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CONFIDENTIAL

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SERVICE BULLETIN CODE
DESCRIPTION 3 2006 107
FILING LOCATION

ZX-3 ALL-208
SUBJECT LX ALL-213
DISTRIBUTION OF ZX-3, ZW-USE Dr. ZX (PALM VERSION) SERVICE SOFTWARE
(FOR OVERSEAS DEALERS)

OUTLINE
For distribution: An upgraded version of Dr. ZX (Palm version) software, its new feature is "Com-
mon Rail Pressure Judge" that has been added to the Engine C/U Monitor Display. Use this func-
tion to determine the common rail pressure when you are able to crank up the machine but are
unable to start the engine.
Please download the Dr. ZX service software from Global e-Service/e-Cabinet. (To search for the
service software in e-Cabinet, specify the Identifier No. SY00010440/Language (English).) This
software is also compatible with models older than ZX-1.
Install the service software in accordance with the instructions given in this Service Bulletin.
The software that is downloaded from e-Cabinet contains MIC-DataViewer (ver. 3.0.0.1). Down-
load the Basic Operation Manual on how to use the MIC-DATAViewer from the Global e-Service/
Machine/Mic.

Thoroughly read the safety section in the service manual before starting the work to ensure safe operation.
Welding work, if any, should only be done by qualified welders.

APPLICABLE MODELS / SERVICE BULLETIN NO. FOR EACH MODEL

Machine Model(s): ZX-3 ALL / ZW ALL Series


Machine Serial Nos.: Refer to the following page.

DESCRIPTION

Refer to the following page(s).

