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Program : BACHELOR OF SCIENCE IN

INFORMATION SYSTEMS

Course Code : IS-CSS-123

Course Title : Computer System Servicing

Course Credit : 3 units Contact Hours : 90

BULACAN POLYTECHNIC COLLEGE


Bulihan, City of Malolos
COURSE DESCRIPTION: This course deals with the topics that covers the proper
and systematic ways of computer system service which includes preventive
computer maintenance, installing and upgrading of hardware and software and
basic computer networks.

LEARNING OUTCOMES:
Expected Graduate Attributes General Learning Outcomes

 Critical and creative  Critical and creative thinker.


thinker.  Good working attitude.
 Good working attitude.  Globally and Technologically competitive IT
Professionals.
 Globally and
 Competent, sensitive, productive, and responsive
Technologically member of society
competitive IT  Well-informed and expert communicator in his field
Professionals. of specialization.
 Competent, sensitive,  Capable, creative and research/service oriented IT
productive, and Expert.
responsive member of  Morally and socially responsive. Acquires
society through knowledge the vision, mission, goals and
 Well-informed and expert objective of the College
communicator in his  Demonstrate, support to the vision, goals and
field of specialization. objective in maintaining high quality education.
 Familiarity with the fundamental concepts of
 Capable, creative and
preventive computer maintenance.
research/service
 Identify the different parts of a system unit and
oriented IT Expert. perform installation and/or upgrade on computer
 Morally and socially hardware.
responsive.  Perform basic assembly and dis-assembly of a
system unit and basic trouble shooting methods.
 Install and/or upgrade different types of computer
software.
 Familiarity with the fundamental concepts of
computer networks.
 Apply the OSI model and to describe in detail data
communications between two PCs.
 Address a network, given a topology and starting IP
address.

TEACHING METHODOLOGIES:
1. Laboratory Activity
2. Audio and video presentation
3. Lecture/ Discussion
4. Individual, Paired-Work, and Group Exercises

Bachelor of Science in Bulacan Date Developed:


Office Management March 2021
Polytechnic Date Revised: Page 2 of 16
IS-CSS-123 College
Computer System Document No. Developed by:
Ferdinand R. Tamayo Revision # 00
Servicing c/o Admin
GRADING SYSTEM:
Seatworks/ Assignments/ Quizzes 30%
Projects/ Laboratory Activity 30%
Term Examination 30%
Attendance 10%
100%
GRADES PERCENTAGE DESCRIPTIVE RATING
1.00 98- 100 Excellent
1.25 95-97 Excellent
1.50 92-94 Very Good
1.75 89-91 Very Good
2.00 86-88 Good
2.25 83-85 Good
2.50 80-82 Satisfactory
2.75 77-79 Satisfactory
3.00 75-76 Passed
4.00 73-74 Lacking Requirements
5.00 72 and below Failed

COURSE POLICIES
1. Students are expected to attend the class on time and to participate to the best of
their abilities in whatever activity is happening in each session.
2. The rule on failing mark for 20% unexcused absences shall be strictly enforced.
3. Short quizzes will be given unannounced; however, schedule for long quizzes shall
be announced at least one week prior to its administration.
4. Mid-Term and Final Exams shall be given only to students who have completely or
partially settled their accounts for the specified period.
5. Students will be held responsible for all assignments and requirements for the entire
content on the course missed regardless of reasons for his absence.
6. Only students officially enrolled in the course will be allowed to attend the class.
7. The professor is not obliged to give a special or late test to any student who fails to
take an examination at the regular time, except upon presentation of any certificate
(e.g. medical certificate, etc.) , or excuse letter scrutinized by the subject teacher in
terms of its veracity.
8. When given a grade of INC. (Incomplete), the student shall complete the grade within
one year; otherwise, a grade of 5.0 is automatically given by the registrar.

