Consultation Summary Report

Crown Sydney Hotel Resort

Barangaroo South
Submitted to Planning & Environment
On Behalf of Crown Resorts Limited

Volume 1 of 1
7 July 2015  13351
Reproduction of this document or any part thereof is not
permitted without prior written permission of JBA Urban
Planning Consultants Pty Ltd.

JBA operates under a Quality Management System that has

been certified as complying with ISO 9001:2008. This report has
been prepared and reviewed in accordance with that system. If
the report is not signed below, it is a preliminary draft.

This report has been prepared by:

DoubleMurphy
Krista click to insert signature 7/07/2015

This report has been reviewed by:

DoubleBull
Lesley click to insert signature 7/07/2015
Contents
1.0 Introduction 2
1.1 Site location and context 2
1.2 Purpose of report 2
1.3 Crown Sydney Hotel Resort Development 2

2.0 Community and stakeholder engagement overview 3

3.0 Consultation methodology 4
4.0 Stakeholder consultation 6
4.1 Stakeholder meetings 6
4.2 Planning Focus Group Meeting 8

5.0 Community and local business consultation 11

6.0 Next steps 33
7.0 Attachment A – Communication materials 34
7.1 Postcard 34
7.2 Website www.crownsydney.com.au 35
7.3 Consultation brochure A4 36

8.0 Attachment B – Postcard distribution 37

9.0 Attachment C – Planning Focus Group Meeting presentation
slides 38
 Barangaroo South  Consultation Summary Report

1.0 Introduction
1.1 Site location and context
Barangaroo is located on the north western edge of the Sydney Central Business
District (CBD), bounded by Sydney Harbour to the west and north; the historic
precinct of Millers Point (for the northern half), The Rocks and the Sydney Harbour
Bridge approach to the east; and a range of new development dominated by large
CBD commercial tenants and the King Street Wharf/Cockle Bay precinct to the
south.

The 22ha Barangaroo site is generally rectangular in shape and has a 1.4 kilometre
harbour foreshore frontage, with an eastern street frontage to Hickson Road. The
site has been divided into three distinct redevelopment areas (from north to south)
– the Headland Park, Barangaroo Central and Barangaroo South, and has been
subject to multiple investigations that detail the physical and natural
characteristics of the site.

1.2 Purpose of report

This report has been prepared on behalf of Crown Resorts Limited to accompany a
State Significant Development Application (SSDA) for the Crown Sydney Hotel
Resort at Barangaroo. The Hotel Resort is proposed in accordance with the
approved Barangaroo Concept Plan (as modified) and is located within Barangaroo
South.

1.3 Crown Sydney Hotel Resort Development

The Crown Sydney Hotel Resort development will comprise a single high rise
building that will include a hotel, VIP gaming and residential apartments. More
specifically approval is sought for:
 construction and use of a hotel, VIP gaming facilities and residential apartment
building with associated retail and restaurant uses and a basement car park to
accommodate parking and servicing allocated to the proposed uses within the
development, comprising a total Gross Floor Area of approximately 77,500m2
and a maximum building height of approximately 271 metres (RL 275);
 associated building signage; and
 provision of services and utilities required to service the building.

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2.0 Community and stakeholder

engagement overview
As part of the preparation of the State Significant Development Application
(SSDA) for the Crown Sydney Hotel Resort, community and stakeholder
engagement has been undertaken throughout 2014 and early 2015. Feedback
received in response to this initial consultation has been considered and
incorporated into the proposal where feasible.

Consultation has been planned and undertaken as anticipated by the Secretary

Environmental Assessment Requirements, with relevant public authorities,
community groups and affected landowners.

Crown Resorts has undertaken consultation activities with consideration of the

Barangaroo Delivery Authority and Lend Lease’s consultation processes and public
messaging for the broader precinct.

JBA has been engaged by Crown Resorts to undertake the consultation activities.
JBA has been guided by the International Association of Public Participation’s core
values and principles to ensure the process is open and transparent. The
consultation activities have demonstrated Crown Resort’s strong commitment to
an inclusive engagement process that provides various opportunities for
community and stakeholder feedback.

A range of communication methods have been used to consult with and notify the
community and stakeholders about the proposal. This will ensure that all parties
are informed about the proposal, the planning process and have the opportunity to
provide feedback and ask questions prior to the formal exhibition process.

Following lodgement of the SSDA, Crown Resorts will undertake further

consultation with the local community and relevant stakeholders during the formal
exhibition process, held by the Department of Planning and Environment.
 Barangaroo South  Consultation Summary Report

3.0 Consultation methodology

The communication and consultation methods for the project are outlined below. A
systematic approach will be employed to communicate with stakeholders and the
community to ensure information is readily available and to provide the opportunity
for feedback.

Method of Purpose
consultation
Crown Sydney Hotel The Crown Sydney Hotel Resort website is the central
Resort website portal for all information about the project.

The website provides an overview of the proposal, the

appointed architects, information about the overall
precinct, artist impressions of proposal and a feedback
form to capture comments and questions.

See attachment A and www.crownsydney.com.au for

details.
Stakeholder briefings Stakeholder briefings have been held with a wide range of
key groups to provide an overview of the proposal, key
benefits, potential impacts and risk mitigation strategies
and detail about the technical studies undertaken as part
of the EIS.

These briefings allow stakeholders to provide their

feedback on the proposal and address any concerns they
may have about the project. Further meetings and briefings
will be held with key stakeholder groups as the project
progresses. See below for summary of meetings held to
date.
Personal doorknock To provide the opportunity for face-to-face open dialogue
with members of the community who are located in direct
proximity to the site. This enables the community to raise
any questions or concerns they may have about the Crown
Sydney Hotel Resort, also putting a friendly face behind
the project and correct any misinformation reported in the
media.

A Questions & Answer document was developed to

support the Engagement Team when liaising with the
community and stakeholders for consistency.

As well as answering questions, the Engagement Team

will also outline the proposed development and discuss
measures to be undertaken to reduce the potential impact
on the community.

A postcard will be provided with further information,

website address and email address to provide feedback.
Postcard A postcard has been distributed to ensure all community
members and stakeholders in close proximity to the site
are informed about the project, the SSDA and are informed
of opportunities for feedback.

The postcard includes project information, website address

and email address to provide feedback.
See attachment A for details.

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Barangaroo South  Consultation Summary Report

Method of Purpose
consultation
Consultation brochure The Crown Sydney Hotel Resort consultation brochure has
been developed to provide an overview of the project, the
unsolicited proposal process, summary of key benefits, the
planning process and opportunities to provide feedback.

This brochure is available upon request and will be

published on the Crown Sydney website.
See attachment A for details.
 Barangaroo South  Consultation Summary Report

4.0 Stakeholder consultation

4.1 Stakeholder meetings
Crown Resorts, Barangaroo Delivery Authority and Lend Lease has consulted with
relevant stakeholders during 2014 and 2015 via briefing sessions and
presentations, as outlined below. The purpose of these sessions was to provide a
project update, obtain initial feedback on the proposal, answer questions and
discuss potential issues.

Stakeholder groups Details of meeting/briefing

 Barangaroo Delivery Authority
 Barangaroo Delivery Authority is the
land owner of the site and is
managing the redevelopment of
Barangaroo.
 Crown Resorts has been working in
collaboration with Barangaroo
Delivery Authority throughout the
duration of the project.

 Lend Lease  Lend Lease is a project partner and

will be responsible for environmental,
construction, site management,
infrastructure and services provision.
 Crown Resorts has been working in
collaboration with Lend Lease
throughout the duration of the
project.

 City of Sydney, Monica Barone,
Chief Executive and Graham Jahn
 Crown Resorts met with the City of
Sydney on 28 February 2014 and
presented on the design
development for the Hotel Resort.
 Feedback provided on the proposed
development has been incorporated
into the SSDA, where appropriate.

