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S E C R E TS M O XC H É A N D S E C R E TS I M P R E S S I O N M O XC H É , M E XI C O
S E C R E TS M O XC H É A N D S E C R E TS I M P R E S S I O N M O XC H É , M E XI C O
3
AGENDA
OPENING | No ah Ho p p e , SVP Inve sto r Re latio ns and FP&A
Mark Ho p lamazian, Pre sid e nt & CEO | Ro d rig o Llag uno , Gro up Pre sid e nt,
POWER OF THE ALG PLATFORM | Unlimite d Vacatio n Club | Ray Snisky, Gro up Pre sid e nt, ALG Vacatio ns
PERSONALIZI NG THE GUEST & CUSTOMER EXPERI ENCE | Mark Vo nd rase k, EVP & CCO
WORLD OF CARE | Marg are t Eg an, EVP Ge ne ral Co unse l & Se cre tary
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SPEAKERS
AL I L A J AB AL AK H D AR , O MAN
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HYATT
YESTERDAY
2009
H o t e ls a s o f 2 0 0 9
F i gures are as of f i s c al y ear end 2009. S ub -Ma r k e t s def i ned by S mi t h T rav el Res earc h as T rac t s bas ed on Dec embe r 2022 S T R c ons en s us . E x c l udes any hot el s t hat are s us pend ed f rom operat i on s .
6
HYATT
TODAY
2022 + PIPELINE
H o t e ls a s o f 2 0 2 2
P i p e line H o t el s a s o f 2 0 2 2
T R I P L E D N U M B E R O F H O T E L S , N E A R LY T R I P L E D N U M B E R O F R O O M S
& SUB- M ARKET S & QUADRUPL ED NUM BER OF PI PEL I NE ROOM S SINCE 2 0 0 9
TH E D I WA C LU B B Y A LI LA , I N D I A
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9
HYATT’S INTENTIONAL EVOLUTION
YESTERDAY TODAY TOMORROW
2009 2022 2025
$60M
~$750M
$473M
F ree C as h F low † Free Cash Flow †
Free C ash Flow †
>1,500
1,263
399 H otels Hotels
Hotels
1 A s s et -Li g ht E arni ngs Mi x f or 2009 does not i nc l ude Net Def err al s and Net F i nanc ed Cont rac t s i n t he c al c ul at i on .
F i gures as of eac h res pec t i v e f i s c al y ear end.
T he Compan y ’ s i l l us t rat i v e l ong -t e r m F ree Cas h F l ow out l ook and i l l us t rat i v e l ong -t e r m out l ook f or 2025 are bas ed on a number of as s umpt i o ns t hat are s ubj ec t t o c hange and many of w hi c h are out s i de t he c ont rol of t he 10
Company . I f ac t ual res ul t s v ary f rom t hes e as s umpt i o ns , t he Compan y 's ex pec t at i on s may c hange. T here c an be no as s uranc e t hat t he Compan y w i l l ac hi ev e t hes e res ul t s .
DECISIVE, THOUGHTFUL ACTIONS SINCE 2007 POSITION HYATT AS
A HIGH-GROWTH, ASSET LIGHT COMPANY
PHASE 1: LAY THE GROUNDWORK PHASE 2: ACCELERATE GROWTH & ASSET-LIGHT EARNINGS MIX
2007 – 2016 2017-2022
Built Development Team Lead Industr y in Growth | Sell Owned Assets| Acquire Asset-Light Platfor ms
75%
53% 57%
47%
Covid-19 Impacted
2017 2018 2019 2020 2021 2022
F i gures as of eac h res pec t i v e f i s c al y ear end; 2017 f i gures bas ed on f i nanc i al s res t at e d i n 2018 f i nanc i al s t at emen t s . 11
T H E B E E K MAN , N E W YO R K
Luxury /
Lifestyle Lifestyle
All-Inclusive All-Inclusive
LOYALTY PROGRAM
RELAUNCH + DATA &
DIGITAL INVESTM ENT S
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WE’RE TRANSFORM ING
HOW WE WORK Outcome-Centricity
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AN D AZ B AL I , I N D O N E S I A
Re su lting in ...
A FUNDAMENTALLY DIFFERENT COMPANY TODAY
Industry Leading Growth Strategic Investments in Driving a Culture of Transformation, Differentiation, &
& Acquisitions Data, Digital, & Loyalty Agility & Speed Cash Flow Generation
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OUR TRANSFORMATION IS DRIVING
VALUE FOR SHAREHOLDERS…
WE ARE MORE FEE BASED, ASSET LIGHT, CASH FLOW GENERATI VE, & RESILIENT
$2B ~$90M
Returned to shareholders through share Reduction in annualized run -rate of
repurchases and dividends since year-end 2017 2 capital expenditures since 2017
AN D AZ C AP I T AL G AT E , AB U D H AB I
1 I nc l udes t he addi t i on of Net Def err al s and Net F i nanc ed Cont rac t s s i nc e t he ac qui s i t i o n of A ppl e Lei s ure G roup (“ A LG ” ) on Nov embe r 2, 2021.