Bachelor of Science in Bulacan Date Developed:


Office Management March 2021
Polytechnic Date Revised: Page 3 of 16
IS-CSS-123 College
Computer System Document No. Developed by:
Ferdinand R. Tamayo Revision # 00
Servicing c/o Admin
ISA-123 – Integrated Software Applications
MODULE MATERIALS

List of Modules

No. MODULE
MODULE TITLE
CODE
INTRODUCTION TO COMPUTER SYSTEM
1 IS-CSS-123-1
SERVICING
2 INSTALLING AND UPGRADING HARDWARE IS-CSS-123-2
BASIC ASSEMBLY AND DISASSEMBLY OF THE
3 IS-CSS-123-3
SYSTEM UNIT
4 BASIC TROUBLESHOOTING METHODS IS-CSS-123-4

5 INSTALLING AND UPGRADING SOFTWARE IS-CSS-123-5

6 COMPUTER NETWORKS IS-CSS-123-6

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Computer System Document No. Developed by:
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BASIC ASSEMBLY
AND
DISASSEMBLY
OF THE
SYSTEM UNIT

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MODULE CONTENT

COURSE TITLE: IS-CSS-123 Computer Systems Servicing

MODULE TITLE Module 3: Basic Assembly and Disassembly of


the System Unit

NOMINAL DURATION: 5 HRS (No. of hours per topic;

5 hours per week for 1 week)

SPECIFIC LEARNING OBJECTIVES:


At the end of this module you MUST be able to:
1. Perform basic disassembly of the system unit;
2. Perform basic assembly of the system unit; and
3. Observe OHS during disassembly and assembly of the system unit.

TOPICS:
1. Before Assembly/Disassembly
a. Work Area Considerations
b. Tools and Equipment Needed
2. During Assembly/Disassembly
a. Anti-Static Electricity Procedures
b. Last Out, First In
c. Actual Disassembly
d. Actual Assembly
3. After Assembly/Disassembly
a. Testing
b. Cleaning Up the Work Area

Bachelor of Science in Bulacan Date Developed:


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Polytechnic Date Revised: Page 6 of 16
IS-CSS-123 College
Computer System Document No. Developed by:
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Servicing c/o Admin
ASSESSMENT METHOD/S:
 Written Quizzes and Assignments on PDF sent through FB Messaging
or email
 Oral recitation or Demonstrative Exercises via Google Meet

REFERENCE/S:
Meyers, M. (2006). Introduction to PC Hardware and Troubleshooting. New
York: McGraw-Hill/Osborne.
Training Regulations: Computer Systems Servicing NC II Qualifications
TESDA
https://www.pcguide.com/how-to/build-a-pc/

Bachelor of Science in Bulacan Date Developed:


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Polytechnic Date Revised: Page 7 of 16
IS-CSS-123 College
Computer System Document No. Developed by:
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Information Sheet IS-CSS-123-3:
Basic Assembly and Disassembly of the System Unit

Learning Objectives:
After reading this INFORMATION SHEET, YOU MUST be able to:
1. Perform basic disassembly of the system unit;
2. Perform basic assembly of the system unit; and
3. Observe OHS during disassembly and assembly of the system unit.

Introduction

Hello again, welcome back!

Last week we looked in-depth at the hardware side of computers, the physical
components that make up computer systems.

Now this week, we will put that to good use by disassembling and then assembling
a PC’s system unit. This Module is based on the competency assessment for the
now discontinued Computer Hardware Servicing (CHS) National Certificate Level 2
(NC-2) certification from TESDA. This represents two of the four competencies of
the current Computer Systems Servicing NC-2 certification, so if you can perform
this then you are already halfway towards CSS NC-2 certification.

So let’s begin!

Before Assembly/Disassembly of the System Unit

In this time of the New Normal without face-to-face classes, there are challenges
specific to competency-based subjects like CSS. All the competencies must be
mastered by you the student working alone at home, with at best the guidance of
the instructor or professor through live internet video conferencing if we’re lucky.
Or, if you’re unlucky, all by yourself with merely the guidance of recorded videos on
the internet.

