Professional Documents
Culture Documents
ENTREPRENUERSHIP SKILLS
CODE: DEE
Importance of Entrepreneurship to individuals
ENTREPRENUERSHIP TO COMMUNITY
To the Government
BARRIERS TO ENTERPRENUER:
(2) Lack of role models. These are very few in Uganda and upcoming entrepreneurs
do not copy from such people. This limits the number of people who will be willing to
aspire for the career of entrepreneurship.
(3) Lack of business ethics. Most entrepreneurs have unethical behavior e.g. they do
not pay loans, they do not pay salaries, they provide sub-standard goods and
services, they are corrupt they engage in smuggling, cheating e.t.c
(4) Low mobility and exposure. Mobility and exposure can shape entrepreneurs by
being creative and innovative. In this case people do not travel widely. Read widely
and don’t explore other areas.
(5) Lack of business and technical skills. Most entrepreneurs lack these skills and
yet most business require specialized skills to set up operate and manage.
(6) Most entrepreneurs lack motivation. This is due to lack of role models and limited
exposure and most entrepreneurs tend to be satisfied with their small business.
(7) Career dependence. Most Ugandans especially the educated depend on their
careers for survival. They regard entrepreneurship as a test resort for the educated
and it is normally regarded as an activity for failures in education.
(1) Political instability. Some areas in the country are politically unstable and this has
reduced the number of entrepreneurs in the country e.g. some have lost lives,
savings and business assets while others have been forced to close down.
(2) Business administrative procedures. The business environment is dominated by
complex regulations, favoritism, weak enforcement and businesses are forced into
the informal economy.
(3) Excessive taxation. The tax system is complicated, confusing and DS rapidly and
this affects the business carried out by entrepreneurs.
(4) Lack of access to finance. Banking institutions and other financial institutions give
little credit facilities to the entrepreneurs.
(5) Low purchasing power. Regarding low purchasing power, most people in Uganda
are low income earners and this limits their purchasing power.
(6) Poor infrastructure. Some parts in Uganda are characterized by bad roods,
shortage of electricity, water, shortage and lack of schools and hospitals.
(7) Economic instability. In this case Uganda depends on donor assistance, is inflated
plus economic problems.
(8) Lack of adequate social support groups. This is basically to support
entrepreneurs and innovators who come out to challenge the status quo”.
(9) Stigma attached to failures. In this case, people look down upon failed attempts
and failure is regarded as social sin and that is why may people do not join
entrepreneurship.
(10) Social cultural setbacks. Traditional ways and norms are rigid and do not allow
change and this discourages people from carrying out new activities.
(1) Too much bureaucracy i.e. unnecessary steps taken to set up an entrepreneurship
firm.
(2) Poor communication within the organization.
(3) Rigid culture within the organization
(4) Strong and rigid punishments for those who make mistakes.
(5) Lack of reward for entrepreneurship effort.
(A). INDIVIDUAL
The MAIR model suggests four factors that have to be considered. These include;
(a) M => MOTIVATION which refers to forces that influence an individual to take up an
entrepreneurship as a career. These may be pull and push factors.
(b) A =>ABILITY, for any enterprise to survive, it requires constant supply of relevant
skills from both the owners and the employees. Some skills are natural. The
majority of the people acquire entrepreneurship through training, observation,
experience and experimentation. Individuals need entrepreneurship skills, business
skills as well as technical skills, relevant to the industry to start and expand
business.
(c) I => Ideas. This is the starting point for any entrepreneurship venture, However, not
all ideas will be viable or marketable. The ideas of interest to entrepreneurship
development are the ones that are both viable and marketable.
(d) R – Resources. Any enterprise will require resources to survive. While some
resources are naturally endowed to an individual, a firm /nation, the majority of the
resources must be sourced and the entrepreneurs will need to have the ability to
acquire resources.
(B) ENVIRONMENT.
Entrepreneurship will be successful only where there is a conducive environment for it
to succeed. The following environmental factors are critical to the growth of
entrepreneurship.
External Reward for Entrepreneurship. In this case how the society recognizes
and rewards the entrepreneurship is important for entrepreneurship development.
Entrepreneurs should be the first beneficiaries of their innovations.
Training facilities and learning opportunities must be established for example
development programmes should be established in society.
External leadership. Business leaders, political and capital leaders can play a big
role in entrepreneurship development. Business leaders can encourage an
environment that allows generation and growth of new ideas. Also political leaders
can set up policies that support the development of entrepreneurship.
(i) Organizational culture. This refers to the acceptable norms and behavior
within the organization. If this culture supports new idea generation and
implementation, then entrepreneurship development will be high. This requires
flexibility in operations and openness to change. It should also tolerate failures
as being natural.
ENTREPRENUERSHIP PROCESS:
The entrepreneurship process involves all the functions, activities and actions
associated with perceiving opportunities. An entrepreneur must find, evaluate and
develop an opportunity by overcoming the forces that resist the creation of something
new.