DWN
CHKD
SA/GI: ZX-3 ALL-015 WHITE
LX ALL-043 APPD
CONFIDENTIAL

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SERVICE BULLETIN CODE
DESCRIPTION 3 2006 107
FILING LOCATION

ZX-3 ALL-208
LIST OF APPLICABLE MODELS
LX ALL-213
㪱㪯㪄㪊㩷㪺㫉㪸㫎㫃㪼㫉㩷㫊㪿㫆㫍㪼㫃 㪱㪯㪄㪊㩷㪺㫉㪸㫎㫃㪼㫉㩷㫊㪿㫆㫍㪼㫃
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㪱㪯㪉㪇㪇㪄㪊
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㪱㪯㪉㪇㪇㪣㪚㪄㪊
㪱㪯㪉㪈㪇㪟㪄㪊
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㪱㪯㪉㪈㪇㪢㪄㪊
㪈㪬㪊 㪱㪯㪉㪈㪇㪄㪊 㪙㪛㪞 㪤㫆㪻㪼㫃㩷㫅㪸㫄㪼㩷㪺㪸㫋㪼㪾㫆㫉㫐㪑㩷㪯㪉㪋㪇㪃㩷㪯㪉㪋㪇㪉㪧㪚
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㪱㪯㪉㪉㪌㪬㪪㪄㪊
㪈㪬㪋 㪱㪯㪉㪈㪇㪄㪊 㪙㪝㪝 㪤㫆㪻㪼㫃㩷㫅㪸㫄㪼㩷㪺㪸㫋㪼㪾㫆㫉㫐㪑㩷㪯㪃㩷㪯㪣㪚
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㪱㪯㪉㪉㪌㪬㪪㪩㪄㪊
㪈㪬㪌 㪱㪯㪉㪈㪇㪄㪊 㪙㪝㪞 㪤㫆㪻㪼㫃㩷㫅㪸㫄㪼㩷㪺㪸㫋㪼㪾㫆㫉㫐㪑㩷㪯㪥
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㪈㪬㪍 㪱㪯㪉㪋㪇㪄㪊 㪙㪝㪣
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㪱㪯㪉㪌㪇㪄㪊
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㪈㪭㪈 㪱㪯㪉㪌㪇㪣㪚㪄㪊 㪙㪝㪤
㪱㪯㪉㪋㪇㪣㪚㪄㪊
㪱㪯㪉㪌㪇㪣㪚㪥㪄㪊
㪱㪯㪉㪌㪇㪟㪄㪊 㪱㪯㪉㪏㪇㪣㪚㪄㪊
㪈㪭㪉 㪙㪝㪢
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㪱㪯㪉㪌㪇㪢㪄㪊 㪱㪯㪊㪌㪇㪣㪚㪄㪊
㪈㪭㪊 㪙㪝㪧
㪱㪯㪉㪌㪇㪣㪚㪢㪄㪊 㪱㪯㪊㪌㪇㪣㪚㪥㪄㪊
㪱㪯㪉㪎㪇㪄㪊 㪱㪯㪋㪌㪇㪄㪊
㪈㪭㪋 㪈㪡㪈
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㪱㪯㪋㪎㪇㪟㪄㪊
㪱㪯㪋㪎㪇㪣㪚㪟㪄㪊
㪱㪯㪉㪏㪇㪣㪚㪟㪄㪊 䋱㪭㪘 㪈㪡㪉
㪱㪯㪋㪎㪇㪩㪄㪊
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㪈㪭㪎 㪱㪯㪌㪇㪇㪣㪚㪄㪊 㪈㪡㪌
㪱㪯㪊㪊㪇㪣㪚㪄㪊
㪱㪯㪊㪌㪇㪟㪄㪊 㪱㪯㪌㪉㪇㪣㪚㪟㪄㪊
㪈㪭㪏 㪈㪡㪍
㪱㪯㪊㪌㪇㪣㪚㪟㪄㪊 㪱㪯㪌㪉㪇㪣㪚㪩㪄㪊
㪱㪯㪊㪌㪇㪢㪄㪊
㪈㪭㪐 㪱㪯㪍㪌㪇㪣㪚㪄㪊 㪈㪡㪎
㪱㪯㪊㪌㪇㪣㪚㪢㪄㪊
㪱㪯㪋㪌㪇㪄㪊 㪱㪯㪍㪎㪇㪣㪚㪟㪄㪊
㪈㪡㪈 㪈㪡㪏
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㪱㪯㪋㪎㪇㪣㪚㪟㪄㪊 㪱㪯㪏㪌㪇㪄㪊
㪈㪡㪉 㪈㪡㪙
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㪱㪯㪋㪌㪇㪣㪚㪄㪊 㪈㪡㪊 㪥㫆㫉㫋㪿㩷㪘㫄㪼㫉㫀㪺㪸㩷㪟㫀㫋㪸㪺㪿㫀㩷㫄㫆㪻㪼㫃 㪈㪡㪚
㪱㪯㪏㪎㪇㪩㪄㪊
㪱㪯㪏㪎㪇㪣㪚㪩㪄㪊
㪡㪛㪋㪌㪇㪛㪣㪚 㪈㪡㪋 㪡㪛㩷㫄㫆㪻㪼㫃
㪱㪯㪌㪇㪇㪣㪚㪄㪊 㪈㪡㪌
㪱㪯㪌㪉㪇㪣㪚㪟㪄㪊
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㪱㪯㪍㪌㪇㪣㪚㪄㪊 㪈㪡㪎
㪱㪯㪍㪎㪇㪣㪚㪟㪄㪊
㪈㪡㪏
㪱㪯㪍㪎㪇㪣㪚㪩㪄㪊
㪱㪯㪍㪌㪇㪣㪚㪄㪊 㪈㪡㪐 㪥㫆㫉㫋㪿㩷㪘㫄㪼㫉㫀㪺㪸㩷㪟㫀㫋㪸㪺㪿㫀㩷㫄㫆㪻㪼㫃
㪡㪛㪍㪌㪇㪛㪣㪚 㪈㪡㪘 㪡㪛㩷㫄㫆㪻㪼㫃
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㪈㪡㪚
㪱㪯㪏㪎㪇㪩㪄㪊
㪱㪯㪏㪎㪇㪣㪚㪩㪄㪊
㪱㪯㪏㪌㪇㪣㪚㪄㪊 㪈㪡㪛 㪥㫆㫉㫋㪿㩷㪘㫄㪼㫉㫀㪺㪸㩷㪟㫀㫋㪸㪺㪿㫀㩷㫄㫆㪻㪼㫃
㪡㪛㪏㪌㪇㪛㪣㪚 㪈㪡㪜 㪡㪛㩷㫄㫆㪻㪼㫃
㪡㪛㪉㪋㪇㪛㪣㪚 㪡㪛㩷㫄㫆㪻㪼㫃
㪡㪛㪉㪎㪇㪛㪣㪚 㪡㪛㩷㫄㫆㪻㪼㫃
㪡㪛㪊㪌㪇㪛 㪡㪛㩷㫄㫆㪻㪼㫃