Before actually taking apart a system unit from a working or even a non-working
PC system, in addition to the occupational health safety (OHS) considerations
discussed in the first module, there are other considerations that need to be
addressed such as work area considerations, tools and equipment requirements,
and safety as mentioned earlier.

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Polytechnic Date Revised: Page 8 of 16
IS-CSS-123 College
Computer System Document No. Developed by:
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Servicing c/o Admin
Work Area Considerations

Find if available a work area that is:

1. Well ventilated,
2. Well lighted through natural and/or artificial lighting,
3. With available AC power outlets, and
4. With a work bench or table.

With the above considerations in mind, the dinner table is a good suggestion,
however please make sure everything is cleared away before dinner time.

Tools and Equipment Needed

The only tool that is absolutely required is a Philips screwdriver. Any medium sized
Philips screwdriver will do, just make sure that the tip will fit nicely in the head of
both 6-32 and M3 screws commonly used in PCs, below.

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Just to be safe, take a look at the system unit you are about to dissemble for
uncommon type of screws. This is because some well-known PC manufacturers like
to use Torx or hex screws on their products. If this is so, make sure you have the
necessary Torx screwdriver or hex Allen key.

Additional tools and equipment that may come in handy include:

1. Flashlight to light up the insides of the system unit. Personally, I just the
light on my cellphone while it’s mounted on a cellphone stand.
2. 1” or 1.5” wide paintbrush to brush away the dust and dirt inside the system
unit. An old one will do, just make sure it is clean and dry. Old
toothbrushes, below, will also work nicely.

3. For the same purpose in No. 2 old rags, above, will also come in handy.
4. A pencil eraser to clean gold-edge connectors on RAM modules and
expansion cards.

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5. Small containers to store screws, washers, stand-offs, and other small easy-
to-loose items during the assembly process. I use a small lockable plastic
container, example pictured below, for more permanent and long-term
storage for all those 6-32 and M3 screws I’ve collected over the years.

6. Not really necessary, but a small USB powered vacuum cleaner like this
P80.00 (plus shipping) example from Shopee will eliminate the need to wipe
away dirt and dust with old rags. I don’t have one myself, but then again,
the inside of my PC is dirty from all the years of dust and dirt.

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During Assembly/Disassembly of the System Unit

And now, for the dirty bits. Prepare to get your hands dirty.

Anti-Static Electricity Procedures

But first, ground out your body on the bare metal at the back of the system unit.
You can do this while lifting the system unit onto the table. Regularly touch the
back of the system unit while disassembling/assembling the PC. Or, you can wear
an anti-static wrist strap, pictured below, if available. Clip the alligator clip on the
other end of the wire onto the bare metal at the back of the PC. This will provide
you with constant anti-static protection.

Also, do not touch the gold edge connectors and the legs of the integrated circuits
(IC) on RAM modules, expansion cards such as video cards, motherboards, and the
circuit boards underneath hard disk drives. As discussed above, human bodies
build up and store static electricity, which when discharged into the integrated
circuits can damage (read: destroy) them. Hold PC components especially RAM
modules by their edges, and avoid touching the connectors and IC legs when
picking them up.

Last Out, First In

After disassembly, we’ll assemble the system unit again. It is thus important to
remember what came from where and what goes where. You can use your
cellphone to take pictures of the insides of the system unit for future reference.

For me, the best way to remember what goes where is thru my “Last out, First in”
system. I take the larger items out first, placing them on a left-to-right arrangement

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Polytechnic Date Revised: Page 12 of 16
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on the work table. This way, when I’m ready to re-assemble the system unit, I
install the right-most component first (the last one I took out), then work my way
towards the left (the first ones I removed during disassembly).

Anyway, you won’t go wrong: the components in the system unit will only fit into
their specific sockets, and these sockets and components are designed so that you
cannot insert them the wrong way around.

Finally, remember to use only a very small amount of force when inserting
components into their sockets. Remember these components are fragile and can
easily break or be damaged.

