WHO IS SFAAZ?

The Shipping and Forwarding Agents' Association of Zimbabwe (SFAAZ) is a What Are The Requirements To Register For The Fiata
voluntary association of shipping lines, freight forwarders, customs clearing Diploma?
agents, bonded warehouse operators and in-house clearing importers and
exporters. The association also has a mandate from its membership and an
expectation from its stakeholders, including government, to be the vanguard Academic Quali ications: Five Ordinary Level passes including English,
of a very high level of professionalism and to provide competent and Mathematics / Accounts or the equivalent as approved by the Association.
relevant training programmes for the industry.
THE FIATA DIPLOMA IN INTERNATIONAL FREIGHT FORWARDING Structure of the FIATA Diploma in International Freight
FIATA (International Federation of Freight Forwarders Associations) is the world Forwarding
umbrella body of the freight forwarding industry and is based in Switzerland.
Within FIATA, a specialised body known as the Advisory Body Vocational Training
(ABVT) has consistently worked to build up a solid reputation as a major The Modules covered in the Diploma are as follows:
contributor to the development of vocational training in the freight forwarding
industry. In carrying out this objective the ABVT has developed a set of minimum Module Key Areas Covered
criteria for the award of a quali ication known as the FIATA Diploma in
International Freight Forwarding. this is achieved through Vocational Training ► International freight forwarder and the
and Examination. The diploma is administered by accredited FIATA Association freight business
Members worldwide of which the Shipping and Forwarding Agents Association Module One:
► International Organizations in forwarding
of Zimbabwe (SFAAZ) is one of them.
and trade
An introduction to
How Widely is the FIATA Diploma Recognised? freight forwarding
► FIATA Documents
► Financial and Legal Requirements
Since it was irst introduced in 1996, the FIATA Diploma has become ( 30 hrs)
► Transport geography & special transport
recognised throughout the world as recognition of the overall competency
of the holder in all ields of freight forwarding operations. services.
► International Trade
What are the Bene its of doing the FIATA Diploma?
► Drafted regulations for the transport of goods
● The successful applicant obtains a unique, worldwide and well by sea
known distinction in the industry. ► Intergovernmental/ non-governmental
● Despite the International Character of the quali ication the applicant Module Two: organizations
can pass the exams with the National Association of his country. ► Shipping services
● Course material is timely and highly relevant as the course content Sea Transport
Types of vessels
and delivery is regularly validated by FIATA. (30hrs)
SFAAZ ● The quali ication can be easily combined with already existing
National Training courses.
► Shipping documents
Pricing of ocean freight
► Geography of ocean transport, port facilities
THE SHIPPING AND FORWARDING
What does the FIATA Diploma mean to me?
AGENTS' ASSOCIATION OF ZIMBABWE ► General knowledge of container transports
In acquiring the FIATA Diploma you achieve the following objectives:
by sea
1. You gain the practical ability to operate competently in a wide variety of Module Three: ► Types and speci ication for the most used
operational areas within the freight forwarding industry. These are in container
themselves very marketable skills. Maritime containers - ► Loading procedures
2. You place yourself in a good position for rapid promotion provided you (sea containers) ► Way – bills and accompanying documents
have shown the right leadership qualities and it in to the culture of your (20hrs) ► Pricing of inland and ocean freight
employer organisation.
3. You can combine practical skills with your academic knowledge in
► Geography of container traf ic

THE FIATA DIPLOMA IN adding value to strategic decision making processes aimed at providing
integrated logistics and supply chain management solutions to customers.