Members of Parliament:  Lend Lease provided stakeholders

with a briefing on the Barangaroo
 Luke Foley, MLC, Leader of the
Master Plan.
Opposition (ALP) and Shadow
Minister for Infrastructure
 Alex Greenwich, Independent MP for
Sydney

Peak bodies:  Crown Resorts, Lend Lease and BDA

presented to peak bodies to provide
 Sydney Business Chamber, Patricia
an overview of the project and
Forsythe
respond to issues raised.
 Committee for Sydney, Tim Williams
and Michelle Washington
 Urban Taskforce, Chris Johnson
 Tourism & Transport Forum, Margy
Osmond

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 Property Council of Australia (NSW),

Glen Byers
 Infrastructure Partnerships Australia,
Brendan Lyon
 Australian Industry Group, Innes
Willox

 Barangaroo Business Liaison Group  Liam McKay, Director from JBA and
Kristjan Young, Project Coordinator
Members include:
from Crown Resorts presented to
– Brookfield stakeholders on 9 October 2014 to
– Macquarie Group provide a project overview.
– KPMG
– American Express
– Knight Frank
– Westpac
– King Street Wharf
– Excel Building Management
– Thiess
– Transport for NSW
– Barangaroo Delivery Authority

 Darling Harbour Alliance  Liam McKay and Kristjan Young

Members includes: presented to stakeholders on 2
September 2014 to provide an
– Sydney Harbour Foreshore
overview of the project.
Authority
– IMAX  Discussion regarding timing of the
project, retail space, including the
– Darling Harbour Live
type of tenants that would provide
– Darling Quarter retail offerings.
– Australian National Maritime
 Session was positive with
Museum
encouraging feedback e.g “Sydney
– Cockle Bay Wharf needs this type of development.”
– Sydney Festival
– Lend Lease
– Mirvac
– Merlin Entertainment
– Verve Communications

 Corporations:  Lend Lease provided stakeholders

– Westpac, KPMG, PWC and with a briefing on the Barangaroo
Gilbert & Tobin Master Plan.

 Utility service providers:  In addition to the consultation to be

– Telstra undertaken by Crown Resorts, some
of the specialists responsible for the
– Sydney Water
preparation of the technical reports
– Energy Australia for the Environmental Impact
– AGL Statement have consulted with
relevant stakeholders, including
utility services.
 Barangaroo South  Consultation Summary Report

4.2 Planning Focus Group Meeting

On 15 April 2015, Crown Sydney and JBA representatives delivered a

presentation on the key aspects of the Crown Sydney Hotel Resort to the
Department of Planning and Environment and key stakeholder groups. Please see
attachment C for presentation slides.

The stakeholder groups which attended the Planning Focus Group meeting
included:
 NSW Department of Planning and Environment
 NSW Environmental Protection Authority
 NSW Police
 Independent Liquor & Gaming Authority
 NSW Department of Families and Community Services
 City of Sydney
 Roads and Maritime Services
 Department of Infrastructure and Regional Development

A summary of key issues that were raised during the meeting and Crown
Sydney/JBA’s responses are provided below.

Environment Protection Authority (EPA) question: What is the portion of tourism

gross floor area (48,200m2) is allocated to the VIP gaming facilities?
Answer: 15,000m2, the majority of which is back of house areas.

Police question: Will you be applying for both liquor and gaming licences for the
whole resort?
Answer: We will ultimately apply for a liquor licence for the bars and VIP gaming
areas as well as a gaming licence for the VIP gaming facilities. These will not form
part of the development application but be done at a later stage. Liquor licences
for the third party tenancies will be acquired by future third party operators.

Independent Liquor & Gaming Authority (IL&GA) question: Will there be

connectivity to gaming facilities via the villas or super villas?
Answer: The villas are located on the levels above the VIP gaming facilities and
will be accessible via a short lift ride. There is potential to locate some gaming
facilities in close proximity to the villas, however this is not part of the project
scope at this stage. At this stage it is not intended to include gaming facilities in
the Super Villas, located at the top level of the building.

IL&GA question: Would owners of the apartments be able to include gaming

facilities in their private apartments?
Answer: No.

NSW Police question: What screening processes will you have in place to ensure
VIP gaming memberships are not granted to risky patrons who may pose security
threats?
Answer: We will base our security management plans on Crown Melbourne and
Crown Perth screening processes, as these security protocols have proven to be
very effective in managing our gaming memberships.

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Barangaroo South  Consultation Summary Report

These high security arrangements are very transparent and enable us to easily
identify any patrons participating in illegal activities, in which case we would
revoke their membership immediately and notify police.

It is the intention of Crown Sydney to work closely with the police to ensure that
that VIP gaming facilities are not made available to patrons that would pose a
security risk.

NSW Police question: Will there be a nightclub included in the hotel?

Answer: No. There will only be resort style bars which are in keeping with a 6 star
luxury resort.

EPA question: I understand the maximum height is RL 275 metres, what is the
equivalent height in storeys?
Answer: 71 storeys

EPA question: How many basements levels will be included in the hotel?
Answer: 3.5 standard basement levels will be included in the proposed hotel
resort.

EPA question: What cooling system will you be using for the hotel?
Answer: We will link into Lend Lease’s cooling system for the wider Barangaroo
site.

EPA question: Will you be using a black water recycling system?

Answer: We are intending on linking into Lend Lease’s black water recycling
system, however these details are yet to be confirmed.

EPA question: What is the total estimated amount of excavated material to be

removed from the site?
Answer: Approximately 75,000m3 of material.

IL&GA question: How are you going to test for contamination underneath the
concrete batching plant?
Answer: The contamination testing will be completed in stages, with testing of the
material underneath the concrete batching plant to be undertaken once it is
relocated.

EPA question: With the relocation of the concrete batching plant, how are you
going to produce concrete?
Answer: We are currently working through this issue at the moment and we are
intending on using Lend Lease’s batching plant.

IL&GA question: Will you have a backup power system?

Answer: Yes, we have included provisions for emergency generators.

EPA question: Have you found any contaminated material during your
investigations?
Answer: There have been numerous studies at Barangaroo that have shown that
remediation may be required at the Crown Sydney site. Since the site is currently
encumbered by the Lend Lease batching plant we will be undertaking on-site
testing as part of the excavation process. A detailed management plan will be
developed to support this activity. Crown will be removing any contaminated
material and perform all necessary remediation work as a part of the development
of the Crown Sydney site.

IL&GA question: Will there be a staged occupation of the hotel?

Answer: Yes. The restaurant, hotel, gaming facilities, car parking and retail will be
delivered in the first stage, with the apartments thereafter.
 Barangaroo South  Consultation Summary Report

NSW Police question: How will you manage security issues such as alcohol related
violence given you will have patrons accessing the ground level facilities 24 hours
per day?
Answer: We will have strict and robust security management plans in place to
ensure no intoxicated patrons enter our premises. Our restaurants and bars are
resort style in nature and have limited capacity, they are not nightclubs.
Furthermore, our security personnel, CCTV cameras, lighting and the presence of
staff 24 hours per day will also reinforce the safety of the precinct.

Crown will also work closely with police to ensure maximum security of the area
at all times.

NSW Police question: How will you manage large numbers of patrons overflowing
onto the streets when they leave the hotel late at night?
Answer: Our facility is a luxury hotel with integrated facilities and we do not have
the types of venues that result in large numbers of patrons leaving simultaneously
late at night. Crown will have strict and robust security management plans in
place, which will be informed by our experience with our other resorts. We
recognise that there will be different security issues in Sydney and we would
welcome the opportunity to work with NSW police on developing a security
management plan that is tailored to the location and Sydney customers.

We will also provide an increased number of security personnel during the first
few months of operation to ensure the highest level of security is maintained.

We are completely on board with working with the police to help manage any
potential issues. We also suggest that there should be a precinct wide security
management strategy developed to cover all the new development that is
happening in Barangaroo.

DPE comment: The NSW police as well as all key stakeholder groups will be
invited to comment on the Crown Sydney Hotel Resort State Significant
Application, which will enable them to provide input into management plans.

DPE comment: The next steps for this project will involve direct consultation with
all of the key stakeholder groups, which will feed into the assessment of the
development application.

