SOLUTION

PROPOSAL
TRANSFORMING PRACTICE
CHANGING LIVES

Client Name:

Date of Proposal:

www.wammap.com
Prepared by:

Version Number:
 Introduction of

MYWAM Sdn Bhd was founded in 2007 by Mr. Dana Ariya, with more than 14 years of experience in
helping more than 1500 doctors in clinic business advisory, practice management and digital clinic
transformation.

Doctor Assist™ Practical Clinic Management Solution is now applicable to medical, dentistry,
aesthetic clinics, veterinary clinics, women specialist centres, eye specialists, paediatric clinics,
physiotherapy clinics, TCM centres and even the big wellness centres with large group practice like
fertility centres, maternity hospitals and universities.

3000 2,000
REGIONAL USERS CLINIC

100% SUCCESSFUL 14 YEARS

PROJECTS IN MARKET

EXPERT IN HEALTHCARE
7 COUNTRIES INDUSTRY

PRODUCT DEVELOPMENT
CONTINUOUS RESEARCH ROADMAP AHEAD OF THE
AND UPGRADE INDUSTRY TREND

NATIONWIDE AFTER SALES SERVICE WITH

ONSITE SUPPORT 12 HOURS X 7 DAYS HELPDESK
 Who we are?

MYWAM Ecosystem
Transforming existing healthcare systems

MYWAM seeks to deliver a winning digital and business strategy that balances today’s needs with
tomorrow’s opportunities, ultimately transforming your clinical practice management.

Redefining Clinical Businesses with Interconnected Solutions

Our MYWAM ecosystem consists of three pillars: software tools, clinic business coach and platform.
Each pillar plays a strategic role in helping clinics adapt to the evolving healthcare business
landscape. Whether it is a new practice, an existing clinic or a group practice, MYWAM’s ecosystem
helps doctors every step of the way.

Our solutions assist clinic owners through various stages of setting up a private practice, business
survival and establishing teams, expanding services, and expanding into multiple branches in various
locations. We also support doctors’ career paths, from housemanship and locum to owning a private
practice, inviting associates, obtaining specialisation and increasing more clinic branches.
 Clinic Business Coach

Having the experience of diagnosing more than 1000 clinics from the process of providing Doctor
Assist™ Practical Clinic Management Solution, we have learned what makes a successful clinic via digital
operation adaptation and business advisory. Clinic Business Coach is a master blend of the expertise
from both clinical and digital that able to help private doctors endure this challenging business world.

Express Clinic Manager (ECM)

We provide unmatched trainings with our Express Clinic Manager workshops. We equip your in-house
staff or candidates with business-critical skills and essential expertise to be a qualified clinic manager. As
part of the intensive two-day course, special guests will also be invited to share their experiences and
tips for running a clinic effectively.

Success Clinic Branding (SCB)

Understanding the ever-changing business climate and industry needs, our Success Clinic Branding
course provides the tools and insights to build a successful clinic business. We support clinic owners and
managers with a cohesive business and branding strategy and bespoke digital marketing services.

Clinic Performance Coach (CPC)

With our vast network and decades of experience, clinics and private hospitals come to us for skilled
clinic managers. We provide Clinic Performance Coaches to provide effective solutions that meet our
clients' needs and priorities, such as increasing sales or improving inventory management.

Digital Marketing (DM)

Having developed a strong branding identity, we also provide clinics with digital marketing strategies
specific to your practice type and target market. With a good website and effective digital marketing
campaign, such as Facebook ads, we help you reach a wider audience to generate more leads and boost
profitability.

Management Training Guidance

 AGATA

AGATA is a healthcare platform by MYWAM Sdn Bhd. With over 14 years of experience in the digital
healthcare industry, our founder believes that healthcare access should be made easy for everyone. The
AGATA app was created to connect people with health concerns to the right medical team in an efficient
and fuss-free way. With the right usage of technology and innovation, the way people connect to the right
healthcare provider can be smooth and seamless.

Transforming Patient Experiences

AGATA is a healthcare application supported by AI chatbots and friendly service agents, developed to
improve patient-assistant-doctor interactions and communications. Providing access to care beyond
conventional in-office approaches, AGATA is a robust digital platform for patients to tap into a network of
licensed clinicians and physicians. The AGATA platform is available on a subscription basis for
approximately RM200 per month.

The Right Care When You Need It

As a responsive healthcare channel, users can interact with our 24/7 chatbot to seek treatment options
and healthcare advice. Based on specific needs, users can get a free consultation from our service agents
via our 24/7 Live Chat and be connected to the right healthcare providers and doctors. Patients can also
make appointments and payments on the AGATA app.

