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  • 1 Revised Flow Chart of Following Up With Insurance's Questions

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    delviatrilestari89
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    This flow chart outlines the process for following up on insurance questions from patients or insurance companies at IPC & ER KASIH Ibu Hospital Denpasar. It details the steps to take for medical versus non-medical questions, and whether the patient is still in the emergency room or inpatient versus outpatient. It also shows how the questions will be directed to the appropriate departments and treating doctors to obtain answers, which are then evaluated by HCMD before being forwarded to the insurance company.

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    1 Revised Flow chart of following up with insurance's questions (1)

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    This flow chart outlines the process for following up on insurance questions from patients or insurance companies at IPC & ER KASIH Ibu Hospital Denpasar. It details the steps to take for medical versus non-medical questions, and whether the patient is still in the emergency room or inpatient versus outpatient. It also shows how the questions will be directed to the appropriate departments and treating doctors to obtain answers, which are then evaluated by HCMD before being forwarded to the insurance company.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    7 views1 page

    1 Revised Flow Chart of Following Up With Insurance's Questions

    Uploaded by

    delviatrilestari89
    This flow chart outlines the process for following up on insurance questions from patients or insurance companies at IPC & ER KASIH Ibu Hospital Denpasar. It details the steps to take for medical versus non-medical questions, and whether the patient is still in the emergency room or inpatient versus outpatient. It also shows how the questions will be directed to the appropriate departments and treating doctors to obtain answers, which are then evaluated by HCMD before being forwarded to the insurance company.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    FLOW CHART FOR FOLLOWING UP WITH INSURANCE QUESTIONS

    IPC & ER KASIH IBU HOSPITAL DENPASAR

    QUESTIONS FROM
    INSURANCE OR
    PATIENT

    NON MEDICAL
    MEDICAL
    QUESTIONS sa:
    QUESTIONS
    bills

    PATIENT STILL IN ER / PATIENT STILL IN ER /


    INPATIENT OUTPATIENT INPATIENT OUTPATIENT
    URGENT QUESTIONS URGENT QUESTION

    MEDCOR/HCMD
    ER DOD/MEDCOR/
    WILL CALL THE IPE WILL PRO VIDE THE
    ER NURSE CALL THE
    DOCTOR (DURING QUESTIONS AFTER
    TREATING DOCTOR
    OFFICE HOUR) OR COORDIN ATE WITH
    TO INFORM THE RELATED DEPARTMENT
    ER DOD CALL THE
    QUESTIONS
    DOCTOR

    Once the answer is received, MEDCOR/ER DOD/ HCMD/IPE will


    inform Alarm Centre about the answer.
    Answer from Specialist will be evaluated first by HCMD before
    forwarding to insurance.

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