Induction Booklet

IP South East Induction Booklet
29 July 2016
IP South East Induction Booklet 28 July 2016
Network Rail Infrastructure Projects - Strictly Private and Confidential
“Safety isn’t about statistics. It isn’t separate from our business. It’s central to
everything we do, and we absolutely do not compromise on it. Even one accident is
one too many. So, if it isn’t safe, don’t do it.” Please see full Health & Safety Policy
Statement. Please review our Safety Vision below:

Network Rail Infrastructure Projects - Strictly Private and Confidential Page 1
Please also see this link for important information about driving:
http://connect/content/news/2014/Feb/Lifesaving-Rules-videos-Driving.aspx

Network Rail South East
2nd Floor
Cottons Centre
Tooley Street
London
SE1 2QG
2.2.1 The fire alarms are tested every Tuesday at 1500 – please do not be alarmed, this
is a drill.
2.2.2 Treat any other sounding of the fire alarm as a real-life fire scenario. Please exit
the building by one of the fire exits, and follow the evacuation route detailed
below:

2.2.3 Please see below information about the fire wardens in IP side of Cottons Centre.

2.2.4 Photos of Fire Evacuation Assembly Point
2.3.1 The nearest hospital to the Cottons Centre is:
St Thomas’
Westminster Bridge Road
London
SE1 7EH
020 7188 7188
Please call 999 if you need an ambulance

2.3.2 List of First Aiders and Emergency First Aiders
David Amaku – 07764 471540
Courtney Sydney-Smith – 07710 959174
Victoria Bentley – 07515 626432
Debra Csapo – 07801 907341
Adrian Vyse – 07801 840065
Lisa Wilkinson – 07515 620938
Derrick Chan – 07740 783119
Darren Leech – 07771 826853
Oma Megbele – 07824 411650
2.3.3 Responsible Person:
Siobhan McConnon – 07979 251505
2.3.4 Appointed Persons:
Kane Thompson – 07469 415728
Moses Philips – 07979 516690
2.3.5 Cottons Centre has 3 defibrillators installed in the following locations:
- The Hub – Route Side
- Main Breakout Area – IP Side
- Next to Phone Booth – IP Side

An Automatic External Defibrillator is a small, portable, easy to use medical device
designed to deliver an electrical shock to a person who is having a Sudden Cardiac
Arrest (SCA). They should be used by the first responder to a medical emergency
where an individual is unconscious. As these are automated defibrillators that
contain speakers, they will be able to provide audio instructions on how to use in
the case of an emergency.
2.4.1 May 2016-Feb 2018– Tooley Street will be accessible one way WEST BOUND
only. Cyclists will still be able to travel in both directions. Southern pavement on
Tooley Street will be closed.
2.4.2 For more information on the ongoing project and to keep up to date about the
changes click HERE.
2.4.3 Battle Bridge Lane & English Grounds will be inaccessible to coaches and large
vehicles for the duration of the works.
2.4.4 Taxis are available from the relocated rank currently in Bermondsey Street

2.5.1 See slide below on W&R in the Cottons Centre
2.6.1 If you smoke, please only do so in the designated areas as detailed in the map
below.

2.7.1 Please ensure to inform reception of any visitors to the Cottons Centre you are
expecting. You will act as a host for the duration of their visit.
2.7.2 Visitors will be given a ‘Visitor’s Pass’ by main reception (Ground Floor) and can
then advance to Network Rail reception (Second
Floor).
2.7.3 Reception will call the host, who will need to collect
their visitor/s from reception and accompany them
to their meeting, work area etc. The host is
responsible for the visitor during their visit. Should
there be an evacuation of the building the host is
responsible for ensuring the safe evacuation of the
visitor/s from the building.
2.8.1 There is a local induction process in the Cottons Centre that you will need to
complete to be issued with your permanent access card.
2.8.2 Please complete the form on the next page, and attend one of the induction
sessions on a Tuesday or a Thursday.
2.8.3 If you have any questions surrounding this, please contact our Facilities team –
kane.thompson@networkrail.co.uk or moses.philips@networkrail.co.uk