24/7 Online Promotion to Appointment Patient’s Profile,

Live Chat Targeted Patient at Fingertips Past Events,
Follow-up Treatments
& Chat History

Responsive Collaborative Supportive

Dashboard
 Doctor Assist™

Practical Clinic Management Solution

Introducing Doctor Assist™, our fully integrated clinic management system that helps clinics drive
efficiency, profitability and precision, all on a single platform. Designed and developed by Mr. Dana Ariya,
our advanced digital system helps to modernise your technology stack with essential features applicable
to various practice types.

Responsive People-Centred Technology

After years of study and application in clinics, we continue to improve and upgrade Doctor Assist™ with at
least two yearly upgrades. To exemplify, we have added various features and online services, including
SMS broadcasting, branch management, real-time cloud backup and an automated report engine.

Benefits

User-friendly Flexibility Comprehensive

Hot Selling Features:

➔ Flexible Choice of Cloud / Local Setup

➔ Automated Reminder / Recall System
➔ Promotional WhatsApp Blast
➔ Patient Registration with MyCard
➔ Patient Queue Signage Public Display
➔ Document & Image Scanner Integration
➔ Dental, ICDAS, Periodontal Charting
➔ Treatment Planner & Tracker
➔ Repayment & Package Balance Tracking
➔ Doctor Commission Report
➔ X-Ray Registration Integration
➔ Multiple Branches Management
➔ Inter-branch Inventory Transfer
➔ Account System Integration
➔ Dispensary Label Printing
➔ Dental Lab Order & Costing Tracking
➔ Cloud Back-up / Mobile Access
➔ System Access Management
 Doctor Assist™ Doctor Assist™ Online Doctor Assist™ XT
(DA) (DA Mobile / DAO) (DA XT)
Doctor Assist™

1. Desk-based Access 1. Performance Monitoring 1. Mobile / Tablet / Desktop

2. Printer Friendly 2. View Branch Record 2. Access View / Make
3. Machine Integration Friendly 3. Reports / Results Comparison 3. Appointments View / Register
4. Handwriting Friendly 4. Manage Master Setting 4. Patients Medical Report (Coming Soon)
5. Heavy Use 5. Centralised Manage 5. Billing (Coming Soon)
6. Clinic Report (Coming Soon)

DA Mobile Dashboard
(View / Make Appointments, View / Register Patients, View Billing Information & Day-end Closing Summary)

Integrable Solution
➔ Integration with WhatsApp
➔ Integration with Accounting System (SQL, Autocount)
➔ Integration with X-Ray System
➔ Receipt Printer Accounting System

➔ Barcode Scanner

X-Ray System
 The leading Clinic Management Solution
in Malaysia, since 2009
A choice by more than 2,000 clinics

Trusted Brand Vast Experience After Sales Service

● With 2,000 active customer base ● CKAPS Friendly ● 12 hours a day, 365 days a year on-call
● Experience in serving clients from ● Dental Practice Compliance customer service
7 countries ● Education Grade System ● Tailor-made solutions with
● Advancements in technology and ● Patient Safety First personalised service
knowledge

Our Clients Love Us!

Klinik Pergigian Redha

Dr Assist is definitely the ideal system for us to use especially in dental industry. We have been using DA system for few years now
and have already subscribed IN ADVANCE for future branches. The trust and confidence that we have !
It’s a very comprehensive system and can cater our operational needs end-to-end. The plus point to DA is the continuous
improvement, upgrades and new features that they introduce to give us users the best experience. What strengthen these are the
account managers (especially Cheryl !) and the support team who provide speedy assistance and service who we can definitely rely
on. I’m recommending DA to all in healthcare industry, and hopefully the good system and support from them continues 😁

Kuala Lumpur International Dental Centre

We have been Doctor Assists System for more than 5 years. We sincerely appreciate the services and support has been rendered to
our dental centre. The system's interface and program is user friendly where it helps to enhance our process in rendering our day-to-
day operations.

ZJI Clinic
I am very satisfied with the Outstanding Clinic Manager Afni. She has helped me with the process of setting up clinic to training my
staff using Doctor Assist software. Highly recommended!

Lou Dental Centre

We are very happy with the huge improvement over the years to cater to our clinic's heavy usage and we believe there are more to
come! Doctor Assist has been very helpful with our clinic operations, it has many functions and easy-to-use. Also appreciate the quick
response from helpdesk every time. Thank you Alice for the help we received.

