3.

0 EMPLOYMENT OF KNOWLEDGE WORKERS

3.1 Management Team

GENERAL MANAGER

NAME OF PARTNERS MUHAMMAD DANIEL BIN ROSDY

PERMANENT ADDRESS 1A-85 Alpha arena, Puchong, Selangor.
E-MAIL ryniel9785@gmail.com
TELEPHONE NUMBER 011-39095294
DATE OF BIRTH 03/03/2001
MARITAL STATUS Single
ACADEMIC QUALIFICATION Bachelor Of Business Administration (Hons)
In Islamic Finance
SKILLS Coming with problem solving and analytical
skill
EXPERIENCE Use to be manager in SEVEN-E and
STARBUCKS
 MARKETING MANAGER

NAME OF PARTNERS SYAZWANI BINTI SAZALI

PERMANENT ADDRESS
E-MAIL
TELEPHONE NUMBER
DATE OF BIRTH
MARITAL STATUS
ACADEMIC QUALIFICATION
SKILLS
EXPERIENCE
3.2 Organizational Chart

Time To
Travel

MUHAMMAD DANIEL SYAZWANI BINTI

BIN ROSDY SAZALI
(General Manager) (Marketing Manager)

3.2.1 Schedule of Task and Responsibilities

POSITIONS TASK AND RESPONSIBILITIES

General Manager  To ensure the development and
implementation of a business-growth
strategy.
 To ensure the establishment of tactical
programes aimed at achieving certain
goals and objectives.
Marketing Manager  To assess and improve marketing and
pricing strategies.
 To create and manage the marketing
department's budget.
3.2.2 Schedule of Remuneration

POSITION NO Monthly EPF SOCSO AMOUNT

Salary (RM) (13%) (1.75%) (RM)
General Manager 1 RM 2,800 RM 364 RM 49 RM 2,387
Marketing Manager 1 RM 2,500 RM 325 RM 43.75 RM 2,131.25
TOTAL 2 RM 5,300 RM 689 RM 92.75 RM 4,518.25

3.3 Human Resource Plan

3.4 Administrative Budget

Items Fixed asset (RM) Monthly expenses Other expenses

(RM) (RM)
Salaries RM 5,300
Pay for building RM 300
website travel agency
Business registration RM 50
Business license RM 100
Internet RM 150
Car RM 40,000
TOTAL RM 40,000 RM 5,450 RM 450
6. OPERATIONAL PLAN

6.1 Operational Setup

1. Legal Framework and Registration:

 Select a legal structure for your travel agency, such as a single proprietorship,
partnership, limited liability company (LLC), or corporation.
 Register your company with the proper government agencies and receive any required
permissions or licences.
2. Business Strategy:
 Make a detailed business plan defining your agency's goals, target market, services
provided, and financial projections.
3. Office Location:
 Decide whether you'll work from a real place, from home, or from a virtual office. Your
budget and business model may influence your decision.
4. Staffing:
 As needed, hire skilled workers or contractors, such as travel agents, administrative
personnel, and IT professionals.
 Customer service, industry expertise, and booking systems should all be taught to your
employees.
5. Relationships with Suppliers:
 Create connections with airlines, hotels, cruise lines, tour operators, and other travel
companies.
 Contracts, commissions, and access to special discounts or promotions for your clientele
should all be negotiated.
6. Technology and Reservation Systems:
 To make reservations and maintain bookings, invest in a dependable computer system,
high-speed internet, and booking software or Global Distribution System (GDS) access.
Create a user-friendly website with online booking and payment processing.
7. Sales and marketing:
 Create a marketing strategy to attract customers that combines online advertising, social
media, email marketing, and traditional techniques such as brochures and flyers.
 Train your sales team to connect successfully with customers, complete deals, and
promote additional services.
8. Customer Support:
 To increase loyalty and referrals, prioritise great customer service.
 In the event of an emergency, provide travellers with 24-hour support.
9. Financial Administration:
 Create accounting procedures for budgeting, invoicing, and financial reporting.
 Keep a tight eye on cash flow and profitability.
10. Regulations and Compliance:
 Keep up to date on industry regulations including travel insurance requirements and
travel advisories.
 Maintain data protection compliance, especially if you handle sensitive consumer
information.
11. Quality Assurance:
 Implement quality control measures to guarantee that all reservations and bookings are
accurate and match consumer expectations.
12. Management of Risk:
 Create a risk management plan to address concerns such as trip cancellations, delays, or
interruptions.
 Consider purchasing liability insurance to safeguard your company from any litigation.
13. Keeping Records:
 Keep meticulous records of reservations, customer information, financial transactions,
and supplier agreements.
14. Continuous Enhancement:
 Review and update your business plan and operational processes on a regular basis to
keep up with changing market conditions and client preferences.
15. Networking:
 Attend trade fairs, join industry associations, and collaborate with other travel experts to
expand your network in the travel sector.

6.2 Operational
7. FINANCIAL PLAN

7.1 Profit and Loss Account

TIME TO TRAVEL
PROFIT AND LOSS ACCOUNT
RM
SALES 7,500
Cost of good sold 0
GROSS PROFIT 7,500

EXPENSES

Salary 5,300
Business Registration 50
Business License 100
Other Expenses 450
TOTAL OF EXPENSES -5,900
NET PROFIT 1,600
7.2 Cash Flow Statement

Time To Travel
Cash Flow Statement
RM
Cash from Customers:
Revenue 7,500
Total Cash Inflow 7,500
Cash Paid Out to Suppliers:
Cost of goods sold 0

Cash Paid Out For Other Expenses:

Other Expenses -450
Total Cash Outflow -450
Cash Surplus / (Deficit) 7,050
7.3 Balance Sheet
 Time To Travel
Balance Sheet
RM
Assets
Current Assets:
Car 40,000
Total Assets 40,000

Liabilities
Current Liabilities:
Other Current Liabilities 150
Total Current Liabilities 150

Non-Current Liabilities:
Other Liablities 300
Total Non-Current Liabilities 300

Total Liabilities 450

Stockholder's Equity
Common Stock 40,000
Accumulated Other Comprehensive Income/Loss -200
Retained Earnings -250
Total Stockholder's Equity 39,550
Total Liabilities and Stockholder's Equity 40,000