A POCKET GUIDE # 1 – MEDICAL CONDITIONS OF ECHS BENEFICIARIES

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12 Oct 2020 Updated 19 Nov 2020

This is a Pocket Guide for managing your Medical Conditions, as an ECHS Beneficiary.

Condition being What to Do Additional Information

faced by ECHS
Beneficiary
Unwell & NOT an Go to your Parent Polyclinic (PC) with You can go to any PC for
Emergency Medical ECHS Card / Temp Slip & get Treatment. If it is any
Condition Treatment & Medicines other PC for OPD, you will
get medicines for 07 days
only. Parent PC will issue
prescribed quantity.
Life Threatening Go to nearest Service Hospital for If the Service Hospital
Medical Condition Treatment / Admission as required. refers you to an
Called Emergency Show your ECHS Card / equivalent. Empanelled Hospital,
including COVID after stabilisation, contact
your PC , Get Referral
(OPTION 1) and Go to Empanelled
Hospital
Life Threatening Go to the Nearest or convenient 14 Emergency Conditions
Medical Condition Empanelled Hospital (EH). are pre-defined by ECHS
Called Emergency
including COVID Show your ECHS Card to get Cashless Refer Step By Step
Procedures published by
treatment including Admission.
Helping Hands For ECHS.
(OPTION 2) List of Important Procedures
Ensure Hospital sends Emergency given at end of this guideline
Report to PC.
Intimate your PC within 48 Hrs, so that COVID is an Emergency
Referral is sent by PC to Hospital. Condition for Treatment
(advised take Aadhar & PAN card)
Life Threatening Go to Nearest or convenient Non- 14 Emergency Conditions
Medical Condition Empanelled Hospital. Intimate your PC are pre-defined by ECHS
Called Emergency about Admission with details within 48
including COVID Hrs. (EIR to be raised) Refer Step By Step
Procedures published by
(OPTION 3) Get Treatment including Admission. Helping Hands For ECHS
Settle all Bills. . List of Important
Procedures given at end
Apply for Reimbursement. of this guideline

*When condition is stabilised, you can

ask for transfer to EH. COVID is an Emergency
Condition for Treatment
(advised take ECHS, Aadhar & PAN
card)
 Condition being What to Do Additional Information
faced by ECHS
Beneficiary
COVID Symptoms or Request for Ambulance from CHAFB If you get admitted, no one
Tested as COVID DMO for going from your Residence to else can meet you or send
+ ve CHAFB. any personal items.
(Applicable for In case you reach CHAFB on your Be Prepared for
Bangalore) Own, meet DMO for next steps admission before
reaching CHAFB
Beneficiary is 75 Go Directly to any Service Hospital for
years and above and OPD Specialist Consultation. ---
needs OPD
Specialist OPD days to be checked
Consultation
No Referral from your PC required
(OPTION 1)
Beneficiary is 75 Go directly to any Empanelled Hospital OPD is limited to
years and Above and for OPD Consultation (Cashless) Consultation only ( under
needs OPD Non-Emergency
Specialist No Referral from your PC required condition).
Consultation
(Non-Emergency Condition) Under Non -Emergency
OPD, you need to get
(OPTION 2)
Referral from PC for any
tests needed, if advised,
by OPD specialist.
Procedures 1. Procedure for Treatment & Dated 09 Aug 2020
Published by Helping Admission at Empanelled Hospital
Hands For ECHS. Under Emergency Condition
2. Procedure for Treatment ,
Keep it handy Dated 19 Jul 2020
Admission & Reimbursement at Non
Empanelled Hospital Under
Emergency Condition
3. Procedure for Priority Treatment, Dated 12 Aug 2020
Special Category & Critical Follow-up
4. ECHS BENEFICIARIES_No Referral Dated 17 Sep 2020
Needed for OPD at Service Hospital
5. HELPLINE CONTACT NUMBERS
FOR BANGALORE Refer Helpline Notice
A) CHAFB DMO dated 19 Sep 2020
080-25369020
080-25366377
9008829595
B) Regional Centre Bangalore
+91 82770 82111
08028392178,08028392179
C) ECHS Core Committee &
WhatsApp - Helping Hands For ECHS
@ Bangalore
D) For Respective Polyclinic contact
Numbers – Launch ECHS App in your
Mobile  Contacts  choose city 
Get All Details