Clinic RX
We have been using their system for many years. The system is easy to use & user friendly. It has all the necessary field which fulfill all
our clinics requirements. We are very happy with their service. Thank you.

iCare Dental
Good system,good customer support. Using for 6 years already.All our branches use this system.If got problems always can contact
their team to help us fix it.This application is very useful and efficient for appointments and daily sales management. Highly
recommend it to any doctors who want to have the patient management software in their clinic.

Klinik Pergigian Smile Makers

Currently using Doctor Assist more than a year now for the clinic. it's an easy application, it's convenient for my staffs. Highly
recommending it for daily clinic operations. this application is very useful and efficient for appointments and daily sales management.
I'm extremely happy with the software. Those who are looking for a software to manage your clinic operations should really consider
this service. The service is effective and the support team is really helpful to troubleshoot the problems. Thank you team !!! 😁😁
Sales and Marketing Principal
Mywam Sdn Bhd
CP 3F-18, IOI Business Park, Bandar Puchong Jaya, 47170 Puchong, Selangor, Malaysia
Tel/Fax: 603-8070 1818/8881 Customer Service: 6017-3663006 Web: www.wammap.com

Proforma Invoice
Purchase Guide: Please cross whichever is not relevant
Monthly
Yearly Price
Price (Incl
YEARLY SUBSCRIPTION MODULE (Incl Tax) in
Tax) in
MYR
MYR
Doctor Assist Basic

✓ (5) concurrent users

✓ Unlimited terminal installation (online install)
✓ Inclusive of 10GB server storage
✓ Exclusive 1 to 1 online zoom training for 4 hours on pre-arrange
schedule

Whatapps Module (Shared)

✓ Send Text Message

✓ Send Image / Files (<65kb per attach)
✓ Max 250 message blast per day
✓ Shared account
✓ Customer to provide Own Mobile Number with WhatsApp's Apps
installed
Helpdesk Support (Per Year)

✓ 12 hours X 5 days support (Weekdays only)

✓ 4 hours response time 160 -

Extended Helpdesk Support to Weekend 50 -

Queue Management System

✓ Software only
✓ To display patient queue and play videos at the TV display
Customer to prepare TV and HDMI connection between TV and CPU 100 -
Entitlement Module

✓ Sell treatment in advance

✓ Use, exchange or refund treatment
✓ Deduct treatment done from purchased package
✓ Balance quantity is tracked by system
✓ Commission calculation friendly
✓ View and print statement anytime
✓ Generate entitlement balance report
✓ Generate entitlement summary report
✓ Proper accounting practice – reduce outstanding and tax 190 -
Dedicated Whatsapp Module

✓ Send automated message –

• Create appointment,
• Reschedule appointment,
• Cancel appointment,
• Create new medical record,
• Payment collected
✓ Send Image / Files (<65kb per attach)
✓ Max 5,000 message blast per day
✓ Customer to provide Own Mobile Number with WhatsApp installed –
Send by your own number and receive customer reply immediately!
✓ Dedicated gateway – Send anytime
✓ Schedule Follow Up Message – Set date, time and message to blast! 500 -
Sales and Marketing Principal
Mywam Sdn Bhd
CP 3F-18, IOI Business Park, Bandar Puchong Jaya, 47170 Puchong, Selangor, Malaysia
Tel/Fax: 603-8070 1818/8881 Customer Service: 6017-3663006 Web: www.wammap.com

Branch Management Module HQ Setup

✓ Web access enabled (can be access easily via phone, iPad or any
devices), can be accessed anytime anywhere
✓ Centralized SMS/WhatsApp sending facility with automated
scheduler service
✓ Online appointment viewing
✓ Customer Satisfaction Survey
✓ Centralized patient treatment viewing
✓ Centralized branches billing viewing
✓ Centralized branches deposit collection viewing
✓ Centralized medical checklist setting
✓ HQ data policy setting
✓ Branch Consolidated / Comparison Report
• All Dispensary Report
• All Outstanding Balance Report
• All Stock Asset Summary
• Audit Report
• Billing Audit Report
• Billing with Itemized Breakdown with Issuer
• Daily Collection Summary
• Daily Collection Summary (Work Done By)
• Daily DCR Report
• Disease Register
• Doctor Commission Report (Search by Issued By)
• Doctor Commission Report (Search by Work Done By)
• Entitlement Balance
• Entitlement Balance Report (Search by IC & Passport & Item Name)
• Entitlement Balance Summary Report (Search by IC & Passport &
Item Name)
• Entitlement History
• Gross Profit Summary
• Invoice Summary Group By Panel
• Lab Order Report
• Monthly DCR Report
• Monthly Input Tax Summary
• Monthly Output Tax Summary
• Monthly Sales GST and Collection Summary
• Monthly Sales Summary
• Panel Billing (Search by Billing Type)
• Panel Invoice Breakdown by Item
• Panel Invoice Summary
• Patient Appointment Details
• Patient Appointment Summary
• Patient Last Visit
• Patient List
• Patient Loyalty and Spending Report (Search by Referred Channel)
• Patient Monthly Growth
• Patient Recall by Product and Service
• Patient Recall by X-Ray Category Only
Sales and Marketing Principal
Mywam Sdn Bhd
CP 3F-18, IOI Business Park, Bandar Puchong Jaya, 47170 Puchong, Selangor, Malaysia
Tel/Fax: 603-8070 1818/8881 Customer Service: 6017-3663006 Web: www.wammap.com

