SUMMER INTERNSHIP REPORT

N.T.P.C KAHALGAON
SUBMITTED TO: SUBMITTED
BY:
M.K GUPTA SHREYA DUBEY
SR. MANAGER EDC UNIVERSITY DEPARTMENT OF
COMMERCE AND ADMINSTRATION

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 DECLARATION
I, Miss Shreya Dubey, hereby declare that this project is being submitted in fulfilment of the
Industrial Training Program in NTPC Kahalagaon, and is result of self-done work carried
down under the various guidance of various HRs and other officials.

I further declare that to my knowledge; the structure and content of this project are original
and have not been submitted before any purpose.

Name of Student: Shreya Dubey

Enrolment Number:185540014

MBA 2022-24

Date: 31-07-2023

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 ACKNOWLEDGEMENT
The satisfaction that accompanies that the successful completion of task would be Incomplete without
the mention of people whose ceaseless cooperation made it Possible, whose constant guidance and
encouragement crown all efforts with Success. I would like to thank Mr Manoj Kumar Gupta for
giving me the opportunity to undertake This project and who was the biggest driving force behind my
successful Completion of the Summer Internship. He has been always there to solve any query of
Mine and also guided me in the right direction regarding the Internship. Without his Help and
inspiration, I would not have been able to complete the Internship. Also, I Would like to thank my
friends who guided me, helped me and gave ideas and Motivation at each step. I would also like to
thank my parents who have helped me with their valuable Suggestions which have been very helpful
in various phases in completing this Summer Internship at NTPC Kahalgaon.

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 TABLE OF CONTENTS

S.no Topic Page no.

1 Declaration 2

2 Acknowledgement 3

3 Misson and Vision 5

4 Executive Summary 6

5 Overview of NTPC 7

6 Hr Department 8

7 Rajbahasha 17

8 Legal Dept. 18

9 Safety Dept. 19

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 MISSION AND VISION

Mission
Provide Reliable Power and Related Solutions in an Economical, Efficient and Environment
Friendly Manner, Driven by Innovation and Agility.

Vision
To Be the World’s Leading Power Company, Energizing India’s Growth.

Core Values: ICOMIT

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 EXECUTIVE SUMMARY
NTPC strongly believes in achieving organizational excellence through human resources and
follows “people first approach to leverage the potential of its 23500 employees to fulfil its
business plan, HR functions has formulated an integrated HR strategy which in rest on four
building blocks of HR vision. Competence building, committeeman building, culture building
and system building, all HR vision of enabling the employee be a family of committed world
class professional making NTPC a learning origination.

NTPC is one of the most important industries for producing the electricity. Every 3 rd ball in
India is grown by NTPC. There are various divisions in NTPC for various branches like
mechanical division, electrical division etc. The main objective of preparing this reporting
has been to present the operations of BMD, PAM, TMD, of mechanical division in a logical,
innovative and lucid manner. The basic theory presented in this report has been evolved us of
simple and readily understood principles. A sincere effort has been made to maintain physical
concepts in various operations. An effort has been made to give a balanced presentation of
this report is being created.

NTPC offers best quality of life through beautiful township with all amenities such as
education, medical & recreational opportunities for employees and their family members. In
order to instuionalize a strong culture-based values. a member of initiatives is taken to
actualize the vision and core values across the company. A culture of celebrating
achievement and a strong achievement and strong focus on performance in a way of life in
NTPC.

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Installed Capacity 2340MW

Location Bhagalpur, Bihar

Coal Source Rajmahal Coal Fields of ECL

Water Source Ganga River

Beneficiary States West Bengal, Bihar, Jharkhand, Orissa, Sikkim

Approved Investment Stage-I Rs.2038.97cr

Stage-II Phase-1 Rs.4002.28cr
Stage-II Phase-2 Rs.1866.10cr

Unit Sizes 4x210 MW + 3x500 MW

Units Commissioned Unit-I 210MW March 1992

Unit-II 210MW March 1994
Unit-III 210MW March 1995
Unit-IV 210MW March 1996
Unit-V 500MW March 2007
Unit-VI 500 MW March 2008
Unit- VII 500MW June 2009

