic word of mouth.
TEXT BOOKS:
TB 1: Consumer Behavior- Insights from Indian Market Majumdar Ramanu, PHI 12th Edition.
TB 2: Consumer Behavior, Schiffman Kanuk and S Ramesh Kumar, Pearson, Latest Edition.
TB 3: Graham, G., Critical Thinking in Consumer Behavior: Cases and Experiential Exercises”,
2nd Ed, Prentice Hall.
th
TB 4: Blackwell, R.D., Miniard, P.W., and Engel, J.F., Consumer Behavior, 10 Ed., South-Western
College Pub.
TB 5: Hoyer, Wayne. D &Devorah J Maclmnis, Consumer Behaviour, Houghton Mefflin
PO PO PO PO PO PO PO PO PO PO PO PO PS PS PS
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COs
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CO2 3 2 2 2 2 2 1 2 2 1 2 2 2 1 2
CO3 3 2 2 2 2 1 1 2 2 1 2 2 2 1 2
CO4 3 2 2 2 2 1 1 2 2 1 1 2 2 1 2
CO5 3 3 2 2 2 2 2 2 2 1 2 2 2 2 2
Department School of Management Credits 3
Program name & Master of Business Administration (MBA), MBAD Lecture 3hr
Code
BOS Id 12 Tutorial 0 hr
Course Name INTEGRATED MARKETING COMMUNICATIONS Practical 0 hr
Course Code MB 203 (M3) CWA 25%
Course Category Discipline Specific Elective (DSE) MSA 25%
Semester 2 ESA 50%
COURSE OUTCOMES:
CO 1: Demonstrate a comprehensive understanding of marketing communications theories and
concepts
CO 2: Determine marketing information required to plan and manage integrated marketing
communications campaigns
CO 3: Analyze the application of different elements of promotional mix
CO 4: Decide objectives and strategies for IMC
CO 5: Develop the messages to achieve IMC objectives
SYLLABUS
UNIT CONTENT Hrs
1. The Practice and Environment of IntegratedMarketing Communications:An 9
Overview of Integrated Marketing Communications, Promotional MixElements, The
MarketingCommunications Decision-
Making Process, Environmental, Regulatory, and Ethical Issues, Environmental
MarketingCommunications, Regulation of Marketing Communications
2. Fundamental IMC Planning and Decisions:Segmentation bases, Market 11
Segmentation Process, Targeting, and Positioning, The Communications
Process,Behavioral Foundations of MarketingCommunications,
Objective Setting and Budgeting - The Hierarchy of MarcomEffects, Determining
Integrated Marketing CommunicationsObjectives, DAGMAR: An Approach to
Setting Objectives, Characteristics of Objectives, Establishing and Allocating the
Promotional Budget
3. Advertising Management and MediaChoices: Overview of Advertising 9
Management, The Advertising Management Process, The Role Of Ad Agencies And
Other MarketingCommunication Organizations, Effective and Creative Ad Messages,
Endorsers and Message Appeals in Advertising, Traditional Advertising Media,
Digital Media: Online, Mobile, and App Advertising, Social Media, Media Planning
and Analysis
4. Sales Promotion Management: Sales Promotion Overview and the Role of Trade 8
Promotion, The Nature of Sales Promotion, Consumer Sales Promotion: Sampling
and Couponing, Premiums and Other Promotions
5. Other IMC Tools: Public Relations, Content Marketing, Sponsorships, Packaging, 8
Point-of-Purchase Communications, Personal Selling
Measuring the Effectiveness of thePromotional Program - Measuring Ad Message
Effectiveness, Measuring the Effectiveness of Other Program Elements
TEXTBOOKS:
TB 1: J. Craig Andrews and Terence A. Shimp, Advertising, Promotion, and other aspects of
Integrated Marketing
Communications, 10th ed., Cengage Learning.
