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Technical support
Wärtsilä Voyage Limited
Phone number: +46 771 460 100 Email:
voyage.support@wartsila.com Web:
www.wartsila.com
Description
1. Please forward the following question to the company IT or communication device personnel to assist to
fill in and return to Wärtsilä Voyage Solutions.
Vessel data
Vessel name
IMO number
FBB ☐
VSAT ☐
Global Xpress ☐
Brand
Model
Brand
Model
PAYS ☐
No ☐
Yes
Brand ________________
Version __________________
No ☐
Yes
Brand ________________
Version __________________
If you have working Firewall, then the following ports are required to be opened for proper
communication. Please, check connection to each port and mark which of the ports open on your
workstation.
9. If vessel equipped with FOS Bridge computer, Navi-Planner can get navigational data and exchange
nautical charts with ECDIS via FOS Bridge. To make it possible, please check TCP routing table to
allow connections from Navi-Planner PC to FOS Bridge by TCP ports 443, 9092, 8921.
10. We kindly recommend installing TeamViewer version 15 or newer on computers with Navi-Planner 5 for
further remote support.
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