Let’s Get Started + Team Leader

Create a Team Renaldi Arya Pratama* - Student

ID
Put a * beside your name. + Team Members & Roles

Ade Lukman* - Student ID

Bernat Deodatus Argatama* -
Student ID
Erlangga Pradipta* - Student ID
Habib Jenar Ramdhani*- Student
ID
Irfan Saputro*- Student ID
Muhammad Adi Wibowo*
Muhammad Saddan Al Haffidh*
Onesimus Sentosa*
Create a
Project Plan
+ Establish Your Goals + Define Indicator of Success

- Membuat Sistem Pengontrol dan -Mampu Memenuhi Kebutuhan Dari User

Monitoring
-Dengan Baik.
-Berbasis IOT.
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Create a

Project Timeline

Week 1 Week 2 Week 3 Week 4 Week 5 Week 6

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Stage 01 Develop your end-user’s profile and try
to see the world through their eyes
Empathize
The empathize stage helps develop understanding
towards your potential end-user and will be the guiding
light when you move toward brainstorming solutions.
You’ll be asked to search the basic details of the person
you are designing for, such as:

• What is their daily routine?

• What are their goals?
• What do they feel?

Each answer takes you a step closer to finding the right

solution whilst also giving you a deeper understanding of
user motivation and needs. Consider the broad spectrum
of people who will be touched by what you design.
 Name User’s Name 01
Define the user you are
Age 21 years old
designing for
Occupation Student
The purpose of this
Location Cikarang
profile is to frame all
of your ideas and Relationshi
Photo Single
solutions around the p
Figure 1.
individual that is Education Undergraduate/Bachelor
most likely to use it.
Others (gender/hobbies/lifestyle/etc.)

Pains Gains Jobs-to-be-done

• Harus menambahkan penguat
sinyal wifi.
• Keberlangsungan system ini
sangat bergantung pada koneksi
internet dilapangan.
• Mempermudah proses
pengontrolan dan perawatan.
• Dapat memperoleh data
pemakaian listrik secara realtime.
• Kemudahan dalam pengontrolan
jika berada di area yang luas.
• Pemasangan instalasi di titik
device / alat tersebut akan di
tempatkan.
• Konfigurasi program.
• Final check.
Empathy The purpose of this profile is to frame all of your ideas
and solutions around the individual that is most likely
map to use it.

Inner What do users see when they use the

Fears product/service?
Conflict
Hope
Environment Aesthetic
Aspect
Motivations Dreams
Prominent elements
Thinking & Feeling Seeing
(Hopes, Worries) (Market, Environment, Family)

What do users
Verbatim Tasks Feedback hear from others?
Quotes

What does influence

Action Terminology how they act or
Behaviour Opinions
behave?
Speaking & Doing Hearing
(Attitude, Behaviour, Dealing) (Influencers, Friends)
 2. Building up a
1. Find The User hypothesis 3. Confirmations 4. Finding patterns
Questions: Question: Question: Questions:
Who are the users? What are the Is there any data or Are the initial
How many are there? differences between evidence that confirms descriptions of the
What do they do? the users? the hypothesis? groups still correct?
Are there other groups
Methods: Methods: Methods: that might be
Quantitative collection Description of the Quantitative collection important?
of data groups of similar of data, empathy map
users/segmentations Methods:
Categorization,
applying the jobs-to-be-
done framework

5. Creating 6. Define 8. Creating

Persona situations 7. Validation scenarios
Question: Questions:
Expert Tips...

What use cases does Question: Question:

How can the persona Do you know such a
be described? the persona have? In a given situation and
What is the situation? person? with a given objective:
Methods: What happens when
Methods: Methods: the persona uses the
Categorization, persona Interviews with people
Searching for situations technology?
and needs User profile who know the personas
canvas/customer Reading and Methods:
profile Customer commenting on the Narrative scenario—
journey persona description storytelling,
descriptions of
situations, and stories
Prepare for Interviewee # Interviewee Name 01
Name List:
Collecting Data # Interviewee Name 02
# Interviewee Name 03

List of Questions Things to Do

- Apa yang menyebabkan masalah ini - Tools Preparation: …

terjadi?
- Interview question …
- Bagaimana cara kita untuk mengatasi hal
ini? - Time & Schedule Arrangement …
- Where … - Follow up the respondents …
- When … - Plan A & B …
- Why … -
- How … -
-… -
-…
Get a Interviewee
Name:
Data Collection # Interviewee Name 01

Observations & Quotes Interpretations

- Membutuhkan cara agar dalam menghidupkan dan Its seems like it’s going to rain
mematikan saklar dengan lebih mudah.
People won’t go out
- Karena mereka merasa kesulitan dalam
menghidupkan dan mematikan saklar lampu dan
kipas harus melewati akses jalan yang sempit
dimana itu adalah suatu hal yang mengganggu.
- Dibuatkan shortcut supaya akses untuk mematikan
saklar tidak jauh dari operator

Capture what you see and hear during a field visit, record their direct quotes. Separate your observations from your interpretations so
that you know what you saw and what you thought it meant for that person.
Stage 02 Good design solves problems. What will
you solve for your user?
Define Using what you learned in the last stage, it's time to
The big, meaty discover a pain point to form a clear challenge that
problem you want you can tackle.
to solve for the • It's all about the end-user: Remember this is more
society/your about the people you're trying to help than
business, customer technology
• Keep it focused: Make sure the problem you are
and/or end-user trying to tackle isn't too broad or vague
• Check it against the Empathise stage: Refer back to
the user profile to make sure you're on the right
track.