TB 2: George E. Belch & Michael A. Belch, Advertising and Promotion, 12th Ed, McGraw Hill
TB 3: Kenneth E. Clow, Donald Baack, Integrated Advertising, Promotion, and Marketing
Communications, 9th Ed, Pearson
TB 4: Kruti Shah, Advertising and Integrated Marketing Communications, McGraw Hill
Education (India) Private Limited
REFERENCES:
Ref 1: Chintamani Rao, Making Marketing Music Integrated Marketing Communications at Work,
Bloomsbury
Ref 2: Kirti Dutta, Integrated Marketing Communications, Oxford University Press
Ref 3: Jerome M. Juska, Integrated Marketing Communication Advertising and Promotion in a
Digital World, 2nd Ed. Routledge Taylor and Francis
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COs 1 2 3 4 5 6 7 8 9 10 11 12 O1 O2 O3
CO1 3 2 1 2 2 1 0 1 2 1 2 2 2 1 2
CO2 3 2 2 2 2 2 1 2 2 1 2 2 2 1 2
CO3 3 2 2 2 2 1 1 2 2 1 2 2 2 1 2
CO4 3 2 2 2 2 1 1 2 2 1 1 2 2 1 2
CO5 3 3 2 2 2 2 2 2 2 1 2 2 2 2 2
Specialization- Finance
CO1 3 0 2 1 2 3 1 0 3 1 2 2 2 1 0
CO2 2 0 3 2 3 1 2 2 0 2 1 1 0 2 1
CO3 1 3 2 2 1 0 2 1 0 2 2 2 1 3 0
CO4 2 1 0 3 2 2 1 3 2 0 2 3 1 0 2
CO5 0 2 3 0 1 2 2 1 2 1 0 3 2 2 0
Department School of Management Credits 3
Program name & Master of Business Administration (MBA), MBAD Lecture 3 hr
Code
BOS Id 12 Tutorial 0 hr
Course Name FINANCIAL INSTITUTIONS AND MARKETS Practical 0 hr
Course Code MBA 202 (F2) CWA 25%
Course Category Discipline Specific Elective (DSE) MSA 25%
Semester 2 ESA 50%
COURSE OUTCOMES:
CO 1: Understand the architecture and functioning of an economy and its key players.
CO 2: Understand the fabrication of Financial Markets
CO 3: Understanding Working of Capital market, debt market, money market in India
CO 4: Evaluating the volatility of financial instruments.
CO 5: Evaluate the effectiveness of different players in the financial market including Regulators
like RBI, SEBI, PFRDA and IRDA
SYLLABUS
UNIT CONTENT Hrs
1. Indian Financial System -Introduction 9
An overview of the Indian financial system, major reforms in the last decade:
Payment banks, GST, monetary policy, issues in financial reforms and
restructuring; future agenda of reforms.
2. Financial Markets in India 9
Introduction to Financial Markets in India: Role and Importance of Financial Markets,
Types of Financial Markets: Money Market; Capital Market; Factors affecting
Financial Markets, Linkages Between Economy and Financial Markets, Integration of
Indian Financial Markets with Global Financial Markets.
3. Management of Banking and Other Institutions 9
(a) Depository Institutions: Commercial Banks and Industrial Finance, NPA, Risk
Management in Banks, Basel Norms, Bank Credit, Performance of Indian Banking.
(b) Non-Depository Institutions: Mutual Funds, Measuring Performance of Mutual
Funds, different types of schemes, concept of NAV, Working and Regulatory
Framework of UTI, LIC and GIC.
4. Financial Instruments 9
Equity Shares, New Issue Market and Secondary Market- The Allocative and
Operational Efficiency, Preference Shares, Private Placement-Channels, Debentures
and Other Fixed Income Securities, Other Financial and Monetary Instruments
5. Regulatory Institutions in India 9
RBI, SEBI, IRDA, PFRDA, Role of central bank, Universal Banking: need and
importance, trends and RBI guidelines, Core banking solution (CBS); RTGS and
internet banking, CAMELS rating system.