Internal Assistance USSR for Stage-I

NTPC KAHALGAON OVERVIEW

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 HR DEPARTMENT AT NTPC
HR department acts as the employer of the organization on behalf of the management. The
function dealt by the HR ranges from recruitment of employees to provide training to
regularizing various entitlement of the employees maintain good employer relations, welfare
practices, implementation of various HR institutive of the company, furniture and sitting
space to employees, providing residential accommodation to employees, company school,
guest house ladies club and participate in various activities concerned with social
responsibilities of the company dealing with court cases and implementation of official
language act.

It can be divided into further sections

1.Employee Benefit

2.Employee Services [Office Administration]

3.Employee Relations [ Industrial relations, Internal & External]

4.Employee Welfare [ Township Management]

5.Training & Development

6.PMS & HRD [Performance Management System]

7.Corporate Social Responsibility

8.Public Relation [Public Image & Media Interaction]

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 Employee Benefit:
Employee benefits are an essential component of Human Resource Management (HRM) that
organizations provide to attract, motivate, and retain employees. These benefits go beyond
the basic salary and play a crucial role in the overall compensation package offered to
employees. Here are some common employee benefits offered by organizations:

a) Health Insurance: This includes medical, dental, and vision insurance plans that help
employees cover their healthcare expenses, thereby promoting their well-being.
b) Retirement Plans: These are savings plans, such as 401(k) in the United States or
Employee Provident Fund (EPF) in India, where employees can contribute a portion
of their earnings for retirement savings, often with employer matching.
c) Bonuses and Incentives: Additional financial rewards beyond regular pay, often tied to
individual or company performance.
d) Employee Assistance Programs (EAPs): Confidential counselling services, support,
and resources for employees facing personal or work-related challenges.
e) Wellness Programs: Initiatives to promote employees' health, like gym memberships,
wellness challenges, or access to healthy snacks.
f) Life Insurance: Providing a financial safety net to employees' families in the event of
the employee's death.
g) Maternity/Paternity Leave: Paid leave granted to employees who become parents,
supporting work-life balance during such life events.

Employee Services [Office Administration]

Employee services in office administration refer to the various support and facilities provided
by an organization to its employees to ensure a conducive and productive work environment.
These services are essential for enhancing employee satisfaction, well-being, and overall
efficiency. Here are some common employee services offered by office administration:

a) Office Facilities: Ensuring that the workplace is well-maintained, clean, and equipped
with necessary amenities like comfortable seating, well-lit spaces, and appropriate
temperature control.
b) Technology and Equipment: Providing employees with the necessary tools and
equipment to perform their jobs effectively, such as computers, phones, printers, and
software.

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 c) Health and Safety: Implementing safety protocols and providing access to first aid
facilities, emergency procedures, and safety training to ensure the well-being of
employees.
d) Employee Assistance Programs (EAPs): Offering confidential counselling services,
support, and resources to help employees cope with personal or work-related
challenges.
e) Cafeteria or Food Services: Providing access to on-site cafeterias, vending machines,
or food delivery services for employees' convenience.
f) Transportation Services: Offering shuttle services, parking facilities, or transportation
allowances to assist employees with their daily commute.
g) Training and Development: Providing opportunities for employees to attend
workshops, seminars, or professional development programs to enhance their skills
and knowledge.
h) Leave Management: Managing various types of leaves, such as vacation, sick leave,
and parental leave, to ensure employees can take time off when needed.
i) Employee Recognition Programs: Recognizing and rewarding employees for their
outstanding contributions and achievements.
j) HR Support Services: Assisting employees with HR-related matters, such as benefits
enrolment, resolving payroll issues, and addressing workplace conflicts.

Employee Relations [ Industrial relations, Internal & External]

Employee relations refers to the management and cultivation of the relationship between
employers and employees within an organization. It focuses on creating a positive and
productive work environment where both the employer's and employees' interests are
considered and addressed. Effective employee relations strategies aim to promote mutual
understanding, open communication, and cooperation between management and the
workforce.

