Professional Documents
Culture Documents
The principles of scientific management revolve round problems at the operational level and
do not focus on the management of an organization from manager’s point of view. These
principles focus on the solution of problems from an engineering point of view
The proponents of scientific management were of the opinion that people were rational and
were motivated primarily by the desire for material gain. Taylor and followers overlooked the
social needs of the workers and overemphasized their economic and physical needs
Scientific management theorists also ignored the human desire for job satisfaction. Since
workers are more likely to go on strike over factory like working conditions and job content
rather than salary. The principles of scientific management, which were based on the ‘rational
worker’ model, became increasingly ineffective.
Illumination experiments
Interview phase
A contingency theory is an organizational theory that claims that there is no best way to
organize a corporation, to lead a company, or to make decisions. Instead, the optimal course
of action is contingent (dependent) upon the internal and external situation. Contingent
leaders are flexible in choosing and adapting to succinct strategies to suit change in situation
at a particular period in time in the running of the organization.