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Competency-Based Learning Material

Sector: AUTOMOTIVE AND LAND TRANSPORT SECTOR

Qualification Title: DRIVING NC II

Unit of Competency: Carry Out Minor Vehicle Maintenance and Servicing

Module Title : Carrying Out Minor Vehicle Maintenance and Servicing

NARVACAN ACADEMY TRAINING CENTER INC.


Brgy. Quinarayan, Narvacan, Ilocos Sur

HOW TO USE THIS COMPETENCY-BASED LEARNING MATERIAL

Welcome to the module in Carry Out Minor Vehicle Maintenance and Servicing
The unit of competency, “Carry Out Minor Vehicle Maintenance and Servicing” is
one of the competencies of DRIVING NC II, a course which comprises the knowledge, skills
and attitudes required for trainee to possess.

This is a Competency Based Learning Material for the Module “Carry Out Minor
Vehicle Maintenance and Servicing. This contains training materials and activities related to
identifying learner’s requirements, preparing session plan, preparing basic instructional
materials and organizing learning and teaching activities for you to complete.

You are required to go through a series of learning activities in order to


complete each of the learning outcomes of this module. In each learning outcome,
Information Sheets, Self-checks, and Task Sheets are available for your further reading to
assist you in the required activities. You are expected to accomplish all the required
activities and to answer the self-check after each learning element.

You are required to obtain answer sheets, which are available from your trainer or at
the end of each learning element, to reflect answers for each self-check. If you have
questions, please do not hesitate to ask your facilitator for assistance.

Remember to:
 Work through all the information and complete the activities in each section.
 Read information sheets and complete the self-check. Suggested references are
included to supplement the materials provided in this module.
 Most probably, your trainer will also be your supervisor or manager. He is there to
support you and show you the correct way to do things.
 You will be given plenty of opportunities to ask questions and practice on the job.
Make sure you practice your new skills during regular work shifts. This way, you will
improve your speed, memory and your confidence.
 Use the Self-checks, Operation Sheets or Task/Job Sheets at the end of each section
to test your own progress. Use the Performance Criteria Checklist or Procedural
Checklist located after the sheet to check your own performance.
 When you feel confident that you have had sufficient practice, ask you Trainer to
evaluate you. The results of your assessment will be recorded in your Progress Chart
and Accomplishment Chart

You need to complete this module before you can perform the next module.

DRIVING NCII
Contents of this Competency – Based Learning Materials

No. Unit of Competency Module Title Code


Carry Out Minor Vehicle Carrying Out Minor ALT723348
Maintenance and Servicing Vehicle Maintenance and
1.
Servicing
Drive Light Vehicle Driving Light Vehicle ALT832302
2.
Obey and Observe Traffic Rules Obeying and Observe ALT832303
and Regulations Traffic Rules and
3.
Regulations
Implement and Coordinate Implementing and ALT832304
Accident-Emergency Procedures Coordinate Accident-
4.
Emergency Procedures

TABLE OF CONTENT
Page No.
How To Use This Competency Based Learning Materials 2
Driving NC II 4
List Of Competencies 4
Table Of Content 5
Module Content --------------------------------------------------------------------- 7
Learning Outcome Summary ----------------------------------------------------- 8
Learning Experiences -------------------------------------------------------------- 10
Information Sheet 1.1-1 ----------------------------------------------------------- 12
Self-Check 1.1-1 -------------------------------------------------------------------- 18
Answer Key 1.1-1 -------------------------------------------------------------------- 19
Information Sheet 1.1-2 ----------------------------------------------------------- 20
Self-Check 1.1-2 -------------------------------------------------------------------- 26
Answer Key 1.1-2 ------------------------------------------------------------------- 27
Task Sheet 1.1-2 --------------------------------------------------------------------- 28
Performance Criteria Checklist 1.1-2--------------------------------------------- 29
Self-Check 1.1-3 --------------------------------------------------------------------- 34
Information Sheet 1.1-4 ------------------------------------------------------------ 36
Self-Check 1.1-4 --------------------------------------------------------------------- 39
Answer Key 1.1-4 ------------------------------------------------------------------- 40
Learning Outcome Summary ------------------------------------------------------ 41
Learning Experiences --------------------------------------------------------------- 43
Information Sheet 1.2-1 ------------------------------------------------------------ 46
Fuel System -------------------------------------------------------------------------- 47
Self-Check 1.2-1 -------------------------------------------------------------------- 49
Answer Key 1.2-1 ------------------------------------------------------------------- 50
Information Sheet 1.2-2 ----------------------------------------------------------- 51
Self-Check 1.2-2 .-------------------------------------------------------------------- 56
Answer Key 1.2-2 ------------------------------------------------------------------- 57
Information Sheet 1.2-3 ----------------------------------------------------------- 58
Self-Check 1.2-3 --------------------------------------------------------------------- 63
Answer Key 1.2-3 -------------------------------------------------------------------- 64
Task Sheet No. 1.2-3 --------------------------------------------------------------- 65
Performance Criteria Checklist 1.2-3 -------------------------------------------- 66
Information Sheet 1.2-4 ----------------------------------------------------------- 67
Self-Check 1.2-4 -------------------------------------------------------------------- 72
Answer Key 1.2-4 ------------------------------------------------------------------- 73
Information Sheet 1.2-5 ----------------------------------------------------------- 74
Effective Workplace Housekeeping------------------------------------------------ 74
Self-Check 1.2-5 -------------------------------------------------------------------- 76
Information Sheet 1.2-6 ----------------------------------------------------------- 78
Answer Key 1.2-6 ------------------------------------------------------------------- 84
Information Sheet 1.2-7 ----------------------------------------------------------- 85
Self-Check 1.2-7 -------------------------------------------------------------------- 88
Answer Key 1.2-7 ------------------------------------------------------------------- 89

MODULE CONTENT
Learning Outcome # 1 Clean Vehicle Unit

Qualification : DRIVING NCII


Unit of Competency: Carry out Minor Vehicle Maintenance and Servicing
Module Title : Carrying Out Minor Vehicle Maintenance and Servicing

Introduction:
This unit involves the skills and knowledge and attitude required to carry out basic servicing
and maintenance of a light vehicle such as cleaning the vehicle. It also includes the action to
implement the vehicle manufacturer’s specification for routine checks and maintenance and
that the vehicle is operational to the requirements of both the workplace and the relevant
road and traffic authority.
Nominal Duration: 20 Hours
Learning Outcomes:
At the end of this module you MUST be able to:

LO1. Clean vehicle unit

LO2. Maintain and service the vehicle system.

ASSESSMENT CRITERIA
1. Vehicle is cleaned as per prescribed procedures using appropriate cleaning supplies,
tools/ equipment and according to occupational health and safety (OHS).

2. Wastes are disposed of as per relevant ordinance, rules or law.


CONTENTS:

1. Procedure for checking and routine service and maintenance of a vehicle


2. Relevant OHS and pollution control procedures
3. Positive Work Values (Honesty, Quality, Common Sense Patience Concern for Safety)
4. 5 S’

Assessment Criteria.

1. Vehicle is cleaned as per prescribed procedures using appropriate cleaning supplies,


tools/ equipment and according to occupational health and safety (OHS).
2. Wastes are disposed of as per relevant ordinance, rules or law.

Conditions

The TRAINEES will be provided with the following:

1. Equipment
Light duty vehicle components -Propeller
Battery -Bolts and nuts tightness
-Tire air pressure -Brake fluid
- Water level -Oil level
- Lights -Fan belt
- Horn -Wheel bearing
- Mirrors
2. Tools and Materials
Cleaning tools and supplies
PPE
Car soap and shampoo
Methodology:
Demonstration
Discussion
Dual Training
Distance Learning
Computer based learning

Assessment Method:
Interview
Direct
Observation
Demonstration of practical skills
Parts of Vehicle and Its Functions

Learning Activities Special Instructions

Read Information Sheet 1.1.1 and answer Self


Read: Information Sheet 1.1-1 on Cleaning
Check 1.1.1
Materials

Refer to Answer Key 1.1.2Compare your answer


Answer Self Check 1.1.2 on Cleaning Materials with the answer key. You are required to get all
answers correct. If not, read information sheets
again to answer all question correctly.

Perform Task Sheet 2. 1-2 on Cleaning Materials Refer to the Performance criteria check list 1.1.2.
Evaluate your work and present to your trainer
for evaluation and recording.
Read: Information Sheet 1.1-3 on Cleaning
Materials

LEARNING EXPERIENCES
Learning Outcome 1: CLEAN VEHICLE UNIT

Learning Activities Special Instructions


Read information sheet in 1.1-1
Cleaning Materials Always remember the different factors in
cleaning vehicle unit
Answer Self -Check 1.1.1. in Cleaning Try to answer self check without looking
materials at the answer key
Perform Task sheet 1.1.1 in cleaning Refer to performance criteria checklist
materials 1.1.1.Evaluate your work and present to
your trainer for evaluation and recording.
Read information sheet 1.1.1. on Try to answer self check without looking
at the answer key

Answer Self check in Try to answer self check without looking


at the answer key

Compare answer using answer key. Try to answer self check without looking
at the answer key

Job sheet in Try to answer self check without looking


at the answer key
Rate your performance using Double Check the answer in case you
performance criteria forgot to answer correctly using self
check

Information Sheet 1.1-1


Cleaning Materials
Learning Objectives:
After reading this INFORMATION SHEET, YOU MUST be able to:
1. Identify cleaning materials according to the prescribed standard requirement in cleaning
light vehicle;
2. Give examples of the prescribed cleaning materials based on the standard requirements
in cleaning light vehicle: and
3. Classify the prescribed cleaning materials based on standard requirements
In cleaning light vehicle.

Introduction:
Ample knowledge of the technician about car cleaning agents and appropriate tools/
equipment contribute much in order to have a well maintained light vehicle.
Cleaning Agents

Soap
Soap is an excellent cleanser because of its ability to act as an emulsifying
agent. An emulsifier is capable of dispersing ne liquid into another immiscible
liquid. This means that while oil (which attracts dirt) doesn’t naturally mix
with water, soap can suspend oil/dirt in such a way that it can be removed.

Car Shampoo
Car shampoo is a specially formulated cleaning liquid that is used in
combination with a wash mitt to clean a car in a safe way. It is recommended
to wash a car with a proper car shampoo and the 2 (or 3) bucket method.

