Software Testing: Exploratory Testing

with Dave Westerveld

<product>: Persona Template

Personal Information
Name: Use a name and replace the photo with a picture of
a real person to make the persona more memorable.
Age: Generally use a range here (e.g. 30-40).
Job: Potentially more specific than the role which we
foresee for them
Location: What country and region are they located in? What
language do they speak? Some resources for this:
Understand cultural differences, Geopeeker.com,
and geoscreenshot.com.
Accessibility: What challenges might this user face when using software (mobility impairment, vision
loss, hearing difficulties, color blindness, etc.). Some resources for this: Common disabilities
and How people with disabilities use the web
Brief Bio: Brief description of some of the things the person does and enjoys. Helps to
better enter the mindset of this person

Technology
What devices, browsers, etc. do they use and how comfortable are they with technology in general?

Goals & Motivations

Why are they using the site? What problem does it solve for them?

Frustrations
What makes them frustrated and unhappy (including things they do outside the system)?

Typical Activities in the System

What are some of the main pieces of functionality they use within the system?

Software Testing: Exploratory Testing with Dave Westerveld 1 of 1