A person gets an idea for a new business either through search or chance, everybody
has ideas and it takes time, knowledge, money and effort to refine the idea into a
makeable invention.
Inventors are individuals who come up with a new product process.
An idea can be obtained through the sources of innovation which include the process
need industry and market structure, demography e.t.c.
A good business plan must be developed in order to exploit the identified opportunity. A
good business plan is essential to develop the opportunity and determining the
resources required and obtaining those resources and successfully managing the
enterprise.
The resources needed for addressing the opportunity must also be determined. This
process starts with the appraisal of the entrepreneurship present resources. He should
also identify the critical resources required. The entrepreneur should not also under
estimate the amount and variety of resources needed. These must be acquired in the
right time.
After the resources have been acquired, the entrepreneur must use them to implement
the business plan. Any problem of the enterprise must be examined.
The entrepreneur must consider the management style and structure as well as
determined the very valuables for the success of the enterprise. A control system must
be established, so that any problem areas can be quickly identified and resolved.
THEORIES OF ENTREPRENUERSHIP:
The family environment of an entrepreneur includes; the birth order, the parents’
occupation and social status and relationship. It has been found out that being the first
born or only child makes such children to receive special attention and therefore they
do not venture in entrepreneurship.
In terms of occupation, entrepreneurs tend to be self employed. Also the family net
work influences the ability to mobilize the resources necessary for the business. Most
successful businessmen belong to groups with internal relationship and trust.
(ii) Family background
(iii) Religion.
This plays a major role towards entrepreneur because it emphasizes business ethics.
(iv) Environment
A number of factors determine the entrepreneur spirit among the people. The
entrepreneur must try to adopt or change the environment to suit his needs. The most
important essential tool for entrepreneur growth is the presence of a favourable
business environment.
The time and age of entry into entrepreneurship are important factors for most
entrepreneurs. In terms of age, most entrepreneurs initiate their entrepreneurship
careers between the ages of 22 and 55. Although a career can be initiated before or
after these years, it is not as likely because an entrepreneur requires experience,
financial support and high level age in order to successfully manage a new business
enterprise. It is important to note that a person can join entrepreneurship at any age
provided he has the ability and interest of becoming an entrepreneur.
(vi) Culture.
This consists of the values, the norms and beliefs. HOFSTEDE (1991) identified four
dimensions of culture which include;
(a) Power distance. This refers to the inequality that exists in societies. It is believed
that inequality is expected as a natural order. But this has to be minimized by
emphasizing equal rights for all members of society even if it is not perfectly
achieved.
(b) Uncertainty Avoidance. This refers to the level of anxiety experienced by
members of the culture due to ambiguous (unusual) situations. This may vary as a
function of the society values and beliefs. In this case societies attempt to manage
uncertainty through the rules, technologies, laws, rituals in order to protect
members from anxiety. These help to standardize the behaviours of society
members.
(c) Individualism. This is a measure that indicates the degree to which individual
identity and self concept are linked to collective groups of the society. In such
societies personal values and goals are the prime determinants of the behavior.
(d) Masculine. This specifies the difference between the male and female and it also
refers to the styles of behaviours that have been applied to males and females. In
the male societies, individuals tend to set high performance standards and will act
forcefully to achieve those standards.
(vii) Migration
Some entrepreneurs came from other countries and they faced a number of problems
like limited knowledge of the language, discrimination, others were translated and the
only alternative for survival was self employment.
(ix) Gender. In some areas, women were considered to be of lower, class, they were
denied access to education, acquisition of skills other than those that would confine
them to child care and motherhood. They were economically marginalized and they
could not venture into entrepreneurship.
(x) Handicapped. This was a group of disadvantaged people in society. This was
because of poor working conditions. They were psychologically and physically
impaired and as a result they never achieved the status of entrepreneurs.
LOCUS OF CONTROL:
This refers to the strong drive inside individual that makes him to carryout certain
activities which include;
ECONOMIC THEORY:
This theory looks at the entrepreneur as an innovator who is capable of identifying
opportunities and exploits them. He adds value in the form of time, money, and skills
and he accepts the risks in business.
Schumpeter also said that with the emergency of large co-operations, the role of the
entrepreneur will become less important or absolute. This is because of creating a
department of research and development.
(1) INNOVATION. As the economy undergoes some economic DS, new and better
methods of dealing with such DS are initiated by the entrepreneur. Such information
or DS are important for the entrepreneur to make considerable judgment.
(2) UNCERTAINITY. Successful entrepreneur must be optimistic and should learn how
to do business and learn to live with shillings. He must also create networks of social
contacts that give them information they require for making judgment decisions.