TB 1: Bhole, L.M. and Mahakud, Jitendra, “Financial Institutions and Markets: Structure,
Growth and Innovations”, Tata McGraw Hill, 5th edition
TB 2: Pathak, B. Indian Financial System (4th ed). Pearson Publication
TB 3: Burton, Maureen and Brown, Bruce, “The Financial System and The Economy”, PHI
Learning Pvt. Ltd., 5th Edition
TB 4: Khan, M.Y: Indian Financial System, Tata McGraw Hill, Delhi
REFERENCES:
Ref 1: Desai, Vasant, “Fundamentals of the Indian Financial System”, Himalaya Publishing
House, 6th revised edition
Ref 2: Gomez, Clifford, “Financial Markets, Institutions & Financial Services”, Prentice Hall of
India, 1st edition
Ref 3: Gurusamy S., “Indian Financial System”, Tata McGraw Hill, 2nd edition
CO1 3 3 0 2 2 2 1 1 3 0 1 3 2 2 0
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CO3 2 2 1 3 1 0 1 2 2 1 2 2 1 3 1
CO4 2 3 2 3 2 0 1 2 3 1 1 1 1 1 2
CO5 2 2 1 2 1 0 0 1 2 0 1 0 2 1 0
Specialization – Human Resource Management
CO1 3 2 3 2 0 0 1 0 2 1 3 2 0 2 2
CO2 2 2 3 3 0 1 2 0 2 3 3 2 2 2 2
CO3 2 2 2 2 1 2 3 0 2 2 3 3 2 0 1
CO4 2 2 3 3 0 1 3 0 3 3 2 3 3 2 2
CO5 3 3 3 3 1 2 3 0 2 3 2 2 3 2 2
Department School of Management Credits 3
Program name & Master of Business Administration (MBA), MBAD Lecture 3
Code
BOS Id 12 Tutorial
Course Name COMPENSATION AND REWARD MANAGEMENT Practical
Course Code MB 202 (H2) CWA 25%
Course Category Discipline Specific Elective (DSE) MSA 25%
Semester 2 ESA 50%
COURSE OUTCOMES: On completion of the course, the students will be able to:
CO1: Assess the concepts of compensation, compensation management, and the theories related to
compensation
CO2: Analyze the concepts of job analysis, and job evaluation and implement the same in
designing compensation
CO3: Formulate pay structures after understanding the various types of wages, salary structures,
and rewards
CO4: Assess the different forms of compensation and rewards and understand the concept of
executive compensation.
CO5: Interpret international compensation and analyze the contemporary trends in compensation
and reward management
SYLLABUS
UNIT CONTENT Hrs
1. Nature of Compensation and Reward Management 9
Meaning & components of compensation; Meaning, scope, objectives & principles of
compensation management; Factors influencing compensation policy; Economic &
behavioral theories of compensation.
2. Job analysis & Evaluation: the base of compensation management 9
Job Analysis: Concept, uses & process; Job description & Job specification; Job
evaluation: meaning, nature, functions, analytical & non analytical methods of Job
evaluation.
3. Compensation and Reward Management 9
Concepts of minimum wage, living wage and fair wage; Wage Boards, Pay
Commissions; Salary Structures: pay levels, designing pay ranges and bands,
compensation structure; Pay structure in practice: Basic salary, DA, Allowances,
Bonus; Fringe benefits. Recognizing the worth of employee’s knowledge and skill,
Rewarding employees contributions, Supporting team work, Millennium trends in
Compensation
4. Types of Compensation & Executive compensation 9
Performance based pay; Skill based pay; Competency based pay; Incentives –
Individual based, group & team based, Gain sharing plans; Profit sharing plans and
Cafeteria plan; Employee benefits – Stock option plans, fringe benefits, retirement
benefits. Executive Compensation – Factors affecting Executive compensation,
reasons for high executive compensation.
5. International compensation & related contemporary issues 9
International compensation; Types of overseas employment; expatriate compensation
& its elements; Approaches to designing international reward package; Third country’s
nationals compensation; ESOPs to staff of multinationals; Contemporary issues-
attrition rates, reasons for high attrition, impact of high labor cost & attrition, ways to
stem attrition, emerging compensation landscape.
TEXT BOOKS:
TB1: Joseph J. Martocchio, Strategic Compensation: A Human Resource Management Approach,
10th edition, Pearson Publishers 2020
TB2: Richard.I. Henderson, “Compensation Management in Knowledge- based World”, Prentice-
Hall.
TB3: Thomas.P. Plannery, David.A. Hofrichter & Paul.E. Platten. “People, Performance & Pay:
Dynamic Compensation for Changing Organizations”, Free Press.
TB4: Dipak Bhattacharya, Compensation Management, Oxford University Press,
ISBN:9780199456543, 2014 edition
CO1 3 2 0 2 2 2 1 1 3 0 3 2 0 2 2
CO2 2 2 2 3 3 1 0 1 1 2 3 2 2 2 2
CO3 2 2 1 3 1 0 1 2 2 1 3 3 2 0 1
CO4 2 2 2 3 2 0 1 2 3 1 2 3 3 2 2
CO5 3 3 3 3 1 2 3 0 2 3 2 2 3 2 2
Department School of Management Credits 3
Program name & Master of Business Administration (MBA), MBAD Lecture 3
Code
BOS Id 12 Tutorial
Course Name CROSS CULTURAL MANAGEMENT Practical
Course Code MB 203 (H3) CWA 25%
Course Category Discipline Specific Elective (DSE) MSA 25%
Semester 2 ESA 50%
COURSE OUTCOMES: On completion of the course, the students will be able to:
CO1: Appreciate the critical role of culture in international business and the importance of
managing cultural differences
CO2: Understand the different models of culture used in international management that will help
to critically analyze the role of national culture on management practices
CO3: Analyze the interacting spheres of culture including organizational culture, professional
culture, national culture, and industry culture
CO4: Evaluate and critique different definitions and models of culture
CO5: Acquire the soft skills needed to manage in a global context
SYLLABUS
UNIT CONTENT Hrs.
