UPS after Sales Services – FOC during
warranty period and could be quoted
upon customers request/supplier
recommendation
QUARTERLY PACKAGE
1. Monthly Visual UPS inspection: that
incorporates a visual test of the UPS,
plus a physical check of all electrical
connections using thermal imaging
technology that can pick up more faults
than the human eye and touch. Checking
for circuit breakers, contactors, fuses,
cabling, transformers, printed circuit
boards, capacitors, fans and
communications-slots. Batteries inspection
for signs of damage, corrosion or leaks,
with all terminal connections checked to
ensure they are at the correct torque
setting. Several mechanical tests on the
functionality of the UPS, recording the
system’s operating state and vital electrical
measurements.
2, download and full review of the UPS
performance history logs, as well
as ensuring the unit has the latest
firmware installed. Visual inspection to
identify if there is any accumulation of dust
or dirt that can block the ventilation holes
of the device and cause it to overheat.
Subsequent to inspections, we have seen
that all the UPS units are neat and clean.
Checking for if there were dead batteries
which will result in not providing enough
backup time, visual a sign of corrosion,
leakage or swelling, as these signs indicate
that the battery needs to be replaced.
3, Monthly UPS system and room
temperature monitoring: temperature
check using thermal scanning, which uses a
non-contact infrared thermometer to
measure the surface temperature of the
chassis have been done in order to make
sure that the temperature around the UPS
is within the manufacturer's operating
specifications. In fact, comprehensive visual
inspections also include internal
component inspections such as checking
whether the AC input & output capacitors
and DC filter capacitors are clean to make
sure there are no signs of cracking or
expansion. However, one may get exposed
to dangerous currents when doing such
inspections.
ETHIO-TEBIB HOSPITAL
SEMIANNUAL PACKAGE
1,Visually check for liquid contamination from
batteries and capacitors.
2, Clean and vacuum UPS equipment enclosures.
3, Check HVAC equipment and performance
related to temperature and humidity.
BIANNUALLY PACKAGE
1, A transient load test: a transient load test
simulates the performance of a UPS with large,
instantaneous swings in load. The UPS should
accommodate full-load swings without
distortion in output voltage or frequency.
2. A harmonic analysis: a harmonic analysis
enables technicians to observe the harmonic
content at 0, 50, and 100 percent load, helping
technicians to determine the effectiveness of
the input and output filters. If there is a
marked difference in phase currents drawn
through a filter assembly, it means one or more
capacitors have degraded.
3. A transient load test: a transient load test
simulates the performance of a UPS with large,
instantaneous swings in load. The UPS should
accommodate full-load swings without
distortion in output voltage or frequency.
4. A harmonic analysis: a harmonic analysis enables
technicians to observe the harmonic content at 0,
50, and 100 percent load, helping technicians to
determine the effectiveness of
the input and output filters. If there is a UPS AFTER SALES OFFER
marked difference in phase currents drawn
through a filter assembly, it means one or
more capacitors have degraded.
RIELLO UPS
IMIDIATE SERVICE RESPONSE

5. A battery-rundown test: a battery system

might be subject to failures that go
undetected. A battery-rundown test
enables one to observe temperature,
voltage, and current under load conditions.
Different voltages from battery to battery
or battery set to battery set clearly indicate
battery degradation. While conducting the Annual package
discharge test, technicians should continue
to check battery cell voltages. When the 1. Conduct thermal scans on electrical
battery set provides approximately 80 connections to ensure all are tight and not
percent or less of the rated capacity, it is generating heat, which is the first and
time to consider a full battery replacement. sometimes only indication of a problem. A
non-evasive diagnostic tool helps
technicians identify hot spots invisible to
the human eye. Technicians should
retorque if thermal scan provides evidence
of a loose connection.

2. Provide a complete operational test of

the system, including a monitored battery-
rundown test to determine if any battery
strings or cells are near the end of their
useful lives.