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5.0 Community and local business
consultation
Crown Resorts has consulted with the local community and businesses, as
outlined below. The purpose of the consultation activities is to provide open and
transparent dialogue with the community and business owners, provide project
information, answer questions and encourage feedback.
Community/business group
 Millers Point Resident Action Group
 Local residents:
– Hickson Road
– Kent Street
– King Street Wharf
– Walsh Bay / Dawes Point
 Local businesses:
– Hickson Road
– Kent Street
– Walsh Bay / Dawes Point
– King Street Wharf
Community and stakeholder feedback
via phone and email from
14 January – 3 March 2015
Enquiry
 When will construction commence
for the hotel resort at Barangaroo?
 Offer of property management
services for leasing apartments
 The new hotel and training facilities
to be built are very impressive. I
believe they will be a tremendous
success. Would the Crown Hotel
accept applicants who have done
Details of consultation
 Meeting held on 17 April 2014
 Postcard drop and door knocking on
14 January 2015 – see attachment
B for distribution map.
 Local businesses were interested in
finding out more information about
the proposal and were positive about
the proposal generating business and
boosting tourism.
 The majority of business owners
were aware of the proposal and have
been consulted.
 Questions were asked about the
construction timeframe, the cost of
the apartments and potential job
opportunities.
 Concern expressed about how
feedback will be used and if it will be
used to inform the proposal.
 Supporting materials: consultation
brochure and website.
Response
 We are still in the early planning
stages for this project. There are a
number of planning milestones to be
achieved before a construction
timelines is known.
 Thank you very much for your
interest in providing services for the
Crown Sydney Hotel Resort
proposal. We will forward your
details onto Crown Sydney.
 Thank you for your enquiry and
interest in training and experience at
Crown Sydney Hotel Resort. In order
to meet the extremely high service
requirements of a six star facility,
 Barangaroo South  Consultation Summary Report
training and experience in the
hospitality industry from education
institutions or do you require them to
go through the Crown's training
facilities?
 I have looked through the website
and am not much the wiser. I guess
the design is a matter of taste;
personally I'm not a bit fan of 'Dubai
Bling' but that's something of a
given. There didn't seem to be any
shadow diagrams that I could find on
the website to see where this tower
block would cast its shade in the
morning and afternoon - can you
please point me to those? What I'd
really like to see in the area is a
decent supermarket as the metro
convenience stores carry a very
small collection mainly aimed at
tourists. I can't really see Crown
wanting to have anything like this in
their development but what about a
'pick up' facility - where groceries
can be ordered online and locals can
pick them up from a facility in
Barangaroo.
 I received your flyer. Can you please 
provide more information on this
development?
12 JBA  13351
Crown currently trains its own
employees and operates a major in-
house training college at Crown
Melbourne. It is intended that this
model will be replicated in Sydney
with training colleges to be
established in Penrith (at the Penrith
Panthers proposed Community
Centre) and in Redfern, at the
National Centre of Indigenous
Excellence (NCIE). The training
college in Penrith will allow Crown to
provide long-term jobs and
employment opportunities for the
residents of the Western Suburbs
and Blue Mountains. The college will
work with local TAFEs and schools
to provide an extensive
apprenticeship and schools-based
traineeship program. A second
training college will be established at
the NCIE in Redfern to train
Indigenous Australians from the inner
city and from throughout NSW.
 Thank you for your enquiry. You can
request an information pack via the
'contact us' page at
www.crownsydney.com.au. This
information pack provides a detailed
summary of the proposal and details
on the development application.
Technical reports will be published at
www.planning.nsw.gov.au/ when
the State Significant Development
Application is lodged with the
Department of Planning and
Environment. We will notify you
when this application is lodged to
direct you to these studies and
reports. We will also pass your
request for a supermarket and/or
grocery pick up facility to the
Barangaroo Delivery Authority (the
land owner) and Lend Lease (the
developer) for their consideration.
Thank you for your enquiry. You can
request an information pack via the
'contact us' page at
www.crownsydney.com.au.This
information pack provides a detailed
summary of the proposal and details
on the development application.
Technical reports, which will include
shadow diagrams will be published
at www.planning.nsw.gov.au/ when
Barangaroo South  Consultation Summary Report
 Is it possible to advise us of the  Thank you for your enquiry. You can
exact placement/footprint of the new
hotel to be erected at Barangaroo?
We are residents of Observatory
Tower in Kent Street. Our
apartment is situated on the south
east corner and we can look west
directly down Gas Lane to Darling
Harbour. At the moment the shore
area that we can see is fully
occupied by Boral's hoppers and it
would seem that the area these and
other nearby buildings would prevent
any major building on that site. Can
you perhaps let me know if the hotel
or part thereof will occupy the area
where the Boral hopper is currently
located?
 On behalf of Friends of Millers Point, 
we would like to discuss ways to
integrate the hotel with the rich
history of Millers Point and the
people who live here, some of whom
can trace their histories times of
white Australia. It would be great to
find ways to connect with this
history within the hotel and
especially and especially with the
public areas. Also, it would interest
the Friends to find ways to work
together with Crown to make use of
the public areas around the hotel and
also for the hotel to connect with the
community and environment of
Millers Point.
 I’m a big fan of the project because I 
believe it will look great and improve
the world standing of the Barangaroo
precinct. I do have a question on the
status of the project. As far as I can
tell there hasn’t been a development
application lodged with the City of
Sydney/Government for actual
construction and there’s been very
little mentioned about when
construction will actually begin. I’m
just curious as to what the hold up is
and when tenders will be called and
construction will actually begin. I get
the State Significant Development
Application is lodged with the
Department of Planning and
Environment. We will notify you
when this application is lodged to
direct you to these studies and
reports.
request an information pack via the
'contact us' page at
www.crownsydney.com.au. This
information pack provides a detailed
summary of the proposal and an
image of the Crown Sydney Hotel
Resort footprint on page 1. A visual
and view assessment will be
published at
www.planning.nsw.gov.au/ when
the State Significant Development
Application is lodged with the
Department of Planning and
Environment.
Thank you for your feedback. Crown
Sydney is interested in working with
you to ensure the best outcomes for
the project and local residents.
Crown Sydney is interested in
receiving information about local
resident family histories.
Thank you for your positive feedback
on the project. We do hope to build
one of the world’s greatest
properties. Crown Sydney Property
is planning to lodge the State
Significant Development Application
early this year. As there are a
number of planning milestones to still
be achieved, a construction timeline
is currently unknown. Please
continue to check our website for
updates on the project.
 Barangaroo South  Consultation Summary Report
that private information like this may
not be given to a skyscraper fan
randomly emailing you, but some
insight as to what the hold-up is
would be great.
 I work for a real estate and have
potential lead for purchasing here
from our Hong Kong office. Would
you be able to call me so I can pass
on the contact point of contact to
them?
 We would like to be in contact
regarding the Audio Visual
component of the construction of
Crown Sydney. We have completed
a number of high quality projects
including the Premium and Private
gaming rooms at the Star. Please let
us know is there is information to be
distributed, or if we can help.
 I am very interested in buying a unit
in the new Crown complex.
 I would like to enquire about retail
lease opportunities at Crown.
 I would like to apply for a food and
beverage attendant position at the
hotel.
14 JBA  13351
 Thank you for your enquiry and
interest about purchasing apartments
at Crown Sydney Hotel Resort. We
are excited about building these
world class apartments and have
forwards your interest to Crown.
Thank you once again for taking an
interest in Australia’s most
significant private development.
 Thank you for your enquiry and
interest about providing Crown
Sydney with audio visual services.
We will forward your details onto
Crown Sydney for their
consideration.
 Thank you for your enquiry and
interest in purchasing an apartment
at Crown Hotel. We are excited
about building these world class
apartments and have forwarded your
interest onto Crown. Thank you
once again for taking an interest in
Australia’s most significant private
development.
 Thank you for your enquiry and
interest about retail opportunities at
Crown Sydney. We are excited
about building this world class retail
and residential development and
have forwarded your interest to
Crown. Thank you once again for