It is believed that an entrepreneur can be successful at the beginning but as the firm
expands, his time and energy becomes more and more scarce. According to Derek
(1980), he said that an entrepreneur who starts his own business does so because he is
a difficult employee. Some of the negative qualities include.
A person who wishes to run his own business needs to be in control. Entrepreneurs are
driven by a strong desire to control both their ventures and destiny. This becomes a
problem when the organization expands.
A number of entrepreneurs have a strong distruct for the environment around them.
They are always scaring the environment to see whether there is any problem affecting
their business such environment interpret harmless acts as threats to the control.
(3) Desire for recognition. Most entrepreneurs desire to be recognized and will always
want to be seen and heard. They want to show people that they exist but cannot be
ignored by the society. Most entrepreneurs start small and grow big.
(4) Unrealistic optimism. For an entrepreneur optimism is a key factor that drives him
to success. However, when taken to its extreme, it can lead to the collapse of the
business. In this case the entrepreneur may ignore friends, the facts and reports and
keep thinking that everything will be ok.
(5) Stress. Research studies on the entrepreneur show that those who achieve their
goals pay high price. the majority of entrepreneurs suffer ulcers, persistent
Headaches, backache problems e.t.c.
In general, stress can be viewed as a function of gaps in one’s expectations and
one’s ability to meet the demands. If the entrepreneur is unable to fulfill his role
demands, their stress occurs. This is because expectations exceed the ability to
perform.
(a) Loneliness. This is where entrepreneurs don’t interact with friends and family
members.
(b) Some entrepreneurs are too much occupied in their business and they ignore
leisure activities including holidays.
(c) Most successful entrepreneurs tend to be perfections and will always want things
to be done according to their ways. Also stress from work makes them impatient,
moody and at times rude to their customers.
At times they are not concerned with the problems affecting their employees.
(d) Need to achieve. Achievement is expected to bring some satisfaction; however,
many entrepreneurs are never satisfied with their work no matter how well it is
done.
RISK
Financial risk. Most entrepreneurs put a significant portion of their money to start
business. This also includes their savings. If the business failed, the entrepreneur
loses his money. He is exposed to personnel bankruptcy and that is why many
people are unwillingly to take this risk.
Career risk. This is usually a major concern to people who have secured jobs with
high salaries who benefit from packages and prospects for advancement leaving
such jobs to go for entrepreneurship is not very easy for many people.
Family and solid Risk. Starting new business takes up a lot of time and energy of
the entrepreneur. Consequently other commitments may suffer especially when the
entrepreneur is busy in his own activities.
Implications on CHRIS………..
Human behaviours in an organization change from time to time and from individual
to individual and according to situations. Management should carefully study all
these situations and adjust accordingly.
The workers’ minimum efforts at the work place are a reflection of how they are
handled by the management in terms of policies, predices and leadership styles. As
managers should their styles of management in order to suit with workers demands.
Induction and orientation programmes should be conducted by all management of
organizations, especially on the new recruits to acqn them with the culture and
history as well as performance of the organization. Management skills should
tolerate all the errors and other unnecessary questions from the new recruits as
they are able to learn from their mistakes. Management should advise, instruct and
guide them where they go wrong.
Employees in an organization have self control and self direction so long as they
are committed to achieving organizational objectives. This depends entirely on how
they are treated by the management. Management should also know that
employees’ values and attitudes and expectations are already shaped and
reshaped by their agents in life by the time they join the organization, they directly
know what they want.
Management should use effective communication including orienting the new
recruits and influencing policies and implementing rules and regulations in the
organizations. This mode of communication determines the degree of relationship
and coordination between management and workers.
Employees in organizations have a tendency of complaining their developments in
a course of time, blend on they were before, how they are, how and predict how
they will be in future this enables them to decide either to remain working for the
institution or to look for greener pastures where they can enjoy better standards of
living.
PSYCHOLOGICAL RISK
Some entrepreneurs who have suffered financial problems have been unable to start
the business again. This effect makes some of them to remain in a depression.
TYPES OF ENTREPRENUERS:
(1) Innovating entrepreneurs. These are entrepreneurs who come up with something
new or something different. They introduce new techniques in production, new
products and services and new markets.
Advantages
(2) Adoptive entrepreneurs. These are entrepreneurs who are already to copy what
has been done by successful innovative. In this case, they copy the technology
techniques innovated by other entrepreneurs.
Advantages
- They are able to transform the economy with the limited resources available
- They use cheaper techniques in production
- They occur at low costs of production.
- They require limited skills.
Disadvantages
(3) Fabian Entrepreneurs. These are entrepreneurs who are continuous and skeptical
while practicing any change. They have neither the will nor the desire to introduce
new demands or new methods in production such entrepreneurs are shy and lazy.
Their dealings are determined by the custom, religion and tradition. They are not
interested in taking the risks. They try to follow the footsteps of their predecessors.
