“RTMS Audits & Certification”

Prepared for
SABOA CONFERENCE

Kathy Bell
 RTMS Basics
• RTMS certification requires an operator to
demonstrate compliance to the standard, ARP
067-1:2007(SANS 1395-1:2012)/SANS 10399
• It’s main purpose is to encourage operators to
implement a structured management system –
as per the requirements of the standard
• This management system enables operators to
safely & effectively manage operations, whilst
embracing the philosophy of continual
improvement
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 RTMS Standards
(ARP 067/ SANS 1395/SANS 10399)
Safety/
Driver Training
Loading Compliance
Wellness Providing skills
Vehicle Maintenance
Control Basic Roadworthiness Medical Fitness
development to
ensure drivers obtain
- Fleet Inventory Chronic illness and retain
Minimising competency to be
breakdowns Management
- Control of loading safe, compliant and a
Speeding Controls Fatigue Management minimal risk on public
- Prevent Overloads
Accident Analysis Driving hours roads
- Optimise Payload
Traffic violations Wellness Initiatives
(Nutrition etc.)

Responsibilities + Records + Trend Analysis + Corrective

Actions + Performance Assessment = Continual
Improvement

3
 RTMS Standards
(ARP 067/ SANS 1395/SANS 10399)
Safety/
Compliance Driver Training
Loading Vehicle Maintenance
Wellness Providing skills
development to
Basic Roadworthiness Medical Fitness ensure drivers obtain
Control Minimising Chronic illness and retain
Management competency to be
- Fleet Inventory breakdowns
safe, compliant and a
Speeding Controls Fatigue Management minimal risk on public
Control of loading
Accident Analysis Driving hours roads
- Prevent Overloads
Traffic violations Wellness Initiatives
- Optimise Payload (Nutrition etc.)
Public Feedback

Responsibilities + Records + Trend Analysis + Corrective

Actions + Performance Assessment = Continual
Improvement

4
 RTMS Standards
(ARP 067/ SANS 1395/SANS 10399)
Safety/
Driver Training
Compliance
Loading Wellness Providing skills
Vehicle Maintenance development to
Basic Roadworthiness Medical Fitness ensure drivers obtain
Control Minimising Chronic illness and retain
Management competency to be
- Fleet Inventory breakdowns safe, compliant and a
Speeding Controls Fatigue Management minimal risk on public
-Control of loading
Accident Analysis Driving hours roads
- Prevent Overloads
Traffic violations Wellness Initiatives
- Optimise Payload (Nutrition etc.)

Responsibilities + Records + Trend Analysis + Corrective

Actions + Performance Assessment = Continual
Improvement

5
 RTMS Standards
(ARP 067/ SANS 1395/SANS 10399)
Safety/
Loading Driver Training
Compliance
Wellness Providing skills
Control Vehicle Maintenance
Medical Fitness
development to
ensure drivers obtain
Basic Roadworthiness
- Chronic illness and retain
Minimising competency to be
Fleet Inventory breakdowns Management
safe, compliant and a
Control of loading Speeding Controls Fatigue Management minimal risk on public
- Prevent Overloads Accident Analysis Driving hours roads
- Optimise Payload Traffic violations Wellness Initiatives
(Nutrition etc.)

Responsibilities + Records + Trend Analysis + Corrective

Actions + Performance Assessment = Continual
Improvement

6
 RTMS Standards
(ARP 067/ SANS 1395/SANS 10399)
Loading Safety/
Driver Training
Control Compliance
Wellness Providing skills
- Fleet Inventory Vehicle Maintenance development to
Basic Roadworthiness Medical Fitness ensure drivers obtain
Max Seated & and retain
Standing Minimising Chronic illness
Management competency to be
- 68kg average weight breakdowns safe, compliant and a
Speeding Controls Fatigue Management minimal risk on public
- Driver monitoring of
passenger numbers Accident Analysis Driving hours roads
-Census on passenger Traffic violations Wellness Initiatives
numbers (Nutrition etc.)
- Random Inspections

Responsibilities + Records + Trend Analysis + Corrective

Actions + Performance Assessment = Continual
Improvement

7
 RTMS Standards
(ARP 067/ SANS 1395/SANS 10399)
Safety/
Driver Training
Loading Compliance
Wellness Providing skills
Vehicle Maintenance
Control Basic Roadworthiness Medical Fitness
development to
ensure drivers obtain
- Fleet Inventory Chronic illness and retain
Minimising competency to be
breakdowns Management
- Control of loading safe, compliant and a
Speeding Controls Fatigue Management minimal risk on public
- Prevent Overloads
Accident Analysis Driving hours roads
- Optimise Payload
Traffic violations Wellness Initiatives
(Nutrition etc.)