1 Introduction 9
What is culture; Models of culture; Measurement of culture; Cross-cultural differences
and their role and effects in the workplace. Determinants of Culture, Facets of culture,
Levels of Culture, National Cultural dimensions in the business context, The influence
of National Culture on business culture, Business Cultures: East and West, Emerging
Business Culture in India.
2 Cultural Dimensions and Dilemmas 9
Value orientations and Dimensions, Cultural Shock, Reconciling cultural dilemmas,
Culture and Styles of Management: Management tasks and cultural values.
3 Culture and Organizations 9
Culture and corporate structures, Culture and Leadership, Culture and Strategy,
Cultural change in Organizations, Culture and marketing, Cultural Diversity.
4 Culture and Communication 9
Business communication across cultures, Barriers to intercultural communication,
Negotiating Internationally. Working with International teams
5 Culture and Group Process 9
Groups processes during international encounters, Conflicts and cultural differences,
Understanding and dealing with conflicts, Developing Intercultural relationships.
TEXT BOOKS:
TB 1: Browaeys, M. J. & Roger, P. (2015). Understanding Cross-Cultural Management. New
Delhi: Pearson Education.
TB 2: Thomas, D. C. (2014). Cross Cultural Management. New Delhi: Sage Publications.
TB 3: Holdon, Nigel. (2012). Cross Cultural Management: Knowledge Management Perspective.
New Delhi: Prentice Hall.
TB 4: Browaeys, M. & Price, R. (2008). Understanding cross-cultural management. Harlow, UK:
Prentice Hall.
TB 5: Henry, L. Maznevski, J. and Dietz. (2009). International Management Behavior: Leading
with a Global Mindset. Chichester, UK: Wiley.
CO1 3 2 3 3 1 0 1 1 2 1 3 2 0 2 2
CO2 1 1 3 1 0 1 2 2 1 3 3 2 2 2 2
CO3 2 2 3 2 0 1 2 3 2 2 3 3 2 0 1
CO4 2 2 3 3 0 1 3 0 3 3 2 3 3 2 2
CO5 2 3 3 3 1 2 3 0 2 3 2 2 3 2 2
Relationship between the Course Outcomes (COs), Program Outcomes (POs) and the
Program Specific Objectives (PSOs) for MB 201 (SC1)
PO PO PO PO PO PO PO PO PO PO1 PO1 PO1 PSO PSO PSO
1 2 3 4 5 6 7 8 9 0 1 2 1 2 3
COs
CO1 1 3 2 2 2 0 0 1 1 0 0 1 2 2 1
CO2 1 3 2 2 2 0 0 1 1 0 0 1 2 2 1
CO3 1 3 2 2 3 0 0 1 1 0 0 1 2 2 1
CO4 1 3 2 2 3 0 0 1 1 0 0 1 2 2 1
CO5 1 3 2 2 3 1 0 1 1 0 0 1 2 2 1
Department School of Management Credits 3
Program name & Master of Business Administration (MBA), MBAD Lecture 3 hr
Code
BOS Id 12 Tutorial 0 hr
Course Name WAREHOUSING AND INVENTORY MANAGEMENT Practical 0 hr
Course Code MB 202 (SC2) CWA 25%
Course Category Discipline Specific Elective (DSE) MSA 25%
Semester 2 ESA 50%
COURSE OUTCOMES: On completion of the course, the students will be able to:
CO 1: Understand the Role of warehousing and transportation to meet the effectiveness of Supply
Chain Management.
CO 2: Apply warehousing and inventory management systems for running the business efficiently.
CO 3: Analyze the functions of Warehouse Management Systems/Inventory Management Systems
in various situations.
CO 4: Evaluate inventory and efficient warehousing management in business for optimum
utilization of resources.
CO 5: Develop the methods of bar-coding/ RFID and other paperless technologies.
SYLLABUS
UNIT CONTENT Hrs
1. Inventory 9
Introduction to Inventory Management, Functions of Inventory, Methods of Controlling
Stock Levels, Returns Management, Inventory Classification, Overview of Outsourcing,
Inventory-Related costs, EOQ.
2. Warehousing 9
Introduction to Warehousing Concepts, Introduction to Warehouse Layout & Design,
Introduction to Warehouse Process, Types of Warehouses, FTWZ, Warehousing
Functions, Decisions and Operations, warehouse location.