(4) Drone entrepreneurs. These are entrepreneurs who are characterized by refusal to
adopt and use opportunities to make demands in production such entrepreneurs
may even suffer losses but they do not make demands in production methods.
They are also referred to as (laggards) since they continue to operate in their
traditional way and resist demands.
Advantages
- They are comfortable
- They are very analytical
- They believe that they have a wiring formular.
On the other hand they have a high level of classical, they are conservative, they
fear risks.
(5) Individual entrepreneurs. These are entrepreneurs in small sector business such
entrepreneurs have the advantage of flexibility, quick decision making e.t.c but such
entrepreneurs can establish, operate and control an organization up to a certain
level. Individuals need to exist and support one another.
(8) Craftsman entrepreneurs. These are entrepreneurs who own businesses. They
operate them and restrict themselves to the areas of individuals skills and
experience.
Advantages
- They use their personal relationship in business
- They also identify themselves with the tasks that they were involved in.
Disadvantages
- Limited skills
- They have limited operations and narrow education background.
Advantages
- They are able to spread the risk
- They also tap opportunities from different sectors of the economy.
- They are growth oriented.
- They tend to view large organizations on the other hand, they lack concentration
on single opportunity, they need a lot of money to carry out such activities.
- They also require high level of education
(10) Network entrepreneurs. Such entrepreneurs use their relationship with other
people to start and expand their business.
Advantages
- They benefit from the ideas and resources of their Networks. On the other hand,
networks can be very expensive to maintain.
(11) Visionary entrepreneurs. They have a big vision of what they want their firms to
be and they always work hard to achieve their vision.
Advantages
- Such entrepreneurs concentrate on the single opportunity and they always make
sure such an opportunity is achieved. On the other hand;
- They incur high costs of risks because of concentrating on the activity, misplaced
vision could be costly.
(12) Co-preneurs entrepreneurs. This refers to couple, the husband and wife who
come together, mobilize resources together in order to start and expand their
business.
(13) Push and pull entrepreneurs. These are entrepreneurs
Push
(ii) Who come in business circumstances or unfavorable conditions i.e. they are
forced to become entrepreneurs because of the following;
- Dissatisfaction of current job harassment.
- Being unemployed, nature of education system
- Low pay
(ii) Pull entrepreneurs. Are the ones who are attached in business because of the
following;
INNOVATION. This refers to the generation of ideas that results in improved efficiency
and effectiveness of a system or it can be defined as the process of creating something
different. It is also defined as the awakening of thought or re-arranging the old order ot
learning.
CREATIVITY.
(1) Preparation
(2) Incubation Preparation
(3) Insight
(4) Evaluation Incubation Evaluation
Insight
1. PREPARATION. This refers to the base of experience and knowledge such
preparation typically cautions effort which depends on one interest about a given
activity.
2. INCUBATION. This refers to that part of opportunity recognition process in which the
individual is contemplating about an idea or specific problem. This is where a person
is thinking about a problem and trying to see how to solve it.
3. INSIGHT. This is where the entrepreneur releases the benefits of the project.
TYPES OF INNOVATION:
(1) Get new ideas from all possible sources. Customer s on the markets can be
an excellent source of ideas for innovation e.g. in banking industry and many
serving organizations. They send questionnaires to their clients to find out about
their view of the services they provide. This can be in form of suggestion box.
(2) Constantly engaged with the customers. Working and interacting with
customers’ understanding and interpreting their needs and living with them, it will
help the organization to be innovative.
(3) Use vigorous screening exercise or process of the idea. A good idea is not
necessarily a viable opportunity. Before spending time and resources in
developing a product or service, carefully evaluate the idea and see if it is a
viable opportunity. The entrepreneur should have the competence to carry it out .
(4) Continuous seeking of information. The innovation process requires
information about markets and their sizes, the customer profile, the distribution
channels, the size and strengths of the competitors.
(5) Minimize and manage risks. The degree of risk considers how the actual
outcome will deviate from the expected outcome. Acquiring all the relevant
information the feasible, minimizes the risk.
(6) Gather the skilled people to build a competent team. Successful innovation
requires teams of skilled and educated people. Entrepreneurs need to recruit the
best people for their team. There is also need for strong consideration on how to
reward the team members.
(7) Customers are most sophiscated and always expect more. In this case
customers today are more demanding and are always looking for products that
are better designed to meet their individual needs.
SOURCES OF INNOVATION:
1. Unexpected occurrence
(a) Unexpected success. This is a system of fundamental change in behavior
where an entrepreneur expects a great number of customers which requires
recognition, understanding and support. This force the organization to wonder
how they have succeeded and it acts as a source of innovation.
(b) Unexpected failure. Many failures arise out of mistakes, negligence, greed,
stupidity, band wagon e.t.c
(c) Unexpected outside event. This refers to the events that come from outside
the country or organization and will significantly affect the operation of the
organization.