Responsibilities + Records + Trend Analysis + Corrective

Actions + Performance Assessment = Continual
Improvement

8
 Inventory of RTMS vehicles
ABC Bus Lines
FLEET INVENTORY
N0 Fleet No. Reg No Year Make Chassis No Engine No Type Seated Standing GVM Tare COF Date Licence Exp
1 F123 4566788 2009 HINO AAMHB40076JB00425 50513520051354 Rigid 78 28 26,000 13,320 11/30/2012 11/30/2012
2 F124 4566788 2009 HINO AAMHB40080JB00438 50513800051381 Articulated 78 28 26,000 13,320 2/28/2013 2/28/2013
3 F125 4566788 2007 SCANIA AAMHB40031PX18169 50515600481565 Luxury Coach 78 28 26,000 13,320 2/28/2013 2/28/2013
4 F126 4566788 2012 HINO AAMHB40030PX18168 50515600251565 Rigid 78 28 26,000 13,320 1/31/2013 1/31/2013
5 F127 4566788 2010 TATA AAMHB40145PX18237 50515680031573 Rigid 78 28 26,000 13,320 11/30/2012 11/30/2012
6 F128 4566788 2007 MAN AAMHB40032PX18181 50515590181565 Rigid 78 28 26,000 13,320 12/31/2012 12/31/2012
7 F129 4566788 2009 HINO AAMHB40192PX19175 50516380291642 Articulated 78 28 26,000 13,320 12/31/2012 12/31/2012
8 F130 4566788 2012 HINO AAMHB40229PX19292 50516670041668 Luxury Coach 78 28 26,000 13,320 1/31/2013 1/31/2013
9 F131 4566788 2012 MAN AAMHB40225PX19269 50516640091668 Rigid 78 28 26,000 13,320 1/31/2013 1/31/2013
1 F132 4566788 2010 MAN AAMHB40111JB00550 50514520081459 Articulated 114 32 35,000 18,630 2/28/2013 2/28/2013
2 F133 4566788 2007 MAN AAMHB40106JB00539 50514450171451 Rigid 114 32 35,000 18,630 10/31/2012 10/31/2012

Valid COF, Valid Vehicle Permits, Licenced & Legal

9
 Random Inspection Results - Overloading
No Trips No Buses
2013 Inspected Overloaded % Overloaded
Jan 140 6 4.3
Feb 178 21 11.8
Mar 158 17 10.8
April 180 24 13.3
May 165 13 7.9

180

160

140

120

100 No Trips Inspected

No Buses Overloaded
80
% Overloaded

60

40

20

0
Jan Feb Mar April May
10
Loading Control - Freight

11
 RTMS Standards
(ARP 067/ SANS 1395/SANS 10399)
Loading Safety/
Compliance Driver Training
Control Wellness Providing skills
Vehicle Maintenance development to
- Fleet Inventory
Basic Roadworthiness Medical Fitness ensure drivers obtain
Max Seated & and retain
Standing Minimising Chronic illness
Management competency to be
breakdowns
- 68kg average weight safe, compliant and a
Speeding Controls Fatigue Management minimal risk on public
- Driver monitoring of
passenger numbers Accident Analysis Driving hours roads
-Census on passenger Traffic violations Wellness Initiatives
numbers (Nutrition etc.)
Public Feedback
- Random Inspections

Responsibilities + Records + Trend Analysis + Corrective

Actions + Performance Assessment = Continual
Improvement

12
 Vehicle Maintenance
SERVICE SCHEDULE/PLANNER
fleet no. Date of last service Tachometer Planned Difference Kilometres Service KM Service
readings Service KM Current interval Hours
KM (KM ) interval
60015 2009-09-21 320000 330000 6924 323076 10000 N/A
60016 2009-09-18 330000 340000 4743 335257 10000 N/A
60017 2009-09-03 370000 380000 8638 371362 10000 N/A
Vehicles are serviced as per OEM spec
60018 2009-09-14 320000 330000 1376 328624 10000 N/A
60019 2009-09-09
Minimise the
350000
risk of mechanical
360000 7917
failure
352083 10000 N/A
4961 2009-08-25 880000 890000 8321 881679 10000 N/A
12209 2009-08-31 1030000 1040000 6635 1033365 10000 N/A
12213 2009-08-18 380000 390000 1276 388724 10000 N/A

