Purposive

Communication

Different Non-Verbal

Communication
(Singapore, Japan & France)

Masangcay, Michelle Jaime J.

BBSPSY 1-1
 Singapore
Kopitiam Finger /Tissue Packet Receiving/Giving
By placing a tissue
packet or other small
item on the table and
extending your thumb to
hold the spot, it signifies
that the seat is taken,
even if you haven't
ordered your food yet.

Offering/receiving objects with

Direction of Feet •Both hands - sign of respect

•One hand - impolite

•Feet Flat - Polite

•Pointing at people - Disrespectful
Japan
Gesturing for the Check
Make eye contact with a server and then make a
small “X” with your fingers if you need to get the
check or want to signal that you are ready to pay.

Muri, Muri!
They commonly wave their hands in front Can also be use
of their faces with their thumb towards to apologizing,
their face and their pinky facing outwards politely declining
a request, or
to indicate “no” or “not possible.” It’s
showing modesty
common to hear a lighthearted, “iya, iya” when you've been
(no, no) or “muri, muri” (impossible, complimented.
impossible).

The “O” Sign

An O mark, known as marujirushi
(丸印 丸
) or maru ( ) in Japan is
the name of the symbols used
to represent affirmation. It is
similar to its Western equivalent
of the checkmark
France Crazy / Unintelligent
Tapping the side of their head to show that
someone may be a little crazy, fou
(foolish/irrational). It is usually accompanied
by the sound “toc, toc.”

Let's Leave
Pointing one hand on its side towards
wherever you want to go and then slapping
your other hand on top of it means you
want to live or go to that direction. This can
also be use in telling direction to someone.

J'ai de Nez
Tapping the side of your nose with your
index finger means you're saying that
your clever and quick thinking or you've
done or said something smart
 Common Non-verbal Communication

Hand Gestures Hand Gestures Hand Gestures

Point with: • Index finger(rude) Point with: • Index finger (rude) •Pointing - by extending index
• Whole hand(polite) • Whole hand (polite) finger (polite & straightforward)
Acceptable: Pointing your own
Eye Contact: nose using index finger
shows confidence and Eye Contact:
attentiveness Eye Contact: •Direct -respectful
•Indirect - the norm when Professionalism
•Not maintaining eye contact
•To superior:
avert their eyes more often speaking to elders or higher -extremely
Lorem ipsum rude dolor sit amet,
ranking to show respect. consectetur adipiscing elit. Duis
•Prolonged: rhoncus nisi et turpis molestie feugiat.
impolite or challenging. •Direct/Prolonged Bowing:
Aenean vel scelerisque nunc.
- impolite or confrontational. Suspendisse a blandit est, sed finibus
•Formal Events & Higher Ranking
nisl. Mauris ornare mauris mollis mauris
Bowing: - commonly bows dolor
for respect
Bowing "ojigi" : bibendum, ut volutpat posuere.
slight bow/nod shows respect Sed dolor nisi,
•Modern tempor non consequat
France
Shows different levels of sed, ornare sit amet quam. Cras ultr.
especially to elders or in -handshakes and cheek
respect depending on depth &
formal settings. kisses
duration of the bow.
 Purposive
Communication

That's all

Thank You
For Your Attention

Michelle Jaime Masangcay

PSY 1-1