2. Incongnuity. This refers to the discrepancy or disagreement between what is and
what ought to be or what everybody assumes it to be. It is a symptom of an
opportunity to innovate. This can be considered under the following;
Economically, if the demand of a product or service from a particular
organization is growing steadily, its economic performance should improve
and the suitability level should be high. But the lack of stability and good
results in such an industry brings about discrepancy between economic
realities.
Situations may occur in an industry where people misconceive reality
combine their efforts on the area where the results do exist.
Producers and suppliers at times misconceive what customers actually buy.
They assume that what represents value to the producer should be the same
to the customer
Discrepancy can also occur where the process or the product upsets the
customer. There is need for the producer to remove the discomfort that
affects the customer.
3. Process need. This is an innovation that perfects an already existing process,
redesigning the old existing process around the available new knowledge e.g.
process need innovation in the mobile phones service which have tried to perfect the
communication system in Uganda. That is why the companies like MTN, UTL,
MANGO saw this as an opportunity to introduce the mobile phones in Uganda.
4. Industry and market structure. This is a form of innovation that occur from the
changes in the market structures in the economy. An example of innovation from the
demands in the industry and the market structures is the automobile industry.
Another example is introduction of the East African news paper which tries to cover
and report news in east Africa.
Another example is the Bus companies that have exploted the opportunity to
transport goods and services within East Africa.
5. Demographic factors. These are innovative opportunities that occur with in the
organization and industry as a result of demands on population. This includes the
size, the age structure, and composition e.t.c.
In many developing countries especially in education sector, because of the
increasing population, it has led to the increase in the number of institutions, schools
in the country.
6. Demands in perception. Perception refers to the attitudes towards a situation or
the way organizations and individuals look at a situation.
Demand in perception does not demand the facts but demands the meaning and
hence different consequences.
7. New knowledge. According to Brucher knowledge based innovation is the super
star of entrepreneurship. This is because it gets publicity and shows what people
talk about when they are analyzing the sources of innovation.
PRINCIPLES OF INNOVATION:
These include the “Dos” (things that have to be done) it also includes the Don’ts” (things
that should not be done and the conditions.
A. DOS
(1) Systematic innovation begins with the analysis of the opportunities i.e it begins with
thinking about the sources of innovative opportunities.
(2) The most important issue about innovation is therefore to go out, to ask and listen to
successful innovators, entrepreneurs / innovators use both the right side and left
side of their brain.
(3) An innovation to be effective has to be focused on a specific need that satisfies the
customers.
(4) Effective innovation starts small which requires little money, few people and only a
small and limited market.
(5) Successful innovation aims at leadership i.e. it should start small and end up as a
big business or high level of achievement.
B. DON’TS
1. Innovators should not try to be clever i.e innovators have to be handled in a
simple way if they are to attain any size or importance. Anything too clever
whether in design or execution is bound to fail.
2. Don’t diversify, do not try to do many things at ago. This is because innovations
that “stray” from the core are likely to fail. They remain ideas and do not become
innovations. This is because innovation needs the concentrated energy of a
unified effort.
3. Do not innovate for the future, innovate for the present. This is because an
innovation may have long range impact.
C. CONDITIONS
(1) Innovations work and it requires knowledge. Also some people are more talented
than others.
(2) Innovators must build on their own strength. This is because successful
innovators look at opportunities over a wide range but they ask themselves which
of these opportunities fits their company and which ones are good for effective
performance.
(3) Innovation has an effect on the economy. This is because innovation always has
to be close to the market and focused on the market and indeed bring about the
change in the behavior of customers.
While the concepts of creativity, innovation and entrepreneurship are highly related and
overlaps, they are not identical. The capacity to make things happen or to implement is
not the same as creativity. Entrepreneurship therefore involves implementation and this
is due to innovation.
The diagram below shows the relationship between creativity, innovation and
entrepreneurship.
C I
E
As indicated in the diagram above, innovation is preceded by the generation of ideas
(creativity) innovation is the application of a creative new idea. This means that
creativity ends at the generation of new ideas while innovation ensures the
implementation of the generated ideas. If the creative idea is not implemented then the
creative person is not necessary. That is why in the diagram above the arrow from
creativity to innovation is doted (- - - - ).
At times a creative idea may fail to work even after passing the feasibility and viability
tests. This shows why the line from innovation to creativity is doted (< - - )
It is important to note that creativity can only lead to entrepreneurship through the
innovation process the arrows indicate.
INTRAPRENUERSHIP:
This refers to entrepreneurs that have been established with in large organizations.
They attempt to create a desired future in practice and they typically come up to
challenge the status Quo.
Intraprenuers need to be courageous, flexible, creative, moderate risk takers e.t.c.