Absorbent Cloth
A piece of cloth used for cleaning, washing or dusting. Cleans car
windshield bumpers and wheels. All purpose cloth for dusting, scrubbing
and washing. Superior performance for lifting dirt and grime.

Polish
Polishing is a board term for a range of process designed to either
remove or mask sub-surface paint defects and greatly enhance surface
gloss in readiness for sealant or wax protection. In this guide, find out
about what polishing does and why it is the secret to achieving an
amazing finish, how to assess the condition of automotive paint, what
the differences are between compounds, polishes, glazes and chemical
paint cleaners, how to polish your paint effectively by hand and how to
polish your paint safely by machine.

Wax
Using a car polish regularly will give our paintwork a dazzling finish it
also protects the paint from the elements as well as providing long –
lasting protection from things like grime and pollution. This can help to
reduce the effects of wear and tear on your bodywork and retain your
car’s value.

Air Fresheners
The main function of an air freshener is to eliminate or mask
unpleasant odor or the car. Air fresheners can be found in aerosol cans,
candles, gels and heat-releasing products. Generally air fresheners only
mask the existing odor by emitting a scent that is stronger than the bad
odor.

Pail
A bucket or pail is typically a watertight, vertical cylinder or truncated
cone with an open top and flat bottom, usually attached to a
semicircular carrying handle called bail.

Broom
A broom is a cleaning tool consisting of stiff fibers attached to and
roughly parallel to a cylindrical handle the broomstick. It is thus a
variety of brush with a long handle .It is commonly used in
combination with a dustpan.
Self-Check 1.1-1

Enumeration :
Direction; Give the 8 cleaning materials used to clean vehicle.

1.________________________
2.________________________
3.________________________
4.________________________
5.________________________
6.________________________
7.________________________
8.________________________

Answer Key 1.1.1

1. Soap
2. Car shampoo
3. Pail
4. Broom
5. Air freshener
6. Wax
7. Polish
8. Absorbent Cloth

Information Sheet 1.1-2


Cleaning tools and Equipment

Learning Objective:
After reading this information, you must be able to:

1. Identify the different cleaning tools and equipment’s to be used in cleaning the
vehicle unit.

Cleaning Tools and Equipment

Vacuum Cleaner

Its compact size and attachments allow you to effectively remove dirt,
dust, crumbs, and debris from the car's interior. The nozzle
attachments reach tight spaces like between seats and crevices. It saves
time and effort compared to manual cleaning, ensuring a clean and
hygienic car interior.

Steam Cleaner
Steam cleaning has become the cleaning method of choice for most
health-savvy households and even medical establishments, and there
are plenty of reasons why. Unlike traditional cleaning methods that can
do more harm than good, steam cleaning has amazing benefits for your
car also.

Car Polisher
A car polisher, also known as a buffer or orbital polisher, is a tool that is
used to apply wax, polish, and other protective coatings to a car's paint. The
tool uses rotating pads to apply the product and buff it to a high shine.

Pressure Washer
A pressure washer is a power tool that sprays water at high pressures to
clean large, sturdy surfaces such as buildings, farm equipment and
roads. Pressure washers may be used more often during disaster clean-
up when the risk of injury may be higher.

Car cleaning kits


It contains all the essentials needed to keep your car looking shiny as new.

Hose
A hose is flexible hollow tube designed to carry fluids from one location to
another. Hoses are also sometimes called pipes (the word pipe usually
refers to rigid tube, whereas a hose is usually a flexible one) or more
cylindrical (having a circular cross section).

Car Pressure Washing Tips

Using the Right Cleaning Solution


One of the most important things when using power car wash systems is to use the
correct cleaning solution with it. You should only use cleaning solutions that are meant to be
used with pressure washers. Anything else could cause more damage both to the machine
and the surface you are trying to clean. In the end it can cause more damage than what you
were trying to clean in the first place. This means no laundry detergent or bubble bath.
When you are done washing your car, you want to thoroughly rinse out the tank. This is to
make sure that there is no leftover chemical residue. While the cleaning solutions are
designed to be harmless for humans, residual chemicals and moisture could lead to the
growth of mold or fungi.

If you have mixed the chemicals and water properly in your tank according to the
instructions on the bottle, it should be easy to completely rinse your tank. If you have not
mixed them properly, there is likely to be more residue than normal meaning it might take a
little extra elbow grease to clean it out completely.

A pressure washer can help you quickly clean large areas of all kinds of hard outdoor
surfaces. You can use a pressure washer to spray off a wooden deck, siding, a car or a
concrete surface such as a patio, walkway or driveway. They're great for when the old
"brush and soapy water" routine would take forever. Pressure washing is also useful
because it can get rid of some of those hard-to-deal-with soils like grease, tar, gum, wax or
even rust.

A pressure washer is useful for cleaning any exterior surface that has caked-on dirt, grease,
plant residue or other material across a large surface area.
To prevent injury, avoid pressure-washing anything living, whether it's people, animals or
plants. If you're pressure-washing near plant beds, use garbage bags or other plastic
coverings to keep the spray from damaging your plants.

Since pressure washers are mainly used for larger or dirtier jobs, it also doesn't make a ton
of sense to use them on very small areas, unless it's a stain that you just can't get rid of. If it
takes longer to pull the machine out and set it up than the amount of time you'll be using it,
consider cleaning by hand.

Car Pressure Washers and Tires


Car wash systems featuring self-car wash options offers convenience to those who prefer to
wash a vehicle themselves, but many customers are unaware that the pressure washer car
wash can be hard on their tires. A recent edition of Popular Mechanics advises against using
pressure washer car wash nozzles to close. The problem comes when using the spray to the
sidewalls close to the sidewalls, where water pressure changes can damage tire structure.
Simply lowering the pressure doesn’t help the trouble is caused by alternating water
pressure. Posting signs in the car wash system area with a warning to keep the spray a
reasonable distance from the sidewalls protects car wash owners from complaints and
possible liability.

Safety Guidelines for Pressure Washing a Vehicle

Before starting to car pressure washing keep a few safety guidelines in mind.

o Remove all jewelry, watches and rings from your hands to prevent scratching or
injuring yourself.
o Do not use a ladder since the back kick of the pressure washer could knock you off.
o Never point the power washer at another person. Although the nozzle may look like
a spray gun ,it is very powerful and can hurt a person.
o Do not attempt to rinse your feet or hands with a jet since it will peel your skin right
off.
o Wear protective eyewear and wet weather clothing to stay dirt while you power
wash your vehicle.

Steps in Cleaning Vehicle Unit

1. Park the car out of direct sunlight. This prevents premature drying which can leave
splotches on the paint.
2. Fill a bucket with water and add carwash soap in the quantity directed on its bucket.
3. Fill another bucket with plain water.
4. Hose off the car to loosen the dirt .Don’t uses a strong jet, as this can rub girt over
the paint and scratch it.
5. Soak a large wash mitt on sponge in the soap water; begin applying it to the car. Do
not use a brush on the car body, this will leave little scratches.
6. Wash the car section by section starting at the top. Circle around the car several
times, washing lower areas with each round.
7. Rinse the dirt out of the wash mitt or sponge in the bucket with plain water
frequently.
8. After one section is washed, rinse it with the hose moving on. You don’t want the
soap to dry on the paint and stain it.
9. As you progress keep the entire car wet as this will prevent droplets from drying on
the paint and leaving water-spots. You want to be dry the car with towels before it
airs dries.
10. Scrub the lower body and the wheel last, as these are the dirtiest, grittiest parts. It is
a good idea to use a separate wash mitt or sponge on the bottom.
11. Use a long, skinny wheel brush for cleaning the openings of the wheels. If the wheels
are very glossy, instead use a sponge or mitt to clean them just as you would the car
body after hosing off as much of the extra dirt.
12. Clean the tire sidewalls with a plastic brush.
13. At some point rinse sidewalls with a plastic brush. From various angles with a spray
nozzle. This is particularly important when the car has been exposed to salt.
14. Dry the vehicle with fresh towels.
TASK SHEET 1.1-2
TITLE Clean Vehicle Unit
PERFORMANCE OBJECTIVE Given the appropriate equipment, supplies and materials, YOU
MUST be able to clean vehicle unit according to Occupational
Health and Safety.(OHS)
SUPPLIES AND MATERIALS  Clean water, soap, sponge, hose, absorbent cloth, pail
or bucket
EQUIPMENT  Light vehicle

STEPS/PROCEDURE Steps in Cleaning Vehicle Unit


1. Park the car out of direct sunlight. This prevents premature
drying which can leave splotches on the paint.
2. Fill a bucket with water and add carwash soap in the
quantity directed on its bucket.
3. Fill another bucket with plain water.
4. Hose off the car to loosen the dirt .Don’t uses a strong jet,
as this can rub girt over the paint and scratch it.
5. Soak a large wash mitt on sponge in the soap water; begin
applying it to the car. Do not use a brush on the car body,
this will leave little scratches.
6. Wash the car section by section starting at the top. Circle
around the car several times, washing lower areas with
each round.
7. Rinse the dirt out of the wash mitt or sponge in the bucket
with plain water frequently.
8. After one section is washed, rinse it with the hose moving
on. You don’t want the soap to dry on the paint and stain it.
9. As you progress keep the entire car wet as this will prevent
droplets from drying on the paint and leaving water-spots.
You want to be dry the car with towels before it airs dries.
10. Scrub the lower body and the wheel last, as these are the
dirtiest, grittiest parts. It is a good idea to use a separate
wash mitt or sponge on the bottom.
11. Use a long, skinny wheel brush for cleaning the openings of
the wheels. If the wheels are very glossy, instead use a
sponge or mitt to clean them just as you would the car body
after hosing off as much of the extra dirt.
12. Clean the tire sidewalls with a plastic brush.
13. At some point rinse sidewalls with a plastic brush. From
various angles with a spray nozzle. This is particularly
important when the car has been exposed to salt.
14. Dry the vehicle with fresh towels.

ASSESSMENT METHOD Demonstration


PERFORMANCE CRITERIA CHECKLIST 1.1-2
Cleaning Vehicle Unit

Trainee’s Name________________________ Date;__________________

CRITERIA YES NO

Did I?....

Park the car out of direct sunlight?