• Patient Recall by X-Ray Category Only

• Patient Register
• Patient Register with Extra Details
• Patient Treatment Summary
• Patient Visit Demography (Search by Doctor Name)
• Patient Visit Duration (Search by Patient Name)
• Patient Visit Record
• Patient Visit Summary
• Psychotropic Dispensary Report
• Referral Register
• Referral Source
• Stock Consumable Transaction
• Stock Entry and Adjustment Transaction
• Stock Expiry in 6 Months
• Stock Moving Summary
• Synchronization Report
• Today Birthday Alert
• Treatment and Procedure Report
• Treatment Charge Collection and Payment Status By Issuer
• Treatment Charge, Payment VS Lab Cost
• Average Sales Revenue Report
• Low Stock Balance Alert Summary Report
• Patient Appointment
• Patient Register
• Popular Treatment
• Profitable Treatment
• Sales Revenue Summary
• Stock and Treatment Summary
• Stock Balance Summary
• Top Average Wait Time
• Work Load 220 -
Sales and Marketing Principal
Mywam Sdn Bhd
CP 3F-18, IOI Business Park, Bandar Puchong Jaya, 47170 Puchong, Selangor, Malaysia
Tel/Fax: 603-8070 1818/8881 Customer Service: 6017-3663006 Web: www.wammap.com

Clinic Performance Coach

✓ Clinic assessment based on ideal clinic checklist

✓ Improvement plan
✓ Onsite visit once a week for first 2 months and followed by once a
month for continuous monitoring, execution and review.
✓ Weekly review over zoom
✓ Develop Sales &Marketing Strategies to increase clinic’s revenue
and profitability
✓ Develop protocols and procedures to improve staff productivity and
to ensure safe practice.
✓ Develop staffing models that take into account specialisation and
patient care requirements.
✓ Provide facility management/oversight as directed by clinic
operations and administration.
✓ Overseeing clinic operations and staff duties.
✓ Sales and collection and inventory management and training.
✓ Overseeing stock and supplies ordering for the clinic.
✓ Overseeing the purchasing, maintenance, and repair of clinic
equipment.
✓ Training clinic staff to fully utilize the clinic management system.
✓ Direct and evaluate the department’s workers in terms of general
staffing and scheduling.
✓ Perform quarterly and annual employee reviews and provide
constructive feedback on their performance to help them meet
professional goals.
✓ Provide training to staff on handling complaints.
✓ Planning for growth and betterment of clinics.
✓ Assist on recruitment by getting serious resume from posting on
paid job portals. 2,100 25,200

Total
2,100 25,200
Sales and Marketing Principal
Mywam Sdn Bhd
CP 3F-18, IOI Business Park, Bandar Puchong Jaya, 47170 Puchong, Selangor, Malaysia
Tel/Fax: 603-8070 1818/8881 Customer Service: 6017-3663006 Web: www.wammap.com

Unit Price( Total One Time

One Time Setup Cost Incl. Tax) in Qty Price( Incl. Tax)
MYR in MYR -
MyKad Reader 250

Data Migration/Branch

✓ To migrate data from previous system to

Doctor Assist
✓ The scope of migration is base on which
system is migrating to Doctor Assist. As there
is a limitation of certain data to be migrated.
✓ Once we receive the data, we will schedule to
study the data before providing an estimation
time of delivery
✓ Our timeline for data migration as below:
• 3 days study and confirm the data receive is
in the correct format and data is not corrupted
• 2 weeks to do the data migration
• 2 days to test the data migrated with Doctor
Assist system 2,120