TYPES OF INTRAPRENUERS:
IMPORTANCE OF INTRAPRENUERSHIP:
BARRIERS OF INTRAPRENUERSHIP:
(1) The cost of failure being too high and the reward of success being low. In this
case intraprenuers need to be given time or space in which to fail since failure is
unavoidable.
(2) Inertia. This is caused by established systems that no one is willing to change,
most organizations are governed by implicit and explicit systems that in most
cases people are redundant to demand. Many organizations use their existing
system to prove that they have the right answer.
(3) Hierarchy. Most organizations have big or large organizational hierarchies that
make it difficult to ask and get permission for anything new. They also tend to
create narrow career path and narrow minded thinking among the employees.
(4) No ideas are obtained from lower employees at times; they regarded them as
new or are far below the administrative hierarchy.
(5) Employers tend to treat problem identification as a sign of failure.
(6) There is a problem of careful control of all things through checks and balances.
(7) There are always secret decisions made to re-organize or change the policies.
ENVIRONMENTAL ANALYSIS:
Many different courses inside and out of an organization influence the managers’
performance. Therefore the management functions of planning, organizing, controlling,
staffing e.t.c must be accomplished under constantly increasing conditions.
The manager must deal with two environments i.e. the internal environment which
usually can be controlled and the external environment which is unpredictable and
uncontrollable.
THE ORGANISAITONS.
Organizations vary in purpose and technology e.g. schools, hospitals, banks e.g. these
are all examples of organizations but with different goals and needs. All these
organizations have one thing in common i.e. managers. The manager is able to deal
with the internal and external environment.
An organization can be viewed as one element with a number of elements that depend
on each other.
The organization take resources and (inputs) from the bigger system which is (external
environment). These inputs are processed / transformed within the internal environment
to the outside in a demand form.
The figure below displays the fundamental elements of the organization as a system.
E.E
I.E
HUMAN Pdt
RESOURCE I/P PROCESS Srv
O/P
TRANSFER idea
Every organization interacts with the bigger system by taking resources and providing
output. A business firm has two major inputs.
(i) HUMAN INPUT. This comes from the people who work in the firm. They
contribute their time and energy to the organizations in exchange for wages and
other tangible and intangible benefits/rewards.
(a) The survival of the organization depends on its ability to adopt to the
demands of the environment.
(b) In meeting the demands to the total input, output cycle process must be focus
of the manager.
INTERNAL ENVIRONMENT:
This refers to the environment inside the organization in which the manager must
function or operate. It includes the discussions, the settings, where managers work the
day today activities that utilize much of their time and the skills required. It also includes
the following;-
The strategic level must make sure that the managerial level operates within the
bounds of the society. This is because the source of authority in any organization
comes from the society and the organization must provide goods and services that
have been approved by the society.
SKILLS OF MANAGERS:
(1) Technical skills. This is the ability to use tools, procedures and techniques of
specialized field e.g Accountants, engineers, Nurses, Musicians e.t.c. in this case
managers must possess sufficient, technical skills to accomplish their jobs.
(2) Human skills. This refers to the ability to work with and understand people. To
manager people effectively, managers must participate effectively with others.
(3) Conceptual skills. This is the ability to understand all the activities and interests
of the organization. This skill involves understanding how the organization
functions as a whole and how the parts depend upon or relate to one another.
D.R
- Entrepreneur
- Disturbance
handler
- Resource
These roles focus on interpersonal relationship. They result from formal authority.
- All managerial jobs require some duties that are symbolic or ceremonial in nature
e.g a minister giving out Diplomas at a graduation ceremony.
- The managers’ leadership role involves directing and coordinating the activities
of the subordinates. This may involve staffing (hiring, training, promoting,
increasing and motivating the subordinates. The leadership role involves
controlling and making sure that things are giving on according to the plan that
has been set by the organization.
This set of roles establishes the manager as the central focus for receiving and sending
out information. This aids the manager in gathering and receiving information.
As an entrepreneur, the manager is always looking continuously for new ideas / new
methods to improve the performance of the organization.
EXTERNAL ENVIRONMENT:
No organization is self sufficient whether profit or non profit, each organization provides
something outside the environment and in him depends on the environment for survival.
The external environment can be divided into two;-
The major direct action components of the managers external environment are the
organizations clients that must be satisfied. The competitors and the organizations and
individuals that supply resources.
The diagram below shows the direct action component of the diagram.
CLIENTS
- Customers
- Students
- Patients
- Citizens
Suppliers Competitors
(1) CLIENTS.
The organizations’ customers are critical and the managers must be constantly aware of
their present needs and emerging needs. This may involve changing the present
products /services, developing new ideas or entering new businesses.
(2) COMPETITORS.
The actions of the competitors that directly affect the manager include;
(3) SUPPLIERS.
Every organization requires inputs from the environment in the form of R/Mtls, services,
equipment, labour and funds. Organizations use these inputs to produce output. The
organization also depends on those who supply the resources.