Set everything you will need near the car?

Fill a bucket with water and add carwash soap?

Fill another bucket with plain water?


Hose off the car to loosen the dirt?
Soak a large wash mitt or sponge in the soapy water?
Wash the car section by section starting at the top?
Rinse the dirt out of the wash mitt or sponge in the bucket with plain
water frequently?
Wash: rinse it with the hose before moving on?

Keep the entire car wet?

Scrub the lower body and wheel last?

Use a long skinny wheel-brush for cleaning the openings of the wheels?

Clean the tire sidewalls with a plastic brush?

Rinse the bottom of the car?


Dry the vehicle with fresh towels?

Comments/ Suggestions
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________

Trainer: Date:

________________________________ __________________

Information Sheet 1.1-3


Relevant OHS and Proper Disposal of Wastes

Learning Objectives:
After reading this INFORMATION SHEET, YOU MUST be able to:

1. Identify the Relevant OHS and Proper Disposal of Wastes;

2. Discuss the Relevant OHS and Proper Disposal of Wastes;

3. Categorize the Relevant OHS and Proper Disposal of Wastes.

Introduction

Keeping your auto shop tidy begins with understanding the big picture. From garage layout
ideas that acknowledge the areas that might get greasy and oily to carving out spots to stay
spotless, we know auto shop organization is not only productive, it helps employees and
customers to see how much you care about your business.

These ten tips can help make cleaning an auto garage a snap.

Out Front

Customers are your business’ lifeblood, so make sure the customer areas are always kept
clean and inviting.
Remember:

1. Keep the bathroom clean — Auto shops are infamous for unpleasant bathrooms, so strive
to ensure your facilities are checked a few times a day, even if you engage a cleaning
service; customers expect cleanliness and sanitary bathrooms.
2. Schedule cleaning times — whether it is the shop manager or a rotating crew from the
bays, someone needs to keep the customer waiting area tidy throughout the day; this same
concept will apply to the work areas.

3. Hire professional cleaners — A cleaning service to come in after hours can keep the
customer area looking great, even if you only schedule them for twice a week.

Work Areas

Every mechanic should be responsible for cleaning her or his work area as the work
unfolds.As tempting as it is to simply leave behind greasy tools, empty equipment boxes or
dirty rags to move on to the next paying job, your garage will quickly look shabby very
quickly if everyone does so.

When every employee is responsible for her or his own area, nobody can make excuses
about being too busy or doing someone else’s job for them.

Here are some other tips:

1. Keep inventory well stocked

2. Provide enough hand tools for everyone to prevent wasted time waiting for
shared tools
3. Provide proper tool storage and security, so no hand tools or power tools are
lost or stolen.

4. Do not overlook the larger equipment, like floor cranes or air compressors;
they need regular cleaning even if they are shared by everyone.

Mobile Storage

An ideal way to keep often-used items like oil filters, bolts, springs, trim screws and clevis
pins is with mobile storage. Items that are shared among bays can be available to all your
mechanics. Mobile storage also helps keep horizontal work surfaces
clear, so benches do not get cluttered up with jars, bins, and boxes.

With every mechanic responsible for his or her own work area,
you need to ensure they have the tools and equipment they need. Turn to the complete
selection of tools, equipment and supplies from Mechanic Outlet.

Whether in search of an 850-piece mechanic’s tool set or just a


humble rolling work seat, you will find everything you need to keep
your shop clean, productive, and tidy at Mechanic Outlet

How to Properly Store Motor Oil


Some drivers like to store oil for future oil changing needs. Keep
the container sealed and in a cool, dark place to make your oil last
longer.

Some drivers like to stock up on motor oil for their future oil changing needs. By storing
motor oil according to its manufacturer’s directions, you can
prolong its shelf life for up to 5 years. Typically, manufacturers recommend that you store
the motor oil at a temperature between 40 degrees and 85 degrees Fahrenheit. Although
motor oils contain additives that keep them stable at temperatures below 0ºF or above
100ºF, extreme fluctuations can affect their viscosity or thickness and, therefore, their
ability to protect your engine.

If the viscosity or thickness of the motor oil is too high, it will not be able to flow freely and
reach all the components of the engine. On the other hand, if the motor oil viscosity is too
thin, it will not be able to coat the parts of the engine effectively and prevent friction when
the engine functions.

Precautions to take when storing motor oil

• If the container or bottle of the motor oil remains sealed and unopened, it will last longer.

• Store the motor oil in a dry environment. Moisture entering the container reacts with the
oil and creates solid particles that contaminate the oil. Microbes can also form in the motor
oil.

• Protect the container from dust so the quality of the motor oil does not degenerate.

• It is essential that you store containers away from sources of high heat and fire hazards.
Motor oil belongs to the category of Class II flammable hazard. This indicates that it has a
flash point of between 420 and 485ºF, making it susceptible to catching fire at high
temperatures.

Keep in mind

• If your motor oil contains rust inhibitors, it will have a


shorter shelf life and you need to use it up within a short time.

• Used containers have vacant space in them. At high storage


temperatures, air exits out of the bottle of motor oil. At low
temperatures, air is sucked into the container. Water condensing in the
bottle as a result can transfer into the engine when you use the motor
oil.

• Undisturbed bottles of motor oil can develop some amount


of sedimentation but that will not affect its usability or effectiveness.
Storing and disposing of used motor oil

Used motor oil contains several contaminants and impurities


that can cause serious damage to the environment if not stored and
disposed of properly. You can deposit the used motor oil at the
appropriate facilities or service stations for recycling and refining.
However, before you do, be sure to take the proper precautions when
storing the containers.

• Never allow motor oil to spill on the ground.

• Store the used motor oil in clean, plastic containers


or tanks after checking them carefully for leaks, or rust.

• Make sure you label each container or tank carefully


as ―Used Motor

Oil.‖

• If you’re storing used motor oil for a longer period,


make sure you conduct regular checks on the containers for
deterioration.

• Never store used motor oil in containers that


previously held food, beverages or any other chemicals.

• Take care that the used motor oil does not mix with
paint, solvents or antifreeze.

• Make sure that the storage area is secure and does


not present a safety hazard for people living or working around it.
Self-Check 1.1-3
Relevant OHS and Proper Disposal of Wastes

Enumeration :
Direction; Give 5 tips on how to maintain the shop cleanliness.

Answer Key 1.1.3


Relevant OHS and Proper Disposal of Wastes

Enumeration:
1. Keep the bathroom clean
2. Schedule the cleaning time
3. Hire professional cleaners
4. Keep inventory well stocked
5. Provide enough hand tools for everyone to prevent wasted
time waiting time waiting for shared tools
Information Sheet 1.1-4
Care of Cleaning Tool and Equipment

Learning Objectives:
After reading this INFORMATION SHEET, YOU MUST be able to:
1. identify the care and use of cleaning tools and equipment;
2. discuss the care and use of cleaning tools and equipment;
3. categorize the care and use of cleaning tools and equipment.

Introduction:
The last part of cleaning a vehicle unit element is that technician
should always know how to clean the tools and equipment that has been
used in cleaning of the light vehicle.

1. Stay on top of large machinery operator


training .

Many types of large machinery have


multiple operators. One of the
ongoing inspections on any checklist
should be overseeing the correct
operation of the equipment.
Large machinery should be inspected as soon as it is purchased. Operator training is
usually done at that point, but training needs to be kept up. Employees
come and go, skills become rusty and poor operation leads to breakdowns.

Operator manuals can be revised for the specific work situation. They
can be rewritten in simpler language. A short manual can be provided to each
operator for easy reference. And, if you operate in a paperless environment, you can
rest assured operators use the most current version of each manual.

One other note is to identify best practices, which can then be applied
to other facilities or geographic locations. The knowledge you learn about
how to maintain your equipment can become quite valuable – be sure to
best leverage this important knowledge and use it at every applicable
location.

2. Add and test lubricants frequently


Lubricants reduce friction around any moving part. A schedule of good lubrication
maintenance extends the life of large machinery equipment and parts.

Lubrication is one of the first and most important of maintenance


checks. Look for signs of excess oil or grease build-up on pistons. Check for
leaks around oil seals.

Be sure to use the right lubricant. There are specific kinds of


oil and grease for every component. Check the manufacturer’s recommendations. Getting
the lubricants checked is a good way to diagnose
problems with large machinery. Experts analyze particles in the used
oil. The makeup of any contaminants will indicate which part may be
suffering from wear or breakdown.

3. Check for signs of wear

Vibration, shock, high temperatures, friction and


age all contribute to the
breakdown of parts in heavy machinery.

• Vibration can come from gears and belts that are


out of alignment Shock
can come from accidents and from poor operator
technique

• High temperatures can come from extended use, friction,


poor lubrication and worn parts, among other reasons

• Age affects many key components. Over time, belts will


warp. Seals will dry and crack. Bolts will loosen and stretch
out of shape. Age is a factor to monitor in equipment.

Should you discover wear and tear on any moving parts within
your heavy equipment, be sure to quickly perform the necessary
replacement of any worn parts.

4. Keep large machinery clean, and maintain a clean


environment

There are many seals and filters in place on heavy machinery


to keep working parts clean and free of contamination. Seals should
be inspected regularly to make sure they’re in good condition. Filters
should be inspected and changed regularly. Breathers should be kept
clean to avoid creating a vacuum in the cab which will suck
contaminants into the cab. The electronics in the cab are susceptible
to breakdown if contaminated. This impacts the clutch, for example.

Large machinery should be stored in a shed or other building if


at all possible. Exposure to wind and weather can lead to rust and
rot. The machinery should be run periodically if it is not in use.

5. Have a maintenance and repair schedule, and keep


good records

Fluids, tires, tracks and electrical systems are among the


components that have to be checked regularly for preventive
maintenance. Know what needs to be inspected and when. Here are
some examples.

• Power transmissions have many moving parts that need to


be maintained in top condition. Gearboxes need to be checked for
lubrication, vibration and damage to parts.

• Friction materials, seals, gaskets and bearings all need to


be inspected for wear and replaced. Gears and shafts usually last
a long time and don’t need to be replaced often, if at all.
• Drive train components need constant monitoring. Check
pulleys and vbelts on CVT transmissions for alignment and wear.
Check sprockets for correct meshing with chains and for breaks.

• Test the oil to diagnose problems. Change filters frequently.