Actual Disassembly

Place the system unit onto the work table with the back end facing you. Touch the
bare metal to ground out static electricity from your body. It’s most probably dusty
and dirty, so clean it with the rag. Now, let’s disassemble:

1. At the back of the system unit, use your Philips screwdriver to remove the
screws that hold the metal covers onto the case.
2. Remove the metal cover(s) and lay the system unit on its side, motherboard
side down, like so:

3. Take note of all the wires and which sockets they are inserted. Newer
motherboards have these wires bundled into a single connector, but older
ones have individual wires and their ground pins. The pins are labeled but
these labels are only a few letters and are very tiny thus very hard to read
and understand. If you’re very unlucky, some PC cases have no labels for

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these wires and are only color coded. Remember these color coding and
where they come from. Take a picture on your cellphone for future reference
if necessary. Remove these wires from their sockets on the motherboard.
4. Unscrew the back of the expansion cards (if there are any; if not skip to the
next step). Take note which slots they come from, then remove them. Clean
the gold-edge connectors with a pencil eraser then use the brush to brush
away the dirt and debris.
5. Next, press down on the latches at each end of the RAM memory modules.
The modules should pop-up. Remove them one by one and clean the gold-
edge connectors with the pencil eraser and the brush.
6. Carefully unfasten the CPU fan and heatsink (the largest fan and heatsink
combination on the motherboard). Use the brush to clean the dirt and dust
away from the fan and heatsink; but do not remove the thermal paste the
binds the heatsink to the CPU.
7. Once the CPU fan ad heat sink are removed, you can now see the CPU. On
the side of the CPU socket there should be a small lever. Unfasten this lever
and pull it gently upwards. This will unfasten the CPU from the CPU socket.
Remove the CPU noting its orientation for when you reinstall it when
reassembling later (don’t worry, it only goes in one way, it won’t go in upside
down or sideways). Do not touch the connectors underneath the CPU and do
not remove the thermal paste on top of the CPU.
8. At the back of the case, unscrew the four 6-32 screws that hold the power
supply to the case. Remove the power supply. Once the power supply is
removed, there will be more space inside the case because all the power
cables are attached to the power supply and go when the power supply goes.
Use the rags and the brush to clean the power supply
9. Unscrew the M3 screws that hold the DVD drive, if there is a DVD drive. Be
careful when removing the SATA and SATA power connectors at the back of
the DVD drive (usually red, sometimes yellow or black). These connectors are
easy damaged. Carefully remove the DVD drive from the drive bay. Use the
rags and brush to clean the DVD drive.
10. Unscrew the 6-32 screws that hold the hard disk or hard disks if there are
more than one. Again, be careful when removing the SATA and SATA power
cables from the back of the hard disk or hard disks. Carefully remove the
hard disk from the drive bays. Note where the drives came from, because we
will be installing them in the same place during assembly later. Use the rags
and brush to clean the hard disk drive. Remember, the hard disk drive has
moving parts so it is very important that you do not drop it!
11. Now, the only thing left inside the case should be the motherboard. Look at
the motherboard taking note of the locations of the fasteners that hold it to
the motherboard. If there are screws, then these are M3 screws; unscrew
these. If the screws fall down into the case, you can use the tip of your
Philips screwdriver if it is magnetic to pick up the screws, or if not you can
use a pair of tweezers. If there are plastic fasteners, pinch them with your
fingers or a pair of longnose pliers. If there are no long nose pliers available,
a pair of scissors also work, but be careful. Carefully remove the
motherboard from the case, taking note its orientation so we can put it back
the same way when we reassemble. Use the brush to clean the motherboard.
12. Use the rags and brush to clean the case.
13. Disassembly done! Go make coffee.