The availability of the resources determines the organizations capacity to respond to
threat and opportunities presented to it.
Depending on the type of organization some suppliers will be more critical than others
e.g. the hospital needs funds and qualified staffs.
(a) The outside environment can have a direct influence on the performance of the
organization.
(b) It can also influence the climate in which the organization functions e.g the
economy may expand or decline requiring response from management. Some of
these factors include:-
(i) Technology. Demand in technology can influence the activities of the
organization, technology may be a problem or constraint when opportunities
exist but the necessary equipment is not present. However, technological
innovation can create opportunities for new industries e.g. the effect of ATM on
banking.
(ii) Economic factors. Economic demands bring about both opportunities and
problems for managers. It has an effect on the demand for a company’s product
or service. It also facilitates the establishment of new enterprises e.g. a
slowdown in economic growth can bring failure to some organizations e.g.
demand in inflation, productivity, savings, unemployment e.t.c. managers must
constantly monitor demand in economic factors in order to minimize threats and
capitalize on opportunities.
(iii) Political and legal factors. This can come about due to the differences in
political situations in the sense that some countries are politically unstable and
this affects the neighbouring countries. Also different countries have different
rules and regulations e.g. skilling Uganda.
(iv) Social and cultural factor.
Different countries have different cultures and this makes the behavior,
traditions, customs and beliefs to be different and these influence the activities
of the organization. Managers must identify the demanding cultural and social
conditions that will influence the organization.
(v) International factors.
These provide managers with both opportunities and threats especially for those
managers who depend on foreign resources. This could be a big problem for some
managers, there is always foreign competition in markets. It would provide
opportunities for the organization to sell their products in the new markets. Such
organizations which operate beyond the country boarders are referred to as
multinational companies. Such organizations become or subject to the nature of
different cultures, economic and political system.
According to BOLTON REPORT (1971), a small business is one with small market
share, administered by the owner who contributes all the capital for starting the
business.
(1) Personalized. The Balton report emphasizes that it is one that is administered in a
personalized way. The control, planning, and organizing of the business operations
are conducted by the entrepreneur.
(2) Small market share. Small business majorly focus on serving a Niche in a given
community i.e. they serve a limited number of clients.
(3) Large owners’ equity. i.e. the owners of the business contribute most of the capital
because of the strong desire for Autonomy by the owners of the small business and
their own resources.
(4) Low Returns. Small businesses are faced with competition yet they serve a small
market share and the return on investment is likely to be small.
(5) Small initial capital requirement. I.e. small businesses are conducted with minimal
business operations and also require small resources to start the business.
(6) Limited number of employees. Small businesses are usually administered in a
personalized way and have small business operations and therefore they require
few people for its operations.
(1) They encourage innovation. Small businesses emerge as a result of brilliant ideas
from the entrepreneurs. With their existence entrepreneurs deliver the ability to
improve and modify on the existing ideas in order to offer services and goods to
boost economic development.
(2) Source of employment. The ability to start up business has helped to curb down
the unemployment levels of the country by allowing individuals to utilize the available
resources.
(3) They produce a productive outlet to large businesses. Small business use
materials produced by large industries in their daily operations as well as the
products from big industries.
(4) They provide a business for the emergency of big industries. This is because
as more and more small businesses dealing in similar commodities get more
organized a big industry is likely to emerge.
(5) Economic growth of the country is boosted. The ability to produce many
commodities is enhanced or contributed by the existence of small businesses which
increase on the supply levels to meet the demands of the people.
(6) They help to improve on the quality. Small businesses create a competitive
environment to large businesses and this makes them to produce high quality
products in order to get more markets.
(7) They help in the utilization of idle resources. Small country based businesses
make entrepreneurs to efficiently and effectively utilize and allocate the available
resources.
(8) Source of government revenue. The government receives money from small
businesses in form of taxes charged on products as well as trading licenses from
these industries.
(9) Small business through corporate social responsibility improve on the social
standards. Through infrastructural development in society for the benefit of the
individual.
(10) Small businesses cater for small markets. In the most effective and efficient
way and they also analyze the market needs of the consumers.
(11) Small businesses also produce role models in society i.e. some of the successful
entrepreneurs in the area where entrepreneurs can be encouraged to set up their
own businesses.
(12) They help to add on a variety of goods and services produced by other
industries.
(1) Entrepreneurial ventures have the potential to growth resulting from a visionary
approach towards business growth and innovative strategies while a small business
growth is limited to the size of the market it serves.
(2) Strategic objectives are set up by entrepreneurial, venture, commitment is set up for
stability. Whereas a small business focuses on earning ITS
(3) The level of risks of entrepreneurial venture is higher as compared to the small
business.
(4) Innovation is common in entrepreneurial venture in order to expand the business
where as small businesses are usually driven on rigid ideas.