Label Printer

✓ To print medication label / patient label

✓ TSC TE210 BARCODE PRINTER
• Thermal Transfer and Direct Thermal
• 203dpi/ Up to 6 IPS/ 4.25" Print Width
• 128 MB Flash/ 64MB SDRAM
• 32-bits RISC CPU
• Interface: USB, RS232, Ethernet
• With USB Host for Scanner/ Keyboard
• P/N: 99-065A303-00LF00
✓ Free one roll of label sticker and one roll of
thermal ribbon 1,500
Customisation -
Total One Time Setup Cost +Hardware -
Total After Discount
 Sales and Marketing Principal
Mywam Sdn Bhd
CP 3F-18, IOI Business Park, Bandar Puchong Jaya, 47170 Puchong, Selangor, Malaysia
Tel/Fax: 603-8070 1818/8881 Customer Service: 6017-3663006 Web: www.wammap.com

Additional Purchase (Tick if Any add on Item is Required):

❑ Additional Terminal License
❑ Cloud Storage Backup
❑ Integration with Accounting System
❑ Integration with X-ray System
❑ MR Sharing
❑ Hospitalization Module
❑ Onsite service
❑ Thermal Receipt Printer
❑ Cash Drawer
❑ Barcode Scanner
❑ Router
❑ Fingerprint Scanner
❑ (Please contact our solution consultant for more information on additional purchase)

Customer Order Detail,

*Hereby, I give the order to Mywam Sdn Bhd to execute the above service or purchase with the agreed term and condition.
Date : 25/05/2023
Clinic Name / Address : KLINIK UNICARE PAITAN

Address:
GROUND FLOOR, LOT 1,
KG TEGUPI, PAITAN,
90100, BELURAN, SABAH
Client Name / Designation : DR MOHD FIRDAUS BIN AZINUN
tel: 01125685889
email: Firdausazinun@yahoo.com

*Please sign with company stamp

Dealer Detail : BOEY
Remark (expectation) : Please make the payment to

Mywam Sdn Bhd

Maybank
514-178-145-000
Sales and Marketing Principal
Mywam Sdn Bhd
CP 3F-18, IOI Business Park, Bandar Puchong Jaya, 47170 Puchong, Selangor, Malaysia
Tel/Fax: 603-8070 1818/8881 Customer Service: 6017-3663006 Web: www.wammap.com

Mywam Sdn Bhd Term & Condition

1. Pricing and model of items are subjected to change without prior notice.
2. Delivery of the purchase is determined by timeline agreed by both party.
3. 50% of down-payment of software solution and full payment of hardware solution is payable upon confirmation of Purchase Order. Any
outstanding payment shall be settled upon delivery.
4. Subscription based purchase shall be remitted in advance based on stated period. Next remittance will be 30 days before expiry date.
5. Helpdesk Support Plan is a maintenance contract which is to deem for excellent support for emergency onsite service, helpdesk and
retraining. It is valid upon activation of the contract with a minimal monthly fees in which is payable before the contract starts.
6. Within the maintenance contract, MyWam Sdn Bhd shall ensure the above item in proper condition except external factor such physical
damage or system corruption due to the neglecting act by human or natural disaster.
7. Price and service will be revised after contract period according to the market prevailing rate and requirement. Else withdrawal of
service shall be made 1 year in advance.
8. Whenever MyWam Sdn Bhd is having the latest version release to the market as standard version, it should be released as well for those
who are qualified for version upgrade provided they are covered under maintenance contract.
9. Version upgrade or maintenance can be done on-site or on-line whichever is convenient and prompt to carry out the activity.
10. Additional maintenance service requested to MyWam Sdn Bhd is chargeable on case to case basis depends on complication of the
matter in an agreeable form by both parties before request is fulfilled.
11. Request or task that are not mentioned in the purchase shall be treated as ad-hoc service, in which it is subjected to the type of service,
job scope, delivery location and duration of serving, where separate purchase order shall be approved prior to engagement.
12. If there is Money Back Warranty in the purchase, the policy is only applicable to the software solution manufactured by MyWam Sdn
Bhd after failure of attempts to be resolved within 24 hours for its software’s malfunction or hang in which stops business operation.
13. All service conducted other than Klang Valley will be subject to out of pocket expense (OPE). OPE is limited to travelling expenses,
accommodation, meal allowance, toll charges and parking fees only.
14. Order placed is not cancelable else, 100% of the price stated in the purchase order will be imposed as cancellation charges. In this case,
all of the cancelled item will be retrieved back by MyWam Sdn Bhd.
15. Item purchased that are not directly under MyWam Sdn Bhd production shall be treated as integration service that MyWam Sdn Bhd
furnishes together with its products and consultation, therefore the items shall subject to the term & conditions given by the original
distributor or manufacturer.

For Office Use,

Date :
Mywam Consultant Name :
Payment Deposit :
Payment Type : By online transfer By Cheque