Professional Documents
Culture Documents
Values: Date:
- Empathy: learners will be able to gain a deeper understanding of other
perspectives and feelings
- Respect: learners will learn to respect diverse viewpoints, promoting
inclusivity and a more harmonious environment
- Communication: learners will value effective communication to resolve
conflict peacefully
Skills:
- Active listening: learners will gain active listening skills allowing them to
understand others concerns and feelings during conflict.
- Negotiation: learners will develop negotiation skills and find ways to
compromise when conflict develops
- Problem-solving: learners will improve on their problem-solving skills and
apply critical thinking to come up with creative solutions
Knowledge:
- Conflict recognition: learners will gain insight and recognize many forms of
conflict including interpersonal and intrapersonal conflicts.
- Conflict analysis: learners will learn how to analyse conflicts by identifying
the underlying causes and potential solutions.
- Conflict resolution tools: learners will gain the knowledge of Elmarie van
Heerden’s four tools for managing conflict, enabling them to apply these
tools to real life situations effectively.
Teaching method: Interactive class discussion, PowerPoint presentation, case Time: 60 minutes
study, group work and textbook
The goal is for the class to identify which type of conflict is being
experienced by the learners.
Body
The teacher will then introduce the Learners will engage in a
topic of conflict resolution. discussion around what is meant 10 min
The teacher will ask the learners to by ‘conflict’ and what is meant
give synonyms for the word by ‘resolution’ in order to form a
‘conflict’ and the word definition for themselves.
‘resolution’.
The learners will be asked to
The teacher will look at different give an example for each of the
factors that cause conflict in different factors. 10 min
relationships.
The learners will have a
The teacher will discuss the discussion around whether they
positive and negative impacts of think conflict is good or bad and 5 min
conflicts. why.