2 S hare repurc ha s e s s i nc e Dec emb e r 31, 2017. 15
F i g u re s a s o f f i s c a l y e a r e n d 2 0 2 2 .
… AND WE’RE OUTPACING THE INDUSTRY
SYSTEM-WIDE ROOMS VS 2017 FEE REVENUE VS 2017 PIPELINE VS 2017 LOYALTY MEMBERS VS 2017
+37%
+31%
+114%
+22% +23%
+21%
+14% +15% +61%
+8%
+5% +15%
S ourc e: P ubl i c f i l i ngs f or Hy at t Hot el s Corpor a t i o n , Hi l t on W orl dw i de Hol di ngs I nc . , Marri ot t I nt erna t i on al I nc . , and I HG Hot el s & Res ort s .
Cal c ul at e d c ompari s o n s bas ed on y ear ends 2017 and 2022 ; 2017 f ee rev enu e f i gures bas ed on f i nanc i al s res t at e d i n 2018 f i nanc i al s t at eme nt s . 16
H Ô T E L D U P AL AI S B I AR R I T Z —
T H E U N B O U N D C O L L E CT I O N B Y H YAT T , F R AN C E
Strong Industry Strength and Resilience Resurgenc e of Group Explosive Growth & Conversion Opportunities
Fundamentals Coinciding of Leisure & the High- Demand & Accelera ting Attraction to All -Inclusive of Independent Hotels
with Muted Supply End Traveler Recovery in Asia Pacific Sc heduled airlift in 2023 to Guest preferenc e and loyalty
ST R projec ting ~8% growth in Intent to T ravel for high - Group revenue booked in key all-inc lusive destinations program drive strong branded
U.S. for Luxury and Upper inc om e dem ographic s at M arc h 2023 ahead of 2019 by c ontinues to expand; up 29% ec onom ic s; less than 50% of
Upsc ale in 2024 1 ; Supply up rec ord level 4 ; Broader 30%; Asia Pac ific Oc c upanc y c om pared to 2019 and 12% Luxury hotels are branded 3
1% in 2023 and 1.3% in 2024 1 luxury growth exc eeding >70% in M arc h 2023 c om pared to 2022 2
GDP by 2x 5
1 S ourc e: S mi t h T rav el Res earc h U. S . Hot el F orec as t Rev i ew , F ebruary 2023 P ubl i c at i o n.
2 S ourc e: Ci ri um A v i at i on A nal y t i c s , as of A pri l 2023. F or t rav el f or May t o O c t ober t o k ey A l l -I nc l us i v e des t i nat i on s : A CA , CUN, CUR, CZ M, HUX , LI R, MB J , MZ T , P O P , P T Y , P UJ , P V R, S DQ , S J D, Z I G .
3
S ourc e: S mi t h T rav el Res earc h Cens us Dat a, Dec embe r 2022 P ubl i c at i o n.
4 S ourc e: A l phaW i s e US Co n s u me r P u l s e S u rv e y - Morgan S t anl ey Res earc h” , A pri l 2023 P ubl i c at i o n. 17
5
S ourc e: T he Lux ury & Li f es t y l e O pport un i t y - Mo rg a n S t a n l e y Re s e a rc h ” , A p ri l 2 0 2 3 P u b l i c a t i o n .
HYATT’S PORTFOLIO IS
OPTIMALLY POSITIONED…
2022 ROOM S REVENUE M IX 1 2022 ADJUSTED EBITDA † M IX 2
BY SEGM ENT BY HOTEL TYPE
~20%
~25%
~8%
~60% ~60%
~15% ~12%
OUR M ISSION: WE DELIVER DISTIN CT IVE EXPERIEN CES FOR OUR GUESTS
STRATEGY TO
CAPITALIZE OUR PLAN CULTIVATE THE BEST DRIVE GUEST & OPERATE GROW
PEOPLE & EVOLVE CUSTOMER WITH WITH
THE CULTURE PERSONALIZATION EXCELLENCE INTENT
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ACCELERATING OUR
TRANSFORMATION
UNLOCKI NG VALUE AND DRIVING FREE CASH FLOW †
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EARNINGS FROM ACQUISITIONS
HAVE DOUBLED EARNINGS LOST
FROM DISPOSITIONS SINCE 2017…
~$95M
N et Deferr a ls
A djuste d E B I TDA †
~$225M
~ $ 225M ~ $ 300M
… ASSET-LIGHT TRAJECTORY
DECREASES CAPITAL EXPENDITURES
~$ 321M
$ 201M
Covid-19
Impacted
289
269
251
224 220
198
140
60 62
29 44
27
2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022
F i gures c al c ul at ed f rom publ i c f i l i ngs as of eac h res pec t i v e f i s c al y ear end ; 2016 and 2017 f i gures bas ed on f i nanc i al s res t at e d i n 2018 f i n a n c i a l s t a t e me n t s .