2.9.1 In the Cottons Centre, we follow the principles of ‘Agile Working’ – this means
staff do not have a fixed desk, but instead are able to sit anywhere within their
‘Zone’. Zones are designated for each team, and are detailed in the floorplan
below. We follow a set of desk rules also detailed below.
Please speak to your Team Organiser or Zone Manager for further clarification.
Desk Rules
 We have aligned the number of desks against each team’s headcount, so please ensure
to sit in the correct zone to reduce the chance of desk usage issues.
 If you would like to sit in a Zone which you are not approved to sit in, please first check
with the relevant Zone Manager or their Team Organiser.
 If you are not present at a desk for more than 2 hours, please clear and vacate the desk
for use by others.

2.10.1 You must set up ‘Pull Printing’ to be able to print in the Cottons Centre. Please
see this useful guide for further information on how to set this up.
2.11.1 If you require a personal locker or a PPE locker, please contact

kane.thompson@networkrail.co.uk
2.11.2 Please be aware, we have limited numbers of these lockers.
2.12.1 We have invested in an at-your-desk, computer based, self service training and
risk assessment package for display screen equipment (DSE) users.
2.12.2 Please complete this assessment upon beginning your role in IPSE to ensure
your comfort and safety while at work.
http://connect/DSE/
2.12.3 Further information on DSE & Desk Assessments can be found using the below
links:
http://connect/CorporateServices/HRonline/Sickness/occupational-
health/dse.aspx
http://connect/CorporateServices/HRonline/Sickness/occupational-
health/cardinusworkstation.aspx

Network Rail run, maintain and develop Britain's rail tracks,
signalling, bridges, tunnels, level crossings and many key
stations
Our vision is a better railway for a

better Britain
Our vision is a better railway for a better Britain.
This means delivering a railway that is safer, more

reliable and more efficient than ever before, and that
will help to build a thriving, sustainable economy.
Our focus on safety

At Network Rail we believe that outstanding business performance and outstanding safety
performance go hand in hand. Essential to our vision is a culture in which everyone
working on the railway makes safety their number one priority every day.

The challenges
We know that fulfilling our vision will not be easy.
Each year:
 Nearly 1.7 billion passenger journeys are made – more than twice as many as in
1995.
 A million more trains run than just ten years

ago.
 More than 100m tonnes of freight are

transported by rail between Britain’s ports,
factories and warehouses.
 More people use the railway than at any point since the 1920s – when the network
was almost twice its current size.
 This ever-increasing demand means that at peak times there is no space left on the
busiest parts of the network, which leads to congestion and delays.
Fulfilling our vision

Our rail network is the fastest growing and safest in Europe.
But… there is still some way to go to create a railway fit for 21st century Britain.
We are investing more than £25bn in developing our infrastructure between 2014 and
2019, so that we can deliver more services and better journeys.

This is the largest programme of sustained investment in the railway that Britain has ever
seen. It involves a wide range of improvements, from lengthening platforms and
redesigning track layouts to introducing electrification and building world-class stations.
We are also exploring and defining ways in which we can harness the power of digital
technology to help increase the network’s capacity in the longer-term future.
Changing our behaviour is the only way we can become the high-performing, commercial
organisation that Britain needs.
You will have your own ideas of what changing these key behaviours - being customer-
driven, accountable, challenging and collaborative - mean to you and to your part of the
business; the following list is not exhaustive:

We would also advise undertaking the below e-Learning around what we do at Network
Rail.
https://www.welcometonetworkrail.co.uk/#/m05/t05

3.4.1 We report periodically against performance measures set at the start of the
financial year on the below scorecard. Below is an example of last year’s results
for Network Rail.