SIMILARITY BETWEEN ENTERPRENUERIAL VENTURE AND SMALL BUSINESS:
(1) Both focus on the utilization of resources and returns on investment and all of
them are interested in ITS.
(2) Both of them embrace the identification of business ideas and opportunities so as
to establish and implement business operations.
1. Starting from scratch. This refers to the starting of the business without any
form of agreement / plan written down. This is a situation where a person starts
business without considering even the history of the project.
2. Franchising. This refers to a small business that is set up in another area/region
but it is part of a large business organization.
3. Mergers. This is where businesses combine or come together either vertically or
Horizontally
4. Buying a failed bus. Some people or entrepreneurs can buy a bus that has
failed in order to make it active by developing new ideas for the expansion of the
business.
5. Buying an existing business. This is where an entrepreneur can acquire
business because of the good will or the benefits of such a business.
6. Starting a savings and credit cooperative society. This is where savings are
mobilized and loans availed to the members of the community.
7. Rehabilitation of the business. i.e. introducing or coming up with better ideas
for the business to start and continue operating.
8. Business extension. This is where a business is expanded to cover as many
areas as possible or a small business can be expanded into a big business.
FEASIBILITY STUDY:
This is the study which is aimed at determining whether the project or system is
practical or desirable. It aims at analyzing all the critical elements in various aspects in
the production of a given product or service.
It should be able to answer such questions like whether or not the project
undertaken is based on pre-stated objectives.
The most practical beneficial and desirable way to carry out the project.
Feasibility study includes both the test of feasibility and viability. An idea is Feasible if
the entrepreneur has the ability to transform it into an enterprise or it is feasible if the
entrepreneur has the resources.
It is viable if the enterprise can achieve the free set objectives or stable in case of a
business enterprise or beneficial in case of a social or community project.
Complete implementation of the project involves seven stages which include the
following;
(1) A business plan consists of action plan which acts as a time table for the
implementation of the various business activities in a logical way.
(2) A business plan helps the financiers such as banks, micro finance institutions,
insurance companies as well as individuals to decide whether to finance a
business or not.
(3) A business plan provides information about the management of the business and
the role of the stakeholders.
(4) It encourages the entrepreneur to think about what he wants and how he wants
to get it. This encourages the entrepreneur to be focused.
(5) A business plan helps employees to know their expected targets.
(6) A business plan provides adequate preparation for the business. It encourages
the entrepreneur and people involved in the business to think about the activities
of the business like production, marketing e.t.c.
(7) A business plan helps an entrepreneur to define specific goals which serves as a
yard stock to measure the progress of the business.
(8) A business plan facilitates the monitoring of the business performance based on
the set goals and objectives as a standard measurement.
(9) A business plan acts as a basis for determining government revenue from the
business itself.
(3) Marketing plan. This is an analysis of the possible position and opportunities of the
business being planned. It includes;-
(i) The position of the competitors
(ii) Selection of the distribution channels
(iii) You must consider the market size and expected market share.
(iv) An analysis of the product and its value to the customers.
(v) Expected sales and the plan for recruiting and motivating the sales force
(vi) You must know the current market price of similar products.
(4) The production plan. This is an analysis of the projected needs for manufacturing
the proposed goods or services. These include;
(i) The production process i.e. the flow of work and layout of the production
process
(ii) The plan capacity is required in a short run and long run to meet the market
demand
(iii) The purchasing plans
(iv) Inventory plans for stock, work in progress, and finished products
(v) The raw materials required, the amount i.e. the quantity and quality
(vi) Production control requirement
(vii) Specifications of machines, tools and equipments required.
(viii) The quantities estimated to be produced i.e. goods or services delivered
(ix) The business site or location required for business.
This covers the financial requirements of the proposed business, it includes the
projections of income and expenditure, balance sheet, and cash flows required for the
proposed business.
This is the framework around which the people, machines, equipment and other
physical parts of the plan are put together to have a moving organization.
(i) Who are people who are going to work in the business and that task or
responsibilities
(ii) Who will be the general manager and supervisor of the organization
(iii) What skill, knowledge and experience should they posses
(iv) How much would they be paid and what are some of the benefits that would
be given to them.
This is the plan put down by the entrepreneur in the form of a timetable to guide him on
how he is going to implement the idea of his business plan. Action plan is a
management tool which guides the manager or entrepreneur towards achieving the
business goals.
An action plan has a number of uses which include the following;
(1) Selecting the type of business to be carried out either business or service
(2) Conducting a market research for the selected type of business
(3) Collecting relevant data and information about the product or service e.g. cost of
machinery and equipment, environmental protection, regulations, R/MHS, and
whether they are available e.t.c.
(4) Drafting a proposed business plan
(5) Discussion of the draft business plan with acknowledgeable or experienced
person in similar business. At times this can be done together with the workers
(6) Finalizing your business plan by preparing an action plan for implementation.