taking an interest in Australia’s most
significant private development.
 Thank you for your interest in
applying for a position at Crown
Sydney Hotel Resort.
In order to meet the extremely high
service requirements of a six star
facility, Crown currently trains its
own employees and operates a major
in-house training college at Crown
Melbourne.
It is intended that this model will be
replicated in Sydney with training
colleges to be established in Penrith
Barangaroo South  Consultation Summary Report
 Please provide contact details for the 
company responsible for the project
design and construction.
 Please provide me with information 
regarding the hospitality training and
education of the project as well as
any possible tenders.
and Redfern.
The training college in Penrith will
allow Crown to provide long-term
jobs for the residents of the Western
Suburbs and Blue Mountains. The
college will work with local TAFEs
and schools to provide an extensive
apprenticeship and schools-based
traineeship program. The Crown
Sydney Hotel Resort is not
scheduled to open until 2019. Please
continue to check the website for
details on employment opportunities.
Thank you for your enquiry about the
design and construction of the hotel.
An international design competition
was held for this project and
expressions of interest were sought
from eight of the world's leading
architecture firms.
Wilkinson Eyre were announced as
the willing architects in May 2013.
Lend Lease is developing the
Barangaroo South site and will be
responsible for building the landmark
six-star hotel resort. Please let me
know if you have any further
enquiries.
Thank you for your enquiry and
interest in being involved in the
hospitality training and education for
Crown Sydney Hotel Resort. In order
to meet the extremely high service
requirements of a six star facility,
Crown currently trains its own
employees and operates a major in-
house training college at Crown
Melbourne.
It is intended that this model will be
replicated in Sydney with training
colleges to be established in Penrith
and Redfern. The training college in
Penrith will allow Crown to provide
long term jobs and employment
opportunities for the residents of the
western suburbs and Blue
Mountains.
The college will work with local
TAFEs and schools to provide an
extensive apprenticeship and
schools-based traineeship program.
A second college will be established
at the National Centre of Indigenous
Excellence in Redfern to train
 Barangaroo South  Consultation Summary Report
 I would like to register early interest 
in acquiring an apartment within this
development. Could you please
advise of any relevant information?
 Thank you for your thorough and
prompt response. The reason for my
email was precisely to see if your
business agreements for training in
Western Sydney and Redfern have
now closed. It is our understanding
that a tender process was
established for all training providers
in the region. As a quality and
established education provider we
would like to see if a possible
partnership could be established with
your company in view of this great
future opportunity. Could you please
let me know what best course of
action would be regarding this
query?
 I am interested in obtaining an  Thank you for your enquiry and
Australian Working Holiday Visa to
work as a poker dealer at the Crown
Sydney. Can I please send my CV
for consideration?
16 JBA  13351
Indigenous Australians from the inner
city and throughout NSW.
The Crown Sydney Hotel Resort is
anticipated to be completed between
2020 and 2022, we encourage you
to visit the website for updates
closer to this time. We will forward
your details onto Crown Sydney for
their consideration.
Thank you for your enquiry and
interest in purchasing an apartment
at Crown Hotel. We are very excited
about building these world class
apartments and have forwarded your
interest to Crown.
Thank you once again for taking an
interest in Australia's most
significant private development.
 Thank you for your follow up email
regarding training programs at Crown
Sydney. Discussions are still taking
place between Crown and their
project partners the NICE (Redfern)
and the Penrith Panthers Group
around the hosting of training
services.
It is our understanding that no
decisions regarding training contracts
have been made. Crown Melbourne
and Crown Perth provide all training
in house and is an enterprise training
organisation. This may also be the
case in Sydney. If approved, the
Crown Sydney Hotel Resort will be
completed between 2020 and 2022,
so no decisions will be made
regarding possible training providers
until much closer to this date. We
have forwarded your interest to
Crown Sydney for their future
consideration.
interest in working for Crown
Sydney. In order to meet the
extremely high service requirements
of a six star facility, Crown currently
trains its own employees and
operates a major in-house training
college at Crown Melbourne. It is
intended that this model will be
replicated with two training colleges
to be established. The Crown
Sydney Hotel Resort is not
scheduled to be completed until
Barangaroo South  Consultation Summary Report
 I am interested in purchasing
apartments at Crown Sydney off the
plan and would like to enquire if you
have any properties available right
now. Could you please get in touch
to discuss?
 I consider myself a Crown
aficionado, and am enthusiastic to
say the least about your hotels. My
first question is regarding the
swimming pool/s - will there be both
indoor and outdoor facilities? I would
suggest that there be both an indoor
and outdoor heated spa, if possible.
My second question is regarding
internship/employment opportunities.
I would absolutely love the chance to
work for Crown Sydney in any
capacity within communications,
branding or marketing.
Can I please be included on your
mailing list so that I am able to apply
when positions become available?
 Could you please send me
information on the upcoming
apartments that will be released for
sale
2020 - 2022. Please continue to
check the website for further
updates.
 Thank you for your enquiry and
interest in purchasing an apartment
at Crown Sydney Hotel Resort.
We are excited about building theses
world class apartments and have
forwarded your interest to Crown.
We are still in the early planning
stages for this project and there are
a number of planning milestones to
be achieved before plans are
complete and construction can
commence.
Please continue to check the website
for project milestones. Thank you
once again for taking an interest in
Australia's most significant private
development.
 Thank you for your enthusiastic
email and positive feedback on the
project. We do hope to build one of
the world's greatest hotel resorts.
We are currently in the early stages
of planning for the project and there
are still a number of milestones to be
achieved before the internal layout
and detail design is completed.
In terms of marketing
internship/employment opportunities,
we have forwarded your contact
details onto Crown for their
consideration.
 Thank you for your enquiry and
interest in purchasing an apartment
at Crown Sydney Hotel Resort.
We are very excited about building
these world class apartments and
have forwarded your interest to
Crown.
We are currently in the early stages
of planning and there are still a
number of milestones to be achieved
before the project is approved.
Thank you once again for taking an
interest in Australia’s most
significant private development.
 Barangaroo South  Consultation Summary Report
 I am planning a 2016 wedding and 
wondering if and when packages will
be available to book for the Crown
Barangaroo Sydney complex.
We were planning a destination
wedding (Disney) but it is getting too
complicated and far too expensive
for what little is included in the
packages they are offering.
We would love to be amongst the
first to have our wedding here, if I
could get any information that would
be fantastic
 Good morning. I was just wondering 
when job applications will be open
for the crown Sydney
 I am writing to you in regards to
possibly working with Crown Resorts
to set up a helicopter helipad in the
Sydney area. We are not looking for
any financial support but the best
location is by far is near your new
casino in darling harbour. We are
very committed in seeing this project
through as we have been working on
18 JBA  13351
Thank you for your interest and
enthusiastic email about holding your
wedding at Crown Sydney Hotel
Resort.
We do hope to build one of the
world’s greatest properties. We are
however currently in the early stages
of planning and unfortunately the
development will not be ready for
your 2016 wedding.
The Crown Sydney Hotel Resort is
anticipated to be completed in 2019.
We encourage you to visit the
website for updates closer to this
time for any other functions you may
be organising at a later date.
Thank you for your interest in job
opportunities for Crown Sydney
Hotel Resort. Crown currently trains
its own employees and operates a
major in house training college at
Crown Melbourne. It is intended that
this model will be replicated in
Sydney with training colleges to be
established in Penrith and Redfern.
The training college in Penrith will
allow Crown to provide long term
jobs and employment opportunities
for the residents of the western
suburbs and Blue Mountains. The
college will work with local TAFEs
and schools to provide an extensive
apprenticeship and schools based
traineeship program.
A second college will be established
at the national centre of indigenous
excellence in Redfern to train
Indigenous Australians from the inner
city and throughout NSW.
The Crown Sydney Hotel Resort is
anticipated to be completed in 2019.
We encourage you to visit the
website for updates closer to this
time.
 Thank you for your interest in