3. Warehouse Management System 9
Warehouse Management System (WMS), WMS classification, Independent Demand
Systems, Dependent Demand Systems.
4. Material Handling 9
The Principles and Performance measures of Material Handling Systems, The
Fundamentals of Various Types of Material Handling Equipment, Importance of
Labeling, Automated material handling, AGV.
5. Technological Developments 9
Role of Automation, AS/RS (Automated Storage & Retrieval System), Bar Coding
Technology & Application in Logistics Industry, RFID Technology & Applications, e-
Commerce Logistics, EDI, ERP.
TEXT BOOKS:
TB 1: Warehouse Management: A Complete Guide to Improving Efficiency and Minimizing Costs
in the Modern Warehouse (3e) By Gwynne Richards2015
TB 2: Warehouse Management and Inventory Control, J.P Saxena 2016.
REFERENCES:
Ref 1: Raghuram, G. &Rangraj, N., Logistics and Supply Chain Management: Cases and Concepts,
Macmillan: New Delhi.
Ref 2: Ballou, R. H. Business Logistics Supply Chain Management: Planning, Organising and
Controlling Supply Chain.McGraw Hill: New Delhi.
Ref 3: Simchi-Levi, D., Kaminski, P. &Simchi-Levi, E. Designing and Managing Supply Chain:
nd
Concepts, Strategies and Case Studies (2 Ed.). McGraw Hill: New Delhi.
CO1 1 2 2
CO2 2 2 1
CO3 1 3 2 3 1
CO4 1 2 1 1
CO5 2 1
Department School of Management Credits 3
Program name & Code Master of Business Administration (MBA), MBAD Lecture 3
BOS Id 12 Tutorial 0
Course Name LOGISTICS AND SUPPLY CHAIN MANAGEMENT Practical 0
Course Code MB 203 (SC3) CWA 25%
Course Category Discipline Specific Elective MSA 25%
Semester 3 ESA 50%
COURSE OUTCOMES:
CO Understanding the basic concepts of Logistics & Supply chain management which is an upcoming field in India.
1:
CO Examine the role of logistics in the supply chain within a focal firm as well as between organizations linked within a
2: given supply network.
CO Develop an idea of the expanding role of logistics in business today and logistics future challenges and opportunities.
3:
CO Evaluate the importance of all activities of the supply chain and an understanding of concepts like inbound and
4: outbound logistics, 3 PLs & 4 PLs, inventory management, bullwhip effect etc.
CO Learn the role of Information Technology in Supply Chain Management.
5:
SYLLABUS
UNIT CONTENT Hrs
1. Introduction: Logistics- A system concept, Scope of Logistics, Integrated Logistics, Defining Supply Chain 9
Management, Supply Chain Integration and Coordination, Types of Supply Chain and Supply Chain Networks,
Processes & Players in Supply Chain Management. Logistics Interface with Production and Marketing,
Overview of International Logistics management, Logistics System Analysis and Design, Reverse Logistics,
Warehousing and Distributing Centers.
2. Planning & Coordinating Demand and Supply in Supply Chain: Demanding Forecasting, Aggregate 9
Planning & Coordination in Supply Chain, Consumer Demand and the Future of the Supply Chain, Purchasing
and SCM, Forecast accuracy, Collaborative planning, forecasting, and replenishment (CPFR) technique,
Understanding Push and Pull, Characteristics of push and pull in supply chain, Material requirement planning
and Just In Time.
3. Transportation Management: Role of transportation in the Supply Chain, Transportation Models and 9
Solution Techniques, Multimodal Transport Document, Performance Characteristics and Selection
Transportation performance, The Multimodal Transportation of Goods Act 1993, Costs and Value Measures,
Sourcing decisions in a Supply Chain, Cost Minimization.
4. Strategic Issues: Impact of Globalization on Value Chain, Global Supply Chain, Supply Chain Network 9
Configuration, Inbound & Out bound Logistics, Outsourcing and 3PL & 4 PL, Lean & Agile SCM, e-Commerce
Logistics, Logistics future challenges and Opportunities.
5. IT & Supply Chain: Measuring SC Performance, Information Technology and Supply Chain, Electronic Data 9
Interchange, ERP Tools, Bar Coding & RFID Technology, IOT based SCM.
TEXT BOOKS:
TB 1: Asopa, V.N: Shipping Management: Cases and Concepts, Macmillan, New Delhi.