㪱㪮㩷㫎㪿㪼㪼㫃㩷㫃㫆㪸㪻㪼㫉 㪱㪮㩷㫎㪿㪼㪼㫃㩷㫃㫆㪸㪻㪼㫉
㩿㪡㪸㫇㪸㫅㩷㫄㪸㫉㫂㪼㫋㩷㫄㪸㪺㪿㫀㫅㪼㫊㩷㫆㫉㩷㪾㪼㫅㪼㫉㪸㫃㩷㫆㫍㪼㫉㫊㪼㪸㫊㩷㫄㪸㫉㫂㪼㫋㩷㫄㪸㪺㪿㫀㫅㪼㫊㪀 㩿㪜㫌㫉㫆㫇㪼㩷㫄㪸㫉㫂㪼㫋㩷㫄㪸㪺㪿㫀㫅㪼㫊㪀
㪧㫉㫆㪻㫌㪺㫋㩷㫅㪸㫄㪼 㪤㫆㪻㪼㫃㩷㪺㫆㪻㪼 㪩㪼㫄㪸㫉㫂㫊 㪧㫉㫆㪻㫌㪺㫋㩷㫅㪸㫄㪼 㪤㫆㪻㪼㫃㩷㪺㫆㪻㪼 㪩㪼㫄㪸㫉㫂㫊
㪱㪮㪉㪉㪇 㪋㪞㪙 㪱㪮㪉㪉㪇 㪋㪞㪝
㪱㪮㪉㪌㪇 㪋㪞㪚 㪱㪮㪉㪌㪇 㪋㪞㪞
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ZX-3 ALL-208
HOW TO USE THE COMMON RAIL PRESSURE JUDGE LX ALL-213

Follow the instructions stated below in the respective order to use "Common Rail Pressure Judge" for a machine that
can be cranked up but cannot be started.

Step 1. Carry out the fault diagnosis of the engine controller.

Step 2. If the fault diagnosis displays any of the following common rail pressure-related error codes, retry using Dr. ZX.

!" #$% #&'() *")+")

           


                
                 
                 

Step 3. If the fault diagnosis does not display the engine controller error code, turn the key ON and run Common Rail
Pressure Judge at the time of cranking.
The engine cannot be started at this time. (Refer to the next page to run this function.)

Step 4. If the Common Rail Pressure Judge continues to display "low" during cranking, an abnormality listed in the
engine manual may be the problem.
Refer to engine manual (1/2) KM-4HK1-J-00 (1/2) (Japanese version, page 1E-170)
or engine manual (1/2) KM-4HK1-E-00 (1/2) (English version, page 1E-171).

Step 5. Carry out the task stated in the engine manual that was used in step 4 (Japanese version: page 1E-171, English
version: page 1E-172) and make sure that there are no abnormalities such as entry of air into fuel system,
blocked fuel filter, damaged fuel pipe, blockage or faulty connection.
If no abnormality is detected, abnormality of supply pipe, injector or pressure limiter is a possibility.
Past incidents reveal that supply pump abnormality often leads to the display of "low" in Common Rail
Pressure Judge.
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HOW TO RUN COMMON RAIL PRESSURE JUDGE
LX ALL-213

Go to the
lower column.

Select the Dr. ZX icon. Select . If the model is ZX200-3-ZX350-3,


ZW, select "Mid_ZX-3, ZW."
If the model is ZX450-3-ZX850-3,
select "Large_ZX-3."

Go to the
lower column.

Select "Select Controller." Select "Engine C/U." Select "Start."

Go to the
lower column.

Select "OK." Select "Monitor Display." State the model code and
serial number and select "OK."

Go to the
lower column.

State the model code and Keep on pressing the button Select "Common Rail Pressure
serial number and select "OK." until you find "Common Rail Judge" and then, select "Start."
Pressure Judge."

Keep this window on display while you crank and check to see if there are any changes to the machine condition.
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EXPLANATION ON HOW TO RUN THE DR. ZX SERVICE SOFTWARE (OVERSEAS)
INSTALLER

1 PRE-INSTALLATION PREPARATION

1 Download the service software installer from e-Cabinet.


To download, open the e-Cabinet window from the introduction window.

Click "Search" in the Operation Menu on the left side.

Information Search window Enter "SY00010440" in the Identifier No. column on the upper right hand
side, select "English" as the language version and then press the "Search"
button.
The information search results window will display that a search for "MIC Installer for Dealer" is being conducted.

Click the blue letters under the title, "MIC Installer for Dealer."

Press the "View" button on the lower right hand side of the window.

The window will display that the file is being downloaded. Press the "Save" button

Specify where on the desk top you want to save the file and then, save.

The downloaded installer is compressed. Use the unzipping tool to uncompress. The "MIC_Installer···" folder will
be displayed on the desktop.

2 If you do not have a "Palm Desktop" or "CLIE Palm Desktop" shortcut icon on the PC desktop window, install the soft-
ware into the PC using the CD-ROM that came with the Palm or CLIE and then, proceed to 3 .

3 If the existing Dr. ZX service software has already been installed into Palm or CLIE and PC, start from the following
1 - 1 .

4 If the existing Dr. ZX service software has installed into PC only, start from 1 - 2 .

5 If you are installing Dr. ZX for the first time, begin from 2 . Installation method.
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1 Palm that comes installed with the existing Dr. ZX service software
If the downloaded Dr. data is left in Palm, hotsync for back up and then follow the procedure as stated below.
If you don't hotsync, the downloaded data will also be deleted.
• If the existing Dr. ZX software has already been installed into Palm, delete it and install the new Dr. ZX service
software.