partnering with Crown Sydney Hotel
Resort to build a helipad near the
Crown Sydney Hotel Resort.
We are excited about building this
world class development and have
forwarded your interest onto Crown.
Thank you once again for taking an
interest in Australia’s most
Barangaroo South  Consultation Summary Report
getting a helipad in the Sydney area
for quite a while and we believe
working with you would give us the
best outcome and would benefit us
both as well as the city of Sydney.
Could you please pass on my details
to the relevant person or send me
their details so I can discuss this
further. Thank you for your
assistance
 I am interested in applying for job 
positions at the new Crown Sydney.
Is there an email address I can send
my resume to?
 Can you please advise when
recruitment will begin for Crown
Sydney? I am a Tourism professional
with over 10 years’ experience in the
Travel Industry and also completing a
Marketing and Intl Tourism Degree. I
have management experience and
very keen to work for the crown
group.
significant private development.
Thank you for your interest in job
opportunities for Crown Sydney
Hotel Resort. Crown currently trains
its own employees and operates a
major in house training college at
Crown Melbourne. It is intended that
this model will be replicated in
Sydney with training colleges to be
established in Penrith and Redfern.
The training college in Penrith will
allow Crown to provide long term
jobs and employment opportunities
for the residents of the western
suburbs and Blue Mountains. The
college will work with local TAFEs
and schools to provide an extensive
apprenticeship and schools based
traineeship program.
A second college will be established
at the national centre of indigenous
excellence in Redfern to train
Indigenous Australians from the inner
city and throughout NSW.
The Crown Sydney Hotel Resort is
anticipated to be completed in 2019.
We encourage you to visit the
website for updates closer to this
time.
 Thank you for your interest in job
opportunities for Crown Sydney
Hotel Resort. Crown currently trains
its own employees and operates a
major in house training college at
Crown Melbourne. It is intended that
this model will be replicated in
Sydney with training colleges to be
established in Penrith and Redfern.
The training college in Penrith will
allow Crown to provide long term
jobs and employment opportunities
for the residents of the western
suburbs and Blue Mountains. The
college will work with local TAFEs
and schools to provide an extensive
 Barangaroo South  Consultation Summary Report
 When is the next release of
apartments for sale?
 I would like to register my interest in 
the proposed apartments in the
building. How can I do this?
 I would love the opportunity for the
guests of your hotel to be treated
with our spa range. Our family
business is Australian owned. Your
20 JBA  13351
apprenticeship and schools based
traineeship program.
A second college will be established
at the national centre of indigenous
excellence in Redfern to train
Indigenous Australians from the inner
city and throughout NSW.
The Crown Sydney Hotel Resort is
anticipated to be completed in 2019.
We encourage you to visit the
website for updates closer to this
time.
 Thank you for your interest and
enquiry in purchasing an apartment
at Crown Sydney Hotel Resort. We
are excited about building these
world class apartments and have
forwarded your interest to Crown.
We are still in the early planning
stages for this project and there are
a number of planning milestones to
be achieved before plans are
complete and construction can
commence.
The Crown Sydney Hotel Resort is
not scheduled to open until 2019.
Please continue to check the website
for project milestones.
Thank you once again for taking an
interest in Australia’s most
significant private development.
Thank you for your enquiry and
interest in purchasing apartments at
Crown Sydney Hotel Resort.
We are excited about building these
world class apartments and have
forwarded your interest to Crown.
We are still in the early planning
stages for this project and there are
a number of planning milestones to
be achieved before plans are
complete and construction can
commence.
Please continue to check the website
for project updates. Thank you once
again for taking an interest in
Australia’s most significant
development.
 Thank you for your enquiry and
interest in partnering with Crown
Sydney Hotel Resorts to provide
your spa range to future customers.
Barangaroo South  Consultation Summary Report
guests will appreciate the exquisite
taste in your spa menu and the use
of such a prestigious and favoured
tree nut loved by your south eastern
Asian clientele. This is further
glamorised when you tell your guests
that our product is used in numerous
hotels along the Las Vegas strip. I
look forward to enhancing our spa
menu with you.
 Career opportunities? Trade qualified 
electronic/electrical technician. Any
work available for the ongoing
construction would like to be part of
the casino development.
 I’m a final year student of Bachelor 
Civil Engineering in University
Technology of Sydney who will be
graduating at the end of this year. I
would like to apply for an internship
in my major which is Civil
Engineering (can be a drafter,
estimator, project manager etc) for
this winter holiday (23 June until 26
July). I am also interested with the
graduate program, as I will be full
time available from 1st December
2015. My resume and cover are
ready with me here, but the system
just does not allow me to attach it
here. However, I can send it to you
by email if you can give me your
email address. By the way, really
sorry to contact you through here as
I could not find your email address of
the HR in the website. Thank you for
the consideration of my application. I
look forward for the internship
opportunity.
 I’m enquiring about future positions
We are currently in the early stages
of planning and have a number of
milestones to achieve before we
make decisions regarding the hotel
operations.
The Hotel Resort is scheduled to
open in 2019 and we encourage you
to check the website closer to this
date. We will forward your details
onto Crown Sydney for their
consideration.
Thank you for your interest in job
opportunities with Crown Sydney
Hotel Resort. We are excited about
building this world class retail and
residential development.
We are still in the early planning
stages for this project and there are
a number of planning milestones to
be achieved before plans are
complete and construction can
commence.
For all construction opportunities,
please contact Lend Lease who are
the building contractors.
Thank you once again for taking an
interest in Australia’s most
significant development.
Thank you for your enquiry regarding
undertaking an internship with
Crown Hotel. We are excited about
building this world class retail and
residential development.
We are still in the planning stages for
this project and there are a number
of planning milestones to be
achieved before construction can
commence.
For all enquiries regarding
construction job opportunities,
please contact Lend Lease, the
building contractors.
Thank you once again for taking an
interest in Australia’s most
significant development.
 Thank you for your interest in job
 Barangaroo South  Consultation Summary Report
within the casino and hotels being
built in Sydney. I have previous
casino experience and would love
the opportunity to work at this new
exciting place.
 I would like to enquire about the
proposed health and wellness
services earmarked for Crown Resort
at Barangaroo. I would love the
chance to meet in person to discuss
an idea we had (my business
partner, my wife and myself) about a
high end private members health
club for Sydney, in line with the
other top cities of the world offering
similar services - London, New York,
Dubai, L.A., Hong Kong, Singapore,
etc. We three met and worked for
some time in London's most
exclusive private members health
club, KX Gym and worked with a
wide variety of high end clients
ranging from the heads of billion
dollar companies, A-list celebrities
and royalty. We believe something
similar could be perfect for Crown
Resort at Barangaroo. Here is a very
quick breakdown of what we have in
mind; Fully equipped gym & fitness
facilities, including space for 1 on 1
personal training, semi-private
personal training, yoga and pilates.
Full beauty therapy and treatment
rooms including traditional beauty
22 JBA  13351
opportunities for Crown Sydney
Hotel Resort. Crown currently trains
its own employees and operates a
major in house training college at
Crown Melbourne. It is intended that
this model will be replicated in
Sydney with training colleges to be
established in Penrith and Redfern.
The training college in Penrith will
allow Crown to provide long term
jobs and employment opportunities
for the residents of the western
suburbs and Blue Mountains. The
college will work with local TAFEs
and schools to provide an extensive
apprenticeship and schools based
traineeship program.
A second college will be established
at the national centre of indigenous
excellence in Redfern to train
Indigenous Australians from the inner
city and throughout NSW.
The Crown Sydney Hotel Resort is
anticipated to be completed in 2019.
We encourage you to visit the
website for updates closer to this
time.
 Thank you for your enquiry and
interest in partnering with Crown
Sydney Hotel Resort to establish and
manage a health and wellness
centre. We are excited about building
this world class retail and residential
development.
We are still in the early stages of
planning and have a number of
milestones to achieve before we
make decisions about the hotel
operations. The Hotel Resort is
scheduled to open in 2019 and we
encourage you to check the website
closer to this date.
We will forward your details onto