• Bearings keep great amounts of force running smoothly and


are vital to large machinery performance. Check bearing
lubrication often. Maintaining bearings well extends their life.

• Lubricate gears frequently.

• Do a seal check to prevent bearing raceway contamination?

• Run torque checks on the bolts. Bolts can elongate and


creep over time.

Self-Check 1.1-4
Care and Use of Cleaning Tool and Equipment
Enumeration :
Direction: Give 5 five tips on how to maintain operating condition of the cleaning tools and
equipment.
1.___________________________
2.___________________________
3.___________________________
4.___________________________
5.___________________________
Answer Key 1.14
Care and Use of Cleaning Tool and Equipment

Enumeration:
Direction: Enumerate the five tips on how to maintain operating condition of cleaning tools
and equipment.

1. stay on top of large machinery operator training


2. add and test lubricant frequently
3. check for sign of wear
4. keep large machinery clean and maintain a clean environment
5. have a maintenance and repair schedule, and keep good records
Learning Outcome # 2 Maintain and Service the Vehicle System

CONTENTS:

1. Basic Principles of Operation of Vehicle System Such as Electrical System, Fuel System,
Cooling System, Steering System, Exhaust System, tires and Brakes

2. Routine Service and Maintenance of Light Vehicle

3. Minor Routine Repair and Servicing

4. Diagnosis of Vehicle Faults and Irregularities and major


Repair and Service Requirements;

5. Housekeeping;

6. Writing and Documenting Service and Maintenance Reports

7. Care and Use of Tools for Routine Maintenance and


Servicing

Assessment Criteria.

1. Undertake minor routine checks based on manufacturer’s manual.

2. Undertake minor routine repair and servicing in accordance with occupational health and
safety procedures and manufacturer’s manual.

3. Inspect brakes and undertake appropriate action in accordance with manufacturer’s


specification.

4. Identify and refer complex repair and service requirements following workplace
procedures.

5. Keep and update records of routine servicing, maintenance in accordance with workplace
procedures.

Conditions

The TRAINEES will be provided with the following:

Tools

• Wrench
• Screw drivers
• Multi tester

Equipment
• Vacuum cleaner
• Steam cleaner
• Mop and basket
• Pail
• Polisher
• Broom
• Hose
• Pressure Washer

Materials/ Supplies
• Soap
• Car Shampoo
• Clean water
• Absorbent Cloth Pail
ASSESSMENT METHOD:
• Observation
• Interview
• Written Examination
• Demonstration of practical skills
Maintain and Service Vehicle System

Learning Activities Special Instructions

Read: Information Sheet 1.2-1 on Basic Read Information sheet 1.2.1 and answer SELF-
Principles of and answer SELF-CHECK 1.2- CHECK 1.2.1
1.Operation of Vehicle System
Such as Electrical System, Fuel
System, Cooling System,
Steering System, Exhaust
System, tires and Brakes.

Refer to ANSWER KEY 1.2-1


2. Answer SELF-CHECK 1.2-1 on Basic Principles Compare answer with the answer key.
of Operation of Vehicle System Such as Electrical You are required to get all answers correct. If
System, Fuel System, not, read information again to answers all
Cooling System, Steering System, Exhaust questions correctly.
System, tires and brakes.

Read INFORMATION SHEET 1.2-2


3. Read INFORMATION SHEET 1.2.2 ON Routine and answer SELF-CHECK 1.2-2.
Service and Maintenance of Light Vehicle.

4.Answer SELF –CHECK 1.2.2 on Routine Service Refer to ANSWER KEY 1.2.2
and Maintenance of Light Vehicle Compare answer with the answer key. You are
require to get all answer correct. If not read
information again to answer all questions
correctly.

5.Read INFORMATION SHEET 1.2.3 on Minor Read INFORMATION SHEET 1.2.3 and answer
Routine Repair and Servicing. SELF-CHECK 1.2.3
6.Answer SELF-CHECK 1.2.3 on Minor Routine Refer to ANSWER KEY 1.2.3
Repair and Servicing. Compare answer with the answer key. You are
require to get all answer correct. If not read
information again to answer all questions
correctly

7. Perform TASK SHEET 1.2.3 on Minor Routine Refer to PERFORMANCE CRITERIA


Repair and Servicing. CHECKLIST1.2.3 evaluate your work and present
to your trainer for evaluation and recording.

8.Read INFORMATION SHEET 1.2.4 on Diagnosis Read INFORMATION SHEET 1.2.4 and answer
of Vehicle Faults and Irregularities and Major SELF-CHECK 1.2.4
Repair and Service Requirements.

9.Answer SEF-CHECK 1.2.4 on Diagnosis of Refer to ANSWER KEY 1.2.4


Vehicle Faults and Irregularities and Major Repair Compare answer with the answer key. You are
and Service Requirements. require to get all answer correct. If not read
information again to answer all questions
correctly

10. Read INFORMATION SHEET 1.2.5 on Read INFORMATION SHEET 1.2.5 and answer
Housekeeping SELF-CHECK 1.2.5

11. Answer SELF-CHECK 1.2.5 on Housekeeping Refer to ANSWER KEY 1.2.5


Compare answer with the answer key. You are
require to get all answer correct. If not read
information again to answer all questions
correctly
12.Read INFORMATION SHEET 1.2.6 on Writing Read INFORMATION SHEET 1.2.6 and answer
and Documenting Services and Maintenance SELF-CHECK 1.2.6
Reports.

13. Answer SELF-CHECK 1.2.6 on Writing and Refer to ANSWER KEY 1.2.6
Documenting Services and Maintenance Reports. Compare answer with the answer key. You are
require to get all answer correct. If not read
information again to answer all questions
correctly

14. Read INFORMATION SHEET 1.2.7 on Care and Read INFORMATION SHEET 1.2.7 and answer
Use of Tools for Routine Maintenance and SELF-CHECK 1.2.7
Servicing.

15. Answer SELF-CHECK 1.2.7 on Care and Use of Refer to ANSWER KEY 1.2.7
Tools for Routine Maintenance and Servicing. Compare answer with the answer key. You are
require to get all answer correct. If not read
information again to answer all questions
correctly
Information Sheet 1.2-1
Cleaning Materials

Learning Objectives:
After reading this INFORMATION SHEET, YOU MUST be able to:

1.identify the Basic Principles of Operation of Vehicle System;


2.practice the Basic Principles of Operation of Vehicle System;
3.apply the Basic Principles of Operation of Vehicle System.

Introduction

Light vehicle consists of the different system. As a technician,


you should be able to identify and learn their functions in order to
operate it properly.

CAR ELECTRICAL SYSTEM: THE BASICS

Today’s vehicles are made up of a number of systems working together in harmony. It


would be impossible to remove one of these systems (fuel, for
example) and still have a car that drives. So while you can’t necessarily say the car electrical
system is the ―most important,‖ it does come pretty close especially as the technology
veers toward a hybrid and electric future.

Here is a quick overview of electrical system components and a look into how conventional
gas engine-powered vehicles use electricity.

It’s Electric

―Electricity‖ refers to electron flow through a circuit where one


end is positive and the other negative. Actually, every object has an
electrical charge, but most are so small they are impossible to detect.
To power something like a motor, we have developed man made
chemical cells with high electric potential: batteries. Batteries in turn
lend power to starting, charging and security systems, lights, ABS,
computers, sensors, climate control and onboard accessories. They
are probably the first thing you think of when you hear about electricity in automotive
applications, but batteries are far from alone
in running the system.

AC/DC
There are two types of electricity, alternating current (AC) and
direct current (DC). When batteries discharge they emit a constant
DC power in one direction, supplying electricity through the positive
terminal to the negative. Most automotive components require this
DC charge to work properly, but it is limited because batteries will
eventually discharge completely, with no remaining power to give.

To address this problem, cars also have alternators.


Alternators are actually small generators capable of turning
mechanical into electrical energy. Driven by the engine belt,
alternators use a small signal from the battery to energize a field
current that turns a rotor inside a set of stators. Since this energy is
driven by the polarity of magnetic fields, the current produced as a
result changes direction as the rotor turns, producing current in
opposite or alternating directions (hence AC). Alternators produce
significantly higher currents than initially supplied by the battery, so
they are used to recharge the battery itself and power other electrical
components.

FUEL SYSTEM

The function of the vehicle fuel


system is to store and supply fuel
to the engine. The engine intake
system is where the fuel is mixed
with air, atomized, and vaporized.
Then it can be compressed in the
engine cylinder and ignited to
produce energy or power. Although
fuel systems vary from engine to
engine, all systems are the same in that they must supply fuel to the
combustion chamber and control the amount of fuel supplied in
relation to the amount of air.

The fuel is stored in the fuel tank and the fuel pump draws fuel from
the tank. It then travels through the fuel lines and is delivered it
through a fuel filter to the fuel injectors (carburetors and throttle
body injection were used on older vehicles). As the fuel is delivered,
the final conditions for providing complete combustion are
atomization and the spray pattern of the fuel. Atomization is
accomplished as a result of the injection pressure, due in part to the

diameter of the holes in the injector. The spacing, angle and number
of holes in the injector tip determine the spray pattern.

Depending on whether your vehicles fuel system is a return


type or return less type system, the fuel pressure is regulated
differently. A return type system has a fuel pressure regulator that
varies the fuel pressure based on the amount of vacuum from the

intake system. This is so the amount of fuel pressure and flow of fuel
as it reaches the injectors remains consistently the same. Whereas a
return less type system uses the powertrain control module (PCM) to regulate fuel delivery.
There is a fuel pressure sensor mounted to the supply rail of the fuel injectors to allow the
PCM to monitor fuel pressure. When the fuel pressure and flow starts to drop due to
increase of engine speed or load the PCM compensates by increasing injector duration
and/or operating
speed of the fuel pump.

The basic symptoms of any type of vehicle fuel system that is showing
signs of wear or deterioration are:

Difficult Engine Starting

• Slow or Hesitation at Acceleration


• Stalling While Driving
• Intermittent Power Loss
• Check Engine Light or Service Engine Soon Light Illuminated
• Engine Idling Rough
• Excessive Engine Smoke
• Noticeable Fuel Odors
• Decreased Fuel Economy

If you notice any of these types of symptoms, we recommend having it checked out before
something fails on your vehicle and leaves you stranded.

