Professional Documents
Culture Documents
I understand that you have been using generic form letters to respond to various
complaints and challenges from consumers, regardless of the specific details they
have provided.
The letters I sent were generated using widely available software. Refusing to
process these letters would be a violation of 15 U.S. Code 5 1681i. It is important
to note that you are not permitted to delay the processing of consumer letters
based on the assumption that assistance from a third party might be involved.
Any letters bearing my name that you receive were authored by me or my advisors,
with my full knowledge and consent. There is no legal requirement for a Power of
Attorney to be provided in order to delay the processing of consumer letters.