Crown Sydney for their
consideration.
Thank you once again for taking and
interest in Australia’s most
significant development.
Barangaroo South  Consultation Summary Report
treatments - nails, waxing, facials,
massage and other complimentary
therapies - physio, osteo, deep
tissue, remedial and sports massage,
nutritionist and lifestyle coach. Juice
bar and organic cafe/ restaurant.
Luxurious change rooms and chill out
area. Meeting/ function room We
have a physical presentation we had
made for investors based on our
original idea 4 years ago. It needs to
be revised slightly, but gives you an
idea of our vision. We would like to
be considered to assist in the
creation of the club and appointed to
manage and run it.
 Just wondering the price guide for 2- 
3 bedroom apartments in this resort?
 I am making enquiries about
apartments for sale. Could you
please email it to be as I am based in
the UK
Thank you for your enquiry and
interest in purchasing an apartment
at Crown Sydney Hotel Resort.
We are excited about building these
world class apartments and have
forwarded your interest to Crown.
We are still in the early planning
stages and there are a number of
planning milestones to be achieved
before plans are complete,
construction can commence and
property prices can be determined.
The Crown Sydney Hotel Resort is
not scheduled to open until 2019.
Please continue to check the website
for project milestones.
Thank you once again for taking an
interest in Australia’s most
significant private development.
 Thank you for your enquiry and
interest in purchasing apartments at
Crown Sydney Hotel Resort.
We are excited about building these
world class apartments and have
forwarded your interest to Crown.
We are still in the early planning
stages for this project and there a
number of planning milestones to be
achieved before plans are complete
and construction commence.
The Crown Sydney Hotel Resort is
not scheduled to open until 2019.
Please continue to check the website
for project milestones.
Thank you once again for taking an
interest in Australia’s most
significant private development.
 Barangaroo South  Consultation Summary Report
 I am quite interested to find out
when Crown Sydney will be
recruiting employees, in particular, I
am interested if you will be searching
for Business Analysts in your IT
department who have a gaming
background.
 Send me offer property. Lands.  Thank you for your enquiry and
Hotels. Commercial. Looking to
invest large amounts and set up long
business relationships. Thank you.
 I am interested in applying for
employment at the new Crown in
Sydney. Can you please advise
where I can apply for a position?
24 JBA  13351
 Thank you for your interest in job
opportunities for Crown Sydney
Hotel Resort. We are very excited
about building these world class
apartments and have forwarded your
interest to Crown.
We are currently in the early stages
of planning and there are still a
number of milestones to be achieved
before the project is achieved.
The Crown Sydney Hotel Resort is
anticipated to be completed in 2019.
We encourage you to visit the
website for updates closer to this
time.
interest in both retail and residential
opportunities at Crown Sydney Hotel
Resort.
We are excited about building theses
world class apartments and have
forwarded your interest to Crown.
We are still in the early planning
stages for this project and there are
a number of planning milestones to
be achieved before plans are
complete and construction
commences.
The Crown Sydney Hotel Resort is
not scheduled to open until 2019.
Please continue to check the website
for project milestones.
Thank you once again for taking an
interest in Australia’s most
significant private development.
 Thank you for your interest in job
opportunities for Crown Sydney
Hotel Resort. Crown currently trains
its own employees and operates a
major in house training college at
Crown Melbourne. It is intended that
this model will be replicated in
Sydney with training colleges to be
established in Penrith and Redfern.
The training college in Penrith will
allow Crown to provide long term
jobs and employment opportunities
for the residents of the western
suburbs and Blue Mountains. The
college will work with local TAFEs
and schools to provide an extensive
apprenticeship and schools based
traineeship program.
Barangaroo South  Consultation Summary Report
 To the Crown Sydney Hotel Resort, I 
am writing to enquire about a
potential job in the Marketing
Department for the Crown Resort at
the newly established Barangaroo.
As a recent graduate from UTS, I
studied a Bachelor of Business and
majored in marketing and
management. I have a driving
passion for being immersed in the
brand marketing initiatives and
positioning within the hotel industry.
With my open-minded nature,
fluency in Italian speaking and team
spirit, I believe this opportunity will
allow me to develop valuable skills
and knowledge. I have a copy of my
resume when required.
 When are the job listing or when is 
the hiring for staff? I’m interested in
a cellarman or storeman job.
A second college will be established
at the national centre of indigenous
excellence in Redfern to train
Indigenous Australians from the inner
city and throughout NSW.
The Crown Sydney Hotel Resort is
anticipated to be completed in 2019.
We encourage you to visit the
website for updates closer to this
time.
Thank you for your interest in job
opportunities for Crown Sydney
Hotel Resort. We are very excited
about building these world class
apartments and have forwarded your
interest to Crown.
We are currently in the early stages
of planning and there are still a
number of milestones to be achieved
before the project is approved.
The Crown Sydney Hotel Resort is
anticipated to be completed in 2019.
We encourage you to visit the
website for updates closer to this
time.
Thank you for your interest in job
opportunities for Crown Sydney
Hotel Resort. Crown currently trains
its own employees and operates a
major in house training college at
Crown Melbourne. It is intended that
this model will be replicated in
Sydney with training colleges to be
established in Penrith and Redfern.
The training college in Penrith will
allow Crown to provide long term
jobs and employment opportunities
for the residents of the western
suburbs and Blue Mountains. The
college will work with local TAFEs
and schools to provide an extensive
apprenticeship and schools based
traineeship program.
A second college will be established
at the national centre of indigenous
excellence in Redfern to train
Indigenous Australians from the inner
city and throughout NSW.
The Crown Sydney Hotel Resort is
anticipated to be completed in 2019.
We encourage you to visit the
 Barangaroo South  Consultation Summary Report
 Looking forward to obtaining retail
space, for alternative entertainment
options, opening throughout
Westfield’s centres Australia.
 When will you start recruiting for
jobs at Crown Sydney?
26 JBA  13351
website for updates closer to this
time.
 Thank you for your interest in retail
opportunities at Crown Sydney Hotel
Resort.
We are excited about building this
world class development and have
forwarded your interest to Crown.
We are currently in the early stages
of planning and have a number of
milestones to achieve before plans
are complete and construction can
commence.
The Hotel Resort is scheduled to
open in 2019 and we encourage you
to continue to check the website for
more information on retail
opportunities closer to this time.
Thank you once again for taking an
interest in Australia’s most
significant private development.
 Thank you for your interest in job
opportunities for Crown Sydney
Hotel Resort. Crown currently trains
its own employees and operates a
major in house training college at
Crown Melbourne. It is intended that
this model will be replicated in
Sydney with training colleges to be
established in Penrith and Redfern.
The training college in Penrith will
allow Crown to provide long term
jobs and employment opportunities
for the residents of the western
suburbs and Blue Mountains. The
college will work with local TAFEs
and schools to provide an extensive
apprenticeship and schools based
traineeship program.
A second college will be established
at the national centre of indigenous
excellence in Redfern to train
Indigenous Australians from the inner
city and throughout NSW.
The Crown Sydney Hotel Resort is
anticipated to be completed in 2019.
We encourage you to visit the
website for updates closer to this
time.
Thank you once again for taking an
interest in Australia’s most
significant private development.
Barangaroo South  Consultation Summary Report
 I would like to know when job
positions will be vacant and listed for
the Crown Sydney as I am interested
in working for this property if
someone is able to contact or
provide the link to the person in
charge.
 Could you please give me  Thank you for your enquiry and
information on residential
opportunities to purchase and when
they will be available
 I would like to enquire about the
upcoming jobs at the Crown Sydney.
I used to be a dealer at The Star so I
would like to know how or where I
 Thank you for your interest in job
opportunities for Crown Sydney
Hotel Resort. Crown currently trains
its own employees and operates a
major in house training college at
Crown Melbourne. It is intended that
this model will be replicated in
Sydney with training colleges to be
established in Penrith and Redfern.
The training college in Penrith will
allow Crown to provide long term
jobs and employment opportunities
for the residents of the western
suburbs and Blue Mountains. The
college will work with local TAFEs
and schools to provide an extensive
apprenticeship and schools based
traineeship program.
A second college will be established
at the national centre of indigenous
excellence in Redfern to train