The fuel pressure, flow and operation of the fuel system components will need to be tested
in order to diagnose the problem.

Maintenance on the fuel system is pretty simple. The main component is to keep clean fresh
fuel in your vehicle. Contamination and debris are the number one cause of fuel system
failures. If your vehicle is equipped with an inline fuel filter it is recommended that the filter
is replaced on a yearly basis or approximately every 15,000 miles. Having the fuel system
cleaned approximately every 20,000 miles with a professional decar-boning and fuel system
cleaning service to keep the buildup of fuel byproducts to a minimum.
Self-Check 1.2-1
Basic Principles of Operation of Electrical and Fuel

True or False:

Direction: Read the following statements and tell whether it is


correct or not. Write T if the statement is correct and F if the
statement is wrong. Write your answer in a ¼ sheet of pad paper.

1. Contamination and debris are the number one cause of


fuel system failures.

2. The fuel is stored in the fuel tank and the fuel pump
draws fuel from the tank.

3. There are three types of electricity, alternating current


(AC) and direct current (DC) and alternating direct (AD).

4. ―Electricity‖ refers to electron flow through a circuit


where one end is positive and the other negative.

5. Alternators produce significantly higher currents than


initially supplied by the battery, so they are used to
recharge the battery itself and power other electrical
components.

Answer Key 1.2.1

True or False:
1. T
2. T
3. F
4. T
5. T

Information Sheet 1.2-2


Routine Service and Maintenance of Light Vehicle
Learning Objectives:
After reading this INFORMATION SHEET, YOU MUST be able to:
. identify the routine service and maintenance of light
vehicle;
2. discuss the routine service and maintenance of light
vehicle; and
3. apply the routine service and maintenance of light
vehicle.

Introduction

In this information sheet technician must learn how service


the light duty vehicle not only by familiarizing its system but
also on how to apply the maintenance procedure

Series of maintenance procedures carried out at a set time


interval or after the vehicle has travelled a certain distance. in a service schedule and some
modern cars display the due
date for the next service electronically on the instrument panel.

The completed services are usually recorded in a service


book which is rubber stamped by the service center upon
completion of each service. A complete service history usually
adds to the resale value of a vehicle.

Contents

1. Scheduling
2. Common maintenance
3. See also
4. References
5. Scheduling

The actual schedule of car maintenance varies depending on


the year, make, and model of a car, its driving conditions and
driver behavior. Car makers recommend the so-called extreme
or the ideal service schedule based on impact parameters such
as

 Number of trips and distance travelled per trip per


Day
• Extreme hot or cold climate conditions
• Mountainous, dusty or de-iced roads
• Heavy stop-and-go vs. long-distance cruising
Towing a trailer or other heavy load Experienced service
advisors in dealerships and independent shops
recommend schedule intervals, which are often in
between the ideal or extreme service schedule. They base
it on the driving conditions and behavior of the car
owner or driver.

Common maintenance
Maintenance tasks commonly carried out during a motor
vehicle service include:

 Change the engine oil

 Replace the oil filter

 Replace the air filter

 Replace the fuel filter


 Replace the cabin filter

 Replace the spark plugs

 Tune the engine

 Check level and refill brake, fluid/clutch fluid

 Check Brake Pads/Liners, Brake Discs/Drums, and replace if


worn out.

 Check level and refill power steering fluid

 Check level and refill Automatic/Manual Transmission Fluid


 Grease and lubricate components

 Inspect and replace the timing belt or timing chain if


needed

 Check condition of the tires

 Check for proper operation of all lights, wipers etc.

 Check for any Error codes in the ECU and take


corrective action.

 Wash the vehicle and clean the interiors.

 Use scan tool read trouble code.


Mechanical parts that may cause the car to cease transmission or prove unsafe for the road
are also noted and advised upon. In the United Kingdom, few parts that are not inspected
on the MOT test are inspected and advised upon a Service Inspection, including: Clutch,
Gearbox, Car Battery, and Engine components (further inspections than MOT).

Self-Check 1.2-2
Routine Service and Maintenance of Light Vehicle

Enumeration:
Direction: What are the maintenance tasks commonly carried out during a motor vehicle
service. Write your answer in a ¼ sheet of pad paper.

Answer Key 1.2.2

Enumeration:

1) Change the engine oil


2) Replace the oil filter
3) Replace the air filter
4) Replace the fuel filter
5) Replace the cabin filter
6) Replace the spark plugs
7) Tune the engine
8) Check level and refill brake fluid/clutch fluid
9) Check Brake Pads/Liners, Brake Discs/Drums,
10) and replace if worn out.
11) Check level and refill power steering fluid
Information Sheet 1.2-3
Minor Routine Repair and Servicing

Learning Objectives:
After reading this INFORMATION SHEET, YOU MUST be able to:
1.identify the Minor Routine Repair and Servicing
.2.discuss the Minor Routine Repair and Servicing
3.apply Minor Routine Repair and Servicing.

Introduction
A minor check-up routine should be performed by the technician in
order to insure the safety of the vehicle and the person using it.

Steps on how to perform minor check up:

Step 1: Purchase Oil and Filter

Look in your vehicle's manual to determine what type of oil


and how much to purchase.
Purchase the oil at your local auto parts store.
While there, you can also ask them what type of oil filter
you need for your vehicle.

Step 2: Identify Tools and Materials


Locate all the tools and materials you'll need for the maintenance service and have them
handy so you don't have to search for them while working. You'll need the following tools:

1. Car jack
2. Creeper
3. Basic wrench
4. Screw driver
5. Pressure gauge
6. Air nozzle
7. Filter wrench
8. Socket
9. Air impact wrench
10. Oil Filter
11. Oil
12. Rag
13. Oil pan (no pictured)
14. Funnel (optional)

Step 3: Warm Up and Jack Up Vehicle

Materials Needed for Step: Car Jack

Start vehicle until engine temperature gauge rises about a


quarter of the way. This will allow the oil to drain faster and to
get a thick goop out that is bad for the engine. Find a spot on
the frame of the vehicle preferably to jack up the vehicle high
enough for you to fit under it while on the creeper.

Step 4: Drain Old Oil

Materials Needed for Step:


• Creeper, Wrench,
• Rags,
• Oil
• pan
Locate the oil plug.
 (Manual will describe its location)
 Place pan under the plug to catch oil.
 Remove oil plug with properly sized wrench.
 Once oil has stopped draining, wipe surface clean and put oil plug back in.
 Tighten oil plug securely.

Step 5: Change Oil Filter

Materials Needed for Step:

• Oil Filter Wrench,


• New Oil Filter,
• Rags, Oil Pan, Oil

 Locate the oil filter which is usually close to the oil plug. (Manual will describe its location)
 Unscrew old oil filter using filter wrench and rags.
 Place old oil filter in oil pan with old drained oil.
 Locate the O-ring on the new oil filter and lubricate it with some of the new oil.
 Screw the new oil filter on hand-tight.

Step 6: Add New Oil

Materials Needed for Step:

• Oil
• Funnel (optional)

 Locate and remove the engine oil cap.


 Pour in the predetermined amount of oil.
 Replace engine oil cap.
 Start and run vehicle for a few seconds to allow new oil to circulate through the engine.
 Check to ensure oil level is correct via the dipstick. The Oil Change portion of the service is
now completed!

Step 7: Remove Tires

Materials Needed for Step:

• Car
• Jack,
• Air
• Impact
• Wrench,
• Socket
 If vehicle is not still jacked up, jack up vehicle on one side enough so that both side tires
are off the ground.
 Use air impact wrench and socket to remove all lug nuts from both tires.
 Lift off both tires and set aside.

Step 8: Check Breaks

Materials Needed for Step:


• car
• jack

While the tires are off, look at break pad to make sure there is
plenty of pad left.

Step 9: Rotate Tires and Put Back On

Materials Needed for Step:


• car
• jack,
• air
• impact wrench,
• socket

 Rotate tires. Move front tire to back and back tire to front.
 Place tires back on lugs.
 Screw lug nuts back on.
 Let vehicle off car jack.
 Repeat steps 7 through 9 on opposite side.
Rotate tires and Check Break part of service are now completed.

Step 10: Step 10: Check Tire Pressure


Materials Needed for Step:
• Tire
• Pressure gauge, Air nozzle

 Look on the tires to find the desired PSI the


tires should be inflated to.
 Use pressure gauge to check pressure in all
four tires.
 Use air nozzle to inflate if needed.
Step 11: Check Fluid Levels

Materials Needed for Step:


• This is a good time to check your anti- freeze and whipper blade fluid levels.
• Both levels can be check under the hood and each should be indicated by text to picture
on their caps.

Step 12: Update Records

Materials Needed for Step:


• paper (optional), pen(optional)
Some people just reset their mileage trip so they know when to
perform their next maintenance service.
Another option is to record the service on Mileage paper.
Things to include:
 Current Mileage
 Date
 Services Performed
Self-Check 1.2-3
Minor Routine Repair and Servicing

Enumeration:
Direction: Give enumerate tools and equipment use in minor
routine servicing.

Answer Key 1.2.3

Enumeration:

1. Jack
2. Creeper
3. Basic
4. Wrench
5. Screwdriver
6. Pressure gauge
7. Air nozzle
8. Filter wrench
9. Socket
10. Air impact wrench
11. Oil Filter
12. Oil
13. Rag
14. Oil pan (no pictured)
15. Funnel (optional)
TASK SHEET 1.2-3
TITLE Minor Routine Repair and Servicing
PERFORMANCE Given the appropriate tools/equipment, supplies and materials,
OBJECTIVE YOU MUST be able to demonstrate minor routine repair and
servicing in accordance with occupational health and safety
procedure and manufacturer’s manual.
SUPPLIES AND  Oil, Rag, Funnel (optional), Oil Filter
MATERIALS
EQUIPMENT  Light duty vehicle

STEPS/PROCEDURE Steps in Cleaning Vehicle Unit


1. Purchase Oil and Filter
2. Identify Tools and Materials
3. Warm Up and Jack Up Vehicle
4. Drain Old Oil
5. Change Oil Filter
6. Add New Oil
7. Remove Tires
8. Check Breaks
9. Rotate Tires and Put Back On
10. Check Tire Pressure
11. Check Fluid Levels
12. Update Records
ASSESSMENT METHOD  Demonstration
 Interview
PERFORMANCE CRITERIA CHECKLIST 1.2-3
Cleaning Vehicle Unit

Trainee’s Name________________________ Date;__________________

CRITERIA YES NO

Did I?.
1.Purchase Oil and Filter?