We are one of the largest projects delivery businesses in the country. Between 2014 and
2019 more than £4bn will be invested per year to replace and improve the railway.
In April 2012 we created a new, regionally based projects delivery structure with four
regions, a focus on signalling & track, and separate programme streams for major projects
to deliver major renewal and enhancement infrastructure in each area.
Our focus is to renew and enhance the rail infrastructure and to deliver our commitments
for the future with increased efficiency and value for money through effective planning of
activities and resources.
Our Objectives
• Market competitive
• A sustainable business; by sustainable we mean
self-supporting, affordable and attractive in the
market place
Our Strategic Aims

• We will focus on delivery for Network Rail
• We will drive efficiency and effectiveness
• We will create new income streams

 Support Network Development in GRIP 1-3, including the provision of resources
 Detailed design and development of the single best option identified by Network
Development that can be delivered on budget and on time
 Access and planning of work banks in advance to ensure timely delivery and minimal
disruption to our customers
 Provision of project management and commercial services, systems and processes
Our capabilities define the areas of our business that make us an effective deliverer.
These capabilities provide a focus for our business strategy and help inform future
improvement initiatives.

"Our ambition is to be the best rail infrastructure project delivery organisation in
the UK."
Formed in April 2012, the IP Southern Region is responsible for capital expenditure
projects in London and the South East, encompassing civils, buildings, electrification and
plant, and enhancements projects.
The Southern region numbers around 500 employees, predominantly split out over a
central team and route delivery organisations, each closely aligned with their clients who
operate and maintain the infrastructure - Anglia, South East and Wessex.
As of August 2014, the South East delivery team of IP Southern is based alongside its key
client, the South East Route in Network Operations, at the Cottons Centre, London
Bridge.

The IPS SE team develop and deliver a
wide range of enhancements and
renewals across Kent and Sussex
routes.
The team complete projects covering the full range of railway infrastructure but
predominately complete Buildings and Civils, Telecoms, and Electrification & Plant
projects.
The route enables services to operate on the 1095

track miles through 207 stations with services
terminating at Charing Cross, Cannon Street and
Victoria.
The route also has responsibility for managing London

Bridge, Charing Cross and Cannon Street stations.
The principal TOCs operating in South East are

Southern, Gatwick Express, London Overground, First
Capital Connect and Southeastern.

5.4.1 Buildings & Civils
5.4.2 Electrification & Plant
5.4.3 Enhancements
Still to be completed

“My ambition for Infrastructure Projects is to have a learning culture that encourages the
attraction, retention and promotion of our people in their chosen careers. We all face the
time pressures of day-to-day delivery and sometimes neglect our own personal
development.
My team and I are committed to ensuring that our people reach their full potential. I would
therefore encourage you to take some time to consider your own personal development
and to speak to your line manager about how you can continue to learn and grow. ”
Francis Paonessa
Managing Director, Infrastructure Projects

6.2.1 Guidance can be found on Connect here:
(http://connect/CorporateServices/HR/HRInformationCentre/PerformanceMa
nagement.aspx)
6.2.2 You will need to set objectives with your Line Manager, and your progress against
these objectives will later be reviewed twice every year (interim and final). The
form will look like the below:
6.2.3 Upon beginning your role, it is important you set a date for setting these
objectives. You may also want to book in performance reviews at this point.
6.3.1 1 to 1s are a more informal and regular way of handling performance review. It is
important you have regular discussions with your Line Manager about:
 Feedback on general performance
 Progress against objectives

 Career development
 Values and behaviours
Speak to your Line Manager, and book in a 1 to 1 as reoccurring meeting every

4 weeks.
6.4.1 Agreeing goals within a Personal Development Plan (PDP) is a key element in
supporting your team members to be better every day and provides individuals
with an opportunity to:
 Grow identified strengths
 Improve their ability to work effectively in their current role
 Identify any gaps in skills, knowledge and experiences that may be needed in
the future
 Reflect on personal and career development aspiration
 Seek out and identify development opportunities within Network Rail
 Consider development activities for discussion and agreement with their line
manager and regularly review their own progress

7.1.1 The link below contains a large amount of assistance for New Starters in IP South
East, such as information around ‘Pay & Benefits’, ‘Sickness, Health & Wellbeing’,
‘IT’ and ‘HR’.
http://connect/delivery/MajorProjectsandInvestment/aboutus/IP-induction/
7.2.1 There are a number of important eLearning courses to undertake upon starting at
IP South East. You can both register and carry out these pieces of eLearning
through Oracle eBusiness Suite – OLM e-Learning.
7.2.2 Please see below name of courses:
General Fire Safety Awareness (eLearning)
Asbestos Awareness (eLearning)
Doing the Right Thing: Business Ethics (eLearning)
Information Security (eLearning)
Everyone – Diversity & Inclusion (eLearning)