Industrial Relations: Industrial relations at NTPC involve the relationship between the
company's management and employee representatives, typically labour unions or workers'
associations. This includes collective bargaining, negotiating employment terms and
conditions, and addressing grievances or disputes. NTPC's management collaborates with
employee representatives to find common ground and ensure a harmonious work
environment that benefits both parties.

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Internal Employee Relations: Internal employee relations focus on the relationship between
NTPC's management and its employees, including non-unionized workers. This aspect
involves fostering positive communication, employee engagement, and addressing employee
concerns and grievances. NTPC's HR department plays a crucial role in promoting a positive
work culture, managing employee welfare, and implementing policies that support employee
satisfaction and well-being.

External Employee Relations: External employee relations refer to the relationship between
NTPC and external stakeholders related to its workforce. This includes interactions with
government labour authorities, regulatory bodies, and other external entities that influence
labour laws, employment regulations, and workforce-related policies. NTPC ensures
compliance with labour laws and collaborates with external entities to address any labour-
related matters.

1. 1.Labor Unions and Employee Representation: NTPC, being a large organization,

likely has employee unions or workers' associations representing the interests of its
workforce. These unions play a role in collective bargaining, representing employees'
concerns, and negotiating with management on matters related to wages, benefits,
working conditions, and other employment-related issues.
2. 2.Grievance Redressal: NTPC likely has a formal grievance redressal mechanism to
address employee complaints and concerns promptly and fairly. The HR department
plays a crucial role in handling grievances and ensuring that employees' concerns are
heard and resolved.

Employee Welfare [ Township Management]

NTPC (National Thermal Power Corporation Limited) is known for providing comprehensive
employee welfare measures, including well-managed townships for its employees. NTPC
operates various power plants and often establishes self-contained townships or residential
complexes near its power plants to accommodate its workforce and their families. These
townships are designed to provide a comfortable and secure living environment, ensuring the
well-being of employees and enhancing their overall work-life balance. Here are some key
aspects of employee welfare and township management at NTPC:

a) Residential Accommodation: NTPC provides residential accommodation to its

employees and their families within the townships. These accommodations may

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 include various types of housing, such as apartments, houses, or duplex units,
depending on the location and availability.
b) Basic Amenities: The townships are equipped with essential amenities to support the
day-to-day needs of residents. These amenities typically include schools, hospitals or
healthcare centres, shopping complexes, recreational facilities, parks, and community
centres.
c) Healthcare Facilities: NTPC ensures that the townships have well-equipped healthcare
facilities, including hospitals, clinics, and dispensaries, to cater to the medical needs
of employees and their families.
d) Educational Institutions: NTPC townships often have schools and educational
institutions, providing quality education for employees' children and ensuring that
they have access to good schooling facilities.
e) Recreational and Sports Facilities: To promote employee well-being and leisure
activities, the townships offer recreational facilities like sports complexes,
playgrounds, gymnasiums, swimming pools, and other entertainment options.
f) Security: Ensuring the safety and security of residents is a priority in NTPC
townships. These areas are often guarded, and security measures are implemented to
provide a safe living environment.
g) Transportation: NTPC may provide transportation services within the township or to
nearby towns and cities to facilitate employee mobility and daily commuting.
h) Community Events: The townships often organize community events, cultural
programs, and celebrations to promote a sense of community and encourage social
interaction among residents.
i) Environmental Initiatives: NTPC emphasizes environmental sustainability, and the
townships are designed with eco-friendly measures, green spaces, and waste
management systems to promote a clean and healthy environment.
j) Employee Support Services: NTPC may offer support services within the townships,
such as counselling, childcare facilities, and assistance for employees and their
families.