2. Identify Tools and Materials?

3. Warm Up and Jack Up Vehicle?

4. Drain Old Oil?


5. Change Oil Filter?
6. Add New Oil?
7. Remove Tires?

8. Check Breaks?

9. Rotate Tires and Put Back On?

10. Check Tire Pressure?

10. Check Fluid Levels?

10. Update Records?

Comments/ Suggestions

___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________

Trainer: Date:

________________________________ __________________
Information Sheet 1.2-4
Diagnosis of Vehicle Faults and Irregularities

Learning Objectives:
After reading this INFORMATION SHEET, YOU MUST be able to:

5. Label the Diagnosis of Vehicle Faults and Irregularities;


6. Discuss the Diagnosis of Vehicle Faults and Irregularities and;
7. Give examples of Vehicle Faults and Irregularities.

Introduction
An expert technician can easily diagnose vehicle’s faults and irregularities. This knowledge
will contribute greatly to prolong the operational capability of the vehicle.

How to Diagnose Car Problems If You Don't Know Much About Cars

If something goes wrong with your car and you don't know much about car repair, then it's
time to go to the shop and find out what's wrong. However, lots of people are
understandably worried about getting ripped off—mechanics are pretty good at detecting
when a customer doesn't know anything about cars. To avoid this, it's a good idea to narrow
down the possibilities of what's going on inside your car. Your sense of sight, hearing, touch,
and smell are the only tools you'll need.

Warning lights:

The warning lights on your dashboard are the most obvious


starting point. Yet the most common, the Check Engine light, can
be utterly confusing because it can cover problems ranging widely
in severity. Others, like the engine temperature light, tire
pressure light, or oil light are more straightforward to ecipher.
Regardless of what lights up, never ignore it. Delaying a diagnosis
and repair could lead to even bigger problems down the road.

Tire check:

Take a close look at your tires to make sure they're in good


shape. Tires have a tread that increases grip and channels water
away from the contact patch, reducing your chances of
hydroplaning. Maintaining sufficient tread depth is important,
and checking takes a matter of seconds.

Fluid puddles:

If you ever spot fluid collecting underneath your car, it's


cause for concern. Whatever type of fluid it is, it's vital to
your car's reliability and performance. Whether its brake
fluid, steering fluid, coolant, or oil, leaks should be fixed
as soon as possible. Whenever you pull out of a parking
spot, keep an eye out for drips or puddles.

Clunking or creaking:

Worn-out suspension components often make a


clunking or creaking sound. If a suspension strut or
shock is worn out, it can clunk when force is placed
upon it, especially when driving over a bump. Ball joints
and bushings require grease to stay lubricated and
moving smoothly. If the grease dries out, it can creak
like and old staircase.

Ticking or squealing:
Hearing a rapid tick or prolonged squeal can indicate an
issue with a belt under the hood. A loose timing belt can
tick as it slips over the pulleys that connect it to the
camshaft and crankshaft. Squealing, especially when
turning the steering wheel, is often caused by a
stretched out power steering belt or failing power
steering pump.

However, a high-pitched squeal when you push the


brakes probably means that the pads are worn out.
Brake pads have a wear indicator that comes into contact with the rotor as the pad.
Material wears away, letting you know it's time for a new set.
Popping or banging:
Engine backfires occur when fuel ignites when it's not
supposed to, producing a popping or banging noise.
Multiple issues can cause backfires, from worn-out
spark plugs, an imbalanced
Air/ fuel mixture, out-of-sync ignition timing, or dirty
air filters. Regardless of the cause, you should get a
backfiring engine inspected right away.

Grinding:
Grinding is often heard when there's an issue with gears
meshing together, so unsurprisingly transmission
problems cause this noise. Your transmission won't
work well if it has worn out gears or if the fluid is low, so
if you hear a grinding noise along with rough shifting,
you have an idea where to look. Bad brake rotors can
also make a grinding noise, but if they're in good shape.
It could be that some debris is caught in between the
pad and rotor.

Bubbling or gurgling:
This noise usually means there's air mixing with fluid. It
could be a leak in your cooling system, which allows air
into the radiator and increases the chances of
overheating. A blown head gasket can also allow
exhaust to enter the cooling system, which can cause a
bubbling or gurgling sound when the engine is running.

Your own body is also an excellent tool for feeling out


car problems. Maybe you feel an unusual vibration, bumpy ride, or abnormal resistance.
Just keep your hands on the steering wheel and feet on the pedals to detect a problem.

Vibrating or shaking:

Numerous issues can cause shakes and vibrations, so


make sure to inspect them all before coming to a
conclusion. First up, check your wheels tires. It could be
that they're misaligned or out of balance, reducing your
handling and fuel economy while increasing tire wear.
A lug nut could be loose, too. Worn mounts won't hold the engine or transmission tight
against the frame, leading to vibrations.

Failing suspension can also vibrate, since it can't work as well to dampen the normal impacts
your car experiences. Warped brake rotors will vibrate whenever you touch the pedal.
Problems with engine timing can also cause serious shaking. If all that checks out, inspect
the bolts that mount your seat to the floor.

Leaning or pulling:

It's scary when your car pulls in a direction you don't want it to
go. Most often it's a problem with the wheels, tires, steering, or
suspension that causes your car to lean or pull. A fix could be as
simple as inflating your tires, so check their air pressure first.
Failed shocks frequently tilt a car off- balance, which will be
plain to see, but you'll also detect a rough ride along with a
pulling sensation. If a wheel bearing or the steering linkage is
going bad you'll feel a distinct pull. In front-wheel drive cars,
torque steer can also cause a pulling sensation under strong acceleration, but this is normal.

Spongy or low brake pedal:


Brakes are arguably the most important safety system in
your car, so any unusual feeling in the pedal should be taken
care of right away. Spongy brakes don't respond as well and
are
Most often caused by air in the brake lines, or low or old
brake fluid. Low fluid can be topped off, but old fluid absorbs
moisture and can't maintain enough hydraulic pressure to
provide consistent, firm brake feel. Spongy brakes or a pedal
the goes lower than normal can usually be fixed with a brake fluid flush.

Steering feels loose or hard to turn:


Your car should go in the direction the steering wheel is
turned – it's as simple as that. If the steering wheel feels
disconnected or has increased resistance, it's only going to
make it harder for you to safely control your car. Tie rods
and tie rod ends work to connect your front wheels and
steer them together. If the steering wheel feels loose, it's
likely due to an issue with these components. Conversely, if
the steering wheel feels difficult to turn, it's probably an
issue with the power steering system – either the power
steering fluid, pump, or belt.
Mold or mildew:
The nasty smell of mold will make your car an unpleasant
place to be. Start by feeling your carpets and floor mats
for dampness. If they're wet, it could be that there's a leak
somewhere that's letting water into the interior. An old,
dirty cabin air filter could also be the culprit, but
fortunately it's quick and inexpensive to swap in a new
one. Another potential is in the air conditioning system,
with water buildup on the evaporator or in an air vent.

Smoke or burning:
As the saying goes, where there's smoke, there's fire, so if
you smell burning in your car. Diagnose it immediately. If you
notice it when you're braking, it's probably that you're
braking too hard or for too long, causing the brakes to
overheat. You can downshift a few gears. To slow your car
without the brakes. A worn clutch in a manual transmission
vehicle can also produce a smoky smell.

However, it could be a leaking fluid that's burning up on hot engine or exhaust surfaces.
Check inside your engine bay, especially near seals and gaskets, to see if there are any damp
spots that indicate a fluid leak.

Exhaust or fuel:
A hole in the fuel or exhaust system can allow their telltale
odors into the cabin. Regardless of the cause, it's outright
dangerous if you smell either. Car exhaust is rich in carbon
monoxide, which can lead to unconsciousness or death if
inhaled. If this smell. Appears in your car, make sure you drive
with your windows open so fresh air can circulate
Through the cabin until you make a permanent fix.

Sulfur:
The pungent aroma of rotten eggs indicates an issue with the
battery or catalytic converter. Many car batteries are filled with
a mixture of water and sulfuric acid. The water can evaporate
as the battery nears the end of its lifespan, upsetting the
proportions and making the sulfuric acid odor more noticeable. The catalytic converter,
which helps filter exhaust gases, can also start to stink when it's going bad
Sweet:
Coolant, also known as antifreeze, has a uniquely sweet
smell, which likely means you have a coolant leak on your
hands. A coolant leak won't let your engine maintain
correct temperature, increasing the chances of
overheating and serious engine damage.

Being able to fix car problems takes years of experience,


but anyone can at least make an effort to diagnose them.
Next time your car has an issue, don't rely on a mechanic
to tell you what's wrong – use your senses to get an idea of what's causing the problem.

Self-Check 1.2-4
Diagnosis of Vehicle Faults and Irregularities

True or False:

Direction: Read the following statements and tell whether it is correct


or not. Write True if the statement is correct and False if the statement is wrong. Write your
answer in a ¼ sheet of pad paper.

1. Car exhaust is rich in carbon monoxide, which can lead to unconsciousness or death
if inhaled.
2. Grinding is not heard even there's an issue with gears meshing together.

3. Maintaining sufficient tread depth is important, and checking takes a matter of


seconds.
4. The pungent aroma of rotten eggs indicates an issue with the battery or catalytic
converter.

5. A coolant leak won't let your engine maintain correct temperature, increasing the
chances of overheating and serious engine damage.

Answer Key 1.2.4

True or False:
1. True
2. False
3. True
4. True
5. True

Information Sheet 1.2-5


Workplace Housekeeping

Learning Objectives:
After reading this INFORMATION SHEET, YOU MUST be able to:
1. Identify tips for effective workplace housekeeping ;
2. Discuss tips for effective workplace housekeeping; and
3. Perform housekeeping.

Introduction
A conducive workplace should be well-maintained. Everything should be in its proper
places. It reduces the risk of having fire and prevent injuries among workers.