Governance for Railway Investment Projects – GRIP (eLearning)
Health & Safety and Environment Induction 7127799 (eLearning)
7.3.1 In IP, it is mandatory for all staff to complete a timesheet every week using Oracle
eBusiness Suite – Projects – Self Service Time NRIMS (also known as Oracle
Time & Labour (OTL))
7.3.2 Using this tool, you can log your hours. A contracted day is usually 7 hours (35
per week), although your hours will be detailed in your contract.
7.3.3 Please only book against projects that you are authorised to do so by the Project
Manager.
7.3.4 For any assistance with timesheets, please speak to your line manager.

7.4.1 Please respect your colleagues’ work life balance – email only during work hours
(8am-6pm) unless there is an urgent issue that needs attention.
7.4.2 You can copy and paste a colleague’s email ‘signature’ for your own. Your
signature should be in the below format:
Simon Morgan
Route Delivery Director
IP Southern SE Route
Cotton Centre, Cottons Lane, London SE1 2QG
Tel: 07824 411674
7.5.1 You may need to organise access and training for eB, the document management
system used in IPSE. To organise this, please contact:
eBSouthEastSupport@networkrail.co.uk

8.1.1 Network Rail has a number of schemes that provides benefits for staff. For more
information on pensions, season tickets, rewards/discounts, health benefits and
bonuses, please see the below link:
http://connect/CorporateServices/HRonline/PayAndBenefits/Default.aspx
The ‘Your Rewards’ site also has a large amount of information on staff benefits,
see below link:
https://networkrail.hapibenefits.com/

The Sustainable Development Vision: A Railway Fit for the Future
We believe that good management of our economic, social and environmental impacts is
key to maintaining a strong and prosperous business.
We will drive efficiency, build trust and create long term value for our stakeholders.
See below the different aspects of sustainability in Network Rail, and how they interact
with each other:

In IP South East, we have our own sustainability programme. This is your opportunity to
have your input into the way we shape our sustainability strategy and programme in IP
South East by signing up to one of the four below workstreams.
WASTE
ENERGY
INNOVATION
CARBON

We also run a weekly ‘Lunch & Learn’ session. This is a chance to attend a weekly
presentation between 12pm-1pm on a Thursday while you have your lunch. The topics
are varied, and this is a great opportunity to expand your knowledge.
“Have you got a subject or particular area in mind that you think would be of value to the
team? Get in touch with Abdul-Ahad Akbari.
Southeast People is an e-mail address that was set up in order

to be able to share and promote people related and social
opportunities and news amongst the team. It is owned and
managed by Louiza Provins and communications sent out go
to the whole of IP SouthEast, Development and key members
of our suppliers and Route colleagues.
You can contact Southeast People to send out posters,

promote events, clubs, charity works and bake sales that you
are involved in. You can also use it to send out
congratulations to colleagues on promotions, key achievements, good news stories and
best practice and also to welcome new starters.
We will help to facilitate anything social and/or

people related that you want to start up and will
help support with communications and promoting
it within the team. For more information please
contact Louiza.Provins@networkrail.co.uk

Up to 5 days paid leave per year is available to employees volunteering with an approved
UK registered charity or Network Rail led community engagement activity, on agreement
with your line manager.
At Network Rail, social performance is an integral part of our

commitment to sustainability. Our new social performance
strategy focuses our work in to two key themes: Caring for
Communities and Improving the Passenger Experience.
Your choice of charity will preferably need to be aligned to one of
these areas.
More information available here:

http://connect/communities/charities/Volunteering/Default.aspx

Safety Central
https://safety.networkrail.co.uk/
Cottons Centre Main Reception
020 7089 7103
Network Rail Reception
020 3357 7900
Workplace Team National Helpdesk
0845-026-5992
IT Helpdesk
085 51600 / 01270 721600
Digital Print / Reprographics
01793 432 913 / 07717 802336
Archiving Services
085 78455 / 0207 557 8455
Railway Directory Enquiries
129