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 PMS & HRD [Performance Management System]
NTPC (National Thermal Power Corporation Limited) likely has a comprehensive
Performance Management System (PMS) in place to assess and manage the performance of
its employees. The Performance Management System is a critical aspect of HRM that helps
align individual employee goals with organizational objectives, provides feedback on
performance, and supports employee development. Here are some key features of NTPC's
Performance Management System:

a) Goal Setting: The PMS at NTPC involves setting clear and specific performance goals
and targets for employees. These goals are typically aligned with the company's
strategic objectives and may be cascaded from the organizational level to individual
departments and employees.
b) Performance Appraisal: NTPC likely conducts regular performance appraisals to
evaluate how well employees are performing against their set goals. The appraisal
process may involve self-assessment by employees, feedback from managers, and
input from other relevant stakeholders.
c) Competency Assessment: In addition to goal achievement, the PMS may also assess
employees' competencies and skills related to their roles. This assessment helps
identify areas where employees may require additional training or development.
d) 360-Degree Feedback: NTPC may use a 360-degree feedback mechanism, where
employees receive feedback from their peers, subordinates, and managers. This
comprehensive feedback approach provides a well-rounded view of an employee's
performance.
e) Performance Ratings and Rankings: Based on the appraisal results, employees may be
assigned performance ratings or rankings, which are used for talent identification,
promotions, and rewards.
f) Performance Improvement Plans (PIPs): If an employee's performance is not meeting
expectations, NTPC's PMS may include Performance Improvement Plans to help
struggling employees improve their performance through targeted support and
development.
g) Development and Training: NTPC's PMS likely identifies training and development
needs based on performance evaluations. The organization may provide opportunities
for employees to enhance their skills and competencies.

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 h) Recognition and Rewards: High-performing employees may be recognized and
rewarded through various incentive programs, such as bonuses, promotions, or special
awards.
i) Career Development: The PMS may be integrated with career development initiatives
to help employees plan their career paths within the organization and identify growth
opportunities.

Corporate Social Responsibility

NTPC (National Thermal Power Corporation Limited) has been actively involved in
Corporate Social Responsibility (CSR) initiatives, demonstrating its commitment to
sustainable development and community welfare. CSR is a vital aspect of NTPC's operations,
and the company has undertaken various social and environmental initiatives to give back to
society and contribute positively to the communities it operates in. Here are some key areas
of NTPC's CSR activities:

a) Education: NTPC supports educational initiatives by building and renovating schools,

providing educational materials, and offering scholarships to meritorious students in
the vicinity of its power plants.
b) Healthcare: The company invests in healthcare facilities and medical camps to
improve access to quality healthcare services for the local communities. NTPC's CSR
efforts often focus on preventive healthcare and health awareness programs.
c) Livelihood and Skill Development: NTPC undertakes skill development programs to
enhance the employability of youth in neighbouring communities. This includes
vocational training, entrepreneurship development, and support for self-help groups.
d) Rural Development: The company actively engages in rural development projects,
such as promoting sustainable agriculture, rural electrification, and infrastructure
development in nearby villages.
e) Environmental Sustainability: NTPC is committed to minimizing its environmental
impact and investing in renewable energy projects. The company promotes
afforestation and tree plantation drives to enhance green cover.
f) Community Infrastructure: NTPC contributes to the development of community
infrastructure by constructing and maintaining facilities like community centres,
playgrounds, and sanitation facilities.

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 g) Water Management: The company works on water conservation projects, rainwater
harvesting, and the rejuvenation of water bodies to address water scarcity issues in the
regions it operates.
h) Women Empowerment: NTPC supports women empowerment initiatives by offering
training programs, promoting women entrepreneurship, and creating platforms for
women's participation in decision-making processes.
i) Disaster Relief and Rehabilitation: In times of natural calamities or disasters, NTPC
provides support for relief and rehabilitation efforts in the affected areas.
j) Social Awareness Campaigns: NTPC conducts awareness campaigns on various social
issues like hygiene, sanitation, nutrition, and women's health.

It's important to note that CSR activities can evolve and change over time as per the
company's priorities and the needs of the communities it serves. NTPC regularly updates its
CSR activities to address emerging challenges and opportunities.

EMPLOYEE DEVELOPMENT CENTRE

Employee Development Centres- Employee Development Centres (EDCs) are located at all
NTPC projects and stations and take care of training needs of employees at the unit. They
have a similar infrastructure as that of the PMI and have a dedicated staff of 150 employees
across NTPC. EDCs serve to meet the training needs that can be catered to locally.

Simulator Centres - NTPC is the proud owner of three simulator training centres, for coal
based sub-critical and super-critical plants, which are the amongst the best in the country. Our
sub-critical simulators are at Korba (Chhattisgarh) and Super Critical Simulators are at PMI,
Noida and Sipat (Chhattisgarh). In addition, sub-critical simulators are being installed at
Solapur (Maharashtra). These simulator centres are meant to give experience of operating a
power plant to our engineers. NTPC also extends this facility to many other organisations in
power industry or equipment manufacturers who send their employees for training at our
simulator centres.

On-line training facility - PMI has leveraged IT driven platforms like e-Learning, Video
Conferencing and Web Conferencing to provide training at the desktops of its employees.
With the acquisition of the latest version of the Web-conferencing software, it is possible for
faculties to conduct classes sitting at their own workplace anywhere in the world.

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Planned Interventions - To address organisational issues and goals in order to increase
performance of its employees, NTPC has a set of planned interventions designed for each
stage in a person’s career. Each of these is a custom-made, medium-term training
programme, specifically designed to give developmental input at a particular stage in the
person’s career.

Traning

non-employee training employee training

*Vocational training *Simulator Training

*Apprentice Training
*Executive training *Refresher Course
*Labour Training
*Internship Training
*Teacher Training

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 Rajbhasha
At NTPC (National Thermal Power Corporation Limited), Rajbhasha refers to the
implementation and promotion of the official language of the Indian government, which is
Hindi. As per the official language policy of the Government of India, NTPC is required to
use Hindi in its official communication and documentation.

Here are some key aspects of Rajbhasha implementation at NTPC:

a) Official Language Implementation Committee: NTPC likely has an Official Language

Implementation Committee responsible for overseeing the effective use of Hindi in
the organization. This committee ensures compliance with the government's language
policy and promotes the use of Hindi in various official activities.
b) Translation Services: NTPC may have a team of translators or engage external
translation services to convert documents, notices, circulars, and other
communications from English or other languages to Hindi.
c) Hindi Workshops and Training: The company may conduct workshops, training
sessions, and language development programs for its employees to enhance their
proficiency in Hindi and encourage its use in day-to-day activities.
d) Hindi Diwas Celebrations: NTPC likely observes Hindi Diwas, which is celebrated on
September 14 every year, to promote the use of Hindi and create awareness about its
importance.
e) Hindi Signage and Communication: NTPC ensures that signage, display boards, and
other communication materials in its premises are in both Hindi and English, as per
the government's language policy.
f) Hindi Website and Publications: NTPC's official website and various publications
may have Hindi versions to cater to Hindi-speaking audiences and stakeholders.
g) Official Correspondence: Internal and external official correspondence, such as
letters, emails, and notices, are likely to be prepared in Hindi to comply with the
government's language policy.
h) Hindi Day-to-Day Communication: In routine communication within the
organization, employees may use Hindi for discussions, meetings, and other
interactions.

It's important to note that while Hindi is the official language of the Indian government,
NTPC, being a diverse organization, may have employees from various linguistic

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backgrounds. The implementation of Rajbhasha takes into consideration the language
preferences and requirements of its workforce while ensuring compliance with the official
language policy.

Legal Department at Ntpc

NTPC (National Thermal Power Corporation Limited) likely has a dedicated Legal
Department to handle legal matters and provide legal support to the organization. The Legal
Department plays a crucial role in ensuring compliance with laws and regulations, protecting
the company's interests, and handling legal issues that may arise in the course of NTPC's
operations. Here are some key functions and responsibilities of the Legal Department at
NTPC:

a) Legal Compliance: The Legal Department ensures that NTPC complies with all
relevant laws, regulations, and statutory requirements applicable to its operations.
This includes labour laws, environmental regulations, corporate governance laws,
energy regulations, and other legal frameworks.
b) Contract Drafting and Review: The Legal Department is involved in drafting,
reviewing, and negotiating various contracts and agreements that NTPC enters into
with suppliers, contractors, customers, and other parties. This ensures that the
contracts are legally sound and protect the company's interests.
c) Litigation Management: The Legal Department represents NTPC in legal
proceedings, including civil, criminal, and administrative cases. It may also engage
external law firms when required to handle complex legal matters.
d) Risk Management: The Legal Department assesses legal risks associated with NTPC's
business activities and advises the management on risk mitigation strategies.
e) Intellectual Property Protection: The Legal Department handles matters related to the
protection of NTPC's intellectual property, such as trademarks, patents, and
copyrights.
f) Regulatory Affairs: The Legal Department interacts with regulatory authorities and
government agencies on legal and regulatory matters affecting NTPC's operations.
g) Employment and Labor Law: The Legal Department provides legal advice and
support on employment and labour law matters, including employee contracts,
disputes, and labour-related compliance.

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 h) Corporate Governance: The Legal Department ensures that NTPC adheres to
corporate governance principles and legal requirements related to the functioning of
the board of directors, shareholder meetings, and disclosures.
i) Environmental Compliance: The Legal Department helps NTPC comply with
environmental laws and regulations to ensure sustainable and responsible business
practices.
j) Policy Development: The Legal Department may contribute to the development and
review of internal policies and procedures to ensure legal compliance and risk
management.

Safety Department
NTPC (National Thermal Power Corporation Limited) likely has a dedicated Safety
Department responsible for ensuring a safe and healthy work environment for its employees
and contractors. Safety is a critical aspect of NTPC's operations, especially in the power
generation industry, where adherence to strict safety standards is essential to prevent
accidents and incidents. Here are some key functions and responsibilities of the Safety
Department at NTPC:

a) Safety Policy and Procedures: The Safety Department develops and implements
safety policies, procedures, and guidelines in line with national and international
safety standards. These policies aim to promote a safety-first culture throughout the
organization.
b) Safety Training and Awareness: The Safety Department conducts safety training
programs for employees and contractors to educate them about potential hazards, safe
work practices, and emergency procedures.
c) Safety Inspections and Audits: Regular safety inspections and audits are carried out by
the Safety Department to identify potential safety hazards and ensure compliance with
safety protocols.
d) Incident Investigation: In the event of accidents or incidents, the Safety Department
conducts thorough investigations to determine the root causes and prevent similar
incidents from occurring in the future.
e) Safety Equipment and Gear: The Safety Department ensures that appropriate safety
equipment, gear, and personal protective equipment (PPE) are available and used
correctly by employees as required for their specific tasks.

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 f) Emergency Response Planning: The Safety Department develops and implements
emergency response plans for various scenarios, such as fire incidents, medical
emergencies, and natural disasters.
g) Safety Communication: The Safety Department communicates safety-related
information and updates to all levels of the organization to raise awareness and
maintain a safety-conscious workforce.
h) Contractor Safety Management: The Safety Department oversees safety practices of
contractors working on NTPC sites, ensuring they comply with safety standards and
regulations.
i) Safety Performance Monitoring: The Safety Department monitors safety performance
indicators and trends, providing feedback to management to continuously improve
safety measures.
j) Safety Culture Promotion: The Safety Department plays a significant role in
promoting a positive safety culture by recognizing and rewarding safe practices and
encouraging employee participation in safety initiatives.
k) Compliance with Safety Regulations: The Safety Department ensures that NTPC
complies with relevant safety laws, regulations, and industry standards to uphold a
high standard of safety performance.

It's important to note that safety practices and protocols may vary depending on the specific
nature of NTPC's power plants and operations. Safety is a priority for NTPC, and the Safety
Department continuously works to improve safety measures and create a safe working
environment for all employees and stakeholders.

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