Upon installation of the Dr. ZX service software into the


Palm, the Dr. ZX icon will be displayed as shown to the left.

• Deletion procedure
a. Tap the circled area.

b. The menu will be displayed. Select "Delete."


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c. The following window will be displayed. Select the Dr. ZX-related application and tap "Delete."

The application to be deleted starts with the following letters, Dr. , EPVC , HMS or PZX
. (Even if the file name begins with Dr., EPVC, HMS or PZX, make sure not to delete any security-
related applications at this moment as noted below.)

[ NOTE ] Do not delete HMS_SecurityJ, PZX_SecurityJ, Security_Lancher, Security, Mini_Security,


and MIC_PASSWORD.

The window in the illustration to the left is merely example.


Note that items to be deleted are not limited to those circled in red.

d. Once all the applications have been deleted, tap "Done" and return to the Palm menu window.

• The pre-installation preparation has been completed if the Dr. ZX icon is no longer found in the Palm menu.

The window shown to the left is merely example.


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2 If the existing Dr. ZX service software is already installed into your PC, carry out the following procedure.

2 -1. Right-click "Start" at the bottom left of the PC window to refer to Explorer - Program Files. If "C:¥Program
Files¥HitachiMonitoringSystem¥HMS_Conduit" exists, carry out the following procedure.

This action concerns all files that are either titled "uninstall.exe" or that begin with "un*****.exe" in the "C:¥
Program Files¥HitachiMonitoringSystem¥HMS_Conduit¥Installer." folder.

If the following contents do not exist, proceed to 2 -2.


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2 -2. Right-click "Start" at the bottom left of the PC window to refer to Explorer - Program Files. If "C:¥Program
Files¥MachineInformation Center¥Palm" exists, carry out the following procedure to delete the program, and
then proceed to 2. Installation method.

a. Select "Machine Information Center for Dealer" in the "Add / Remove Programs" window in "Start
Setting Control Panel."

If the following contents does no exist, proceed to 2 -3.

b. What you need to do next will depend on your support information version. Click "Click here for support
䇭䇭
information" circled in red in the illustration below to confirm the version.
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b. Confirm the support information version.
If it is 2.05.0001, carry out the following steps, (1) and (2), and then proceed to "d." For other versions,
proceed to "d."

(1) Double click "Data BackUp1.exe" in the folder of the installer that was downloaded from the server.

Double click "DataBackUp1.exe," the following window will be displayed. If this window disappears, it means that
the task has been completed.
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(2) Click "DataBackUp2" in the same folder as above (1).
[ NOTE ] Double-clicking will not result in any changes to the window display even when the task has been
completed.

d. Click "Change / Remove."


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e. The "InstallShield Wizard" will be activated. Select "Remove" and click "Next."

f. The window confirming the file deletion will be displayed. Click "OK.

g. Click "Finish" to complete the uninstallation task.


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2 -3. If you are unable to find the item, "Machine Information Center for Dealer" in the application Add / Remove
window, run all files that are either titled "uninstall.exe" or that begin with "un*****.exe" in the C:¥Program
Files¥MachineInformationCenter¥Palm¥Installer and manually delete the folder stated below:

C:¥Program Files¥MachineInformationCenter¥Palm
(Right-click this folder (Palm) to delete the entire folder.)
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2 INSTALLATION METHOD
LX ALL-213
1 Double click "Autorun.exe" in the downloaded installer folder. The menu window will appear as shown below. Select
the installer menu language.

2 The following menu will be displayed. Click "Install."

3 The following dialog will be displayed, so select the language of the application to be installed and click "OK."
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4 Installation preparation will begin. LX ALL-213

5 The following window will be displayed. Click "Next."

6 Installation will begin.

7 When the following window appears, click the "Finish" button.


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8 When the following window appears, click "OK."

9 Once the update has been completed, the window will automatically disappear.

10 Click "OK." If the application has already been updated, the following window
will be displayed. click "OK" and proceed to 11 .

11 The following dialog will be displayed. Run MICSetup.


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12 The following dialog will be displayed. [ NOTE ] If the dialog will not appear and the following window is
displayed, click "Exit." The dialog shown at 12 will be
displayed.

13 Select the Palm user name.

14 Select "Dr. ZX (4 pin or Mining Cable)" and click "Next."

Be careful as you may have one or sometimes, two choices as


shown to the left. Either way, select "Dr. ZX (4 pin or Mining
Cable)".

15 When the following dialog appears, click "OK."


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16 Click "Exit" to end the installer.

If you have clicked "Exit" in step 12 , this window will


not be displayed.

17 Run Palm and HotSync.

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