FREIGHT FORWARDING
4. You gain an international quali ication which is recognised as the
professional standard throughout the world of freight forwarding.
“Unique, Worldwide & Well known”
 Module Key Areas Covered Module Key Areas Covered GENERAL RULES AND REGULATIONS
► De inition of Multimodal Transport (MT) and ► General information on the national customs
administration v Only students registered with the Association are permitted to write its
Module Four: general features examinations.
Module Nine: ► National customs tariffs
► Different types of MT v Application forms for registration are obtainable from the Secretariat of ices. The
Multimodal transport ► Different types of Operators ► National customs procedures appropriate fee must accompany the relevant application.
► Relationship with intervening parties Customs Procedures ► Liability of the freight forwarder
(21hrs) v The registration fee is valid for up to 12 months after which another fee is payable
► Scope of Services performed by the Multimodal (50hrs) ► Liability of the freight forwarder towards the at the level applicable at the time of such payment.
Transport Operator(MTO) customs v Every applicant for registration must produce evidence of having passed an
► Types of documents ► Liability ( in the customs context) of the examination entitling the applicant to such registration as required by the
► MTO Liability freight forwarder towards the customer Association. Five 'O' Level passes including English, Mathematics/Accounts
► How to plan and execute Import Shipment ► International conventions or the equivalent, as approved by the association, are the basic academic
► How to plan and execute Export Shipment requirement.
► Other possible duties of the customs
► Project Forwarding v Registration confers no rank of membership and no voting right of the association.
► Alternative Transport Solutions administration
v The registration fee is non-refundable should the registration be refused or the
applicant withdraws the application.
► E-commerce ► Logistics and forwarding v The granting of exemptions is at the association's discretion. No exemption shall,
► General conditions of carriage Module Ten: ► Logistic concept/project however, be granted from writing the inal examination.
Module Five:
► Types and speci ications of the most used ► Physical distribution systems v Examinations fees are not normally refundable, but consideration may be given
aircrafts and air-pallets Logistics ► Subsystems in logistics to applicants for refunds on medical grounds at the discretion of the association.
Air Transport
► Way-bills and accompanying documents (30hrs) ► Information handling and control issues In all other cases the examination fee will be forfeited if the candidate does not
(50hrs) write.
► Calculation of air freight ► Value added services
► Geography in air transport ► Commodity related systems v If a candidate satis ies the association and has attained a minimum overall pass
► Warehousing, storage and distribution mark of 60% he or she shall be credited with a pass. A distinction will be awarded
for attaining a minimum overall mark of 81%.
► Legal requirements for national and v Candidates are advised that no aids are allowed into the examination room
Module Six: international road transport ► Liability insurance except those designed for Open Book
Module Eleven: ► Transport insurance
► Types of road vehicles v Use of cellular phones is banned during examination time. The ringing/use of a
Road Transport ► Way-bills and accompanying documents ► Duties of the freight forwarder in case of cellular phone will result in the immediate eviction of the candidate from
(50hrs) Insurance damages the examination room and the submission of his/her answer script at the stage
► Tariffs
(10hrs) ► Liability of different parties of such eviction. The candidate will, however, be allowed to sit for subsequent
► Geography of road transport
► General average papers.
v No candidate shall be allowed to enter the examination room after 30 minutes
► Legal requirements of national and from the commencement of the examination and no extension of the examination
Module Seven: ► Role of the parties in the transport chain
international rail transport Module Twelve: time period shall be given to late comers.
► Regulations
► Ways and means of transportation v No candidate is allowed to leave the examination room during the irst 30 minutes
Rail Transport ► Classi ication
► Waybills and accompanying documents Dangerous Goods and the last 5 minutes of an examination sitting.
(20hrs) ► Marking of hazardous cargo, handling v Examination results will be posted or collected from the national secretariat
► Tariffs (conventional or combined transport) (10hrs)
► Training of ice and will not be given over the telephone, fax or email.
► Geography and operational aspects in rail
► Documentation v Candidates will be given access to their marked progress test answer scripts. No
transport
access will be allowed to the answer scripts for the inal examination.
Module Thirteen: ► De inition of safety and security v The association's decision is inal and no correspondence will be entered into on
Legal requirements of transports by inland
► Safety and Security ► Interaction between safety and security
Module Eight: the inal examination results.
waterway (10hrs) ► Safety and Security in the transport chain v Prizes may be awarded to outstanding students (except re-writes).
► Type of barges used in inland waterway ► Security programs in the transport chain v Diplomas will be awarded at a graduation ceremony of the association.
National/International carriage
Module Fourteen:
► Basic understanding of a computer and its
carriage by inland ► Waybills and accompanying documents environment Accredited Colleges
waterway ► Determination of freight charges for inland
Information & Commu-
► Role of information technologies in
(15hrs) waterway transport Speciss College, Herbert Chitepo, Harare Premier Business School, Harare
nication Technologies forwarding
► Geography of inland waterways Contact: +263 (0)4 708 494 / 794 661 Housed at TelOne Centre for Learning
(ICT) In Forwarding
► Data storage & management and databases Samora Machel Ave,
Speciss College, Bulawayo Campus
(12hrs)
► Bar-coding and its application Contact: +263 772 755 044
Contact: +263 (0)9 66927 / 62662
“Internationally Validated by FIATA” ►
►
Web-based applications and e-marketplace
Internet and web-based technology
Trust Academy, Harare SFAAZ Beitbridge Branch
Contact: +263 (4) 790988 / 790984/791718 Contact: +263 772131226