TB 2: Bowersox , Donal J and Closs , David J: Logistical Management, Tata McGraw Hill, New Delhi.
REFERENCES:
Ref 1: Donald Wood, International Logistics, Pinnacle Learning, New Delhi.
Ref 2: Sople, V V: Logistics Management, Pearson, New Delhi.
Ref 3: Donald Wood, International Logistics, Pinnacle Learning, New Delhi.
CWA- Class Work Assessment, MSA- Mid Semester Assessment, ESA- End Semester Assessment
Relationship between the Course Outcomes (COs), Program Outcomes (POs) and the Program Specific
Objectives (PSOs) for MB 203 (SC3)
PO PO PO PO PO PO PO PO PO PO1 PO1 PO1 PSO1 PSO2 PSO
COs 1 2 3 4 5 6 7 8 9 0 1 2 3
CO1 3 2 3 2 3 1 3 1
CO2 2 3 3 2 3 1 1 1 3 1 2
CO3 1 2 3 1 1 2 1 1 1 1 3
CO4 3 1 1 1 1 2 2 2 2 3 3
CO5 2 2 3 1 2 2 3 1 1 1 3
P P P P P P P P P PO PO PO PS PS PS PS
O1 O2 O3 O4 O5 O6 O7 O8 O9 10 11 12 O1 O2 O3 O4
COs
CO1 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
CO2 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0
CO3 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
CO4 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0
CO5 0 0 2 0 0 0 0 0 0 0 0 0 0 1 0 0
Department School of Management Credits 3
Program name & Master of Business Administration (MBA), MBAD Lecture 3 hr
Code
BOS Id 12 Tutorial 0 hr
Course Name BUSINESS INTELLIGENCE Practical 0 hr
Course Code MB 202 (BA2) CWA 25%
Course Category Discipline Specific Elective (DSE) MSA 25%
Semester 2 ESA 50%
COURSE OUTCOMES: On completion of the course, the students will be able to:
CO 1:
CO 2:
CO 3:
CO 4:
CO 5:
SYLLABUS
UNIT CONTENT Hrs
1. Business Intelligence and Business Decisions 9
Introduction to BI, Role of BA and Data Science in BI, Decision Support Systems,
Group Decision Support and Groupware Technologies, Expert Systems. Creating
Databases and Tables, Databases and Data warehouse, OLAP, OLTP, Data Mart,
Fundamental of SQL (DDL, DML, and JOINS), Concept of Data Quality, Data
Processing phases, Data Warehouse Architecture.
2. Introduction to Tableau 9
Introduction to Tableau, BI Reporting with Tableau, Tableau interface, Data
Connections, Organizing & Simplifying Data, Creating Charts in Tableau,
Performing calculation in Tableau, Using Analytics to analyse data, creating
Dashboard in Tableau
3. Business Intelligence 9
Effective and timely decisions – Data, information and knowledge – Role of
mathematical models – Business intelligence architectures: Cycle of a business
intelligence analysis – Enabling factors in business intelligence, projects –
Development of a business intelligence system – Ethics and business intelligence.
4. Knowledge Delivery 9
The business intelligence user types, Standard reports, Interactive Analysis and Ad
Hoc Querying, Parameterized Reports and Self-Service Reporting, dimensional
analysis, Alerts/Notifications, Visualization: Charts, Graphs, Widgets, Scorecards and
Dashboards, Geographic Visualization, Integrated Analytics, Considerations:
Optimizing the Presentation for the Right Message.
5. Efficiency 9
Efficiency measures – The CCR model: Definition of target objectives- Peer groups –
Identification of good operating practices; cross efficiency analysis – virtual inputs
and outputs – Other models. Pattern matching –cluster analysis, outlier analysis
Suggested
TEXT BOOKS:
TB 1:
TB 2:
REFERENCES:
Ref 1:
Ref 2:
Ref 3:
PO1 PO2 PO3 PO4 PO5 PO6 PO7 PO8 PO9 PO10 PO11 PO12 PSO1 PSO2 PSO3
COs
CO1
CO2
CO3
CO4
CO5
Department School of Management Credits 3
Program name & Master of Business Administration (MBA), MBAD Lecture 3 hr
Code
BOS Id 12 Tutorial 0 hr
Course Name DATA MINING Practical 0 hr
Course Code MBA 203 (BA3) CWA 25%
Course Category Discipline Specific Elective (DSE) MSA 25%
Semester 2 ESA 50%
COURSE OUTCOMES:
CO 1: Develop an understanding of data mining functionalities and issues in data mining.
