Employee`s Performance Evaluation

Department: Call Center

Position: Customer Service Agent
Employee`s name:

Evaluation period: From / / 2021 – To / / 2021

V.goo
Evaluation Items Weak Med Good Exc.
d
1- Ability to understand work rules and procedures
2- Observing work procedures and methods
3- Accomplishment the work according to the required level
4- Accomplishment the work according to the required time
5- Working hard and responding to work pressure
6- Regularity and discipline at work
7- Initiative and creativity at work
8- Ability to work without supervision
9- Caring of work improvement and development
10- Accepting directions and criticism of one`s manager
11- Cooperation and helping colleagues
12- Ability to bear a larger responsibility
13- Ability for taking sound decisions
14- Flexibility and ability for adaptation at work
15- Loyalty to the company and preserving its interests
16- Preserving the company properties
17- Observing company policies and systems
18- Respecting others
19- Appearance
20- Personal behavior

Overall assessment:
Signature of direct manager:

Signature of HR manager:

HR manager recommendations: