Fault level instruction:The system will handle the current highest level of fault first.

The fault has two levels of

priority, the main level has priority, and when the main level is same, juding the priority of the sub-level.All
priorities are the same, the system will handle the earliest failure first.

Fault Main Sub

Fault Name Fault Reason How To Do
Code Level Level
FAULT_EEPROM_
20 1 0 EEPROM read or store data failed. Restart or chage the BMS board.
FAILURE
FAULT_SOFTWAR The main loop is not executed for
21 1 0 Restart or chage the BMS board.
E_FAILURE more than 1s.
ERROR_ILLEGAL_ Battery related parameter exceed Re-downlode the softerware or
22 2 0
PARAMETER limits. check the parameter values.
External crystal oscillation
25 1 0 FAULT_OSC Chage the BMS board.
instability.
ERROR_I2C_INTE I2C communocation process
31 1 0 Restart or chage the BMS board.
RRUPT_OVERTIM timeout.
SYS_STAT_NOT_C
35 2 0
LEAR Failure protection triggered by
Chage the BMS board.
SYS_STAT_NOT_C AFE chip cannot be cleared.
36 2 0
LEAR_UP
BATTERY_01_OVE
40 2 0
R_TEMPERATURE
BATTERY_02_OVE
41 2 0
R_TEMPERATURE
BATTERY_03_OVE
42 2 0
R_TEMPERATURE Battery Temperature is higher than The temperature drops to the set
BATTERY_04_OVE 65℃. range and the fault will recover.
43 2 0
R_TEMPERATURE
BATTERY_05_OVE
44 2 0
R_TEMPERATURE
BATTERY_06_OVE
45 2 0
R_TEMPERATURE
BATTERY_01_UN
50 2 0
DER_TEMPERATU
BATTERY_02_UN
51 2 0
DER_TEMPERATU
BATTERY_03_UN
52 2 0
DER_TEMPERATU Battery Temperature is lower than The temperature rises to the set
BATTERY_04_UN -25℃. range and the fault will recover.
53 2 0
DER_TEMPERATU
BATTERY_05_UN
54 2 0
DER_TEMPERATU
BATTERY_06_UN
55 2 0
DER_TEMPERATU
CHARGE_TEMPER Abnormal battery temperature
60 1 0 Check temperature sensor.
ATURE_FAULT during charging.
WARNING_BATTE
Battery Temperature is higher than The temperature drops to the set
104 3 0 RY_OVER_TEMPE
60℃. range and the fault will recover.
RATURE
WARNING_BATTE
Battery Temperature is lower than The temperature rises to the set
105 3 0 RY_UNDER_TEMP
-20℃. range and the fault will recover.
ERATURE
 WARNING_BMS_O
BMS Board temperature is more The temperature drops to the set
106 3 0 VER_TEMPERATU
than 85℃. range and the fault will recover.
RE
WARNING_BATTE Battery temperature sensor not Check whether the temperature
107 3 0
RY_NTC_FAILURE connected. sensor of battery is missing.
Check wether the temperature
WARNING_BMS_N BMS board temperature sensor
108 3 0 sensor on the BMS connection is
TC_FAILURE open circuit.
missing.
WARNING_CHAR
In the state of charge, the discharge Fault recovery when discharge
109 3 0 GE_INTERFACE_F
current is greater than 20A for 15s. current is less than 10A
AULTUSE
Under normal conditions, the
CONTACTOR_OU Replace BMS board if the
110 3 0 contactor is not enabled after
TPUT_ERROR contactor is properly connected.
power-on.
CONTACTOR_CIR Replace BMS board if the
114 3 0 The coil of the contactor is shorted.
CUIT_FAULT contactor works fine.
FAULT_CONTACT The contactor still working after Check if the contactor connection
121 3 0
OR_SHORT the key is removed. is correct.
FAULT_CELL_UN Battery voltage difference is too
122 3 0 Check if the battery bolts fastend.
BALANCE large.
WARNING_RENTA Remote control command
131 3 0 Restart or chage the BMS board.
L_CRC_KO verification failed.
WARNING_RENTA Communication failure of remote
132 3 0 Restart or chage the BMS board.
L_CAN_KO control module.
WARNING_RENTA Remote control module is not
133 3 0 Check hardware connection.
L_NET_KO connected.
FAULT_CHECK_K The key is always on before and
142 2 0 Restart key.
EY after charging.
FAULT_CURRENT Hall sensor calibration value is out Check the Hall current sensor
151 2 0
_OVER_OFFSET of limits. connection.
FAULT_CURRENT Hall current sensor sampling Check the Hall current sensor
152 2 0
_ADC_OVER_RAN abnormal. connection.
FAULT_START_FA System startup time timeout,may
161 1 0 Restart or chage the BMS board.
IL be caused by AFE failure.
FAULT_BQ769_DE May be caused by poor soldering
162 1 0 Chage the BMS board.
VICE_XREADY of the AFE chip.
FAULT_BQ769_OV AFE detected a fault and Alert pin
163 1 0 AFE detected a fault
RD_ALERT output high level
FAULT_BQ769_I2C
164 1 0 AFE communacation failure. Restart or chage the BMS board.
_FAIL
FAULT_BQ769_I2CI2C write or read failed more than
165 1 0 Restart or chage the BMS board.
_OVERTIME 3 times.
The battery pack voltage is
FAULT_BATVOL_
166 2 0 inconsistent with the sum of the Check battery fastening bolt.
DISMATCH
battery cell voltages.
FAULT_BQ769_OV AFE's pin short circuit, causing
167 2 0 Check pin soldering.
ERTEMPERATURE abnormal heat
FAULT_BQ769_CM Control commands sent to the AFE
168 2 0 Restart or chage the BMS board.
D_DISMATCH are inconsistent with feedback.
FAULT_BQ769_UN
169 1 0
KOWN_FAULT AFE detected a fault but the fault
Restart or chage the BMS board.
 Restart or chage the BMS board.
FAULT_BQ769_UP is uncertain.
170 1 0
_UNKOWN_FAUL
FAULT_BQ769_UP I2C write or read failed more than
171 1 0 Restart or chage the BMS board.
_I2C_OVERTIME 3 times.
FAULT_BQ769_UP
172 1 0 AFE communacation failure. Restart or chage the BMS board.
_I2C_FAIL
FAULT_START_FA System startup time timeout,may
173 1 0 Restart or chage the BMS board.
IL_UP be caused by AFE failure.
FAULT_BQ769_UP May be caused by poor soldering
174 1 0 Chage the BMS board.
_DEVICE_XREAD of the AFE chip.
AFE chip triggers undervoltage
175 0 1 FAULT_BQ769_UP Recharge the battery.
protection
_UV
AFE chip triggers overvoltage Cut off the charger in time to avoid
176 0 1 FAULT_BQ769_UP
protection overcharging
_OV
The minimum voltage of the
177 0 1 FAULT_BQ769_UV battery cell is less than the set Recharge the battery.
value.
The maximun voltage of the
Cut off the charger in time to avoid
178 0 1 FAULT_BQ769_OV battery cell is more than the set
overcharging
value.
FAULT_BQ769_SC AFE chip triggers short circuit Check if the external harness is
179 0 0
D fault protection. shorted.
FAULT_BQ769_OC AFE chip triggers overcurrent fault
180 1 0 Check if overload occers.
D protection.
Battery Temperature is higher than The temperature drops to the set
181 2 0 FAULT_BAT_OT
65℃. range and the fault will recover.

Battery Temperature is lower than The temperature rises to the set

182 2 0 FAULT_BAT_UT
-25℃. range and the fault will recover.

FAULT_BAT_CHA Charging current is greater than the When there is no short circuit, the
183 2 0 RGE_OVER_CURR set value, energy feedback braking alarm delay time can be increased
ENT or short circuit occurs. appropriately.

The softeware detects that the

FAULT_BQ769_UP
184 1 0 minimum voltage of the battery Recharge the battery.
_UV_SOFT
cell is less than the set value.

The softeware detects that the

FAULT_BQ769_UP Cut off the charger in time to avoid
185 1 0 maximum voltage of the battery
_OV_SOFT overcharging
cell is less than the set value.
The battery pack voltage is
FAULT_BATVOL_
186 2 0 inconsistent with the sum of the Check battery fastening bolt.
DISMATCH_UP
battery cell voltages.
FAULT_BQ769_UP
AFE chip triggers high temperature Check if the temperature sensor
187 2 0 _OVERTEMPERAT
protection. connection is fine.
URE
 The softeware detects that the
FAULT_BQ769_UV
188 1 0 minimum voltage of the battery Recharge the battery.
_SOFT
cell is less than the set value.

The softeware detects that the

FAULT_BQ769_OV Cut off the charger in time to avoid
189 1 0 maximum voltage of the battery
_SOFT overcharging
cell is less than the set value.
FAULT_BQ769_SC Software triggered short circuit Check if the external harness is
191 0 0
D_SOFT protection. shorted.
FAULT_BQ769_OC Software triggered overcurrent
192 1 0 Check if overload occers.
D_SOFT protection.
FAULT_BAT_SERI
193 2 0
ALNUM_ERR There is a battery cell voltage not Check if the battery is connected
FAULT_BAT_SERI detected. correctly.
194 2 0
ALNUM_ERR_UP
FAULT_BAT_TEM Two temperature sensors detect Detect if the temperature sensor is
195 0 1
P_KO abnormal temperature. faulty or missing.
ADC sample sequence
FAULT_ADC_SEQ
240 1 0 misalignment or internal reference Chage the BMS board.
UENCE_ERROR
voltage anomaly.
AFE communication verification
241 1 0 BQ769_UP_CRC Restart or chage the BMS board.
failed.
FAULT_BQ769_UP
242 1 0
_FAIL
AFE chip trigger a failure. Restart or chage the BMS board.
243 1 0 FAULT_BQ769_FAI
L
BQ769_UPDATE_T
244 1 0
OO_SLOW
AFE chip sampling timeout. Restart or chage the BMS board.
BQ769_UPDATE_T
245 1 0
OO_SLOW2
AFE communication verification
246 1 0 BQ769_CRC Restart or chage the BMS board.
failed.
FLASH_WRITE_FA Flash is in busy/programe state
247 2 0 Restart or chage the BMS board.
IL when writing data.
FLASH_WRITE_FO No erase operation before writing
248 2 0 Restart or chage the BMS board.
RBID data.
EEPROM_PARAM System parameter reading
250 1 0 Restart or chage the BMS board.
ETER_LRC_FAIL completed, but verification failed.
EEPROM_PARAM The obtained device information is
251 1 0 Restart or chage the BMS board.
ETER_WRONG incorrect.
EEPROM_COMMA
252 2 0 EEPROM read and write failure. Restart or chage the BMS board.
ND_FAIL
EEPROM_COMMA EEPROM read and write
253 2 0 Restart or chage the BMS board.
ND_OVERTIME operations timed out.
EEPROM_COMMA External system requests are too
254 2 0 Restart key.
ND_OVER_FLOW frequent.