Effective Workplace Housekeeping


To some people, the word ―housekeeping‖ calls to mind cleaning floors and
surfaces, removing dust, and organizing clutter.
But in a work setting, it means much more. Housekeeping is crucial to safe
workplaces. It can help prevent injuries and improve productivity and morale, as well as
make a good first impression on visitors, according to Cari Gray, safety consultant for the
Ohio Bureau of Workers’ Compensation. It also can help an employer avoid potential fines
for non-compliance.

1. Prevent slips, trips and falls


Slips, trips and falls were the second leading cause of nonfatal occupational injuries
or illnesses involving days away from work in 2013, according to data from the Bureau of
Labor Statistics.
OSHA’s Walking-Working Surfaces Standard (1910.22(a)) states that all workplaces
should be ―kept clean and orderly and in a sanitary condition.‖ The rule includes
passageways, storerooms and service rooms. Floors should be clean and dry. Drainage
should be present where ―wet processes are used.

2. Eliminate fire hazard

Employees are responsible for keeping unnecessary combustible materials from


accumulating in the work area. Combustible waste should be ―stored in covered
metal receptacles and disposed of daily.

3. Control dust

Accumulation of more than 1/32 of an inch – or 0.8 millimeters – covering at least 5


percent of a room’s surface poses a significant explosion hazard, according to the Quincy,
MA-based National Fire Protection Association. This dust accumulation is about as thick as a
dime or paper clip.
4. Avoid tracking materials
Work-area mats – which can be cloth or sticky-topped – should be kept clean and
maintained. This helps prevent the spread of hazardous materials to other work areas or
home, Gray said. Check all mats to ensure they are not tripping hazards.

5. Prevent falling objects


Gray noted that protections such as a toe board, toe rail or net can help prevent
objects from falling and hitting workers or equipment.

6. Clear clutter
A cluttered workplace can lead to ergonomics issues and possible injuries because
workers have less space to move.
Self-Check 1.2-5
Workplace Housekeeping

Enumeration:
Direction: Give 6 tips for effective shop housekeeping.

1. ________________________________________________.

2. ________________________________________________.

3. ________________________________________________.

4. ________________________________________________.

5. ________________________________________________.
Answer Key 1.2.5

Enumeration
1. Prevent slips, trips and falls
2. Eliminate fire hazard
3. Control dust
4. Avoid tracking materials
5. Prevent falling objects
6. Clear clutter

Information Sheet 1.2-6


Maintenance Reports
Learning Objectives:
After reading this INFORMATION SHEET, YOU MUST be able to:
1. Enumerate the advantages of having maintenance schedule;
2. Discuss the importance of maintenance schedule; and
3. Apply consistent maintenance schedule.

Introduction

Due to hectic schedules, we are likely to forget even routinely task. One way to avoid
this is to make a maintenance schedule especially in doing maintenance service. This way we
can minimize undone tasks.

Why You’re Routine Car Maintenance Schedule Is So Important


When it comes to basic automotive repairs and maintenance, most
Americans are pretty clueless.
If you’re in this boat, you also probably don’t know how often you should be taking
care of things like oil changes and tire pressure checks.

Luckily, we’re here to help.


Read on to learn more about the importance of a consistent car maintenance
schedule. We’ll also share some basic tips so you can figure out the right schedule for your
vehicle.

Why Your Car Needs Consistent Maintenance

Like anything in your life, your car needs consistent care if you want it to run
efficiently.Some of the benefits that come with keeping up a consistent car maintenance
schedule include:

Save Money
It might seem like you’re spending more money and time by taking your car in for
regular maintenance.
In reality, though, sticking to a car maintenance schedule helps you save money and
time down the road.

For example, the cost of replacing a timing belt before it malfunctions is much lower
than it will be if you wait until it fails and causes additional damage to your engine.

Things like properly inflated tires and clean filters also improve your fuel economy,
which will help you save money on gas.

Save Time
If you get the timing belt replaced on schedule, your car will also be in the shop for
less time than it will be if you wait until it fails altogether.

When you stick to a maintenance schedule, you also get to control when you take
your car to the shop. But, if you skip these appointments, your car could end up breaking
down at an inopportune time, causing you to be late for (or totally miss) an important event.

Keep Your Engine Running Smoothly


Regular maintenance like oil checks and filter changes also keep your engine running
smoothly and at its full potential.

This also helps prolong your engine’s lifespan.

Keep All Systems Functioning


In addition to keeping the engine running as it’s supposed to, all other systems in
your car will work better when you keep it maintained.

Simple things like changing the spark plugs and replacing the coolant will make all
the difference to the way your car runs.

Safety
A safe, reliable car is a must, whether you’re going on a long road trip to just driving
for a few minutes to and from the office.
Sticking to a maintenance schedule also ensures that your car is safe to drive.
If you get your car serviced when you’re supposed to, you’ll have peace of mind knowing
that your brakes are working and your engine is in tip-top shape.

Keep Car’s Value High


One of the first things people look for when they’re shopping for a car is its internal
condition.
The better shape your car’s in, the more you’ll be able to sell it for later on.
Even if you don’t have any plans to sell your car in the near future, your situation
may change in a few years. You’ll want to be prepared if you do need to sell it.

Basic Car Maintenance Schedule


It’s not enough just to worry about car maintenance in the cold winter months. Every
car needs checkups throughout the year. This is a basic car maintenance schedule that you
can follow to keep your car in good condition.

Every Month

 Every month, you should look at the following aspects of your car:
 Make sure the check engine light is off

 Clean the interior and exterior


 Make sure the lights are working
 Check the tire condition, specifically the inflation and tread
 Check your windshield washer fluid

It should only take you a few minutes to check all these things. And, unless you notice any
issues, you shouldn’t need to spend any money at all!

Every 3 Months/3,000 Miles


Every three months (or 3,000 miles), you’ll want to get a little more in depth and check
these
other elements, in addition to the ones listed above:

 Transmission fluid
 Cables and battery
 Belt condition
 Engine oil and filter
 Exhaust
 Fuel filter
 Hoses
 Power steering fluid

A mechanic will probably need to handle some of these checks for you, but they’re fairly
simple and won’t take a lot of time or money.

Every 6 Months/6,000 Miles


Every six months (or once every 6,000 miles), you’ll need to add the following to your
inspection list:

 Chassis lubrication
 Engine air filter
 Windshield wiper blades

It doesn’t take a lot of time to check any of these elements, but you’ll definitely
appreciate the peace of mind they bring you.

Every 12 Months/12,000 Miles


Finally, you’ll want to have these elements looked at once a year (or every 12,000
miles):
 Cabin air filter
 Power steering fluid
 Coolant (antifreeze)
 Steering and suspension
This list might seem like a lot. But, remember, most of these checks take very little
time and repairs, when they’re caught early,aren’t very expensive.

Extra Tips
This basic schedule is a good place to start. But, you should also keep these other
maintenance tips in mind.

Keep a Vehicle Maintenance Log


A lot can happen in three months, or six, or twelve. To avoid missing an appointment
and accidentally causing damage to your car, it’s important to track your vehicle
maintenance.

There are mobile apps out there that make this easier. You can also write own the
dates and what took place during each appointment in a simple notebook that you store in
your glove compartment.

EVIDENCE PLAN
Competency Standard: Cookery NC II

Unit of Competency: Presenting Appetizer

Ways in which evidence will be collected

and

Demonstration and

Third party Report


Observation
Questioning

Questioning

Portfolio

Written
The evidence must show that the trainee…

Demonstrated ability to prepare and present a


variety of appetizer in accordance with established 
standards and procedures

Demonstrated ability to store and package a


variety of desserts in accordance with established 
standards and procedures

Applied food hygiene and safety principles in 


accordance with the preparation/presentation
process.

Demonstration knowledge on the characteristics of 


dessert and decorations/garnishes and the
conditions required for the optimum quality of
presentation.

NOTE: *Critical aspects of competency


RATING SHEET

Competency Standard: COOKERY

Unit of Competency: Presenting Appetizer


Ways in which evidence will be collected

YES NO

The evidence must show that the trainee…



Demonstrated ability to prepare and present a variety of
appetizers in accordance with established standards and
procedures


Demonstrated ability to store and package a variety of appetizers
in accordance with established standards and procedures


Applied food hygiene and safety principles in accordance with the
preparation/presentation process.


Demonstration knowledge on the characteristics of plating
appetizers and the conditions required for the optimum quality of
presentation.
Demonstration with Questioning Checklist

Trainee name:
Trainer name:
Qualification: COOKERY NC II
Unit of competency: Present Appetizer

Date of assessment:
Time of assessment:
Instructions for demonstration

Given the necessary tools, the candidate will be able to demonstrate, Presenting
Appetizers following standard procedures within 15 minutes.
 to show if
DEMONSTRATION evidence is
demonstrated

Yes No N/A
During the demonstration of skills, did the candidate:
 Demonstrated tools, utensils and equipment are cleaned,
sanitized and prepared based on the required tasks   
 Correct equipment are selected and used in the
production of appetizers
Appetizers are produced in accordance with enterprise   
standards

 Factors in plating dishes are observed in presenting


appetizers   

 Appetizers are kept in appropriate conditions based on


enterprise procedures

The candidate’s demonstration was:

Satisfactory  Not Satisfactory 

QUESTIONING TOOL

Satisfactory
Questions to probe the candidate’s underpinning knowledge
response

Extension/Reflection Questions Yes No


1. What is appetizer?  
2. What are the benefits of appetizer?  
3. What are the roles of a appetizer?  

Safety Questions
4.How would you know if the school or training school is registered or  
licensed?
5. How many fire extinguisher is required in a workstation?  
Contingency Questions
6.Suggest some other ways to improve presentation of appetizer.  
Job Role/Environment Questions  
7. How do you handle complaints?  
8. How would you know if the client is satisfied from the given service?  
Rules and Regulations  
9. What are the safety measures to prevent accident and injuries in  
workplace?
The candidate’s underpinning knowledge was:  Satisfactory  Not Satisfactory

ANSWERS TO QUESTIONS

1. Appetizers?
Appetizer is a small dish of food or a drink taken before meal or the main course of a meal
to stimulate one’s appetite. An appetizer is part of a meal that’s served before the main
course. An appetizer is a small serving of food , just a few bites meant to be eaten before an
entrée, and often shared by several people.
2. Benefits of Appetizer
Appetizer are packed with nutrients.
The dishes we serve prior to the main course are designed to whet the appetite and set the
tone for the meal. They occupy the mind and belly while dining guests wait for the
centerpiece that will satisfy their hunger to the fullest.