CO 2: Apply Business Analytics and its processes for Data Modeling, Data Cleansing, and Data
Visualization.
CO 3: Analyze different Parametric and Non-parametric tests for analysis.
CO 4: Evaluate different data modeling techniques for data analysis.
CO 5: Investigate the roles and responsibilities of Data scientists for best practices in data
analytics and business
SYLLABUS
UNIT CONTENT Hrs
1. Introduction 8
Introduction Motivation and importance, different kinds of data, data mining
functionalities, classification ofdata mining systems, and major issues in data
mining.
2. Understanding Data 9
Business Analytics life cycle, best practices and Next practices of Business Analytics,
Integration of
Business Analytics and Business Processes, Different kinds of data, Data Modeling,
Data Cleansing, Data
Visualization
3. Testing of Data 10
Hypothesis testing, Parametric and Non-parametric tests, Exploratory Data
Analysis (using R),PredictiveModeling using Rattle-Decision trees, Logistic
Regression-Association and binary logistic regression, andimportance of control
variables, Market Basket Analysis, Exploratory Data Analysis (using R).
4. Data Modeling 10
Cluster Analysis Types of data in cluster analysis, categorization of major clustering
methods, partitioning
methods, hierarchical methods, density-based methods, grid-based methods, model-
based clustering
methods, clustering high dimensional data, outlier analysis.
5. Job of a Data Scientist 8
Job specification and description of Data Scientist, Career opportunities and the
way forward, Best practicesin data analytics and business intelligence.
TEXT BOOKS:
TB 1: Daniel T. Larose (Author), Chantal D. Larose (Author) Data Mining and Predictive
Analytics, 2ed (MISL-WILEY),
2016.
TB 2: Fausto Pedro García Márquez Benjamin Lev. Advanced Business Analytics. Springer,
2015.
TB 3: Tan, P. N., Steinbach, M., & Kumar, V Introduction to data mining. Pearson Education
India, 2016.
TB 4: Witten, I. H., Frank, E., Hall, M. A., Pal, C. J., & DATA, M.Practical machine learning
tools and techniques,2005.
REFERENCES:
Ref 1: Jiawei Han and Micheline Kamber, Data mining: Concepts and Techniques, Morgan
Kaufmann Publishers, 2012
Ref 2: Ian H. Witten and Eibe Frank, Data Mining: Practical Machine Learning Tools and
Techniques, Morgan Kaufmann,
2011.
PO1 PO2 PO3 PO4 PO5 PO6 PO7 PO8 PO9 PO10 PO11 PO12 PSO1 PSO2 PSO3
COs
CO1 0 0 0 2 0 0 0 0 0 0 0 0 0 0 0
CO2 0 0 2 2 0 0 0 0 0 0 0 0 0 1 0
CO3 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0
CO4 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0
CO5 0 2 2 0 0 0 0 0 1 0 0 0 0 2 0
Specialization- International Business
CO1 3 1 0 2 0 1 0 1 1 0 2 2 1 2 2
CO2 1 2 0 2 0 1 2 1 2 3 2 2 3 1 3
CO3 2 2 1 3 1 1 1 2 2 1 2 1 2 2 3
CO4 2 1 1 3 0 2 1 3 2 0 3 2 3 1 2
CO5 2 2 2 3 1 1 1 1 2 3 1 2 2 2 3
Department School of Management Credits 3
Program name & Master of Business Administration (MBA), MBAD Lecture 3 hr
Code
BOS Id 12 Tutorial 0 hr
Course Name EXPORT & TRADE DOCUMENTATION Practical 0 hr
Course Code MB 202 (IB2) CWA 25%
Course Category Discipline Specific Elective (DSE) MSA 25%
Semester 2 ESA 50%
COURSE OUTCOMES:
CO 1: Develop an understanding about export trade, legalities of trade and its documentation
CO 2: Develop an understanding of foreign exchange and major currencies
CO 3: Analyze the strengths, weaknesses, opportunities and threats of international trade
CO 4: Comprehend the process related to pre shipment documentation and different methods of
transportation
CO 5: Comprehend the customs formalities, Import & Export Documentation
SYLLABUS
UNIT CONTENT Hrs
1. Exporting Preliminary Consideration 9
Generation of Foreign enquiries, obtaining local quotation & offering to
overseas buyers scrutinizing export order, opening L/C by buyers- Export
Controls and Licenses –Patent, Trade Mark, Copy Right Registrations –
Confidentiality and NDA
2. Export Sales 9
Selling and Purchasing- Consignment - Leases – Marine and Air Causality Insurances
- Export Finance - Forex - Major currencies, Exchange rates, relations & impact -
Export costing and pricing & In terms – Export License – Import License
3. Export Packaging 9
Preparation of pre shipment documentation – Methods of Transportation –
Country of Origin Marking- Inspection of Export consignment - Export by Post,
Road, Air & Sea - Claiming for Export benefits and Duty drawbacks
4. Shipment & Shipping documents 9
Complicated problems in shipments & negotiation of shipping documentations -
Corporate marketing strategies - 100% EOU & Free trade zone - Deemed Export –
Isolated Sales Transactions
5. Acts for export/import Commencement 9
Customs Formalities - Export Documentation - Export of Services - Export of
Excisable Goods - Import Documentation - Clearance - 100% export-oriented
units - customs house agents - import of different products - import/export
incentives - import licenses etc..