23
ALILA U BU D, IN DON ESIA
WE A RE MORE
FEE BASED
ASSET LIGHT
CASH FLOW GENERATIVE
RESILIENT
… AND OUR JOURNEY IS NOT COMPLETE
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S C H L O S S R O XB U R G H E, U N I T E D K I N G D O M
550 >80%
Covid-19 473
Impacted
2025 Asset-Light
269 251 289 Earnings Mix Drives
198 224 220 strong Free Cash Flow †
140
29 60 62 44 27
2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023E 2025E
F i gures c al c ul at ed f rom publ i c f i l i ngs as of eac h res pec t i v e f i s c al y ear end; 2016 and 2017 f i gures bas ed on f i nanc i al s res t at e d i n 2018 f i n a n c i a l s t a t e me n t s .
T he Compan y ’ s i l l us t rat i v e l ong -t e r m out l ook f or 2024 and 2025, and i l l us t rat i v e l ong -t e r m F ree Cas h F l ow † out l ook are bas ed on a number of as s umpt i on s t hat are s ubj ec t t o c hange and many of w hi c h are out s i de t he 25
c ont rol of t he Company . I f ac t ual res ul t s v ary f rom t hes e as s umpt i o ns , t he Compan y 's ex pec t at i on s may c hange. T here c an be no as s uranc e t hat t he Compan y w i l l ac hi ev e t hes e res ul t s .
CAPACITY TO EXPAND SELL -DOWN COMMITMENT BEYOND 2024:
ESTIMATED $2.6B-$3.2B IN OWNED ASSET VALUE REMAINING AFTER
COMPLETION OF CURRENT SELL -DOWN COMMITMENT
Subtracti ng $ 1.3B
Rem aining Dispositi on Com m itm en t by YE 2024
$ 2.6B to
$
Im plied Owned Real Estate Value Rem ainin g After Com pleti o n of Current Dispositi on Com m itm en t
3.2B
H YAT T R E G E N C Y AR U B A R E S O R T S P A
AN D C AS I N O , AR U B A
1. E s t i mat e d bas ed on our c urrent ow ned and l eas ed hot el port f ol i o and as s umi ng s t abi l i z ed perf or ma nc e at Hy at t Regenc y I rv i ne
T he Compan y ’ s l ong -t e rm o u t l o o k a n d i l l u s t ra t i v e p ro f o rma o w n e d h o t e l A d j u s t e d E B I T DA † out l ook are bas ed on a number of as s umpt i o ns t hat are s ubj ec t t o c hange and many of w hi c h are out s i de t he c ont rol of t he 26
Company . I f ac t ual res ul t s v ary f rom t hes e as s umpt i o ns , t he Compan y 's ex pec t at i on s may c hange. T here c an be no as s uranc e t hat t he Compan y w i l l ac hi ev e t hes e res ul t s .
DISCIPLINED APPROACH
TO ACQUISITIONS
WE WILL CONTINUE FOCUSING ON VALUE ACCRETIVE PLATFORMS
WHILE RETURNING EXCESS CAPITAL TO SHAREHOLDERS
Asset-Light Earnings
C AR ME L VAL L E Y R AN C H , C AL I F O R N I A
Offers Compelling Guest Experience
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STRATEGIC
ACQUISITIONS
A DEEPER DIVE INTO HYATT’S TRANSFORMATI ON
M I RA V A L A RI ZO N A RE S O RT A N D
S P A , A R I ZO N A
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Acq uire d Acq uire d Acq uire d Acq uire d
2017 2018 2021 2023
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LEADING IN LUXURY
~$400M
Acq uisitio n Price + De ve lo p me nt Cap Ex
~$35M $186
EBITDA PAR
2023E Ad juste d EBITDA †
$110
45 %
Wo rld o f Hyatt
Ro o m Nig ht Miraval U.S. Luxury Chain Scale
M I RA V A L A RI ZO N A RE S O RT A N D Co ntrib utio n
S P A , A R I ZO N A
18
~$50M
2023E Fe e s 5
+
~$30M 43 %
Wo rld o f Hyatt
Estimate d Stab ilize d Pip e line Fe e s
Ro o m Nig ht At time o f Acq uisitio n As o f Q1 2023
AL I L A VE N T AN A B I G S U R , Co ntrib utio n
C AL I F O R N I A
Open Room s Pipeli n e
T h e Co mp a n y ’ s l o n g-t e rm out l ook i s bas ed on a number of as s umpt i o ns t hat are (in thousan d s)
s u b j e c t t o c h a n g e a n d ma n y o f w h i c h a re o u t s i d e t h e c o n t ro l o f t h e Co mp a n y . I f
a c t u a l re s u l t s v a ry f ro m t h e s e a s s u mp t i o n s , t h e Co mp a n y ' s e x p e c t a t i o n s ma y W o rl d o f Hy a t t Co n t ri b u t i o n as of fi s c al y ear end 2022. 31
c h a n g e . T h e re c a n b e n o a s s u ra n c e t h a t t h e Co mp a n y w i l l a c h i e v e t h e s e re s u l t s . .
