Bright Day School, Vadodara

CBSE Unit - Vasna

Academic Year: 2023 - 2023
Term Test-1
Subject-Business Studies (054)
pate: 11/09/2023 Std: XII
Time: 3 Hours Marks: 80
General Instructions
" This question paper contains 34 questions,
" Marks are indicated against each question.
" Answer should be brief and to the point.
Answer to questions carrying 1mark may be from one word to one sentence.
" Answer to questions carry ing 3marks may have about 50 to 75 word.
Answer to questions carrying 4 marks may have about 150 words..
" Answer to guestions carrying 6 marks may have about 200 words.
" Attempt ali parts of a question together.
1. Festive season was about to come .Mr Singh the head of production department
called for a meeting of all subordinates and communicated the objectives. Now he is
establishing Authority/Responsibility relationship between superior and subordinate to
avoid delay.
Which function of management is stated above? Pick the correct option. 1
) Organizing b) Controlling c) Directing d) Planning
2. 'Principles of management can be modified by the manager when situations demand?
Thisstatement implies that the principles of management are 1
a) Rigid b) Flexible Ø Contingent d) Universally applicabie
3. "With the presence of women in the workfore, there has been a shift towards formal
wear, increased demand of electronic gadgets and increase in demand of cosmetics.'
The related dimension of business environment reffered to the above
Line is 1
a) Technological environment Social environment
b) Political environment d) conomical environment
4. Every employee has to sign in the attendance register as soon he/she reaches office.
This is an example of 1
a) Procedure b) rute c) method d) policy
5. Identify the organizational structure that is iliustrated in the above picture. 1
a) formal structure
b} informal structure
c) divisional structure
d) functional structure

6. Following question consist of two statements-

Assertion(A) and Reason (R).
Choose the correct alternative from those given below.
1
Assertion (A): Organising helps in the growth and diversification of an
Reason (R): It allows a business enterprise to add more job enterprise.
and even diversify their
positions, departments
product lines.
aYBoth Assertion and Reason are true and Reason ( R) is the
Assertion (A). correct explanation of
b) Both Assertion and Reason are
true and Reason ( R) is not the correct explanation
of Assertion (A).
c) Assertion (A) is true but Reason (R) is false.
d) Assertion (A) is false but Reason is true.
7. Workforce
analysis is a part of
a) Recruitment process 1
b) Selection process c. Training and development process
d Estimation of manpower requirement
 of detergent In
the manufacturingappointed
business unit for a team
up a small
om prakash has set detergent residential areo, he has detergen, 7.Ro
in the local 200 units of the
Order to market the expected to sell at east
ten Salesman Each salesman is importance of controlling being hghlighteg CO
o ldentuty the point of 1
within aweck's time'.
in above case standards
Controlling helps in judging accuracy of ))
a) of resources
b) It ensures efficient use employee motivation
c) It helps in improving
co-ordination in action. Reason (R ).Choose
) It facilitates
consist of two statements- ASsertion(A) and
9. Following question those given below. controlling.
the correct alternative from begins at the planning stage and continues till 1
Assertion(A): Co-ordination a one-time process.
Reason (R): Co-ordination is
( R ) Is the correct
explanation of
Reason are true and Reason
a) Both Assertion and
Assertion (A). explanation
and Reason ( R) is not the correct
b) Both Assertion and Reason are true
of Assertion (A).
false.
e) Assertion (A) is true but Reason (R) is
d) Assertion (A) is false but Reason is true.
functions of
10. 'Principles help managers to take decisions while performning 1
management.'Identify the correct option.
True, Principles are guidelines to take action.
b) False, Functions of management are not related with principles of management
c) Partly true, principles denotes cause and effect relationship which may help
function
d) False, Function of management are just
11.Which of the following is an example of social environment? 1
a) money supply in the economy c) consumer protection act
b) The constitution of the country Comnposition of family
12.Neeru Sharma, who has done MBA, was advised to do planning effectively as a good
planning will help to develop managerial response to deal with the changes and
uncertain events.
Identify the importance of planning that is highlighted in the above lines. 1
a) It provides direction c) It reduces overlapping
b) It reduces the risk of uncertainty d) None of them
13Ramesh knows that to successfully realize objectives of the organisation, first of all
different activities are to be identified that are going to take part in the
But, he can't set up adifferent department for organization.
each activities that are similar in
nature in the same department'.Which process of organizing structure is highlighted
above in the second phase?
a) Identification and division of work 1
c) Assignment of duties
b) Establishing reporting relations
departmentalisation
14.Identify the correct sequence of the steps involved in the staffing process
option given below: from the
a) Recruitment, Estimating the man power 1
and Selection, Training and development requirement, placement and orientation
b) Estimating the manpower requirement,
Recruitment, Training and development Selection, Placement and orientation ,
c) Selection, Estimating the manpower
requirement, Recruitment ,
Orientation, Training and development placement
and
Estimating the manpower requirements, Recruitment ,Selection, Placement and
orientation, Training and development
15.The process of converting the message into
a) Media ) Encoding communication symbols is known as: 1
c) Feedback d) decoding
16. Which one of the following
planning and controlling? statements does not highlight the relationship between
a)Planning and controlling are seperate twins of management 1
5) Planning without controlling is
meaningless
DControlling without planning is blind
Planning and controlling are interrelated and interde pendeK
 priv ate setor tn gin y in the

