Professional Documents
Culture Documents
TRUE/FALSE
1. Consumer behavior refers to the process of ultimate buyers making purchasing decisions.
2. Kurt Lewin’s model of human behavior defines behavior as a function of the interactions of personal
influences and pressures exerted on them by outside environmental forces.
3. To better understand how consumers make buying decisions, marketers borrow extensively from the
sciences of physics and biology.
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Consumer Behavior
5. Kurt Lewin’s theory of human behavior has been modified by marketers to create a model for
understanding consumer behavior. In the adaptation, consumer behavior (B) is a function of the
interactions of interpersonal influences (I) and personal factors (P), or essentially B = f (I, P).
6. According to Kurt Lewin’s theory of human behavior, among the personal factors that come into play
affecting consumer behavior are one’s attitudes, learning and perception.
7. The only inputs that affect a consumer’s purchasing decisions are those provided by his or her
psychological makeup.
8. Culture can be defined as values, beliefs, preferences, and tastes that are handed down from one
generation to the next.
10. The core values of American culture include work ethic and the desire to accumulate wealth.
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Consumer Behavior
MSC: KN
11. While some cultural values change over time, basic core values do not.
12. The United States and Europe are finding that cultural influences are growing less important in
determining the purchasing behavior of consumers.
13. Dale and Lisa, ranchers from Wyoming, found that the meat of their large, slow-growing hogs were
not selling in American grocery stores. However, the animals command premium prices in Japan
where the meat is enjoyed for its flavor and fat content. The purchasing influence they are
experiencing is a cultural influence.
14. When using an e-tail Web site, the UK audience will become frustrated if there is no clear information
on which geography the Web site covers. Often, they will assume the site will not ship to them and
move on. American audiences are more accepting of Web sites that do not designate geography, and
assume the site will ship to their location. This example illustrates the cultural differences between
U.S. and UK consumers.
15. It was not until the introduction of the Chevrolet Nova in Mexico that marketers realized “no va” in
Spanish means “won’t go.” This linguistic error demonstrates how Chevrolet overlooked cultural
differences in its product introduction.
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Consumer Behavior
16. Understanding culture alone will not lead a marketer to success; understanding subculture is just as
essential.
17. Any non-homogeneous society will have numerous subcultures with identical modes of behavior.
18. Subcultures are groups within a larger culture that have their own distinct modes of behavior.
19. The three largest and fastest-growing U.S. ethnic subcultures are Hispanic Americans, African
Americans and Asian Americans.
20. America’s population is becoming more homogeneous as ethnic and racial minority groups blend in
through assimilation into the culture.
21. The cultural differences among Hispanic Americans usually do not affect their preferences as
consumers.
22. The Hispanic American population is not a single, homogeneous group, but instead a number of
groups, each of which differs culturally from the others.
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Consumer Behavior
23. Marketers are more concerned with the acculturation experience of a Hispanic American than the
country of national origin.
24. Highly acculturated Hispanic Americans are predominately born in the United States, and most speak
English by the third generation.
25. The African American culture in the United States runs the gamut from new immigrants to
multigenerational American families. However, this fact should be of little importance to a marketer
targeting subcultures within the group.
26. Although they share a common heritage, the African American community should be regarded as
different subcultures due to ranges in education, income, acculturation levels and demographics.
27. The Asian American subculture consists of more than two dozen ethnic groups, each of which brings
its own language, religion and values to the marketplace.
28. Individuals who aspire to become members of a certain group will often follow that group’s norms
before becoming a group member.
171
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The Project Gutenberg eBook of The Berkeleys and their
neighbors
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Language: English
BY
REVISED EDITION
NEW YORK
D. APPLETON AND COMPANY
1892
C , 1888,
B M. ELLIOT SEAWELL.
C , 1892,
B D. APPLETON AND COMPANY
P
A P , U. S. A.
BY THE SAME AUTHOR.