LEADING IN ALL-INCLUSIVE
$231M $2.7B
2022 Ad juste d EBITDA † Acq uisitio n Price
+
$94M 31
+ 21 %
$63M Wo rld o f Hyatt
Ro o m Nig ht
S E C R E T S C AP C AN A R E S O R T & S P A, 2022 Net F inanced Contr acts Co ntrib utio n At Time o f Acq usitio n Ye ar-e nd 2022
D O MI N I C AN R E P U B L I C
(in thousan d s)
A d j u s t e d E B I T DA † , Net Def err al s , and Net F i nanc ed Cont rac t s W o rl d o f Hy a t t Co n t ri b u t i o n b a s e d o n t h e t h re e- m on t h peri od ended Marc h 31, 2023.
f i g u re s a s o f f i s c a l y e a r e n d 2 0 2 2 . .
32
EXPANDING LIFESTYLE REACH
Dr eam Hot el G r oup
ac q uis it ion br oad ens DHG Ho te ls
~$125M ~$12M
Ac quisition Pric e Expec ted M anagem ent
Fees 1 of Open Hotels Op e n Ho te ls Sig ne d Ag re e me nts
Contingent Consideration Expec ted M anagem ent Signed long-term agreem ents represent additi o na l
through 2028 Fees 1 of Signed destina ti o ns includin g Las Vegas, Saint Lucia, and Doha
D R E AM D O W N T O W N , N E W YO R K Agreem ents if opened
1 E x pec t ed manage m en t f ees f rom open hot el s bas ed on s t abi l i z at i on i n 2024. T h e Co mp a n y 's l o n g-t er m out l ook are bas ed on a number of as s umpt i o ns t hat are
O p e n hot el s and s i gned agreem en t s f i gures as of Marc h 31, 2023. s u b j e c t t o c h a n g e a n d ma n y o f w h i c h a re o u t s i d e t h e c o n t ro l o f t h e Co mp a n y . I f
a c t u a l re s u l t s v a ry f ro m t h e s e a s s u mp t i o n s , t h e Co mp a n y ' s e x p e c t a t i o n s ma y c h a n g e .
T h e re c a n b e n o a s s u ra n c e t h a t t h e Co mp a n y w i l l a c h i e v e t h e s e re s u l t s . 33
S E C R E T S L AN Z AR O T E R E S O R T & S P A, S P AI N
>50K ~20K
Luxury, Life style , o r Re so rt Pip e line
Ho te l Ro o ms
>$500M ~8X
Stab ilize d Earning s Ag g re g ate Earning s Multip le
Co ntrib utio n Estimate On Purchase Price
E arni ngs Cont ri b ut i o n E s t i mat e def i ned as A dj us t ed E B I T DA † pl us Net Def er ra l s , and Net F i nanc ed Cont ra c t s ; S t abi l i z ed E arni ngs Cont ri bu t i o n E s t i mat e i nc l udes s t abi l i z ed as s umpt i o n f or Dream Hot el G roup A c qui s i t i o n.
E x i s t i ng i nv ent o ry and pi pel i ne as of Marc h 31, 2023; i nc l udes as s umpt i o n f or pi pel i ne rooms f or Dream Hot el G roup.
T he Compan y 's l ong -t e r m o u t l o o k i s b a s e d o n a n u mb e r o f a s s u mp t i o n s t h a t a re s u b j e c t t o c h a n g e a n d ma n y o f w h i c h a re o u t s i d e t h e c ont rol of t he Company . I f ac t ual res ul t s v ary f rom t hes e as s umpt i o ns , t he Company ' s 34
ex pec t at i o ns may c hange. T here c an be no as s uranc e t hat t he Company w i l l ac hi ev e t hes e res ul t s .