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Actual Assembly

After your coffee break, it’s now time to reassemble the system unit:

1. Orient the empty case so that you can easily slide the motherboard into the
case. Note that the connectors at the back of the motherboard must lineup
with their own holes at the back of the case. Also, the screw holes on the
motherboard must lineup with the standoffs on the case. Once the
motherboard is correctly oriented in the case, if M3 screws were used to
fasten the motherboard onto the stand offs, then screw them back in. Do not
tighten the screws too much. If plastic standoffs were used, simply press the
motherboard down onto the plastic standoffs until it is fastened securely.
2. Insert the hard disk or hard disks if there are more than one into the drive
bay and secure them with 6-32 screws making sure not to tighten them too
much. Very carefully plug in the SATA cable into its socket at the back of the
hard disk.
3. Insert the DVD drive into the drive bay and secure it with M-3 screws
making sure not to tighten them too much. Very carefully plug in the SATA
cable into its socket at the back of the DVD drive.
4. Insert the power supply into its bay at the back of the case and secure it
with four 6-32 screws. Again, do not tighten these too much. Insert the ATX
power connectors onto the ATX power sockets on the motherboard. These go
in only one way so do not force them in. Very carefully insert the SATA
power cables into the sockets at the backs of the hard disk drive or drives
and the DVD drive. Again, the SATA power cables only go in one way so do
not force them in.
5. Gently drop the CPU into the CPU socket, making sure that it is in the
correct orientation. It should slide right in without any force. Gently close
the lever to secure the CPU. Once the CPU is locked, install the CPU
heatsink and fan onto the CPU making sure it is in the right orientation.
Fasten the heat sink and fan onto the motherboard. Insert the CPU fan
power cable into the proper socket on the motherboard. It should be labeled
“CPU Fan” or similar, but the letters will be very tiny. Again, it only goes ion
one way so do not force it.
6. Pick up the memory modules by their sides taking care not to touch the
gold-edge connectors and then gently place them onto the RAM slots. Make
sure the memory modules are in the correct orientation, then gently apply a
small amount of force on both ends until the fastener snaps up to secure the
modules.
7. Insert the expansion cards, if there are any, into the proper slots. Apply a
small amount of force at the top of the card until it snaps into the slot.
Secure the back of the card onto the case with 6-32 screws. Again, do not
tighten these too much.
8. Now the hard part: take each of the wires we unplugged from the
motherboard at the beginning of the disassembly process and plug them
back into their proper sockets.
9. Look inside the system unit and see if there are any loose wires you missed.
Plug these in into their proper sockets. If your PC is non-working, you might
as well close and screw the metal panels; then skip to “Cleaning Up”.
10. If your PC is a working PC, we need to test it.
11. Assembly done!
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Polytechnic Date Revised: Page 15 of 16
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Computer System Document No. Developed by:
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Servicing c/o Admin
There are additional information complete with graphics here:
https://www.pcguide.com/how-to/build-a-pc/

Here is a video on the subject of PC assemble and disassembly here by some Senior
High CSS students: https://www.youtube.com/watch?v=XzNtLvRqNzw&t=77s

After Assembly/Disassembly of the System Unit

Testing the PC

After assembling the PC, do not close it yet. Instead, hook it up to the monitor,
keyboard, mouse and AC power. Now turn it on. If everything was done properly,
the PC should boot up to the Windows Desktop.

If not, turn off the PC, and unplug the AC power. Inside the PC, gently tap the top
of the expansion cards (if there are any) and the memory modules to properly seat
them into their slots. Check to see if all the cables are plugged in properly and in
the correct sockets. Check the SATA and SATA power connectors at the back of the
hard disk and DVD drives. Ensure that the CPU is properly seated and secured in
its socket. Check that the ATX power cables are properly plugged into the
motherboard.

Boot up the PC again. If it still doesn’t boot up, then you’re in the right place
because the later parts of this course is “PC Troubleshooting”. That’s where we try
to fix PC problems like this.

Cleaning Up the Work Area

Clean up the work area, and put away all the tools and equipment for easy access
next time we need them.

When doing this, make sure to follow the policies and procedures of the 5S of Good
Housekeeping.

*** End of Module 3. Please be prepared for hands-on activities, assignments,


and/or quizzes.

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Polytechnic Date Revised: Page 16 of 16
IS-CSS-123 College
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