Once you've established a meaningful problem, you’ll

be able to brainstorm better solutions around it.
Onwards!
Problem Define the problem you are trying to solve for the end-user

Statement and why it’s going to be important to them. Keep referring

back to this as you go.

+ What problem are you trying to solve

Example: for your end user?

+ What problem are you trying to solve

for your end user?
Find Freelance teaching jobs on the
phone

+ Why is this important to them? + Why is this important to them?

As a freelance teacher, he often working
in classroom away from laptop. That
means she needs to quickly find and
apply for new teaching slots on her
phone before they get filled
 Insight / PoV 01
He likes …

Define Insights He wants …

Insights are a concise expression of what

you have learned from your research and
inspiration. They are the “aha!” moments
and unexpected learnings. Insight / PoV 02
It tends to …
Sometimes, it can be helpful to write an
insight in the form of a Point-of-View The improvement needs to …
(POV) statement which makes an insight
specific to a user or user group. A simpler
way to create a POV is through the POV
equation.
Insight / PoV 03
user + need +
It makes him feel ...
interesting learning
= POV
 How Might We …
How How might we accommodate the needs of …

Might We How might we improve the layout to …

How might we arrange the system …

Make Insights Actionable How might we adapt the A-scenario?

Actionable and successful ideas start with the

right question, which identifies important
opportunities through great INSIGHTS.
Remember, each “how might we” (HMW)
question will only address a portion of your
challenge so you can create multiple HMWs and
prioritize them for ideation.
Stage 03 Now for the fun part! You already know your
user and the problem that needs to be solved.
Ideate Let's start to brainstorm possible solutions.

Generate lots of • The goal of ideation is to rapidly create

ideas that might be
enough simple and wild ideas as many as you
useful to the end-
can that apply to the problem. So you can
user. have a discussion to pick the best one.
• Set up your brainstorming rules. Stay focus to
the user profile and problems you defined in
the previous stages
• Defer judgement. There are no bad ideas at
this point. There will be plenty of time to
narrow them down later.

Let's get started!

List the user This forces you to apply the ideas you created
needs and to real user needs. How many solve the
features problem your user is facing?
Our target user needs to be able to... Therefore our design needs these features...
Example: Get to know jobs before Example: Real time notification when
anyone else lands them jobs available and match with the
expertise
Brainstorming
 Modify
SCAMPER questions to What modification could be introduced?
Can the meaning be changed?
guide your brainstorm How might the color or shape be changed?
What can be increased?
What can be reduced?
What could be modernized?
Substitute Can it be enlarged?
What can be substituted? Can it be downsized?
What can be used in its place? Put to other uses
Who can be involved instead? For what other purposes could it be used in its
Which process could be used instead? present state?
What other material could be used instead? For what purpose could it be used if it were
modified?
Combine
What can be combined? Eliminate
What can be mixed? What could be eliminated?
How might certain parts be connected? What are the things it would still work
Which purposes could be combined? without?

Adapt Rearrange
What other ideas are suggested by it? What other patterns would also work?
Is there anything that is similar and can be applied to What modifications could be introduced?
the existing problem? What could be replaced?
Have there been similar situations in the past? What could be rearranged?
Describe Create a concept description for the idea that
you would like to prototype and repeat for each
Your Idea idea

+ Concept Name + Sketch

+ How Does it Work

+ Sketch
Stage 04

Prototype
This will enable you to Prototyping is not about getting it right the
share your idea with other first time: the best prototypes change
people and discuss how to significantly over time.
further refine it. You can
prototype just about Challenge yourself to come up with at least
anything. three different versions of your idea to test
multiple aspects of the possible solutions
your team has come up with.
Prototype #number Functions / Materials :

Prototype
Name

Prototype Documentation Prototype Documentation

Stage 05

Test &
Feedback
Feedback is one of the A good feedback conversation is a mix of
most valuable tools in spontaneous reactions to your prototype as
developing an idea. well as structured questions designed to
Sharing prototypes helps compare various peoples’ opinions about the
you see what really same topic. Prepare a question guide that
matters to people and helps you navigate both sides.
which aspects need
improvement.
Test Result Interviewee
Name:
Prototype Name # Interviewee Name 01

List of Questions User Feedback

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 Keep
Test Result
Prototype Name

Increase

Decrease

Interviewee Name:
Final Outcome
Describe it!

Documentation Documentation
References
• Baret, Pieter. (2015): The Role of Design Thinking
• Marvelapp.: Design Thinking Workshop Kit
• Osterwalder, A., et al. (2015): Value Proposition Design.
• Lewrick, M.,et al. (2018): Design Thinking Playbook
• IDEO.(2012): Designer’s Workbook.