Type of service KM
A Service 10 000
B Service 30 000
C Service 90 000
Close to service

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12. Foot Brake
Daily Roadworthy Check 28. V Belt
(Working) (Working)

DAILY BASIC ROADWORTHY : PRE-TRIP INSPECTION CHECKLIST

Driver Signature Driver Driver Signature

13. Handbrake Reg.29.

NoTip Deck
(Operational)
Unit No.
Daily Inspection Sheet Date to
Description M T W T F S S Description M T W T F S S
1. Fuel & Oil Levels 17. Radiator
14. Clutch
(Check Fuel and oil levels : 30. Gears
(Water Level and Leaks)
(Operational)
Engine [ ]
Hydraulic [ ] and
Transmission [ ]

2. Fuel and Oil Leaks 18. Head Lam ps

(Visable & 4 Drops per minute) (Dim & Bright Working, Clean

Vehicles are assessed daily for roadworthiness – only safe/compliance

Lenses)
15. Hooter 31. Fire Extinguisher
(Working)
3. Air Leaks
(Check) vehicle are permitted on a public road
19. Lam ps
(Park Brake, Indicators, Hazards,
Tail Reverse, Interior in Working
Condition.

16. Em
4. ergency
Air TanksKit
Drain 32. Machine
20. Wipers Condition
& Windscreen
(Condition & Cracks)
(Available & Condition) Before Shift : Clean
Dirty
Damaged

5. Battery 21. After Shift

Mirrors : Clean
(Water Terminals, Grease & (Condition & Check for Cracks) Dirty
Sucure Clamp) Damaged

6. Steering Play 22. Exhaust Critical - if found sub standard,

Supervisor
(Not more than 15 Degrees) Signature (Clamp & Condition)

vehicle may not be operated!

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 Compliance to Speed Regulations
Driver No. Overspeeding Incidents Longest duration (s) Highest speed

Musa 26 188 92.0

Petrus 34 107 87.0
Moloi 45 125 88.0
Henry 33 84 90.0
Vilakazi 27 99 96.0
Mdunge 38 245 87.0
Mahlangu 41 behaviour is monitored,
Any illegal/negative driving 17 with mitigating
88.0
Vuyani 17
measures implemented 64recurrence
to prevent habitual 106.0

overspeeding = >80km/h for more than minute

> 20 violations per week = counselling
> 40 violations per week = disciplinary
> 50 violations/>100km/h = final written warning

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Accident Investigation & Analysis

16
 Accident Investigation & Analysis
Root cause analysis / costs - summary of incidents 2011

Animals on the
Road, 3,000 Defensive
Driving,

Pedestrians, Other, 80,000

50,000
3rd Party,
238,700

Driver Fatigue,
117,400

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 Accident Investigation & Analysis
Major - Accidents
6

5
5

4 4
4

0
0
F2010 F2011 F2012 F2013 YTD

18
 Traffic Infringements/Violations
Traffic Fine Analysis
>SPEEDING
5%
>OVERLOADING
8%
>COF
>PDP
>INDICATORS
>BRAKELIGHTS
Monitoring of risk indicators (crashes, traffic fines) to identify
41%
frequent root
>BRAKES

causes
19% and implement mitigating measures >OTHER

13%

11%
1% 2%

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Alcohol Screening

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 RTMS Standards
(ARP 067/ SANS 1395/SANS 10399)
Loading Safety/
Driver Training
Control Compliance
Wellness Providing skills
- Fleet Inventory Vehicle Maintenance development to
Basic Roadworthiness Medical Fitness ensure drivers obtain
Max Seated & and retain
Standing Minimising Chronic illness
Management competency to be
- 68kg average weight breakdowns safe, compliant and a
Speeding Controls Fatigue Management minimal risk on public
- Driver monitoring of
passenger numbers Accident Analysis Driving hours roads
-Census on passenger Traffic violations Wellness Initiatives
numbers (Nutrition etc.)
- Random Inspections

Responsibilities + Records + Trend Analysis + Corrective

Actions + Performance Assessment = Continual
Improvement

21
 Driver Wellness
• Medical Fitness
• Annual medical fitness certificates

• Identification of chronic conditions (e.g diabetes, hypertension,

defective vision)