Indigenous Australians from the inner
city and throughout NSW.
The Crown Sydney Hotel Resort is
anticipated to be completed in 2019.
We encourage you to visit the
website for updates closer to this
time.
Thank you once again for tanking an
interest in Australia’s most
significant private development.
interest in purchasing apartments at
Crown Sydney Hotel Resort.
We are excited about building these
world class apartments and have
forwarded your interest to Crown.
We are still in the early planning
stages for this project and there are
a number of planning milestones to
be achieved before plans are
completed and construction can
commence.
The Crown Sydney Hotel Resort is
scheduled to open in 2019.
Please continue to check the website
for more information on real estate
opportunities closer to this time.
 Thank you for your interest in job
opportunities for Crown Sydney
Hotel Resort. Crown currently trains
its own employees and operates a
 Barangaroo South  Consultation Summary Report
would be able to submit an
application for the dealer job in the
new casino before it opens. I would
really appreciate a respond about my
enquiry. Thank you very much in
advance.
 Good day. Can you please forward
me who is in charge of the retail
leasing
 I love the new City of Sydney. I lived 
in Sydney for the last 22 Years from
the Cook Islands. I work as a senior
security concierge, customer service,
access control and cctv monitoring
28 JBA  13351
major in house training college at
Crown Melbourne. It is intended that
this model will be replicated in
Sydney with training colleges to be
established in Penrith and Redfern.
The training college in Penrith will
allow Crown to provide long term
jobs and employment opportunities
for the residents of the western
suburbs and Blue Mountains. The
college will work with local TAFEs
and schools to provide an extensive
apprenticeship and schools based
traineeship program.
A second college will be established
at the national centre of indigenous
excellence in Redfern to train
Indigenous Australians from the inner
city and throughout NSW.
The Crown Sydney Hotel Resort is
anticipated to be completed in 2019.
We encourage you to visit the
website for updates closer to this
time.
Thank you once again for taking an
interest in Australia’s most
significant private development.
 Thank you for your enquiry and
interest about retail leasing
opportunities at Crown Sydney Hotel
Resort.
We are excited about building this
world class Integrated Resort
development and have forwarded
your interest to Crown. We are
however, still in the early planning
stages for this project and there are
a number of milestones to be
achieved before plans are complete
and construction can commence.
The Crown Sydney Hotel Resort is
anticipated to be completed in 2019.
Please also continue to check the
website for project updates closer to
this time.
Thank you once again for taking an
interest in Australia’s most
significant private development.
Thank you for your enquiry and
interest in security job opportunities
at Crown Sydney Hotel Resort.
We are excited about building this
Barangaroo South  Consultation Summary Report
at Telstra global ITC in Paddington. I
was a security supervisor on the
Sydney harbour bridge for over 9
years. I would like to know when
can be the security job advertising
coming out or if there is anything
happening. What are the
requirements that you need? I am
also an aviation protective security
clearance for the Sydney airport. I
wish to receive more information
from you if possible.
 I am writing to you, to ask if you
could provide more details regarding
Mr Packer’s statement, claiming the
new Sydney casino will boost
tourism in NSW.
world class Integrated Resort
development and have forwarded
your interest to Crown. We are
currently in the early stages of
planning and have a number of
milestones to achieve before plans
are complete, construction can
commence and the Integrated Resort
development will open.
The Crown Sydney Hotel Resort is
anticipated to be completed in 2019.
We encourage you to visit the
website for updates closer to this
time.
Thank you once again for taking an
interest in Australia’s most
significant private development.
 Thank you for your enquiry regarding
Crown Sydney Hotel Resort’s
benefits to NSW tourism.
The Crown Sydney Hotel Resort
would indeed provide a major boost
to the NSW tourism sector for a
number of reasons. Crown has built
a reputation throughout Asia, in
particular China, as a world leader in
service provisions for high net worth
tourists. This new Integrated Resort
development will assist NSW in
attracting a greater share of Asia’s
booming outbound tourism market,
will help NSW to become
competitive with domestic and
international tourist destinations as
well as help NSW to compete for
major domestic and international
events. The Crown Sydney Hotel
Resort will assist with NSW’s priority
to double tourism expenditure by
2021.
Barangaroo is the most prominent
development site in Australia. The
unique combination of commercial,
tourism, cultural facilities and
parklands makes it one of the most
transformative developments in
Australia. The location of a globally
recognised building on the harbour
near the Sydney Harbour Bridge, and
the Sydney Opera House will also
assist in attracting mainstream
international tourists to Barangaroo.
We are excited about building this
world class Integrated Resort
development, however we are still in
 Barangaroo South  Consultation Summary Report
 Hi Crown Sydney. Employment
Opportunities. Can you help. Please.
In the daily telegraph, the article
“Sydney deserves one of the world’s
great hotels” there was part “1,250
jobs for NSW”. On checking the
website www.crownresorts.com.au
there is no directions as to who to
contact to enquire on the training
and how to apply for future positions
for Crown Sydney.
 Hi I am just curious about how we
30 JBA  13351
the early planning stages for this
project and there are a number of
milestones to be achieved before
plans are complete and construction
can commence.
The Crown Sydney Hotel Resort is
anticipated to be completed in 2019.
Please continue to check the website
for project updates closer to this
time.
Thank you once again for taking an
interest in Australia’s most
significant private development.
 Thank you for your enquiry and
interest in job opportunities for
Crown Sydney Hotel Resort.
Crown currently trains its own
employees and operates a major in-
house training college at Crown
Melbourne. It is intended that this
model will be replicated with training
colleges to be established in Penrith
and Redfern.
The training college in Penrith will
allow Crown to provide long term
jobs and employment opportunities
for the residents of the western
suburbs and Blue Mountains. The
college will work with local TAFEs
and schools to provide an extensive
apprenticeship and schools based
traineeship program.
A second college will be established
at the National Centre of Indigenous
Excellence in Redfern to train
Indigenous Australians from the inner
city and throughout NSW.
The project is still in the planning
phase and has several milestones to
achieve before plans are complete
and construction can commence.
The Crown Sydney Hotel Resort is
anticipated to be completed in 2019,
and is expected to create
approximately 1,250 new jobs for
NSW. We encourage you to visit the
website for updates and details
around training and employment
opportunities closer to this time.
Thank you once again for taking an
interest in Australia’s most
significant private development.
 Thank you for your interest in job
Barangaroo South  Consultation Summary Report
go about apply for positions of
employment at the Casino or Resort
 I am interested in the Crown Sydney 
as Housemaid for Cleaning the Hotel
Rooms for Guests. Do you know
how I can put my name down for
any work there when this complex is
open? I have had many years in this
field of work, I have had kitchen
work as well, serving breakfast etc.
any feedback would be much
appreciated.
opportunities for Crown Sydney
Hotel Resort. Crown currently trains
its own employees and operates a
major in house training college at
Crown Melbourne. It is intended that
this model will be replicated in
Sydney with training colleges to be
established in Penrith and Redfern.
The training college in Penrith will
allow Crown to provide long term
jobs and employment opportunities
for the residents of the western
suburbs and Blue Mountains. The
college will work with local TAFEs
and schools to provide an extensive
apprenticeship and schools based
traineeship program.
A second college will be established
at the national centre of indigenous
excellence in Redfern to train
Indigenous Australians from the inner
city and throughout NSW.
The Crown Sydney Hotel Resort is
anticipated to be completed in 2019.
We encourage you to visit the
website for updates closer to this
time.
Thank you once again for taking an
interest in Australia’s most
significant private development.
Thank you for your interest in job
opportunities for Crown Sydney
Hotel Resort. Crown currently trains
its own employees and operates a
major in house training college at
Crown Melbourne. It is intended that
this model will be replicated in
Sydney with training colleges to be
established in Penrith and Redfern.
The training college in Penrith will
allow Crown to provide long term
jobs and employment opportunities
for the residents of the western
suburbs and Blue Mountains. The
college will work with local TAFEs
and schools to provide an extensive
apprenticeship and schools based
traineeship program.
A second college will be established
at the national centre of indigenous
excellence in Redfern to train
Indigenous Australians from the inner
city and throughout NSW.
The Crown Sydney Hotel Resort is
 Barangaroo South  Consultation Summary Report

