on 8 i n O ral

Less n
mun i c atio
Com with Cher A
CLASS ROUTINE
01 PRAYER
02 ATTENDANCE
03 MOOD CHECK
04SHORT RECAP
 Natu re o f
N on ve r ba l
m u n ic a t i o n
Com wit h C h e r A
 What is
nonverbal
communication?
-consists of all the elements of
communication other than
words such as body language,
appearance, the tone of the
voice, and communication
environment.
Characteristics:
gives hints of how people feel;
makes it impossible for people not
to communicate;
involves attitudes not ideas—
observable reactions
Characteristics:
provides clues not facts;
provides much more information
than verbal communication
through facial expression,
gestures, eye contact, posture,
tone of voice, etc.
 Fu nct io n s o f
No n v er b a l
m u n ic a t i o n
Co m wit h C h e r A
 Functions
1. Complementing
-nonverbal behaviors
which support spoken
words such as
snapping the fingers,
nodding, scratching
the head, etc.
 Functions
2. Contradicting
-nonverbal
behavior does not
match uttered
words
 Functions
3. Accenting
-stressing or
emphasizing spoken
words through tone of
voice or pointing a
finger to accuse
someone
 Functions
4. Substituting
-for instance, shrugging
of shoulders instead of
saying “I don’t know.”,
frowning instead of
saying “What?” or “I don’t
understand.” or smiling
instead of saying “Hi!”
 Functions

5. Regulating
-a sustained
intonation pattern
implies desire to
maintain talking or
falling intonation
pattern to end your talk
Example 1
A: “How are you?”
B: “Just fine.”

Example 2
A: “How are you?”
B: “I’m doing great!
You?
 Functions
6. Repeating
-waving (implies hello or
goodbye), nodding (implies
agreeing), and headshaking
(implies disagreeing) are
examples of deliberate
nonverbal behaviors that have
precise meaning s. They are
called emblems
 WHAT ARE THE
TYPES OF
NONVERBAL
COMMUNICATION?
1. KINESICS (BODY MOTIONS)

-study of body movement which

includes a large repertoire of
physical actions such as eye
contact, facial expression,
gesture and posture
1. KINESICS (BODY MOTIONS)

Trivia:
Human beings are capable of making
20,000 facial expressions, 700,000
physical signs, 1,000 postures, 7,777
gestures in the classroom and 5,000
hand gestures in clinical situations
(Wahlstrom, 88-89).
A. OCULESICS (EYE CONTACT OR GAZE)

“The presence of eye contact is a

proof that we are paying attention
and the way we look at a person
reveals our feelings such as affection,
anger or fear.”
-Pearson, West, and Turner 121
-the way someone else’s glance
during the communication process

-through eye contact, we can be sure

of our listeners are paying attention to
us and if they understand what we are
saying
a-1. Maintaining Eye Contact

People generally maintain eye contact

when:
discussing topics with which they are
comfortable;
they are genuinely interested in a
person’s comments and reactions; and
they are trying to influence other person
a-1. Maintaining Eye Contact

Research shows that while talking, the

speaker holds eye contact shorter than
the listener—about 40 percent and about
70 percent, respectively (Knapp and Hall
298).
a-2. Avoiding Eye Contact

People tend to avoid eye contact when:

discussing topics that make them
uncomfortable
they are not interested in the topic or person;
and
they are embarrassed, ashamed, or trying to
hide something
-Verdeber, Communicate 79
a-2. Avoiding Eye Contact

In the US and other Western cultures,

people expect those with whom they
are communicating to “look them in the
eye.” Looking away signals a desire to
avoid contact.
a-2. Avoiding Eye Contact

In the Philippines, people are also

expected to direct their gaze into the
other person’s eyes. Otherwise, they are
thought to be dishonest or
untrustworthy.
a-2. Avoiding Eye Contact
In India, China, and rural parts of
Mexico, too much eye contact means
bad manners so people there lower
their eyes to show deference.

In Japan, people look at the area

around the Adam’s apple, not into the
other’s eye.
B. FACIAL EXPRESSION

-refers to the way our facial muscles

are set to indicate emotions or
feelings of happiness, sadness, fear,
anger, surprise, excitement,
indifference and disgust.
B. FACIAL EXPRESSION

-researchers claim that facial displays

are inborn; while others, like
Birdswhistel, say that they are
acquired or learned
B. FACIAL EXPRESSION

-can be managed and controlled—we

can get our faces express what we
want to convey and hide what we
don’t want people to see
B. FACIAL EXPRESSION

In the US, the runner-up in a beauty

contest must smile to show she is a
gracious loser, but the winner has to
cry and act surprised to show that she
did not expect to win and that she is
humble.
 D O Y O U
HA V E
U ES TIO N S?
Q
 TO BE
ON TIN UED..
C
Thank
you