• Fatigue Management
• Shift schedule/Driver Roster – Rest Day Allocation

• Monitoring of driving hours – Long Haul

• Fatigue evaluation

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 RTMS Standards
(ARP 067/ SANS 1395/SANS 10399)
Loading Safety/
Driver Training
Control Compliance
Wellness Providing skills
- Fleet Inventory Vehicle Maintenance development to
Basic Roadworthiness Medical Fitness ensure drivers obtain
Max Seated & and retain
Standing Minimising Chronic illness
Management competency to be
- 68kg average weight breakdowns safe, compliant and a
Speeding Controls Fatigue Management minimal risk on public
- Driver monitoring of
passenger numbers Accident Analysis Driving hours roads
-Census on passenger Traffic violations Wellness Initiatives
numbers (Nutrition etc.)
- Random Inspections

Responsibilities + Records + Trend Analysis + Corrective

Actions + Performance Assessment = Continual
Improvement

23
 RTMS Standards
(ARP 067/ SANS 1395/SANS 10399)
Loading Safety/
Driver Training
Control Compliance
Wellness Providing skills
- Fleet Inventory Vehicle Maintenance development to
Basic Roadworthiness Medical Fitness ensure drivers obtain
Max Seated & and retain
Standing Minimising Chronic illness
Management competency to be
- 68kg average weight breakdowns safe, compliant and a
Speeding Controls Fatigue Management minimal risk on public
- Driver monitoring of
passenger numbers Accident Analysis Driving hours roads
-Census on passenger Traffic violations Wellness Initiatives
numbers (Nutrition etc.)
- Random Inspections

Responsibilities + Records + Trend Analysis + Corrective

Actions + Performance Assessment = Continual
Improvement

24
 RTMS STANDARD SANS 1395-1– MAJOR CRITERIA
LOADING SAFETY & DRIVER TRAINING &
CONTROL COMPLIANCE WELLNESS DEVELOPMENT
 Payload  Daily Roadworthy  Medical Fitness  Annual Training
Optimisation verification verification Plan
with  Preventive  Management of  Focus on
minimisation of Maintenance Chronic defensive driving,
overloading Process Conditions legal loading,
 Compliance with  Tyre Management  Driver Resting fatigue
dimensional  Prevent habitual Period monitoring management,
limits speed  Driving Hours with emphasis on
 Safe Loading to exceedances Monitoring the promotion of
prevent incidents  Prevent excessive  Risk Awareness safe driving
 Compliance with driving hours behaviour
legal loading  React to  Mentoring,
limits and/or Accidents/Incident monitoring,
applicable permit  Monitor Traffic counselling,
Offences awareness and
 Route Risk education
Analysis  Training Records
 Active Promotion
of Road Safety

EFFECTIVE IMPLEMENTATION REQUIRES DEFINED PROCESSES/PROCEDURES,

WITH HISTORICAL RECORD OF CONSISTENT COMPLIANCE

ROADS

SAFE LOADS/PASSENGERS
VEHICLES

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DRIVERS
 Performance Assessment
• Goal of continual improvement so that objectives are achieved

 Preserve road infrastructure

 Improve road safety

 Prioritise vehicle roadworthiness

 Ensure responsible driving behaviour

 Promote driver health and wellness

 Minimise crashes – reduce fatality/injury rate

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 RTMS Observed Benefits
 Optimal Payloads = Improved Profitability

 Vehicle Maintenance = Improved Utilisation/Fleet

availability

 Roadworthy vehicles = Reduced down time

 Driver Training = Green Band Driving = Improved fuel

consumption + reduced engine wear

 Prevention of overspeeding = positive fuel

consumption

27
 RTMS Observed Benefits
 Reduction in carbon footprint

 Improved fuel economy

 Reduced emissions

 Fewer trips (optimised payload)

 Cpk gains

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 Client Testimonials
 Barloworld

 Intercape

 Unitrans

 Ngululu Bulk Carriers

 Chrome Carriers

 To Anywhere Carriers

 Motorvia

 Buscor

 LCS Logistics

 KWS Carriers

 Grindrod Logistics etc.

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Audit Process

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The Certification Process

Decision to Pre-Assessment Compilation of

Implement Visit (Optional) RTMS Manual

Stage 1 Findings/Non-
conformances Stage 2 Audit
Audit to be corrected

Annual
Continual
Certification Surveillance
Improvement
Audit

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www.rtms-sa.org

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 Thank you

www.rtms-sa.org

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