anticipated to be completed in 2019.

We encourage you to visit the
website for updates closer to this
time.
Thank you once again for taking an
interest in Australia’s most
significant private development.

32 JBA  13351
Barangaroo South  Consultation Summary Report

6.0 Next steps

Following lodgement of the SSDA and ongoing throughout the life of the project,
Crown Resorts will undertake further detailed consultation with the relevant
agencies and stakeholders above and with:
 NSW Government Agencies:
– NSW Planning and Environment – workshop to be held in 2015
– Office of Environment and Heritage
– Transport for NSW
– Sydney Harbour Foreshore Authority
– Roads and Maritime Services
– Housing NSW
 Maritime users:
– Ferry operators/Transport for NSW
– Commercial cruise businesses at King Street Wharf
 Powerhouse Museum
 Sydney Observatory
 Environmental Protect Authority
 Local schools
 Local university/TAFE
 Taxi Council
 Bus and Coach Association
 Community groups:
– Barangaroo Community Liaison Group
– Kent Street Residents Group
– Walsh Bay Precinct Committee
– Millers Point Estate Advisory Board
– Millers Point Social Housing Committee
– Millers Point Owners Association
– Friends of Millers Point.
 Barangaroo South  Consultation Summary Report

7.0 Attachment A – Communication

materials
7.1 Postcard

34 JBA  13351
Barangaroo South  Consultation Summary Report

7.2 Website www.crownsydney.com.au

 Barangaroo South  Consultation Summary Report

7.3 Consultation brochure A4

36 JBA  13351
Contact Us
For more information about the project or to ask Crown Sydney Hotel Resort
questions of the project team, please visit:
Building Sydney’s First Luxury Six Star
www.crownsydney.com.au Hotel Resort at Barangaroo
Phone: (02) 9956 6962
Email: crownsydney@jbaurban.com.au

Community Consultation
Crown Sydney Hotel
Resort Proposal lsh Bay
Wa

The Crown Sydney Hotel Resort proposal includes
design, construction and operation of a world class, Have your say
six star hotel resort at Barangaroo South, Sydney. Headland
Park We are now seeking community and stakeholder feedback on the proposal to ensure the best outcome is
delivered for this important project. We are committed to community consultation that enables different views
The unique location of the proposal to be voiced and considered as part of the planning process.
creates the opportunity to deliver a
We are undertaking initial consultation prior to lodgement and exhibition of the State Significant Development
landmark building of global significance, Applications for the project, which is expected to occur in 2015. To find out more information about the project
which will boost the economy, create and provide your feedback visit:
thousands of new jobs and contribute
significant tax revenues for NSW . www.crownsydney.com.au
Phone: (02) 9956 6962
Email: crownsydney@jbaurban.com.au
The Crown Sydney Hotel Resort will enable Sydney to
compete with the best cities in the world for events
and conferences and reinforce Sydney as major tourist
destination. Barangaroo
Central
The proposal includes residential apartments, hotel CROWN SYDNEY
The hotel will provide better and safer connectivity to
accommodation, foreshore improvements, VIP HOTEL RESORT
the Sydney CBD and harbourside tourism precinct
gaming facilities, retail, restaurants, cafés and car
parking.
2,300-3,300 jobs during construction and 1,250
during operation of the hotel resort
Crown Sydney Hotel Resort will feature world’s best
practice design to create an internationally renowned
Significant investment in the NSW economy with
project that will complement the surrounding
Hotel $200 million per year during construction $140-$200
areas and be integrated with proposed cultural and million per year of operations
entertainment amenities across the Barangaroo
precinct. This project will contribute to the ongoing
350 hotel rooms and 66 apartments
renewal of an underutilised part of the Sydney
CBD that will eventually include significant mixed Barangaroo
used development outcomes, as well as large scale Dedicated training colleges at Redfern and Penrith
South
recreational areas and parklands.
World Class Design
To be commercially successful, the luxury six star hotel
resort has been located on a high profile waterfront
location on Sydney Harbour. World’s best practice Green Star rating

Restaurants, bars, retail outlets, conference rooms

and pool/spa facilities.
What will the Crown Sydney Hotel
Resort include?
Project background
VIP
Unsolicited proposal process
350 66 6% 610 Ground floor shops,
restaurants and bars
Pool and spa
facilities with In September 2012, Crown Resorts commenced the unsolicited
Hotel rooms Residential of entire floor space (Approximately ) that will look out to VIP rooms and proposals process to seek endorsement from the NSW Government to
and suites apartments is VIP gaming car parking spaces the harbour and the customised
facilities for both residents Barangaroo foreshore treatments enter into an agreement to design, construct and operate the proposed
and visitors. walkway Crown Sydney Hotel Resort. In accordance with the NSW Government’s
Guide for Submissions and Assessment of Unsolicited Proposals the
proposal successfully underwent a staged assessment process.
This process enables the private sector to put forward ideas and
What will the Crown Sydney Resort bring to Sydney? innovations for the development and delivery of new infrastructure
and services in NSW that provide substantial public benefits.
Boosting our economy and making Barangaroo a vibrant destination.
In satisfying the NSW Government’s criteria, Crown Resorts was able
The proposed Crown Sydney Hotel Resort will help to activate the precinct and reinvigorate to demonstrate that the proposal was unique and provided significant
the night time economy. The project will help to increase Sydney’s overnight expenditure by benefits for NSW. These benefits include more jobs, significant revenue
attracting high-yielding international visitors. for the Government, boosting tourism and showcasing Australia
as world leader in achieving a world’s best practice Green Star
Meeting the demands of domestic and international tourism in the Asia-Pacific region. sustainability rating.
The Crown Sydney Hotel Resort will support the NSW Government’s desire to increase local
and international tourism to ensure Sydney remains competitive in the future. Integrated As part of the endorsed proposal, all gaming within the development is
accommodation, retail and entertainment facilities will appeal to the growing Asian tourist restricted to a VIP gaming facility for members and guests, without low
market. limit gaming or poker machines. Crown Resorts is required to make
an upfront payment of $100 million to the NSW Government upon the
Host international government and business events. issue of the VIP gaming licence.

Large scale corporate events and conferences are an important source of revenue for the NSW
and national economy. The Crown Sydney Hotel Resort will enable NSW to compete on an
international level to host events and conferences.
Addressing the shortage of hotel accommodation in Sydney.
In order to meet projected demands for hotel accommodation to support the increasing
tourism sector, a six star hotel resort will help to alleviate the current shortage in Sydney CBD.
Crown Resorts will also deliver a significant increase in gaming tax
revenue for NSW. The total of licence fees plus gaming taxes paid by
Crown Resorts over the first 15 years of full operation is required to
exceed $1 billion.
Completion of the hotel development is also subject to seeking NSW
Planning approval, which is the next phase of the project.

Supporting the sustainability of a global city. Design competition

A world’s best practice Green Star rating.
Providing staff training opportunities.
Crown Resort’s investment and commitment to training staff at the Redfern and Penrith training
centres will benefit the hospitality sector and help meet Sydney’s shortfall in hospitality staff.
Crown Resorts, in partnership with the National Centre of Indigenous Excellence will also
provide training, mentorship and support for the hotel resort’s Indigenous workforce.
To achieve world class design excellence, an international design
competition was conducted under the guidance of an expert
advisory panel. Following an expression of interest process, four of
the world’s leading architecture firms were shortlisted. These firms
have experience in designing similar hospitality projects, large scale
resorts and iconic public buildings. The expert panel unanimously
recommended Wilkinson Eyre Architects as the preferred proponent
and in May 2013 Crown Resorts announced this firm as the principal
architect for the project.