17.Rohan work
Qivern the task asaproducion
of getting 1000 manager in Gobat
units of
COst cf Rs 1S0 per unt within 10 days. hANd EnterprisesLienited1 4e has tvn
WOven tabte mats
In order
managcr, he
a Te cost ef
Vust ensure that:
b) The work is produCtion does
to t e
not exceed Rs 1 50 per unt
manufactured
acknowledqed as an
a the
erctve
) The cost of compietedis within 10 days even at higher cost
d) Al Gf above production less than Rs 15O per unst per unit
B.Erom the set of stateents given in
of s t a t e e n t column -I and Cofumn-II. choose the
Cotoumn
correct pair
1
(A) Functional structure (0) Coioumn-I
It is
costiy as al!
resources are requred in
each department
(B) Divisonal Structure (n) It leads to functional
(C) Formal Organisation specialization
(H) It specifies the reporting
relationships among
(D) Informal Organisation various job positions
(iv) It places more emphasis
on structure and work
a) A-i ) B-ii d) D-iv
19.ldentify the needs which are the most basic in the hierarchy of motivation theory and
correspond to primary needs.
a) Self actualization needs
b) Security needs o Basic physiological needs
d) Belonging needs
20.A strategy is derived from
Policy b) Objective c) Method d) Rule

21.A.R. Rehman is the first Indian to win the Oscar award for his composition 'Jai HO».
His composition of music is unique and different as he has used the singingnotes in a
manner that is entirely his own interpretation.
Like A.R.Rehman, 'Nandan' General Manager in Sea Ltd. Uses his knowledge of
management in a unique and different manner and all the employees working under
his guidance are happy and satisfied. He rewards the employees who come to office
on time. 3
(a) Identify the nature of management highlighted above.
(b) Mention any two features of it.
22.Controlling is looking back. Give a suitable
OR
example in support of your answer. 3

Explain any three importance of controlling by giving suitable examples.