IT Helpdesk Online
http://connect/ithd/default.aspx
HR Online
http://connect/CorporateServices/HROnline/Default.aspx
More Useful Links
http://connect/content/communities/Useful-links.aspx
Online Phonebook
http://connect/PhoneBook/default.aspx
Simon Morgan (Route Delivery Director, IP South East)
simon.morgan@networkrail.co.uk
Kane Thompson (Facilities Team, Cottons Centre)
kane.thompson@networkrail.co.uk

12.1.1 Pharmacy
The nearest pharmacy is Boots, located in Hays Galleria, Battle Bridge Lane, SE1
2HD
12.1.2 Food and Drink Outlets

There is an array of local Coffee Shops, Sandwich Shops, Lunch Evening and
indeed Fine Dining Restaurants, details of many are held at Reception should you
wish to enquire and book tables. The list is NOT always a recommendation.
12.1.3 Hospital
The nearest hospital is
Guys Hospital, Great Maze Pond, London SE1 9RT and the number is 0207 188
7188
12.1.4 Other Information

The Reception team will also host information on many other items including:
Places of Interest
Hair and Beauty
Gyms
Department Stores, Shoe repairs, Florists etc.
Police Station
… And more


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IP South East Induction Booklet

IP South East Induction Booklet 28 July 2016

IP South East Induction Booklet 28 July 2016

IP South East Induction Booklet 28 July 2016

IP South East Induction Booklet 28 July 2016

2.3.1 The nearest hospital to the Cottons Centre is:

Please call 999 if you need an ambulance

IP South East Induction Booklet 28 July 2016

David Amaku – 07764 471540

Courtney Sydney-Smith – 07710 959174

Victoria Bentley – 07515 626432

Debra Csapo – 07801 907341

Adrian Vyse – 07801 840065

Lisa Wilkinson – 07515 620938

Derrick Chan – 07740 783119

Darren Leech – 07771 826853

Oma Megbele – 07824 411650

2.3.3 Responsible Person:

Siobhan McConnon – 07979 251505

2.3.4 Appointed Persons:

Kane Thompson – 07469 415728

Moses Philips – 07979 516690

2.3.5 Cottons Centre has 3 defibrillators installed in the following locations:

- The Hub – Route Side

- Main Breakout Area – IP Side

- Next to Phone Booth – IP Side

IP South East Induction Booklet 28 July 2016

IP South East Induction Booklet 28 July 2016

IP South East Induction Booklet 28 July 2016

IP South East Induction Booklet 28 July 2016

IP South East Induction Booklet 28 July 2016

2.11.1 If you require a personal locker or a PPE locker, please contact

2.11.2 Please be aware, we have limited numbers of these lockers.

IP South East Induction Booklet 28 July 2016

Our vision is a better railway for a

Our vision is a better railway for a better Britain.

This means delivering a railway that is safer, more

Our focus on safety

IP South East Induction Booklet 28 July 2016

 A million more trains run than just ten years

 More than 100m tonnes of freight are

Fulfilling our vision

IP South East Induction Booklet 28 July 2016

IP South East Induction Booklet 28 July 2016

IP South East Induction Booklet 28 July 2016

IP South East Induction Booklet 28 July 2016

Our Strategic Aims

IP South East Induction Booklet 28 July 2016

 Provision of project management and commercial services, systems and processes

IP South East Induction Booklet 28 July 2016

IP South East Induction Booklet 28 July 2016

The route enables services to operate on the 1095

The route also has responsibility for managing London

The principal TOCs operating in South East are

IP South East Induction Booklet 28 July 2016

5.4.2 Electrification & Plant

IP South East Induction Booklet 28 July 2016

IP South East Induction Booklet 28 July 2016

 Feedback on general performance

 Progress against objectives

IP South East Induction Booklet 28 July 2016

 Values and behaviours