TEXT BOOKS:
TB 1: Shri C Rama Gopal, Chartered Accountant, Export Import Procedures- Documentation and
Logistics, Publisher: New Age International
TB 2: Justin Paul & Rajiv Aserkar, Export Import Management
TB 3: Thomas E Johnson and Donna L Bade Export and Import Procedures and Documentations.
REFERENCES:
Ref 1: Ram Singh, International Trade Logistics: Oxford publication.
PO1 PO2 PO3 PO4 PO5 PO6 PO7 PO8 PO9 PO10 PO11 PO12 PSO1 PSO2 PSO3
Cos
CO1 2 1 1 2 2 2 1 1 2 1 1 3 2 2 3
CO2 3 3 2 3 2 1 1 2 2 1 1 2 2 2 3
CO3 3 2 2 3 2 1 1 1 2 1 1 2 2 2 2
CO4 3 3 1 3 1 1 2 1 2 1 1 2 2 3 3
CO5 1 1 1 2 1 1 1 1 2 3 1 2 1 2 2
Department School of Management Credits 3
Program name & Master of Business Administration (MBA), MBAD Lecture 3 hr
Code
BOS Id 12 Tutorial 0 hr
Course Name INTERNATIONAL BUSINESS ENVIRONMENT Practical 0 hr
Course Code MB 203 (IB3) CWA 25%
Course Category Discipline Specific Elective (DSE) MSA 25%
Semester 2 ESA 50%
COURSE OUTCOMES:
CO 1: Recognize the concept of the various constituents of international environment and their
impact on business.
CO 2: Apply the understanding of internationally diverse environment to various business
decisions.
CO 3: Analyze the risks associated in the international business decisions.
CO 4: Evaluate the possibilities of success of international business decisions.
CO 5:
Create business plan blueprint in context of international environmental aspect.
SYLLABUS
UNIT CONTENT Hrs
1. Introduction to International Business Environment: Introduction, 8
Characteristics of International Business, Reasons for entering International
Business, Difference between domestic and international business.
Complexities of International Business. Levels of Business Environment.
2. 8
Challenges of Global Planning: International Business Approaches – EPRG
Framework, Stages of Internationalization; The Multinational Corporations (MNCs)
– Evolution, Features and Benefits.
3. Political and Legal Environment: Political Systems, Legal Regulatory 7
Environment, Political risk assessment and protection techniques for multinational
corporations.
4. 11
International Investment - Types and significance of foreign investments, FDI &
FII – factors affecting international investment – growth and dispersion of FDI –
foreign investment in India –Indian companies going global.
5. 11
International Socio-Cultural Environment: Meaning of Culture; Organisation
Culture; Hofstede's Cultural Framework; Cultural Adaptation; Cultural Shock;
Cultural Traits.
Management of Personnel with different cultural backgrounds: Selection,
training and Development of People for Global assignments. Compensations and
reward practices among international firms.
TEXT BOOKS:
TB 1: Cherunilam. F, International Business Environment, Himalayan Publishing House, 2017
TB 2: Anant, Sundaram K., Stewart, Black, The International Business Environment, Pearson,
2015.
REFERENCES:
Ref 1: Aswathappa, K., International Business, McGraw Hill, 2020
Ref 2: Daniels, John D., International Business – Environments & Operations, Pearson, 2016
CO1 3 3 2 2 2 2 1 1 1 3 2 3 3 2 1
CO2 2 2 3 2 2 2 1 1 1 2 2 2 3 2 2
CO3 2 2 3 3 2 1 2 1 1 3 3 3 2 2 2
CO4 3 3 2 2 1 2 1 1 2 3 2 2 2 3 1
CO5 3 2 3 3 1 1 2 1 1 2 2 2 3 3 1