STRENGTHENING THE TEAM A Team-building and Team-working Program I.

Program Goals:

This team building program has been designed to help you and your group form a high maturity team, equipped to handle and solve internal problems. It deals with:

Goal setting. Individuals in a team must understand and accept the goals of the group and the organization. Role setting. Team members must know what others expect from them. Ambiguity in role expectations produces stress and hampers performance. Procedures. All team members must know how to get work done together (e.g. decision making, problem solving, time management and conflict management / resolution.) Relationships. Put simply, people who respect one another usually work together more effectively, than people who do not.

The teambuilding process outlined in this program will help you and your team members clarify and achieve these key variables.

II.

Program Objectives:

At the end of the program, the participants shall have: Expressed and explained the teams goals and identified how each member of the team can contribute to the achieving these goals Clarified the role of each sub-group in relation to the team goals Agreed upon team procedures (e.g. decision-making, conflict resolution, communication, etc.) Agreed upon team-working norms which are anchored upon the team values.

III.

Program Outline:
Introduction to Team: Team Ski What is a Team Ten Characteristics of a High Performance Team Advantages and Disadvantages of Working in a Team Exploring your Teamwork Assumptions

A. A Model for Building Teamwork

B. Clear Goals and Defined Roles The Foundation of Any Team The 3 Aspects of Goals Setting i. Goal Measures: Team Scores Measuring and Communicating Performance ii. How Expectations Affect Performance: High Jump Illustrating the Impact of Expectations iii. Goal Accomplishment Dynamics: Team Identity Defining Roles i. Understanding Team Role: The Hats we Wear ii. Learning How Groups Organize to Complete Tasks iii. Clarifying Team Roles: Yours, Mine and Ours Laying Down Procedures i. The Blind Treasure Hunt ii. Open and Clear Communication: Hit the Target Fast iii. Levels of Dialogue: Analyzing Communication in Conflict Building Strong Relationships i. Building Trust in Others: An Obstacle Course ii. The Trust ARCH iii. The Electric Spider Web/The Acid River C. A Note to My Teammate: Positive Feedback D. Synthesis : The Starfish Story

IV.

Expected Outputs

At the end of the program, the team must have identified the following: Team Vision/Mission Team Identity Teams Goals and Measures Working Norms and Agreements

V.

Methodology
a. b. c. Structured Learning Exercises Discussion and Sharing (for processing the SLEs) Lecturettes for Synthesis