human
23.Many owners of business enterprises feel that there is no need to plan foragree
resource, There are too many people available in the job market. Do you with
them? Give seasons.
to effective communication. Identify
24. Following communications indicate barrierstaken
them and also mention the mneasure to be to improve the effectiveness of
3
communication:
zone spoke to the
(a) The National Sales Manager during his visit to the Southern
Sales managers in Hindi. scared of what if his boss
(b) Mohit prefers to stay away from his boss. He is always
does not approve his suggestions. employee whatsoever
(c) Sonu Garments Ltd. Follows scalar chai very strictly. No
the defined path of
may be the emergency is allowed to divert from
communication.
OR wy
Identify the commnunication networks followed in followng communication process:
cafeteria with a group of co-workers. Suman, the
(a) Raghu was sitting in officeproduction manager joined them. During conversation
personal assistant of the planning to resign.
she informed that the manager was those whom they trust.
Employees exchange views with only other. She
(b) subordinates to share information with each
Sunita does not allow her
(c) instruction.
holds individual neetings and gives required
 enterprise is
which type of business
25.Give the meaning of
his structure
'divisional structure'. For
most suitable? State any three advantageS.
OR in an
help of any four points, explain the importance of 'Decentralisation'
Wih the
organization has grown from
construction company. The organizationworking.
O Work is worship is aleading scientific approach of Ten
Strength because of its innovative ideas and operations and
a revolution. Al the
years back the organization went throughstandard
activities were properly noticed and the time taken to perform then was
the amount of
noted. This took afew months and now the company could find out
workers required and the the number of days to be involved in the various
the
manufacturing processes, A year later they moved to another level by considering
stress involved in the lives of the workers. The amount and frequency of rest
intervals in finishing a particular task were noted. This helped the company in
optimizing the rest intervals for the workers so that their outputs could be increased
After six months the company decided to reward the effcient workers. A different
rate of wage payment was decided for those workers who performed above the
standard. The standardwas decided . This led to arevolutionary change in the
perspective of the workers who now started giving their full efforts in order to
increase their wages.
a. Which concept of management has been discussed in the above case?
b. Name the three types of this management concept highlighted above. Also identify
the lines where these types have been indicated. 4
27. APublic transport corporation has hired 1Q00 buses for different routes for the
passengers of ametropolitan city. Most of the 3000 crewmen (drivers, conductors,
helpers etc) of these buses have been found to be wanting in satisfactorily dealing
with public and daily commuters. They seem to be little interested in the job and the
job seem to have lost all meaning to them.
As a manager of the public transport company, what measures do you suggest to
improve the working of crewmen in question? 4
28.Why is it that organizations are not always able to accomplish all their objectives? 4
OR
Is planning actually worth the huge costs involved? Explain.
29.The workers of 'Vyam Ltd.' are unable to work on new and hi-tech machines imported
by the company to fulfill the increased demand. Therefore, the workers are seeking
extra guidance from the supervisor. The supervisor is overburdened with the frequent
calls of workers. Suggest how the supervisor, by increasing the skills and
of workers, can make them handle their work knowledge
independently?
benefits that the workers will derive by the decision of the Also state any three
30. A firm plans in advance and has a sound supervisor. 4
organizatiion structure with efficient
supervisory staff and control system. On several occasions it finds that plans are
being adhered to. It leads to confusion and duplication of not
31.What is business environment? work. Advise remedy. 4
Explain any five features of the same. 6
OR
'Management of every enterprise can be benefited from being aware of
dimensions of business environment'. Explain four different
statement. concepts related to above
32.Why management is considered as
multifaceted concept? Explain four concept. 6
OR
'Management is considered as an art or
33. A Company has been science or both'. Elucidate the system.
registered under the Companies
capital of Rs, 20,000 crores. Act with an authorized share
Its registered office is
situated
manufacturing unit in a backward district of Rajasthan. Its in Delhiand
situated in Bhopal. The company is manufacturing Fast marketing department is
(FMCG).
(i) Suggest with the help of a
Moving Consumer Goods
company. diagram suitable organization
a
structure for
6
(ii) State any three the
as per question advantages
(i).
of the
organization structure that would be suggested
Tol-al ytemity forrs
Uncer oin Rise
Ce mantiC Oganisetis
Pen sonal
Poychelogira!
34. Y Ltd. Is a bank functioning in India. It is planning to diversify into insurance business.
Lately, the government of India has allowed the private sector to gain entry in the
insurance business. Previously, it was the prerogative of LI and GIC to do insurance
business. But now with liberalization of the economy and to make the field
Competitive other companies have been given licenses to start insurance business
under the regulation of 'Insurance employees
Regulatory and
and agents
Development Authority'.
and exercise effective
Y Ltd. Plans to recruit high quality
direction to capture asubstantial part of Iife and non life insurance business. 6
(a) ldentify how the company can supervise its employees and agents effectively.
What benefit will the company derive from effective supervision?
(b) What financial and non financial incentives can the company use for employees
them?
and agents separately tO motivate with
(c) How can the company ensure that higher order needs ie. esteen and self
actualization as specified by Abraham Maslow are met?
(d) Identify the qualities of leadership in this line of business that the company
managers must posses to motivate employees/agents.
(e) Give a model of formal communication system that the company can follow.
Identify the barriers in this model. How can they be removed?
(E) Howcan informal communication help to supplement formal communication
model given by you in answer to question (e)?