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  • Empathy Map Canvas

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    Desika
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    The document discusses conducting an ideation phase to empathize with and discover user needs. It recommends creating an empathy map, a visual tool to capture a user's behaviors, attitudes, goals, and challenges in order to better understand the user and identify their true problem to design an effective solution. An example empathy map is provided for a food ordering and delivery application user.

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    The document discusses conducting an ideation phase to empathize with and discover user needs. It recommends creating an empathy map, a visual tool to capture a user's behaviors, attitudes, goals, and challenges in order to better understand the user and identify their true problem to design an effective solution. An example empathy map is provided for a food ordering and delivery application user.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    3 views2 pages

    Empathy Map Canvas

    Uploaded by

    Desika
    The document discusses conducting an ideation phase to empathize with and discover user needs. It recommends creating an empathy map, a visual tool to capture a user's behaviors, attitudes, goals, and challenges in order to better understand the user and identify their true problem to design an effective solution. An example empathy map is provided for a food ordering and delivery application user.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 2

    Ideation Phase

    Empathize & Discover

    Date 06 May 2023

    Team ID PNT2022TMIDxxxxxx

    Project Name Project - xxx

    Maximum Marks 4 Marks

    Empathy Map Canvas:


    An empathy map is a simple, easy-to-digest visual that captures knowledge about a user’s
    behaviours and attitudes.

    It is a useful tool to helps teams better understand their users.


    Creating an effective solution requires understanding the true problem and the person who
    is experiencing it. The exercise of creating the map helps participants consider things from
    the user’s perspective along with his or her goals and challenges.
    Example:

    Reference: https://www.mural.co/templates/empathy-map-canvas
    Example: Food Ordering & Delivery Application

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