1. Roles of appetizer

The role of appetizer is to stimulate appetite.

4.School or training school is registered or licensed?

A business license shall be displayed at the entrance or another conspicuous location in the
spa or the salon where the licensed activities are performed
A license with a photograph, for each operator within a spa or salon

5. Fire extinguisher

There must be at least one fire extinguisher per workstation.

6. Ways to improve appetizer presentation

 Plate should not never be overloaded with food, but should not be even a seemingly
empty
 It is always necessary to leave blank the outer part of the plate along the edge.
 You need to create color contrast on the plate.
 Forget about symmetry, asymmetrical shapes are welcome.
 Mix large and small, soft and crunchy, bright and dark colors.
 Keep uniformity when it comes to portion size.
 Do not overdo with sauces, rather served them separately

7. Handle complaints

 Thank the customer for complaining - You should consider yourself lucky that the customer is
prepared to give up their time and money to let you know they have a problem, instead of just
walking away - a complaint is a gift.
 Say that you are sorry that the problem has happened - This is NOT an admission of guilt on
your part, it's just good manners.
 Put yourself in the place of the customer - This will instantly give you an advantage, as you not
only will have more empathy with the customer, but also you know your business better than
them and so can hopefully see the solution quicker.
 Start with the view that the customer has a valid point, not that they are trying to rip you off -
It is true that there are some professional complainers out there, but they are in the minority,
and, if you are a local store, you probably know them anyway. Accepting that the customer
may well have a point, even internally, may well trigger off ideas for an acceptable resolution.
 Get all the facts first - Letting the customer give you all of the information helps you fully
understand the situation AND, if they are emotional, will give them time to calm down.
 Correct the mistake - Don't leap straight to the "free gift" route. While it's very tempting to
give the customer a gift, or vouchers, too often it is done INSTEAD of solving the problem. This
can lead to more complaints about the same thing in the future because the problem hasn't
been hasn't been fixed.
 Make sure that your definition of the right fix is the same as the customers.
 Learn from every complaint - Do something! Fix the process; train staff in the issue; eliminate
the fault. Wherever possible let the complaining customer know that they have helped you
resolve a problem - they'll feel great and come back again and again (and will probably tell
their friends!).
 Minimise reasons for complaints - Do you have a continuous improvement culture? Do you
check customer (and employee) satisfaction regularly? Do you check the quality of the goods
sold in your organisation?
 Always respond - Make sure that EVERYONE who complains on the telephone, by letter, or by
email gets a rapid and appropriate response.
 Listen to your staff - They nearly always care about your company and doing a good job. They
are also much closer to the customers than you are. Ask their views regularly and make
changes when they are sensible. Make sure THEIR complaints are handled too.
 Lead by example - It's not that your staff DON'T listen to what you say, it's that they DO listen,
so make sure that you are always setting the right example, and giving complaints your
personal priority. Reward good complaints handling

8. Satisfied from the service


- by not giving any complaint

9. Prevent accident
- Wear protective devices. Read all precautions in the work area. Examine work areas
carefully to uncover hazardous conditions before employees ever step foot near them.
TABLE OF SPECIFICATION

Objectives/Content Comprehensio # of
Knowledge Application
area/Topics n Items

1. Demonstrated ability to
prepare and present a variety
of appetizer in accordance with 5 1 3 9
established standards and 16.6% 3.3% 10% 30%
procedures.

2. Demonstrated ability to
store and package a variety of
appetizers in accordance with 5 1 3 9
established standards and 16.6% 3.3% 10% 30%
procedures.

3. Applied food hygiene and


safety principles in accordance 1 3
with the 1 1
3.3% 10%
preparation/presentation 3.3% 3.3%
process.

4. Demonstration knowledge
on the characteristics of
appetizer and
decorations/garnishes and the 5 1 3 9
conditions required for the 16.6% 3.3% 10% 30%
optimum quality of
presentation.

TOTAL 16 4 10 30
53.1% 13.2% 33.3% 100%
INSTITUTIONAL COMPETENCY EVALUATION TOOLS
UNIT OF COMPETENCY: PRESENTING APPETIZER

WRITTEN TEST

I. True or False:
Write T if the statement is True. Write F if the statement is false.

1. Appetizer is a food taken before meal.


2. It is necessary, raw ingredients are washed with clean potable water.
3. Appetizer presentation is all about making the dessert look as attractive as possible to the
customer.
4. Food garnishes are decoration added to an item for colour contrast and to provide visual
appeal and flavour.
5. Innovation is commercial cooking involving the development of old ideas or the further
refinement of existing ones to suit changing tastes and trends.
6. Is hors d’ oeuvre is a appetizer?
7. The temperature of appetizer served does not affect the eating sensation and overall
customer satisfaction.
8. Foods that is held at temperature above 60 C will dehydrate quickly thus making the food
dry and less palatable.
9. People who are trying to adhere to a food plan will benefit from having a first course of
something they identify as a diet food rather than nothing.
10. An appetizer is meant to stimulate your appetite.

II. MULTIPLE CHOICE:


1. What is a appetizer?
a. is a course that concludes a main meal.
b. it is the drink after meal
c. is a small dish of food or a drink taken before meal
d. is a course that composed of carbohydrates.

2. Their primary role is to serve as a receptacle for foods which needs to be transported
from place of preparation to the customer.
a. trolley
b. food tray
c. plates
d. table

3. What do you call the small bite appetizer?


a. Canapes
b. Relishes
c. Cocktails
d. Pates
4. What is the main focal point of the appetizer presentation?
a. garnish
b. sauce
c. crunch component
d. main item

5. This wide variety of appetizers, or snack in Spanish cuisine. They may be cold or warm.
a. Tapas
b. Hors d oeuvres’
c. Antipasto
d. relish

III. Enumeration:
Enumerate what is being asked.

1-2. What are the two types of appetizer?


3-8. Which appetizer include as a cold appetizer?
9-10. What are the two hot appetizer?

IV. Identification:
Given the following statements, identify the following. Write your answer to your answer
sheet.
1) __________Must be firm enough for the guest to handle. This can be made from
number of foods:
2) _______________can be fried, baked or toasted until crispy. It can be cut into
various interesting shapes as square, rectangle, oval, crescent, diamond or triangle.
3) _____________are usually buttered bread baked in the oven until crisp and brown
which are made from scratch and take the most preparation time of all bases.
4) _____________ These are the simplest bases. They come in assorted sizes, shapes
and textures and are all ready for topping and garnish.
5) _____________ are usually purchased ready-made. They come in different shapes
ready to hold spicy or cheesy fillings or meat paste.
6) ____________ Adds moisture and flavor to the canapés. It holds the main body of
the canapés and also provides a fat barrier which prevents the base from getting
soggy. Therefore it should be softened but not melted to allow easy spreading
forming the protective covering of the base.
7) _________ The savory part of the canapé. It can be made of meat, fish / seafood or
vegetables. It should be in consistent with the shape of the base.
8) ___________ Adds eye appeal and enhance the main body giving additional color,
design and texture of flavor accent to the canapé. It can be small piece of herb,
olives or any piece of vegetables.
9) __________ Used to open a food tin, preferably with a smooth operation and
comfortable grip and turning knob.
10) ________Modern hand tool used in making garnishes.

ANSWER KEY

I. True or False:
1. T
2.T
3. F
4. T
5.T
6.T
7. F
8.F
9.T
10.T
II. Multiple Choice:
1. C
2. B
3. A
4. D
5. B

III. Enumeration:
1.Hot appetizer
2. Cold appetizer
3. Canapés
4. Antipasto
5. Relish
6. Pates
7. Terrines
8. Cocktails
9. Hors d’ oeuvres’
10.Tapas

IV. Identification
1. Base
2. Bread
3. Croutons
4. Toast and crackers
5. Pastry bases
6. Spread
7. Main body
8. Garnish
9. Can opener
10. Channel knife

PERFORMANCE TEST
Specific Instruction for the Candidate

Qualification COOKERY NC II

Unit of Competency
Present Appetizers

General Instruction: Given tools, equipment, supplies and materials, the trainee must be
able to present appetizer (Allotted time 1 hour).

Specific Instruction:

Specifically, you are required to do the following task:

1. Perform mise en place


2. .Prepare a range of appetizers
3. Present a range of appetizers
4. Store appetizer
Templates for Inventory of Training Resources for

COOKERY NC II

TOOLS EQUIPMENT MATERIALS

QTY QTY QTY

1 Appetizer Plate 1 BLENDER Bread

1 knife 1 Food Processor Mayonnaise

1 Cutting board 1 Oven Toaster herbs

1 Egg slicer eggs

1 Paring knife Ham/bacon

1 teaspoon

TRAINING MATERIALS:
THIRD PARTY REPORT
Candidate name:
Name of third party: Contact no.
Position:
Relationship with □ employer □ supervisor □ colleague □ other
candidate: Please specify
________________________________________________
Please do not complete the form if you are a relative, close friend or
have a conflict of interest]
Dates the candidate worked with you From: To:

Competency Standards: COOKERY NCII

Unit of Competency: Presenting Appetizers

The candidate is being assessed against the competency standards for

We are seeking your support in the judgment of this candidate’s competence. Please answer
these questions honestly as a record of the candidate’s performance while working with you.
Thank you for your time.
Comments regarding candidate performance and experience
I can verify the candidate’s ability to: Yes No Not Comments to support my
(tick the correct response] sure responses:
 Check the availability of all resources
□ □ □
required for training.
 Identify alternative resources for
□ □ □
contingency measures.
 Identify and arrange appropriate training
□ □ □
locations according to training needs.
 □ □ □
 □ □ □
Third party signature: Date:
Send to:

 to show if
DEMONSTRATION evidence is
demonstrated

Yes No N/A
During the demonstration of skills, did the candidate:

Demonstrated tools, utensils and equipment are cleaned,   


sanitized and prepared based on the required tasks
Correct equipment are selected and used in the production of
appetizers   
Appetizers are produced in accordance with enterprise standards
Factors in plating dishes are observed in presenting appetizers   
Appetizers are kept in appropriate conditions based on enterprise
procedures

The candidate’s demonstration was:

Satisfactory  Not Satisfactory 

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