1. .................. is the total amount of money spent by a government on defense, development
projects, education, health, infrastructure, etc. A. Corporate expenditure B.expenditure C. Individual expenses D.Official expenses 2. Could you ............. ..... the departure time before we leave for airport? A. Check B.consult C. test D. forecast 3. The service wasn't .................. in the bill so we tipped the waiter $5. A. imported B. excluded C. included D. exported 4. I worked until 11 o'clock at night to meet the .................. for presenting the report. A. date B. appointment C. deadline D. time 5. Apart from selling products, sales staff are people dealing with customers …….. - their unhappy feedback on the company's products and services. A. supplies B. complaints C. words D.comments 6. The higher the .................. of a country, the richer its people are. A. balance of trade B. corporate entertainment C. gross domestic product D. local entertainment 7. Women have a number of .................. to manage stress. They know how to reduce it. A. campaigns B. strategies C. styles D. standards 8. The manager has decided to sack the new secretary because she .................. too many mistakes. A. took B. did C. made D. had 9. Many people say that they always feel under stress when .................. a valuable contract or meeting important visitors from abroad or even just when working to ....... deadlines. A. negotiating/ tight B. making/ narrow C. giving/sharp D. writing / short 10. I can decide the time when I arrive and leave the workplace, depending on the daily .................. A. workforce B. workload C. working D. work 11. We should focus on only one .......... of the market: the young or middle-aged. A. generation B. segment C. place D. people 12. At the workplace, less stress means more productivity because the ....... of stress are often illness and absenteeism from work. A. causes B. effects C. advantages D. gains 13. Lots of people complained that the service at this hotel is very ............ A. time saving B. inefficient C. exciting D. popular 14. Many people claim that some computer games ....... violent behavior in young children. A. consult B. encourage C. disturb D. discuss 15. If we let people work from home, we won't need so much office ......... and we can employ more staff. A. place B. location C. space D. Base 16. Our company has a reputation for prompt service that means goods will be ... within 24 hours of your order. A. delivered B. produced C. advertised D. damaged 17. Competing for too many contracts is beginning to……….. my health. I can't seem to relax when I get back home. A. affect B. defect C. reject D. object 18. This chocolate mousse is very delicious. Could I have the ……? A. recipe B. receipt C. cook D. relief 19. ........... is any organized effort to gather information about what customers want or need. A. Market share B. Market value C. Market research D. Market price 20. Having to .................. a formal meeting or making a presentation to senior executives can cause stress, especially for the first time. A. direct B. lead C. show D. resign 21. Wincote International, an outdoor-products company based in Colorado, launch .................. Of jackets and boots for men and women eighteen months ago. A. a life B. a range C. a delivery D. a discount 22. ............. is how personally satisfied you are with the way you live and work. A. Living standard B. Quality of life C. Lifecycle D. Life expectancy 23. If you want to borrow money from a bank, you will want to know the .......... A. exchange rate B. population rate C. unemployment rate D. interest rate 24. A flexi-time system can help to reduce stress levels of employees by giving them more control over their ........... A. working hours B. working style C. working conditions D. working class 25. Mr. Phil is going to attend a training course abroad, so Ms. Duboi is ................ him as the Sales Manager till October. A. changing B. reporting C. exchanging D. replacing 26. That country was able to repay some of its loans from abroad, thus, it could reduce its .............. A. foreign investment B. trade deficit C. trade surplus D. foreign debt 27. If you want to resign from your present job, you must send a .................. to your boss. A. paper B. message C. word D. notice 28. Peter thought October was too early for the seminar so he suggested ....... until November. A. turning it down B. carrying it out C. giving it up D. putting it off 29. There are two ................., to consider: first, outsourcing the cleaning and second, hiring a full time cleaner. A. types B. means C. options D. models . 30. A clean, quiet, comfortable and friendly ............... can actively reduce levels of stress. A. working environment B. work-life balance C. fast promotion D. incentive scheme 31. As I had to .................. an important visitor from abroad, I asked different colleagues if they knew a good restaurant in town. A. discuss B. entertain C. recommend D. criticize 32. In order to make a corporate event successful, you have to .................. your aim in entertaining people at a particular event. A. classify B. simplify C. satisfy D. identify 33. Coke risks .................. money if it doesn't sell the kinds of drinks consumers now want to buy. A. earning B. making C. lending D. losing 34. Our boss was caught in a ................... and got to Heathrow airport forty minutes late. A. traffic light B. traffic jam C. traffic circle D. traffic warden 35. Our visitors will be very .................. if nobody picks them up at the airport. A. satisfied B. grateful C. upset D. pleased 36. Stress is a continuous feeling of …......... that prevents you from relaxing. A. worry B. happiness C. comfort D. excitement 37. Last week, he .................. part in an English speaking contest and won the first prize. A. took B. played C. shared D. chose 38. We find it difficult to .................. on our work because there isn't enough space and we don't have privacy, either. A. conclude B. contact C. contribute D. concentrate 39. She had to work overtime to meet the deadline for .................. the report. A. organizing B. making C. creating D. presenting 40. Companies should try to reduce their employees" stress levels before they ........ affect the productivity. A. strictly B. severely C. expectedly D. eagerly 41. Consumer ............... is the description of a typical customer. A. profile B. behavior C. goods D. research 42. By following a tight monetary policy, the government has reduced the ............. to 2%. A. inflation rate B. low taxes C. cheap rents D. exchange rate 43. In order to be successful, for a brand, marketers have to know what the consumer needs and wants, so .................. market research is necessary. A. conducting B. making C. carrying D. producing 44. If companies don't try to reduce stress levels among employees, ................ may increase. A. absenteeism B. appointment C. contribution D. distribution 45. Sales ………….. show how much a company has sold over a certain period of time. A. forecasts B. figures C. numbers D. targets 46. So many forms to fill in just to import one photocopier! Nobody needs all this ……….. A. government law B. domestic product C. government tax D. government bureaucracy47. Understanding the market and customers is absolutely................ to the success of a business. A. inefficient B. reliable C. crucial D. unnecessary . 48. If we spend more on advertising, can we ............ our sales by 45%. A. increase B. reduce C. decline D. decrease 49. An advertising agency .................. in giving advice on advertising and making ads. A. produces B. does C. targets D. specializes 50. .......... attention to the needs of the customers is important to our company. A. Paying B. Providing C. Supplying D. Giving 51. Men find it difficult to talk to their managers about stress. They are not good at asking for ........... when they need it. A. problem B. issue C. distribution D.support 52. Good .................. of English will help you find a job more easily. A. knowledge B. expectation C. condition D. satisfaction 53. An advertising .................. is a programme of advertising activities over a period, with particular aims. A. agency B. budget C. research D. campaign 54. Their plan is to .................. the souvenir shop in the city centre where there are a lot of foreign tourists. A. remove B. locate C. bring D. take 55. In order to .................. so well with products made in China, we have to lower our price and improve the quality. A. complete B. compete C. stand D. enter 56. Working for Financial Times can be ........... because you are always under pressure of meeting deadlines. A. honorable B. happy C. stressful D. impressive 57. Currently, our Human Resources department is considering a new ......... plan. A. advertising B. promoting C. sales D. recruitment 58. Every organization has to find a ………. to reduce their staff's stress as much as possible. A. solution B. pollution C. dilution D. illusion 59. Reportedly, there was a big loss in the job vacancy in General Engineering as a/an ......... of the company's failure in business. A. result B. cause C. effect D. possibility 60. When a country sells more goods to other countries than it buys from them, it has …….. A. trade deficit B. trade surplus C. foreign trade D. balance of trade 61. Our recruiter will travel to several universities to interview graduating students for .......... in our marketing department. A. positions B. appearances C. occupations D. performances 62. I have ........ the deadline once again. My boss will be very angry. A. met B. written C. missed D. damaged 63. We had to .................. the schedule for moving into the building as the office wasn't redecorated in time. A. reappoint B. rearrange C. repair D. repeat 64. We have .................. a budget for relocating the office with details of the various costs involved. A. prepared B. written C. collect D. kept 65. The key to .................. time management is planning. Everybody needs to make plans if they want everything to go smoothly. A. persuasive B. informative C. effective D. wasteful 66. Jane invited me to her house to taste the food served by her husband. The meal was very delicious because her husband is a wonderful ........ A. cooker B. chef C. executive D. manager 67. The changes to working hours will be ....... next month. We will start and finish work earlier. A. implemented B. estimated C. decreased D. remained 68. She gave up a well-paid job to join a meditation group in India. She's completely changed her........... A. lifetime B. lifecycle C. timetable D. lifestyle 69. Staff are suffering from headache because of .................. offices. There are too many people working in small rooms. A. crowded B. large C. modern D. spacious 70. We have a......... advertising budget, so we can't introduce our new product on TV. A. large B. tight C. short D. thin 71. Experts agree that short-term stress is less .................. than long-term stress, which happens when employees constantly work under pressure. A. harmless B. boring C. necessary D. damaging 72. Watching TV is the most popular form of ................ at home in Vietnam now. A. business B. pleasure C. entertainment D. enjoyment 73. The restaurant is in a .......... location. It takes us only 15 minutes to walk there from the hotel. A. difficult B. wrong C. convenient D. different 74. Unfortunately, we had to turn down their .................. because we had another arrangement. A. meditation B. estimation C. invitation D. infornation 75. My brother has been working in China for over 10 years and now he is very interested in Chinese ........ A. plate B. bowl C. kitchen D. cuisine 76. Now, corporate policy in our country is being changed significantly, so we can ........ the target successfully. A. use B. reach C. make D. fail 77. Business entertainment normally .......... place in restaurants. A. does B. makes C. happens D. takes78. They need to balance the budget in entertaining and extra cost to get the steady .................. of the company. A. development B. strategy C. method D. campaign 79. In her new job, Jane has a lot of ............ She can do what she really wants and she likes it very much. A. freedom B. boredom C. pressure D. stress 80. We will ....... Our order early next week if they give us a 15% discount. A. cancel B. place C. produce D. deliver 81. One situation that employees generally find difficult to cope with is ……… to difficult customers. A. come down B. come up with C. deal with D. find out 82. A business card tells your business partners if you are of equal .................. to them. A. hospitality B. respect C. profile D. status 83. We are ............... a survey to find out what kinds of restaurants are most popular with businesspeople. A. carrying out B. putting out C. taking up D. selling out 84. …....... tax incentives were given by the government to encourage foreign investment. A. Attractive B. Comparative C. Expensive D. Negative 85. There are many factors we need to take into .................. when we plan the first TV programme. A. look B. application C. consideration D. thought 86. If you have chance to see directly a sporting .................., you will find the whole view of everybody's passion. A. match B. event C. cruise D. session 87. Drinking and driving is one of the common ............. of traffic accidents. A. causes B. experiences C. results D. levels 88. My colleague has met all her sales .................. and she's expecting to get a bonus. A. targets B. figures C. campaigns D. forces 89. Healthcare Daily is a newspaper which provides answers to questions about nutrition, body weight, and the role of diet in improving and maintaining your ………….. A. wealth B. stress C. health D. relation 90. When the value of a country's exports is greater than that of its imports, its .................. is "favourable". A. interest rate B. balance of trade C. exchange rate D. inflation rate 91. Workers receive a bonus depending on their .................. The more they work, the more money they get. A. productivity B. seniority C. experience D. relationship 92. We usually take our company visitors to a French restaurant near the office, which has a cosy ………………. A. condition B. atmosphere C. emotion D. sense 93. We have an intention of ........... overseas events to get the opportunity to spread our knowledge and skills around the world. A. organizing B. keeping C. buying D. purchasing 94. Many employees feel. .................. about their jobs and careers in the company. They worry about the future. A. happy B. satisfied C. valued D. uncertain 95. We would like to thank you for your order, and ................... to receiving your next one. A. look after B. take after C. look forward D. get out 96. Our clients wanted to .................. the city before they left. A. take out B. turn down C. look round D. take up 97. The head of our department is leaving the company in a month's time, so we are going to hold a .......... party. A. welcome B. engagement C. birthday D. farewell 98. Many people say that they can't get ............ between life and work. A. balance B. difficulty C. difference D. justice 99. Before we come to the final ........., we would like to review the survey results. A. destination B. decision C. destruction D. distribution 100. Which business .................. would you like to work in? Manufacturing or service? A. plan B. group C. segment D. sector 101. More and more staff are taking ................ because they feel highly stressed at work. A. participants B. arguments C. antidepressants D. criticisms 102. The sports whose rules are simple are popular. Thus, cricket is unpopular because the rules are fairly …………… A. interesting B. complicated C. familiar D. understandable 103. The restaurant by the seaside is famous for its different kinds of seafood such as ......., prawn and salmon. A. broccoli B. tuna C. veal D. venison 104. After a serious illness, my father decided to .................. smoking and now his health is getting better. A. take away B. put out C. hold on D. give up 105. A dissatisfied customer can affect the company badly because his feedback causes .................. publicity. A. positive B. negative C. constructive D. good 106. The government is accused of failing to run the …….. so Vietnam is still an undeveloped country in the region as well as in the world. A. policy B. industry C. situation D. economy 107. According to a recent survey, over 14 per cent of all employed people in the EU ............... from stress. A. cause B. result C. consult D. suffer108. In order to ......... costs, the management decided to build a plant outside the town, which saves $9 million for the company. A. reduce B. increase C. boost D. grow 109. He ........... a 2-billion-dollar offer from Yahoo, because the deal was too risky. A. turned down B. looked in C. carried on D. took up 110. Vietnam is one of the most attractive markets in Asia, so there is a lot of potential for this product and you can ................... up sales here. A. keep B. give C. build D. turn 111. The jeans are ................. in major department stores throughout the country, A. developed B. contributed C. distributed D. manufactured 112. In our very competitive business world, a good brand is one of the keys to the ……….. of every company. A. success B. recession C. failure D. pressure 113. Before launching a product, companies often do market research to …………. information about what customers want and need. A. collect B. hide C. consume D. confuse 114. Although I've worked here for nearly a year, I haven't had a/an .................. to speak to the General Director yet. A. exchange B. chance C. challenge D. change 115. If we don't get some orders soon, we'll have to make some of our workers ........ A. productive B. profitable C. redundant D. beneficial 116. You'll have to work without a computer until we can get the spare parts we need from the …… A. consumer B. client C. advertiser D. supplier 117. We received a number of complaints from customers about the .................. of parking facilities. A. lack B. sufficiency C. plenty D. completion 118. To make the customers satisfied with the ............, we have to train our staff about the way they serve and look after them. A. product B. campaign C. service D. advertising 119. Market position is the ranking of a company or a brand against its competitors in .......... of sales. A. fields B. periods C. terms D. times 120. Looking for a restaurant with reasonable prices is a .................. because we have to keep our entertaining cost down. A. motivation B. priority C. security D. protection 121. Corporate entertaining is in steep decline as a lot of companies are in financial ….. A. situation B. difficulty C. improvement D. department 122. We will pay off all of our .................. by the end of this month. A. debts B. loans C. revenues D. savings 123. We use a professional advertising agency for our marketing campaign in order to .................. the new product. A. design B. promote C.produce D. make 124. He can speak French fluently so he was invited to ........... a conference in Paris. A. attend B. attract C. attack D. attempt 125. Adidas is expanding its sales network in China because it wants to ........... market share lost to foreign and domestic competitors. A. remain B. regain C. remake D. repeat 126. In many companies, staff are not allowed to participate in making decisions so they say they feel .................. and are not valued by management. A. worthless B. harmless C. stressful D. careful 127. Listening to client's aspiration and needs is the key .................. required to produce successful corporate hospitality. A. element B. ingredient C. component D. composition 128. That company claimed to reduce its workforce by 20 percents, ........... in the loss of 2,000 jobs. A. raising B. resulting C. decreasing D. improving 129. In such famous restaurants as Pane et Vine and Blunders, you have to ............. a table in advance. A. pay B. bring C. book D. leave 130. About 38% of those questioned globally say that the current economic ……. is one of their major causes of stress. A. climate B. weather C. atmosphere D. temperature 131. A .................... is a piece of paper which gives you information or advertises something. A. brochure B. leaflet C. booklet D. slogan 132. The financial sector plays a very important role in …….... and entertaining campaigns of the company. A. entering B. marketing C. displaying D. showing 133. I'm afraid we can't raise your salary this year. The company is operating on a very tight .................. A. money B. report C. budget D. quality 134. We are considering ways to improve product quality to sales. A. grow B. keep C. boost D. reduce . 135. Less government ......... will encourage foreign investment. A. bureaucracy B.support C. measure D. plan 136. Nowadays, people ............ taking part in activities to watching others in entertainment. A. enjoy B. prefer C. like D. want 137. I am in ............. with you that she should be given more responsibilities. A. agreement B. contrast C . construction D. participation 138. The most common forms of stress-related............... are heart attacks and high blood pressure resulting from hypertension. A. comfort B. boredom C. illness D. easiness 139. Helping people to build their .................. to stress is actually assisting them to respond differently to stressful situations. A. repetition B. resilience C. reaction D. reflection 140. We send .................. to customers to ask for their opinions on our products. A. interviews B. conversations C. questionnaires D. programmes 141. Although the economy is in deep recession, the company is confident of further ………. A. expansion B. disadvantage C. pressure D. exception 142. There is a close .................. between stress levels and the number of days taken off by an individual in a year. A. difference B. clarity C. link D. distinction 143. .................. products is the activity of presenting, advertising and selling a companyes products in the best possible way. A. Withdrawing B. Launching C. Modifying D. Manufacturing 144. The lifecycle of this product is going to finish because its market is ........... A. expanding B. extending C. fastening D. shrinking 145. European marketplace offers excellent .................. for increasing sales. A. potential B. arrival C. approval D. refusal 146. Economic recession .................. to the time when trade and business activities decrease. A. shows B. refers C. explains D. mentions 147. To reduce stress of office staff at work, …....... and yoga courses are provided after working hours. A. training B. negotiation C. workload D. meditation 148. If you want to entertain your client at a popular restaurant, it's advisable to telephone to ........... a table. A. recommend B. fix C. reserve D. purchase 149. ................ is the department dealing with selling and promoting products of a company. A. Sales & Marketing B. Human Resources C. Finance D. Production 150. You present a lot of useful features of products and advises buyers to purchase them. That means you .................. them to buy products. A. persuade B. influence C. order D. impress 151. During the last few years, a lot of businesses have gone bankrupt as a consequence of the economic ................... A. recession B. recovery C. reception D. recreation 152. Production .................. is what a company must spend on manufacturing goods or producing services. A. value B. cost C. fund D. fee 153. We hope to offer a once-in-a-lifetime experience that our clients are unlikely to ........ A. forget B. remember C. enjoy D. prefer 154. A good brand has long term benefits, as it will .................. to many different market segments and to people from different cultures. A. attract B. persuade C. appeal D. invite 155. The Human Resources Manager and two colleagues met to discuss ways of …..... the staff's health and fitness. A. improving B. educating C. supervising D. changing 156. Special events are scheduled at the resort to ............... guests with entertainment. A. prepare B. provide C. present D. prove 157. Many people say that stress mainly comes from a/an ……… lifestyle and negative thoughts. A. motivating B. unhealthy C. reliable D. inconvenient 158. A good advertising campaign needs to be .................. in its approach; everything happens and develops in the same way from the beginning to the end. A. steady B. rational C. consistent D. versatile 159. The causes of workplace stress can be .............. three different groups: economic, business and personal. A. set up B.come in C. put into D. cut down 160. I had a job .................. last week. I was so nervous that I couldn't answer all questions of the recruiter. A. discussion B. meeting C. interview D. negotiation 161. The government is .................. a very strict environmental law to stop companies from polluting the air and water. A. passing B. using C. forcing D. encouraging 162. We had to change our plan to visit the outlet because of ............ problems here at the headquarters. A. unexpected B. unreliable C. unworried D. untrained 163. My car has broken down. Can you give me a ..................? A. gift B. lift C. bus D. train 164. A brand can be defined as a name given to a product by a company so that the product can easily be ................. by its name or its design. A. recognized B. understood C. made D. seen 165. Most staff are now worried about job security and morale is .................. A. low B. high C. slow D. good 166. When a salesperson wants to visit a client, he or she normally telephones a week before to make ......... A. an engagement B. an appointment C. a message D. a reservation 167. If someone in our department completes their tasks well, it is nice to ................ them with a gift or bonus. A. punish B. give C. bring D. reward 168. How many ............ are there in our conference? I mean the number of people at the conference. A. candidates B. applicants C. competitors D. participants 169. Next summer, with our better marketing plan, we ................. to sell more Ferrari cars in Asia. A. think B. stop C. provide D. hope 170. You should go to the .................. if you want to enjoy some music. A. motor racing B. concert C. art gallery D. historic site 171. In Vietnam, women .......... at the age of 55, but men at 60. They leave their jobs because they are old. A. refine B. resign C. retain D. retire 172. We're all well aware of the importance of maintaining healthy customer .......... for long-term success. A. leadership B. partnership C. relationship D. membership 173. I like to work ……............ so that I can have more time with my family. I want to work only in the morning or in the afternoon. A. nine-to-five B. flexi-time C. full time D. part-time 174. The product launch was a failure. Sales were 40% below .......... A. forecast B. amount C. volume D. figure 175. Please go to the .................. when you want to check in or check out at a hotel. A. restaurant B.room C. reception D. bar 176. Consumer .................. describes where and how people buy things. A. behavior B. figure C. forecast D. budget 177. The new CEO has just .................. a new management team after the company's heavy loss. A. sent B. set C. appointed D. made 178. OK, let's start. The .............. of this meeting is to decide what kind of new products we should develop. A. purpose B. suggestion C. proposal D. result 179. The Management ......... a long-term 50% increase in demand for PX model. This prediction relies on its steady rise in many recent years. A. estimates B. makes C. designs D. researches 180. A group of customers of .................. ages, income level and social group is a market segment. A. different B. usual C. similar D. popular 181. We have to change our plan, therefore we want to apologize for the ....... this problem may cause you. A. convenience B. efficiency C. inefficiency D. inconvenience 182. At the end of June, we will sign a ........... contract with a Japanese dealer. The contract is worth $60m. A. common B. ordinary C. valuable D. simple 183. We've …………….. printing paper and we have to order some more right away. A. got out B. run out of C. taken up D. given up 184. He suggests paying for the staff's ................... to a gym to encourage them to keep fit. A. subscription B. responsibility C. possibility D. situation 185. She deserves to win the prize because she has made a valuable .................. to the overall success of the company. A. participation B. distribution C. production D. contribution 186. The staff are highly stressed or ............. because their boss often shouts at them if they make mistakes. A. encouraged B. demotivated C. moved D. stimulated 187. They began to change the company's product range because they had too many products that were ................. A. unprofitable B. irresponsible C. unavailable D. inactive 188. The inflation rate has dropped sharply thanks to the government's tight monetary ……….... A. contract B. rule C. requirement D. policy 189. You should .................. yourself from any of your competitors in this marketplace. A. compare B. compete C. differentiate D. prevent 190. Customers have so much ................ nowadays that a good brand can help them to make up their mind. A. choice B. option C. suggestion D. location 191. Long ........... are building up on the way to my office, which makes me really stressed. A. stages B. queues C. people D. crowds 192. Long-term stress can cause staff's absenteeism to increase and some of them may decide to .............. A. resign B. recruit C. exchange D. redesign 193. Redundancy is the situation when a person loses his/her job because there is no more work ……..... for them. A. deficient B. comfortable C. creative D. available 194. If salespeople .................. the sales target, they'll be given a bonus. A. miss B. set C. exchange D. exceed 195. If you want to buy a new computer, it is a good idea to go to different places to ......... prices. A. introduce B. increase C. reduce D. compare 196. Last week, I ........... a meeting with the Finance department to discuss the budget for the project. A. arranged B. collected C. made D. arrived 197. The regional government is offering ............... to companies that move to the region. A. tax incentives B. tax evasion C. foreign investment D. interest rate 198. Our director decided to hold a big party on our first .................. in business. A. anniversary B. occasion C. operation D. opening 199. The participants made a lot of ......... for ways of raising money to help children in mountainous areas. A. complaints B. comments C. surveys D. suggestions200. The last six months have seen a slight improvement in the ………... against the dollar. A. low taxes B. cheap rents C. inflation rate D. exchange rate PART II: GRAMMAR 1. Rick thought March was too early for their seminar so he put it .................. until May. A. on B. off C. back D. down 2. Last Monday, our manager .................. the whole morning interviewing candidates for the new sales representatives. A. spent B. spends C. has spent D. was spending 3. Hurry ...................! I have to .................. my manager up at 5.00. A. on/ pick B. up / pick C.on/ picking D. up / picking 4. .................. Sergio ever asked his boss for a pay rise? A. Did B. Does C. Has D. Have 5. It looks like they are going to succeed................... their present difficulties. A. although B. in spite C. whereas D. despite 6. Adidas Chief Executives has done a lot of things to enable the group .................. the number-two market position. A. gain B. gaining C. to gain D. gains 7. We believe that our company has a record of success; we have shown a profit every year ........... we began this company. A. while B. when C. from D. since 8. James suffered …….... stress, resulting in his two-month treatment at the General Hospital in May. A. for B.x C. in D. from 9. We look forward to .................. your President to our country. A. welcome B. welcoming C. to have welcomed D. welcomed 10. Every year, millions of days of work .............. because of stress and stress-related illness. A. is lost B. are losing C. are lost D. be lose 11. ............... the contract was signed, everyone cheered. A. As soon as B. Until C. Before D. While 12. .......... visitors is one of my responsibilities as a receptionist. A. Welcome B. Being welcomed C. Welcoming D. To welcome 13. The company is doing very .................. and so far this year their sales ……….. another 12%. A. good / went up B. well /have gone up C. good / have gone up D. well / went up 14. Can I .................. the main points of my talk before we come to the end? A. go out B. go in C. go round D. go over 15. Could you tell me .................. they have met their sales targets? A. what B. who C. whether D. where 16. I will not talk to them anymore. ........ they apologize first. A. until B. after C. while D. as soon as 17. Dyson spent 15 years trying ................ the banks ............ his idea and enable him ................ production of the new vacuum cleaners. A. persuading / supporting/ setting up B. to persuade / to support / setting up C. persuade / support / set up D. to persuade / to support / to set up 18. .................. we've met all the candidates, we'll decide how many to employ. A. Before B. While C. Since D. After 19. The sales staff invited us for dinner, but we had to turn down the invitation as our plane …............... at 7 o'clock that evening. A. is leaving B. was leaving C. will be leaving D. will leave 20. Pierre learned to speak some Japanese .................... he was working in Tokyo. A. while B. before C. after D. until 21. On Tuesday, the National Association of Realtors will release ............... report on home sales for April. A. it B. its C. its’ D. it's 22. Your ideas seem .................. feasible. However, you need to make it more detailed. A. being B. to be C. to being D. to be being 23. Do much reading, ............... you won't catch up with the development in your field. A. if B. otherwise C. unless D. in order that 24. We agree that it's a .......... idea .......... the main factory than to set up a subsidiary in Australia. A. better / to extend B. better / extending C. good / to extend D. good / extending 25. In order to meet the deadline, all the staff ............... work very hard last week.. A. have to B. had to C. having to D. should have to 26. Retail outlets are eager .................. their hands on products that look new and different. A. getting B. to get C. got D. gets 27. Our company is looking ............... receiving the first order after the negotiation between us and the foreign company. A. forward to B. after C. around D.up 28. We took our clients out ............. an excellent local restaurant when they visited our company last week. A. for B. in C. at D. to 29. It is the first time I .................. an international conference in English. A. attended B. attend C. have attended D. am attending 30. I wish I could relax more instead ............. having to work …… strict deadlines all the time. A. of/ to B. of/ from C. to / of D. for/ from 31. Before ................. your guests out for a meal, you should find out what dishes they like or dislike. A. take B. took C. taken D. taking32. Would you like ................ more coffee? A. any B. a C. some D. the 33. As they had an ............. idea to promote their new product range, they decided to exhibit at the Fair. A. excited B.excitement C. exciting D.excite 34. More than half of Portugal's wildlife …….... under threat of extinction since the country ......... the European Union 20 years ago. A. camne / has joined B. has come / joined C. comes / had joined D. is coming / would join 35. They are having an important meeting so that every senior .................. to catch up with all of the ideas to implement. A. has B. could C. would D. will 36. Hi, Jack. What is wrong………… your car? A. with B. about C. from D. on 37. Guests may select a single room ……………. a suite with a bedroom and office. A. but B. and C. or D. nor 38. You should be careful when …….. business with foreign entrepreneurs as their cultures are different from yours. A. to do B. doing C. do D. to be done 39. My dad donated his suits to charity ............. he had wom them for a year. A. when B. after C. until D. before 40. Its urgent, so I'll phone you .................. I get home. A. until B. when C. while D. since 41. Last year, days lost increased by over 15 per cent .................. sickness and absenteeism. A. because B. thank C. due D. because of 42. It is very impolite if you refuse the invitation in Russia, so you should take …………. when your partners invite you to their house for dinner. A. out B. into C. up D. over 43. All new merchandise is displayed on the shelves by the entrance ………. our customers' convenience. In that place, it can be easily seen. A. for B. to C. at D. in 44. In the past, husbands didn't let their wives ............. jobs. A. to getting B. getting C. got D. get 45. Over recent years, there has been a marked reduction ……….... the number of people having foreign holidays. A. of B. in C. into D. for 46. The station is very far from here. You ............. take a bus or a taxi. A. ought B. may C. might D. should47. If you are not listening to it, please turn .................... the radio to save power. A. off B. out C.on D. up 48. .............. did you launch this advertising campaign? A. What B. When C. How much D. Which 49. Improved working conditions had only a marginal effect on staff's morale ………. they really wanted was a pay rise. A. That B. What C. How D. Which 50. She has bought some fruits, rice because she .................. a big party this Saturday. A. has B. will have C. had D. is going to have 51. I …………... when I had to meet our new sales team in Taiwan as it was my first time there. A. worries really B. was really worried C. was worrying really D. really worry 52. Tom owns a small firm .................. sells office equipment. A. who B. where C. whom D. which 53. Something was wrong with the engine, ................., I couldn't start the engine. A. because B. thus C. when D. soon 54. Deadline is the time or date by ................. you have to do something. A. when B. where C. which D. what 55. It took her more than five years .................. a good work-life balance. A. achieving B. has achieved C. achieve D. to achieve 56. Last week, I .................. to meet some tight deadlines, which .................. quite stressful. A. had / was B. had /is C. have / was D. has/has been 57. ................ the sales department .................. their last year's target? A. Did / meet B. do / meet C. has / met D. have / met 58. Peter .................. his report yet, which makes him so .............. A. hasn’t finished / worried B. hasn't finished / worrying C. haven't finished / worry D. haven't finished / be worried 59. Dyson spent 5 years ................. the banks to support his business plan. A. persuaded B. to persuade C. have persuaded D. persuading 60. He objected to the plan because he ............. it was feasible. A. wasn't thinking B. thought C. don't think D. didn't think 61. .......... I'm in Geneva, I'll review all the start-up costs. A. During B. Until C. When D. Since 62. Ted is excited ................... his new car. That's all he has talked about lately. A. in B. with C. of D. about63. She explained to her guests .......... she took up t’ai chi as a hobby A. what B. which C. why D. whose 64. The sales representatives met customers and persuaded them ................... their products. A. buy B. to buy C. buying D. bought 65. When we were on holiday, we ........... to the cafe almost every day. A. were going B. went C. are going D. have gone 66. We've looked at several models of cars which could be suitable .................. our company. A. for B. with C. about D. of 67. She ............ for 3 different companies over the last ten years but she .............. so welcome as at Nikkon. A. has worked / has never felt B. worked / has never felt C. is working / never feels D. worked / never felt 68. .................. I started the car, I found out that something was wrong with the engine. A. When B. During C. Until D. Before 69. Business tax .................. annual profits has grown by 28% this year. A. for B. of C. on D. about 70. One of ....... biggest celebrations in ................... Argentina is New Year"s Eve. A. the / x/a B. the /an/ the C. x/ the / the D. the /x/x 71. Stop ............. please. I have had to put up with a lot of unfair complaints from you. A. talking B. talk C. talked D. to talking 72. I was planning to visit the International Inventors" Fair but I ................. enough time. A. had B. did have C. did not have D. didn't had 73. I like spending my holidays in the mountain, ........... my wife prefers the seaside, A. though B. whereas C. despite D. in spite of 74. Olga can't sign the contract .................. she gets Andre's approval. A. while B. until C. when D. after 75. Gentaro is a part .................. a multinational company based .............. Milan. A. of/ in B. of /at C. in / at D. at / in 76. How long did they stay here? - .......... a week. A. For B. During C. After D. Before 77. Could you find him somewhere comfortable ................... not too expensive? A. nor B. so C. but D. as 78. He first .................. this company when he just graduated from university. A. joins B. joined C. has joined D. was joining 79. Advertising budget is an amount of money available ............ promoting activities in a particular period. A. on B. to C. for D. in 80. Some staff are stressed ................... they feel they have no control over their work and they don't participate in making decision process. A. so B. because C. therefore D. although 81. Why don't we .................. this issue after the meal? It's lunchtime now. A. discussed B. discuss C. discussing D. discusses 82. …...... market segments has your product been most successful in? A. Which B. Who C. Why D. Where 83. The large conference room is located ........... the third floor, not the second as stated in the brochure. A. in B. on C. at D. with 84. .................. he joined the family clothing business, he had been an entrepreneur. A. After B. Before C. When D. Until 85. A flexi-time system can help to reduce stress levels of employees by giving them more control over their ........ hours. A. to work B. working C. worker D. worked 86. Who should the range .................. at? A. is targeted B. be targeted C. targeting D. be target 87. While her husband was traveling ……….. the world, she opened the first Body Shop. A. on B. around C. above D. from 88. It is a long time since we .................. to the cinema. A. last went B. have last gone C. last go D. are last going 89. Your new marketing plan is unrealistic so I don't agree .............. you. A. to B. with C. of D. for 90. The Finance Director needs to speak to you .................. you get to the office. A. until B. as long as C. if D. as soon as 91. Great ideas sometimes come ............. suddenly without thinking. A. up B. over C. in D. out 92. How many .................. did you buy last year? A. bottle of water B. bottles of water C. water of bottle D. bottle water 93. In fact, all kinds of situations are more stressful when you .............. yourself in them. A. never find B. have never found C. never found D. are finding 94. ................ my father retired, he decided to take up a painting course in order to realize his child passion. A. During B. For C. Since D. After 95. I …....... a free mileage coupon from the airline when I took a flight to San Francisco in March. A. will receive B. have received C. received D. had received 96. I. ............. her for help whenever my department is understaffed. A. asks B. has asked C. asked D.ask97. I'm sorry I .................. false information. I didn't intend to mislead you, Joe. A. gave B. give C. have given D. am giving 98. We were delighted that so many sponsors turned .............. at the event. A. on B. down C. up D. out 99. I want to know .................. your English is. Can you communicate with our British customers? A. how far B. how well C. how good D. how long 100. The manager told us .................. after five clients from Turkey carefully. A. to look B. look C. to be looked D. looked 101. It's only four o'clock in the afternoon but I feel so .................. although I have drunk five cups of coffee today. A. sleepy B. sleep C. slept D. sleeping 102. They had to put .................. the meeting because too many employees were off sick. A. on B. up C. off D. back 103. Ms. Lewiston has worked for this company for five years. We are sorry to see ............ leave. A. she B. hers C. her D. herself 104. People in business may suffer ........, stress for many different reasons: if they're overworked, if they always feel .................... pressure. A. with / under B. from / under C. from / about D.with / about 105. Women, in general, have a number of strategies to cope with stress. They usually know how .................. it. A. reduces B. reducing C. reduced D. to reduce 106. The price? Well, it depends .............. what you are looking ………… A. at / at B.on/ for C. in /for D. on / at 107. After several years of slow .................., the economy is showing signs of picking up. A. grow B. grew C. growth D. grown 108. She ................. her boss for a pay rise since she .................. the company four years ago. A. not asked / joined B. hasn't asked /joined C. isn't asking/joins D. doesn't ask /joined 109. Over the last few years, stress has resulted ............. increasing levels of absenteeism and a gradual decrease .................. productivity. A. on / in B. from / at C. in/in D.at/in 110. It is very kind of you ................. to give me a lift, but there is a taxi coming for me at 11.00. Thank you anyway. A. offer B. Offering C. to offer D. offered 111. I had to remind him that we were interested only ............ the candidates who met all our requirements. A. about B. in C. of D.at 112. It is really .................. to ask your boss for a pay rise. A. stressful B. stressed C. stress D. stressing 113. We have decided .............. our plant in Belgium .............. our staff are against because of redundancy. A. closing down / but B. to close down / but C. to close down / due to D. closing down / due to 114. I decided .................. to them until they apologized. A. not talking B. not talk C. not to talk D. to not talk 115. As ........... agreement could be reached, the final decision has been put off until next month's meeting. A. some B. any C. no D. not 116. Mr. Lopez was the owner of a small publishing company. He .................. books about economics and politics. After he died, his family sold the company. A. published B. publishes C. has published D. is publishing 117. Fish and chips .................. her favourite dishes. A. are B. is C. were D. be 118. Last week, the President told the Management team that the small scaled project with BM would worth ........ A. considered B. to consider C. have considered D. considering 119. The manager travelled sometimes ................... pleasure and sometimes …………… business. A. for / with B. with / for C. with / on D. on/ with 120. Effective staff members .......... to instructions. A. always listen carefully B. carefully always listen C. carefully listen always D. listen always carefully 121. If you follow these guidelines, you ……….... successful with a new product. A. may be B. are C. will be D. would be 122. Are you ready ..................? Would you like salad or soup to start with? A. to be ordered B. ordering C. order D. to order 123. When choosing a product, ................... its originality into account? A. you take B. are you take C. do you take D. you do take 124. While I was writing this report at noon yesterday, my colleagues ............ games on computer. A. were playing B. are playing C. play D. played 125. Moving plants or factories to lower cost areas enables companies ........... more money to reinvest in their business. A. saving B. saved C. to save D. to be saved 126. At this moment, the Board of Management ............. its new development plan. A. is considering B.considers C. considered D. consider 127. We often show our foreign customers around the city and take them .................. to very good restaurants. A. out B. in C. off D. up 128. Could you tell us how you coped with difficulties .................. at work? A. successfully B. success C. successful D. succeed 129. The government has promised to deal with the problem of .................. among young people. A. unemployed B. employ C. unemployment D. employment 130. When I started the car, I .................. out that something was wrong with the engine. A. found B. was finding C. have found D. find 131. Before ........... your guests out for a meal, you should find out what dishes they like or dislike. A. have taken B. takes C. took D. taking 132. Until the delivery is .................., we won't release the payment. A. to confirm B. confirming C. confirmed D. confirm 133. Do you know the reason why .................. so much money in that project? A. did he invested B. did he invest C. he did invested D. he invested 134. The director .................. for his vacation and will not retum until next week. A. leaving B. left C. was leaving D. has left 135. .................. did you spend on the campaign? A. How much B. How many C. How long D. How often 136. Jim believes the move will enable the company to cut production costs …….. 30 percent. A. with B. in C. by D. for 137. ................. could Wincote XWS jacket approach to the new market? A. How long B. How far C. How deep D. How high 138. Ms. Rios is interested in learning about the company and .................. her business skills. A. to improve B. improve C. improving D. improve 139. Sales in the field of digital technology ................. by 57% between 2000 and 2005. A. increases B. increasing C. increased D. is increasing 140. The CEO was so busy to take ................ the invitation to the sales departments conference last month. A. care B. after C. up D. part in 141. She gets accustomed ................. working late .................. night. A. to/on B. to/ at C. with / in D. on/at 142. Our company offers seminars ……….... management training at competitive prices. A. on B. in C. to D. about 143. Sheila, who works .................. research and development, has a 3:00 p.m appointment with the boss. A. at B. of C. in D. during 144. .................. this month we have received a lot of complaints about late deliveries. A. Before B. In C. So far D. After 145. "The four Ps" of the "marketing mix" stands .............. Product, Price, Promotion and Place. A. for B. out C. on D. at 146. Can you tell me what .................. of this new product? A. are you thinking B.did you think C. do you think D. you think 147. The output has decreased considerably because staff in the Production Department are ........... a lot of stress. A. in B. with C. at D. under 148. Our manager always looks for new ways ........... our clients. A. entertain B. entertaining C. entertained D. to entertain 149. Nothing stopped Dyson from .................. to persuade the bank to support him. A. try B. trying C. tried D. tries 150. .................. the last four years, inflation has risen at an annual rate of three percent or less. A. At B. Of C. For D. From 151. As salespeople we never press customers to buy products. We let them ......... if the product is suitable. A. deciding B. decide C. to decide D. decided 152. ….... Amanda didn't prepare well for the competition, she won the first prize. A. Because B. Although C. Despite D. If 153. Consumers" desire for low-fat foods ........ the current health trend in the food industry. A. influence B. has influenced C. is influenced D. influenced 154. I was planning .................. the Head Office next week, but now I have put it off because I don't have enough time. A. visit B. visiting C. visited D. to visit 155. Many parents fail .................. their children's spending because they are too busy with their work. A. control B. to control C. controlling D. controlled 156. In June, I am going ................... Australia .................. holiday. A. to / for B. to / on C. in / for D. in / on 157. Have you .................. negotiated an important contract? A. ever B. never C. yet D. already 158. When we promoted our product by cutting down price, our main competitor ........... the same thing. A. did B. do C. does D. have done 159. The strike at the airport means that people from abroad can't get here, so we've had to call ............. the meeting A. off В. up C. for D. on 160. She wants a job that .................. her more responsibility. A. give B. giving C. gives D. to give 161. We …………….... a new series of shampoos next summer. We have just done the research on customer demnand. A. will launch B. have launched C. are going to launch D. launched 162. ....................... did they aim at in their marketing campaign? A. Why B. Who C. When D. How 163. My newspaper is carrying ……………..a survey to find out what kind of restaurants is the most popular with businesspeople. A. out B. down C. up D. on 164. I've attended a job interview and hope ............... the results in two weeks' time. A. know B. knowing C. knew D. to know 165. How can companies help their employees .............. a work-life balance? A. achieves B. achieved C. achieving D. achieve 166. I think you should save some money .............. you are working. A. during B. while C. before D. as soon as 167. Hi Jack! This is Laura. I tried to call you this morning. Call me .................. as soon as possible. A. on B. back C. after D. for 168. Being always stuck in a traffic jam on the way to work can be .................. to everybody. A. quite stress B. quite stressful C. stress quite D. stressful quite 169. There has been a reduction .................. 10% in the amount of money available for buying new books. A. in B. by C. of D. at 170. ................ on a new project at the moment? A. Do you work B. Are you working C. Did you work D. You work 171. .................. are they going to launch their new products? A. What B. Which C.X D. Who 172. I asked Susana if she ................... that restaurant and she said ............. A. liked / yes B. likes / yes C. liked / she did D. likes / she does 173. Our competitors are already working on new designs ……….. we should launch our new range as soon as possible. A. That is why B. Why that is C. Why is that D. Is that why 174. As long as you have done ............ practice, it will be easy .......... you to get along with the work here. A. enough/ with B. enough / for C. many/ for D. many/ with 175. They've hired a stress counselor, ……………..? A. do they B. have they C. are they D. haven't they 176. Your personality is very important .................. the success of your work. A. for B. in C. to D. on 177. The manager made his employees ................., the computer training classes. A. attending B. attend C. to attend D. attendance 178. The graph shows the changes in the number of people .................. off work because of back trouble and stress-related illness every year. A. stayed B. to stay C. staying D. stays 179. The company is about .................. a new bicycle for children, which has a great sales potential. A. launching B. to launch C. to be launched D. launched 180. ................... discount did they offer? A. What B. How much C. How many D. How 181. I don't think I have ever had a more difficult time ……………. here than I did during the events of the past few years. A. to work B. working C. at work D. worked 182. We had some problems .................. our customers in France. They didn't want to join our party. A. dealing with B. deals with C. to deal with D. dealt with 183. How about .................. a free medical checkup to staff every year? A. offering B. to offer C. offered D. to be offered 184. Our productivity this year is .................. than previous years“ as we've approached high technology. A. higher more B. more higher C. much higher D. higher much 185. In .............. ways can they get such a perfomance? A. what B. who C. where D. when 186. What did they aim ................ in their marketing campaign? A. at B. in C. on D.off 187.I'm writing to .......... about a possible position in your marketing department. A. enquiring B. enquired C. enquire D. to enquire 188. I'd like ............ your kind offer to organize the after-work entertainment for next week's meeting. A. to take up B. take up C. taking up D. to be taken up 189. It's important to recognize the symptoms of stress, such as difficulty ............... communicating with colleagues, overeating, loss of appetite or sleeping .................. A. with / badly B. in / well C. with / well D. in / badly 190. We've made excellent progress ......... bringing down the number of people absent ............ work because of stress. A. in / to B. with / from C. in / from D. with / to 191. Generally speaking, families with both members working cause serious problems ............. children in the family. A.from B. on C. for D. about 192. The housekeeping department needs to give ............... uniform to any new employee. A. an B. a C. the D. some 193. Setting ........... a counseling service can help our staff to reduce stress. A. x B. up C. on D. for 194. Being stuck .................. a traffic jarn on your way ........... work can be quite stressful, especially if you have an important appointment. A. in / at B. at / to C. in/ to D. at / in 195. After a lot of continuous effort, Lining's moved up .................. second position against other sportswear manufacturers. A. to B. at C. on D. in 196. We take part .................. charity programs in almost hospitals in Hanoi annually. A. in B. at C.on D. of 197. What does your Board of Management expect the sales representatives ........? A. achieve B. achieving C. to achieve D. achieved 198. He appears ........... a man who knows his worth more than anyone else. A. to be B. is C. be D. being 199. Most companies spend a large amount of money .................. R&D to develop new products. A. for B. to C. with D. on 200. At the meetings, we have to pay attention .................. the content of the meeting to take .............. the whole information. A. on / at B. to / in C. with / in D. for / in